Meryam, Saad and all employees we interacted with were very helpful, spoke to us in English, and always had a smile on their face. The difference between this riad and the others is the service.
When arriving, I'd suggest asking the taxi driver to call the hotel. They'll send someone outside to meet you (otherwise, the riad could be hard to find).
The rooms are small, but clean. Noise from the street can be high, but this depends on where your room is and what day/time you're there.