Hilton Garden Inn Lusaka Society Business Park

Photo gallery for Hilton Garden Inn Lusaka Society Business Park

Primary image
Outdoor pool
Terrace/patio
Terrace/patio
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hilton Garden Inn Lusaka Society Business Park

Hilton Garden Inn Lusaka Society Business Park

4.0 star property
4-star hotel with outdoor pool, near Lusaka City Market

9,0/10 Superb

42 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air conditioning
Map
Society Business Park, Cairo Road, Lusaka, 10101
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Pool bar
  • Room service
  • Babysitting
  • 24-hour business center
  • Business center
  • 6 meeting rooms
  • Airport shuttle
For families
  • Babysitting (surcharge)
  • Sofa bed
  • Cookware, dishware, and utensils
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
Cleaning & safety
  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment

Choose dates to view prices

About this area

Getting around

  • Lusaka (LUN-Kenneth Kaunda Intl.) - 41 min drive
  • Airport shuttle (surcharge)

About this property

Hilton Garden Inn Lusaka Society Business Park

Hilton Garden Inn Lusaka Society Business Park offers an airport shuttle (available 24 hours) for USD 35 per person one-way. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Garden Grille, which serves American cuisine and is open for breakfast. A poolside bar and a 24-hour fitness center are offered, and in-room conveniences at this upscale hotel include sofa beds and refrigerators. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 148 rooms
  • Arranged over 17 floors

Arriving/Leaving

  • Check-in time from 3:00 PM - 11:00 PM
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Babysitting*

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi and wired Internet access in rooms

Parking

  • Free covered onsite self parking
  • Wheelchair-accessible parking on site

Transfers

  • Airport shuttle (available 24 hours)*

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee/tea in a common area
  • Room service (limited hours)
  • Snack bar/deli

Taking the kids

  • Babysitting (surcharge)
  • Grocery/convenience store

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • Safe-deposit box at front desk
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Shopping mall on site

Accessibility

  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Visual alarms in hallways
  • Sign language-capable staff
  • Wheelchairs available on site
  • Grab bar in shower
  • Bathroom emergency pull cord
  • Well-lit path to entrance

Languages spoken

  • English
  • Zulu

Room amenities

Be entertained

  • MP3 docking station
  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Sofa bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi and wired Internet

Food and drink

  • Refrigerator
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

Garden Grille - This restaurant specializes in American cuisine and serves breakfast only. Open 24 hours.
Garden Bar & Lounge - Onsite bar. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • 1.5 percent tourism fee will be charged

Optional extras

  • Buffet breakfast is offered for an extra charge of USD 18 per person (approximately)
  • Airport shuttle service is offered for an extra charge of USD 35 per person (one-way)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Babysitting is available for an extra charge

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F; guestroom doors are sealed after cleaning; the property is cleaned and disinfected with electrostatic spray.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hilton Garden Inn Lusaka Zambia Hotel
Hilton Garden Inn Zambia Hotel
Hilton Garden Inn Lusaka Zambia
Hilton Garden Inn Lusaka Society Business Park Hotel
Hilton Garden Inn Lusaka Society Business Park Lusaka
Hilton Garden Inn Lusaka Society Business Park Hotel Lusaka
Hilton Garden Inn Lusaka Society Business Park Hotel
Hilton Garden Inn Society Business Park Hotel
Hilton Garden Inn Society Business Park
Hotel Hilton Garden Inn Lusaka Society Business Park Lusaka
Lusaka Hilton Garden Inn Lusaka Society Business Park Hotel
Hotel Hilton Garden Inn Lusaka Society Business Park
Hilton Garden Inn Lusaka Society Business Park Lusaka
Hilton Garden Inn Lusaka Zambia
Hilton Society Business Park

Frequently asked questions

Overall score and ratings

9,0

Superb

9,1/10

Cleanliness

8,9/10

Staff & service

8,8/10

Amenities

8,9/10

Property conditions & facilities

8,0/10

Eco-friendliness

6/10 Good

The rooms were extremely comfortable and generally very clean. The check-in staff were cheerful, knowledgeable and helpful. The dining staff were on the slow side and struggled to get orders correct. It seems that the standards for service in the dining room are not as high as elsewhere. Food was good but often took a long time to arrive. In addition, the dining hours were not observed (e.g., breakfast only started one day at the stated 6 am time, the rest of the time, they opened up somewhere around 7–7:30. There were some mechanical problems the week that we were there. The lifts were not working properly and that was a challenge for a 20-story building.
Stephen, 5-night business trip
Verified Expedia guest review

8/10 Very good

Rashid, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Nice, cozy, and accessible.
Arnold, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Great stay
Had a great experience and staff friendly and willing to assist.
Jason, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay at the Hilton was great. The staff were friendly and helpful. It is evident that they work hard to make your stay enjoyable. I would recommend this hotel for your stay in Lusaka, Zambia.
Michelle, 1-night business trip
Verified Expedia guest review

10/10 Exceptional

Bruce, 2-night business trip
Verified Hotels.com guest review

8/10 Very good

Rachel, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

😁
Excellent all round except breakfast mediocre
Umberto, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Amazing staff who knew the meaning of good customer service. I felt welcomed from the second I set foot on the property. Hotel was spotless (it is only 2 years old) and rooms were large and beds were comfortable. Breakfast buffet was good too.
Steve, 1-night trip
Verified Expedia guest review

10/10 Exceptional

3-night trip
Verified Expedia guest review