"Booked this hotel with my brother to celebrate his engagement. Being a Marriott, we had solid expectations… which were quickly “adjusted.”
First thing: they charge for everything. €10 just to get room service, and a note in the room basically warning that bringing in outside food could cost you up to €200. So yes, your Lidl sandwich might be a financial risk.
We booked mainly for the pool (it’s the main photo). Got there in April, 24°C, ready to relax… only to be told it’s closed because it’s “not warm enough for the locals.” Apparently this happens a lot, the disclaimer is there, just buried at the bottom.
Then the deposit: €50 per night, so €150 total. My brother got charged €400. Staff admitted it was a mistake, but the refund only came at the end of the stay, not ideal.
Room phone was broken, but we did get a free upgrade after asking to move, which was probably the highlight.
Other quirks: “free” gym you can’t use unless you’re a Delta member, and shared balconies where you can enjoy your drink alongside someone else’s TV.
Breakfast was great. Dinner? €25 for a small pasta. Also odd for allergies: clear labeling at breakfast, but peanuts everywhere at dinner and €10 to remove ingredients.
Overall: decent hotel trying to feel luxury, while charging you for breathing too enthusiastically. Would I stay again? Only if I skip the snacks, forget the pool, and watch my bank account closely."
