2/10 Poor
15 August 2021
Very bad experience with the website
I am too disappointed because of your web, you sent me an email that my reserve was confirmed but when i arrived the recption employee told me that it is not..
We stayed alot of time on reception and my mom and dad get tired, they are elderly and can not tolerate like this situation.
I have to stay there because it was kate at night and mom and dad are tired.
I also reserve for 5 guests but he refused to give us one room by the price.
Also he refused to give breakfast while in the reserve breakfast was included.
Asma
Asma, 1-night trip