Hilton Astana in Astana – Book on Hotels.com

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Luxury hotel in Yesil District with 2 bars/lounges and spa

Choose dates to view prices

Dates

December 2024

January 2025

Premium bedding, memory-foam beds, minibar, in-room safe

Overview
Rooms
Location
Policies

Wonderful

Popular amenities

Pool

Bar

Connecting rooms available

Airport transfer

Gym

Spa

Main amenities

Daily housekeeping
Restaurant and 2 bars/lounges
Full-service spa
Indoor pool and outdoor pool
Rooftop terrace
Breakfast available
Fitness center
Sauna
Steam room
Children's pool
Spa tub
24-hour room service

For families

Children stay free
Free cribs/infant beds
Children's pool
Connecting/adjoining rooms available
Private bathroom
Separate bathtub and shower

R3 052 total

includes taxes & fees

18 Dec - 19 Dec

Room options

All rooms

1 bed

2 beds

3+ beds

Showing 21 of 21 rooms

Suite, 3 Bedrooms

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

Sleeps 6
4 King Beds

Deluxe Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

36 sq m
Sleeps 3
1 King Bed

Suite, 2 Bedrooms

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

Sleeps 4
2 King Beds

Suite, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

50 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds (Expo View)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

40 sq m
Sleeps 3
2 Twin Beds

Junior Suite, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

Sleeps 3
1 King Bed

Room, 1 King Bed, Accessible

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

35 sq m
Sleeps 3
1 King Bed

Family Room, 2 Bedrooms

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

70 sq m
Sleeps 6
3 King Beds

Deluxe Room, 1 King Bed (Expo View)

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

35 sq m
Sleeps 3
1 King Bed

Suite, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

85 sq m
Sleeps 3
1 King Bed

Deluxe Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

85 sq m
Sleeps 4
1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

32 sq m
Sleeps 3
1 King Bed

Executive Room, 2 Twin Beds

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

40 sq m
Sleeps 3
2 Twin Beds

Suite, 1 Bedroom

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

70 sq m
Sleeps 4
1 King Bed

Presidential Suite, 1 King Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

210 sq m
Sleeps 4
1 King Bed

Executive Suite, 1 King Bed

Highlights

Balcony

Separate dining area

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

97 sq m
Sleeps 4
1 King Bed

Executive Room, 1 King Bed

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

35 sq m
Sleeps 3
1 King Bed

Deluxe Room, 2 Twin Beds

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

35 sq m
Sleeps 3
2 Twin Beds

Family Suite, Multiple Beds, Connecting Rooms

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Free cribs/infant beds

Smart TV

Sleeps 4
2 King Beds

Suite, 1 Bedroom

Highlights

Separate sitting area

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

50 sq m
Sleeps 3
1 King Bed

Executive Room, 2 Twin Beds

Highlights

Soundproofed

Individually furnished

Individually decorated

Air conditioning

Heating

Connecting rooms available

Executive Lounge

Free cribs/infant beds

35 sq m
Sleeps 3
2 Twin Beds

Similar properties

Pool

Spa

Pet-friendly

Free parking

R2 566 total

includes taxes & fees

07 Dec - 08 Dec

About the area

Heydar Aliyev Street 14, Astana, 010000

What's nearby

EXPO 2017 - 8 min walk - 0.7 km
MEGA Silk Way - 10 min walk - 0.9 km
Astana Arena - 4 min drive - 3.6 km
Bayterek Tower - 7 min drive - 5.9 km
The US Embassy and the Consulate in Kazakhstan - 10 min drive - 8.3 km

Getting around

Astana (NQZ-Nursultan Nazarbayev Intl.) - 15 min drive
Astana Railway Station - 38 min drive
Airport shuttle (surcharge)

Restaurants

‪Starbucks - ‬10 min walk
‪Korean House - ‬6 min walk
‪Dark Side - ‬19 min walk
‪Starbucks - ‬4 min walk
‪Пинта Bar & Grill - ‬4 min walk

About this property

Hilton Astana

Take in the views from the rooftop terrace when you stay at Hilton Astana. You can grab a bite to eat at the restaurant and visit the spa to be pampered with deep-tissue massages, body wraps, or mani/pedis. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and an outdoor pool.

Languages

Chinese (Mandarin), English, French, German, Russian, Turkish

At a glance

Hotel size

253 rooms

Arriving/Leaving

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available

Restrictions related to your trip

Check COVID-19 restrictions

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Required at check-in

Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*

Children

Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

No pets or service animals allowed

Internet

Free WiFi in public areas
Free WiFi and wired internet access in rooms

Parking

Free onsite self parking
Wheelchair-accessible parking and van parking on site

Transfers

Airport shuttle (available 24 hours)*

Other information

Designated smoking areas

Property amenities

Food and drink

Continental breakfast (surcharge) each morning 7:00 AM–10:30 AM
2 bars/lounges
Restaurant
Free reception (select days)
24-hour room service
Snack bar/deli

Traveling with children

Children stay free (see details)
Children's pool
Grocery/convenience store

Working away

Business center
9 meeting rooms
Conference space (7535 square feet)

Services

24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff

Facilities

Built in 2017
ATM/banking
Safe-deposit box at front desk
Rooftop terrace
Fitness center
An outdoor pool
An indoor pool
Full-service spa
Spa tub
Sauna
Massage/treatment rooms
Steam room
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 43
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Assistive listening devices in meeting rooms
Wheelchair-accessible van parking
Valet for wheelchair-equipped vehicle
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 41
Wheelchair-accessible spa
Wheelchair-accessible pool
Wheelchair-accessible fitness center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Sign language-capable staff
Handrails in hallways
Hallway handrail height (inches): 34
Handrails in stairways
Stairway handrail height (inches): 37
Wheelchairs available on site
Grab bar near toilet
Toilet grab bar height (inches): 33
Bathroom emergency pull cord
Well-lit path to entrance
Stair-free path to entrance
Thin carpet in room

Room amenities

Be entertained

MP3 docking station
40-inch Smart TV
Premium digital channels

Home comfort

Air conditioning and heating
Minibar
Electric kettle
Bathrobes and slippers
Children's slippers
Iron/ironing board
Window screens

Sleep well

Blackout drapes/curtains
Soundproofed rooms
Turndown service
Premium bedding
Memory foam mattress
Free crib/infant bed
Rollaway/extra bed (surcharge)

What to enjoy

Individually furnished and decorated

Freshen up

2 bathrooms
Deep soaking bathtub
Separate bathtub and shower
Rainfall showerhead
Free toiletries
Hair dryer
Towels
Toilet paper

Stay connected

Desk
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Free bottled water
Free tea bags/instant coffee

Daily housekeeping
In-room safe (laptop compatible)
Connecting/adjoining rooms available
Guidebooks/recommendations
Restaurant dining guide

Special features

Spa

Eforea spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam. The spa is open daily.

Dining

Axis - Onsite lobby lounge.

Cloud 9 - Onsite rooftop bar. Reservations are required. Open daily.

Park Kitchen - This restaurant serves breakfast, lunch, and dinner. Open daily.

Fees & policies

Optional extras

Continental breakfast is offered for an extra charge of approximately KZT 10000 to 10000 per person
Airport shuttle service is offered for an extra charge of KZT 11000 per vehicle (one-way, maximum occupancy 3)

Renovations and closures

The following facilities are closed on Wednesday, Thursday, and Friday:

Spa tub

Children & extra beds

Rollaway beds are available for KZT 5000.0 per night

Pool, spa, & gym (if applicable)

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

Also known as

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel Nur-Sultan

Hilton Astana Hotel

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel Nur-Sultan

Hilton Astana Nur-Sultan

Hotel Hilton Astana Nur-Sultan

Nur-Sultan Hilton Astana Hotel

Hilton Astana Hotel

Hotel Hilton Astana

Hilton Astana Hotel

Hilton Astana Astana

Hilton Astana Hotel Astana

Frequently asked questions

Does Hilton Astana offer free cancellation for a full refund?

Yes, Hilton Astana does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Astana?

Yes, there's an indoor pool, an outdoor pool, and a children's pool.

Are pets allowed at Hilton Astana?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Hilton Astana?

Yes, there's free self parking.

Is airport shuttle service offered by Hilton Astana?

Yes, an airport shuttle is available. The charge is KZT 11000 per vehicle one-way.

What are the check-in and check-out times at Hilton Astana?

Check-in start time: 2 PM; Check-in end time: 5:30 AM. Check-out time is noon. Contactless check-out is available.

What is there to do at Hilton Astana and nearby?

Hilton Astana has 2 bars and a spa, as well as an outdoor pool and a steam room.

Are there restaurants at or near Hilton Astana?

Yes, there's an onsite restaurant, Axis.

Does Hilton Astana have rooms with private spa tubs?

Yes, each room has a deep soaking bathtub.

What's the area around Hilton Astana like?

Hilton Astana is a short 8-minute walk from EXPO 2017 and 10 minutes' walk from MEGA Silk Way.

Hilton Astana Reviews

9,0

Wonderful

9,6/10

Cleanliness

9,2/10

Staff & service

9,0/10

Amenities

9,4/10

Property conditions & facilities

8,8/10

Eco-friendliness

10/10 Exceptional

15 April 2024

Gordon, 1-night trip

Verified Expedia guest review

4/10 Fair

25 March 2024

A very modern hotel reminiscent of Dubai however was more like a mausoleum, very few guests and many staff! Dining was limited to a restaurant on the 9th floor where food was bland and expensive or the ground floor lobby bar where the food was interesting....how can you not cook a burger or Chicken Kiev correctly? Rooms were so hot set at 28C complained 3 times and told they were winter settings and couldnt be altered!

paul, 6-night business trip

Verified Expedia guest review

10/10 Exceptional

07 January 2024

1-night family trip

Verified Hotels.com guest review

10/10 Exceptional

10 December 2023

Swimming pool sauna; breakfast is also good; staff is great

Natalie, 1-night trip

Verified Expedia guest review

10/10 Exceptional

10 December 2023

Good

Maxim, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

19 November 2023

Always choose this hotel ! The best option you can have ,everything is close ,shopping ,dining etc.We enjoyed weekend with my family .Spa is just perfect ,staff is amazing.

yevgeniya, 2-night family trip

Verified Expedia guest review

10/10 Exceptional

08 October 2023

Nice pkace to stay. Staff speaks good English

Olga, 2-night family trip

Verified Expedia guest review

10/10 Exceptional

24 June 2023

Kristina, 2-night trip

Verified Expedia guest review

6/10 Good

24 June 2023

Overview We have a good time. However, it is not five stars hotel. UnfoUnfortunately, we were disappointed by the pool and SPA services. The steam room does not have steam at all. The pool has so much chlorine, and the towel is limited. One remarkable thing is breakfast. Don`t pay extra money for Longe Club. It is not worth it at all.

Valentina, 5-night family trip

Verified Expedia guest review

2/10 Poor

24 June 2023

Too many unfortunate incidents happened, Staff managed to add more to our already ruined staying in Hilton Astana , But as i stay more i learned that i should blame the staff The Hotel Manger lady needs to learn her self first how to do her job then try to train staff ! Our last day we are checking out when we look at the bill we were charged for mini bar that we never used anything from it we were charged for interest that supposed to be Free Still didn’t receive any refund for these charges! Lost all my trust to the Hotel ! All this things happened to us can’t be coincidence! They managed to ruin everyday of our stay and the Manager lady offered us Free taxi to Airport about 15min drive . I wish she didn’t even offer that made us even more upset! I spend fairly good enough money for my stay food drinks massage i would not mind to spending more but not worth to spend there , The manager lost us forever we would be keep coming back to the Hotel unfortunately we won’t! Everyday something is happening to us not supposed to happen She didn’t even bother to come to apologize her self instead offered taxi ride thank you great way of running business.Congratulations you lost potential future regular customers i would do my company meetings there too but now i ll take my business somewhere else. Thank you again you could not ruin more that some guests stay!

ersen, 3-night trip

Verified Expedia guest review

6/10 Good

16 June 2023

This hotel is reasonably new with clean spacious rooms but, judging from our experience, must still be in the "break-in" stage. Many problems, some dealing with safety. 1. The area around the pool is very slippery and dangerous for falls. I was walking slowly and cautiously, but still almost fell. My 4-year-old fell and hurt his knee. 2. Same issue with the shower. The floor tiles were same as the wall tiles, instead of non-slip. 3. The "do not disturb" lights are totally ignored by the staff. 4. The air conditioning is totally under-powered. In the morning with the sun hitting the windows in the summer, the room temperature rises to 28, with the thermostat set at 22. Keeping the drapes drawn helps, keeps it at 27. 5. Twice I needed my room key replaced, and the staff at the front desk never asked for any identification. This is a serious security issue. I asked the second time if my photo was on the staff member's computer screen, but was told "no" so the issue is real. 6. The sink in one bathroom had a defective stopper, which when closed would not open, unless pried up with a knife. The same sink had a slow dripping leak under the sink, but these were fixed within 24 hours. 7. The lower-level staff, delivering items to the room (other than room service) do not have a command of English. Typical example, one young man knocked on the door to deliver two ball-point pens to the room. We had not ordered them, so I tried to hand them back while saying we ...sorry, out of space

Verified Expedia guest review

10/10 Exceptional

18 April 2023

Hong, 4-night trip

Verified Expedia guest review

10/10 Exceptional

24 February 2023

Всегда выбираем только этот отель ! 10 из 10 ! Начиная от места нахождения и заканчивая уровнем обслуживания все идеально !

yevgeniya, 1-night family trip

Verified Expedia guest review

10/10 Exceptional

26 October 2022

beautiful architecture, great staff

Tibor, 1-night business trip

Verified Expedia guest review

4/10 Fair

22 October 2022

3-night family trip

Verified Expedia guest review

8/10 Very good

23 August 2022

Grand hotel in a great location, just few hiccups

A beautiful hotel in a great location. Room was spacious, bed comfortable. As hotel is big, you need to be careful which lift you use to have it closest to your room. Reception did not advise me that and i ended up dragging my heavy suitcases quiet a long way. Mini bar was empty (even though at check out I was asked if I used anything from it). Breakfast is started to be tidied up 5-10min before end time which feels a bit uncomfortable. If you come last minute, some food might be already gone and not re-filled. I also had a call at 5.53am asking if I had issues with fire alarm?! not great way to be woken up.

Kristina, 1-night business trip

Verified Hotels.com guest review

10/10 Exceptional

20 August 2022

Beautiful hotel, very comfortable room, fantastic breakfast, polite and caring staff.

NATALIA, 2-night family trip

Verified Expedia guest review

10/10 Exceptional

22 July 2022

All.

Marina, 2-night trip

Verified Expedia guest review

8/10 Very good

19 July 2022

The property and staff were all great and helpful, the only problem I had was 2 out of the 10 days I was there they had no electricity with no hot water and nothing for the inconveniences.

Brandon, 9-night romance trip

Verified Expedia guest review

10/10 Exceptional

24 April 2022

Peter, 6-night business trip

Verified Hotels.com guest review

10/10 Exceptional

10 February 2022

Останавливаемся втором раз с семьей ,очень хороший отель ,расположение и персонал ! Stay at this hotel for a second time ,nice facility,friendly staff,in the libby they have kids corner ,so little one can play while parents eats,spa is amazing ,has kids pool too ,little dip but it’s ok .So great place for both,family and business.Highly recommended.

yevgeniya, 2-night family trip

Verified Expedia guest review

10/10 Exceptional

29 November 2021

1-night family trip

Verified Hotels.com guest review

8/10 Very good

11 October 2021

Instead of king size bed, was offered two double

Dmitri, 1-night trip

Verified Expedia guest review

8/10 Very good

27 September 2021

Great stay!

Amy, 1-night trip

Verified Hotels.com guest review

10/10 Exceptional

12 September 2021

yevgeniya, 1-night trip

Verified Expedia guest review

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Hilton Astana

Choose dates to view prices

Photo gallery for Hilton Astana

Reviews

Wonderful

Popular amenities

Main amenities

For families

Room options

View all photos for Suite, 3 Bedrooms

Suite, 3 Bedrooms

Highlights

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Highlights

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Highlights

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Twin Beds (Expo View)

Deluxe Room, 2 Twin Beds (Expo View)

Highlights

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Highlights

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible

Highlights

View all photos for Family Room, 2 Bedrooms

Family Room, 2 Bedrooms

Highlights

View all photos for Deluxe Room, 1 King Bed (Expo View)

Deluxe Room, 1 King Bed (Expo View)

Highlights

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Highlights

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed

Highlights

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Highlights

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Highlights

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds

Highlights

View all photos for Family Suite, Multiple Beds, Connecting Rooms

Family Suite, Multiple Beds, Connecting Rooms

Highlights

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom

Highlights

View all photos for Executive Room, 2 Twin Beds

Executive Room, 2 Twin Beds

Highlights

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About the area

What's nearby

Getting around

Restaurants

About this property