In the heart of Tokyo, Tokyu Stay Ginza is a haven for travelers. Savor the flavors at the restaurant, explore nearby Ginza Six and Tokyo International Forum or unwind with a coffee from the cafe.
When you stay at Tokyu Stay Ginza, you'll be in a fantastic location, only a five-minute walk from Kabuki-za Theatre and Art Aquarium Museum Ginza. Guests will have free perks such as WiFi and wired Internet. Also, Tokyo Imperial Palace and Tokyo Bay are a short five-minute drive away. The helpful staff and nearby shopping get great marks from fellow travellers. The property is only a short walk to public transportation: Higashi-ginza Station is steps away and Ginza Station is 3 minutes.
At a glance
DONE
Hotel size
191 rooms
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is 11 AM
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests must be at least 20 years to stay in a smoking room.
As of July 1, 2023, housekeeping service will be provided weekly for stays of 7 nights or more. Additional housekeeping is available on request for a surcharge. Trash collection and towel and nightwear exchange are provided daily on request by placing a sign outside the room.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
One child (6 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Designated smoking area (fines apply)
Property amenities
Food and drink
Restaurant
Coffee shop
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Room amenities
Be entertained
42-inch Smart TV
Cable TV channels
Home comfort
Air conditioning
Slippers
Children's slippers
Iron/ironing board (on request)
Laundry detergent
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Deep soaking bathtub
Shower/tub combination
Bidet
Free toiletries
Hair dryer
Towels
Stay connected
Free newspapers
Free WiFi and wired internet
Food and drink
Refrigerator
Microwave
More
Housekeeping on request
In-room safe
Guidebooks/recommendations
Local maps
Restaurant dining guide
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Tokyu Stay Ginza Hotel
Tokyu Stay Hotel
Tokyu Stay Ginza
Tokyu Stay
Tokyu Stay Ginza Hotel
Tokyu Stay Ginza Tokyo
Tokyu Stay Ginza Hotel Tokyo
Frequently asked questions
Does Tokyu Stay Ginza offer free cancellation for a full refund?
Yes, Tokyu Stay Ginza does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Tokyu Stay Ginza?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Tokyu Stay Ginza?
Sorry, there's no onsite parking at Tokyu Stay Ginza.
What are the check-in and check-out times at Tokyu Stay Ginza?
Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Tokyu Stay Ginza and nearby?
Recommended spots to visit include Kabuki-za Theatre (2-min walk) and Art Aquarium Museum Ginza (4-min walk), along with Sensoji Temple (3.7 mi) and Takeshita Street (4.1 mi).
Are there restaurants at or near Tokyu Stay Ginza?
Yes, there's an onsite restaurant.
Does Tokyu Stay Ginza have rooms with private hot tubs?
Yes, each room has a deep soaking bathtub.
What's the area around Tokyu Stay Ginza like?
Tokyu Stay Ginza is in Ginza, a short 1-minute walk from Higashi-ginza Station and 12 minutes' walk from Tokyo International Forum. Travelers say this hotel is in a good location.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Tokyu Stay Ginza Reviews
8,8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,6
Cleanliness
8,6
Amenities
9,0
Staff & service
8,6
Property conditions & facilities
Guest review summary
What guests liked
The property's breakfast buffet was consistently praised as excellent, good, and delicious by multiple guests. (18 reviews)
The property offers a convenient and frequent free airport shuttle. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Location
Service staff
Shopping
Washing machine
Washer dryer
Train station
Metro station
Cleanliness
Convenient (location)
Reviews
Verified
10/10 Exceptional
11 April 2026
Small rooms but everything you need and very quiet and clean.
Janelle
Janelle, 2-night trip
Verified
10/10 Exceptional
18 April 2026
Great hotel in great location. We went for a room with a kitchenette and washing machine (25sqm) and there was plenty of room for two of us by Tokyo standards. Would definitely recommend.
Gayle
Gayle, 6-night trip
Verified
10/10 Exceptional
28 March 2026
Great location! Close to metro station and easy to get to anywhere. Many shops, restaurants, cafes around. Will definitely stay in this hotel when we visit Tokyo again.
Yuk Ngor
Yuk Ngor, 7-night trip
Verified
10/10 Exceptional
15 March 2026
Well maintained, friendly and helpful staff, fantastic location. Many shopping and dining options in th he heart of Ginza.
Lawrence
Lawrence, 4-night trip
Verified
10/10 Exceptional
22 March 2026
Great staff and friendly professional service. Super location near multiple transit stations.
Lawrence
Lawrence, 3-night trip
Verified
10/10 Exceptional
12 March 2026
Perfect room which included a washing machine! The location was ideal to subway and restaurant nearby. Staff was helpful and we enjoyed the convenience of the buffet breakfast! Would recommend!
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
04 March 2026
We loved that everything we needed was close by. The room even had a washing machine ! The breakfast at the hotel was an added bonus.
Debbie
Debbie, 1-night trip
Verified
10/10 Exceptional
02 February 2026
Staff was friendly and helpful!
Wide spread of tea and good coffee at the lobby areas for guests 🙏🙏
Margaret
Margaret, 4-night trip
Verified
10/10 Exceptional
24 January 2026
Very comfortable bed, staff very courteous and helpful. Excellent location. Very good bathroom - showers strong and hot.
David
David, 4-night trip
Verified
10/10 Exceptional
08 November 2025
Great size room, location, staff and amenities. Would stay again!
Paige
Paige, 2-night trip
Verified
10/10 Exceptional
29 January 2026
Staff was friendly and courteous. The location was close to restaurants, shops, malls and train stations.
Washer and dryer inside the room was so convwnient to use.
Emelita Jacinto
Emelita Jacinto, 6-night trip
Verified
10/10 Exceptional
03 February 2026
Room was clean and organized. Staff was very friendly at the front and allowed us to keep our luggage in the lobby hours before our check in time.
Elvis
Elvis, 7-night trip
Verified
10/10 Exceptional
21 December 2025
Great room . Perfect amenities provided ! Staff was friendly and helpful. And a great location in Ginza!
ESTEFANIE A C
ESTEFANIE A C, 3-night trip
Verified
8/10 Very good
07 December 2025
Room was fine, a little dated, but great location
Ryan
Ryan, 5-night trip
Verified
8/10 Very good
22 December 2025
Clean, nice hotel but it’s quite loud at night and the pillows are terrible.
Michel
Michel, 5-night trip
Verified
10/10 Exceptional
26 August 2025
Excellent location, very thoughtful and nice staff.
wan
wan, 2-night trip
Verified
10/10 Exceptional
09 October 2025
Nice staff and rooms, and loved the complementary/loaned umbrellas for the rain
Nicholas
Nicholas, 4-night trip
Verified
10/10 Exceptional
05 February 2026
Stayed here multiple times now. Always a good choice if you’re staying for an extended time as there’s a washer/dryer combo in the room. Single units can get a little tight in space when you’re staying for longer and have more stuff (bigger luggage, more clothes to hang, etc), but you make due. Nicole at the front desk was there often over my 10 day stay and she was always friendly and nice.
Michael
Michael, 7-night trip
Verified
10/10 Exceptional
06 December 2025
In-room washer/dryer is a jewel. Very walkable and great access to transportation.
Yuki
Yuki, 7-night trip
Verified
8/10 Very good
31 August 2025
Nice location close to Ginza shopping spree .
Fifi
Fifi, 1-night trip
Verified
10/10 Exceptional
08 December 2025
Clean n convenient
Wendy
Wendy, 1-night trip
Verified
10/10 Exceptional
19 November 2025
It was a very clean and comfortable room.
Blanca
Blanca, 9-night trip
Verified
8/10 Very good
05 November 2025
Convenient location, great to have access to laundry in room
Iris
Iris, 7-night trip
Verified
10/10 Exceptional
27 August 2025
Very convenient location from Haneda Airport and moving around the city.