Hyatt Place Chicago/Downtown - The Loop

Property class: 3
Hotel with indoor pool, near Chicago Riverwalk

Choose dates to view prices

Hyatt Place Chicago/Downtown - The Loop puts you in a great location, within a short 10-minute walk of Chicago Riverwalk and Willis Tower. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The convenient parking and comfortable beds get great marks from fellow travellers. Public transportation is only a short walk: Washington-Wells Station is steps away and Ogilvie Transportation Center is 6 minutes.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour fitness center
  • Coffee shop/cafe
  • Business center
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Snack bar/deli
  • Vending machine

Feel at home (6)

  • Sofa bed
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Cable/satellite TV service
  • Daily housekeeping
The current price is R3 482
R4 140 total
includes taxes & fees
27 Sept - 28 Sept

Room options

Available filters for rooms
Showing 14 of 14 rooms

View all photos for Room, 1 King Bed with Sofa bed, Accessible, Bathtub

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

7,6 out of 10
Good
(4 reviews)
  • 33 sq m
  • Sleeps 4

View all photos for Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible (Two Queen Beds with Sofa Bed)

9,0 out of 10
Wonderful
(9 reviews)
  • 39 sq m
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed

9,0 out of 10
Wonderful
(55 reviews)
  • 32 sq m
  • Sleeps 4

View all photos for Room, Multiple Beds (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds (Two Queen Beds with Sofa Bed)

8,8 out of 10
Excellent
(52 reviews)
  • 39 sq m
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, City View

A modern bathroom with a glass-enclosed shower, a white sink with a wooden vanity, and a large mirror.

Room, 1 King Bed with Sofa bed, City View

9,0 out of 10
Wonderful
(42 reviews)
  • City view
  • 32 sq m
  • Sleeps 4

View all photos for Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, City View (Two Queen Beds with Sofa Bed)

8,2 out of 10
Very good
(42 reviews)
  • City view
  • 39 sq m
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed (Specialty)

9,4 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sleeps 4

View all photos for Room, Accessible

A hotel room with a bed, a sofa, a desk, and a television.

Room, Accessible

  • 33 sq m
  • Sleeps 4

View all photos for Room, Multiple Beds, Accessible

A hotel room with a sofa, a desk, a bed, and a large window.

Room, Multiple Beds, Accessible

10,0 out of 10
Exceptional
(1 review)
  • 39 sq m
  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Specialty)

A hotel room with a bed, a sofa, a desk, and a television.

Room, 1 King Bed with Sofa bed, Accessible (Specialty)

  • 33 sq m
  • Sleeps 4

View all photos for Room, 1 King Bed with Sofa bed, Corner

A modern living room with a sectional sofa, a wooden coffee table, a wall-mounted light fixture, and a small wooden side table.

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4

View all photos for Accessible King Room With Sofa Bed And Roll-in Shower

A hotel room with a sofa, a bed, a desk, a chair, a coffee maker, and a TV.

Accessible King Room With Sofa Bed And Roll-in Shower

  • Sleeps 4

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

A hotel room with a sofa, two beds, a desk, a chair, a coffee maker, and a large window.

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5

View all photos for Room, 1 King Bed with Sofa bed, Corner

A hotel room with a large bed, wooden wardrobe, a desk with a chair, a television, and large windows offering a view of the city.

Room, 1 King Bed with Sofa bed, Corner

7,4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 4

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About the area

Map
28 North Franklin Street, Chicago, IL, 60606

What's nearby

  • Chicago Riverwalk - 5 min walk - 0.4 km
  • Willis Tower - 6 min walk - 0.6 km
  • Merchandise Mart - 8 min walk - 0.7 km
  • Michigan Avenue - 11 min walk - 1.0 km
  • Millennium Park - 11 min walk - 1.0 km

Getting around

  • Chicago Midway Airport (MDW) - 30 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 36 min drive
  • Chicago, IL (PWK-Chicago Executive) - 44 min drive
  • Chicago, IL (DPA-Dupage) - 60 min drive
  • Rockford, IL (RFD-Greater Rockford) - 96 min drive
  • Chicago Union Station - 5 min walk
  • Millennium Station - 13 min walk
  • Chicago Van Buren Street Station - 19 min walk
  • Washington-Wells Station - 2 min walk
  • Ogilvie Transportation Center - 6 min walk
  • Washington Station - 7 min walk

Restaurants

  • ‪Bazaar Meat by José Andrés - ‬4 min walk
  • ‪Jimmy John's - ‬2 min walk
  • ‪Bar Mar by Jose Andres - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Kinsley by Fairgrounds - ‬1 min walk

About this property

Hyatt Place Chicago/Downtown - The Loop

  • Hyatt Place Chicago/Downtown - The Loop puts you in a great location, within a short 10-minute walk of Chicago Riverwalk and Willis Tower. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the indoor pool, you can unwind with a drink at the bar/lounge. A 24-hour fitness centre and a fitness centre are offered, and in-room conveniences include sofa beds and fridges. The convenient parking and comfortable beds get great marks from fellow travellers. Public transportation is only a short walk: Washington-Wells Station is steps away and Ogilvie Transportation Center is 6 minutes.

At a glance

Hotel size

    • 206 rooms
    • Arranged over 17 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 1:00 AM
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms

Parking

    • Electric vehicle charging point on site
    • Height restrictions apply for on-site parking
    • Off-site parking within 300 ft (USD 55.00 per night)

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Self-serve breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Snack bar/deli

Working away

  • Business center

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • 1 building/tower
  • Built in 2015
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Assistive listening devices available
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 42-inch TV
  • Digital TV channels

Home comfort

  • Air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Double sofa bed
  • Alarm clock
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Desk chair

Food and drink

  • Refrigerator
  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly cleaning products provided
  • Recycling

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: LEED - Leadership in Energy and Environmental Design. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Refundable deposits

  • Deposit: USD 100.00 per accommodation, per stay

Optional extras

  • Self-serve breakfast is offered for an extra charge of approximately USD 11 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per accommodation, per stay

Parking

  • Parking is available nearby and costs USD 55.00 per night (300 ft away)
  • Parking height restrictions apply

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Property Registration Number Hotel License, 60606, 60606

Also known as

Hyatt Place Chicago/downtown-the Loop Hotel Chicago
Hyatt Place Chicago/downtown-the Loop Hotel
Hyatt Place Chicago/downtown-the Loop Chicago
Hyatt Place Chicago/downtown-the Loop
Hyatt Place Chicago/Downtown Loop Hotel
Hyatt Place Chicago/Downtown Loop Chicago
Hyatt Place Chicago/Downtown Loop
Hyatt Place Chicago/downtown the Loop
Hyatt Chicago The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel
Hyatt Place Chicago/Downtown - The Loop Chicago
Hyatt Place Chicago/Downtown - The Loop Hotel Chicago

Frequently asked questions

Does Hyatt Place Chicago/Downtown - The Loop offer free cancellation for a full refund?

Yes, Hyatt Place Chicago/Downtown - The Loop does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Place Chicago/Downtown - The Loop?

Yes, dogs are welcome. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.

What are the check-in and check-out times at Hyatt Place Chicago/Downtown - The Loop?

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM. Check-out time is noon. Express check-out is available.

Is there an onsite casino at Hyatt Place Chicago/Downtown - The Loop?

No, this hotel doesn't have a casino, but Bally's Casino Chicago (2-min drive) is nearby.

What is there to do at Hyatt Place Chicago/Downtown - The Loop and nearby?

Hyatt Place Chicago/Downtown - The Loop has an indoor pool and a 24-hour fitness center.

Are there restaurants at or near Hyatt Place Chicago/Downtown - The Loop?

Yes, there's an onsite restaurant.

What's the area around Hyatt Place Chicago/Downtown - The Loop like?

Hyatt Place Chicago/Downtown - The Loop is in Downtown Chicago, a short 2-minute walk from Washington-Wells Station and 6 minutes' walk from Chicago Riverwalk. Travelers give top marks for the hotel's prime location.

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Reviews

Hyatt Place Chicago/Downtown - The Loop Reviews

8,8

Excellent

9,2

Cleanliness

8,6

Amenities

9,0

Staff & service

9,0

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with good variety, healthy options, and excellent flavor. (91 reviews)
  • The restaurant/bar served great food and drinks with friendly and attentive staff. (23 reviews)
  • The gym was spacious with plenty of machines and a great view of the city. (5 reviews)
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Popular mentions

Room
Service staff
Breakfast
Location
Parking
Food
Bed
Children
Cities
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Reviews

Verified review

10/10 Exceptional

Good location- nice place
Verified review

10/10 Exceptional

Room was very clean and comfortable, we had a wonderful view from the room
Verified review

8/10 Very good

Staff is very friendly and accommodating. Room was spacious.
Verified review

10/10 Exceptional

Friendly staff. The room was clean. Breakfast was excellent- Great location in the city
Verified review

10/10 Exceptional

Great for families. The breakfast was good.
Verified review

10/10 Exceptional

Staff was very helpful with all questions regarding travel and accommodations for food in the area.
Verified review

10/10 Exceptional

Our room was very spacious and clean. Beds were comfortable but the pillows were flat. Great location. We were able to walk everywhere. Staff was friendly. Would definitely recommend this hotel.
Verified review

10/10 Exceptional

Everything was great! The free breakfast in the morning was a 10! Advice use the park whiz app to pay for parking it was cheaper than what the hotel one offered.
Verified review

10/10 Exceptional

Great hotel , the location is was great so close to everything we had planned
Verified review

10/10 Exceptional

Good location, clean overall good experience for a short getaway
Verified review

10/10 Exceptional

Everything was great, staff and drinks at the bar were awesome.
Verified review

10/10 Exceptional

We love staying here, very clean and welcoming staff. Loved their breakfast. And we loved being greeted by Lucia, she was very sweet and helpful.
Verified review

10/10 Exceptional

Room was clean and well maintained. View was not the best — looked out on a building across the alleyway with boarded up windows. But I was sleeping most of the time so who cares? Didn’t use the gym or the pool, but b’fast had a pretty decent selection of hot foods and cereals along with muffins, fruit, juices and coffee. I forgot to pack dental floss; front desk staff had some!
Verified review

10/10 Exceptional

It was a great stay and the employees were extremely helpful. All super nice and friendly.
Verified review

10/10 Exceptional

Great location! Everything was nice & clean! Breakfast & bar were good as well!
Verified review

10/10 Exceptional

Breakfast was great and convinient
Verified review

8/10 Very good

Place was very nice food was good staff was nice
Verified review

10/10 Exceptional

Excellent location and nice property and roon! Would definitely stay here again!
Verified review

8/10 Very good

Breakfast was good and the room was clean and the view was incredible
Verified review

10/10 Exceptional

I can't say which staff member were the best, they all provided exceptional service during my stay! All are great representatives of the Hyatt Downtown/Chicago-The Loop! Thank you for a wonderful stay.
Verified review

6/10 Good

Definitely a great and central location with the major amenities. The pool is indoor and really small but clean. Breakfast is complimentary per registered guest and overall was good. They kind of switched it up every day. When it comes to service, I HAVE to shout out Melody and Mercy for being so kind and helpful. The rooms were clean and the beds were super comfy.
Verified review

8/10 Very good

The best location Clean room
Verified review

10/10 Exceptional

It was clean, the staff was professional and excellent customer service
Verified review

10/10 Exceptional

Location, friendliness of the staff
Verified review

10/10 Exceptional

Clean. Good location