The Chicago Hotel Collection - Millennium Park

Property class: 2
Art Deco hotel with restaurant, near Michigan Avenue

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When you stay at The Chicago Hotel Collection - Millennium Park, you'll be in a fantastic location, only a five-minute walk from Michigan Avenue and Grant Park. This Art Deco hotel is also within a short 10-minute walk of Millennium Park and Cloud Gate. Fellow travellers love the room service. The property is only a short walk to public transportation: Madison-Wabash Station is steps away and Randolph-Wabash Station is 2 minutes.

Reviews

5.2 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Laundry facilities
  • Non-smoking

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

Room

Studio Suite, 1 Queen Bed, Kitchen, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Classic Suite, 2 Bedrooms, Kitchen, City View

Room

Classic Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6

View all photos for Studio Suite, 1 King Bed, Kitchen, Courtyard View

Room

Studio Suite, 1 King Bed, Kitchen, Courtyard View

  • 14 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Standard Suite, 2 Bedrooms, Kitchen, City View

Room

Standard Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 6

View all photos for Family Suite, 2 Bedrooms, Kitchen, City View

Room

Family Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 102 sq m
  • 2 bedrooms
  • Sleeps 8

View all photos for Premium Suite, 2 Bedrooms, Kitchen, City View

Room

Premium Suite, 2 Bedrooms, Kitchen, City View

  • City view
  • 2 bedrooms
  • Sleeps 8

View all photos for Deluxe Suite, 3 Bedrooms, Kitchen, City View

Room

Deluxe Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8

View all photos for Classic Suite, 3 Bedrooms, Kitchen, City View

Room

Classic Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 8

View all photos for Family Suite, 3 Bedrooms, Kitchen, City View

Room

Family Suite, 3 Bedrooms, Kitchen, City View

  • City view
  • 3 bedrooms
  • Sleeps 9

View all photos for Suite, 1 Bedroom, Kitchen, Courtyard View

Room

Suite, 1 Bedroom, Kitchen, Courtyard View

  • 1 bedroom
  • Sleeps 5

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About the area

Map
55 E Washington St., Chicago, IL, 60602

What's nearby

  • Michigan Avenue - 2 min walk - 0.2 km
  • Millennium Park - 2 min walk - 0.2 km
  • Grant Park - 2 min walk - 0.2 km
  • Chicago Theatre - 3 min walk - 0.3 km
  • Chicago Riverwalk - 5 min walk - 0.4 km

Getting around

  • Chicago Midway Airport (MDW) - 33 min drive
  • Chicago O'Hare Intl. Airport (ORD) - 46 min drive
  • Chicago, IL (PWK-Chicago Executive) - 53 min drive
  • Chicago, IL (DPA-Dupage) - 68 min drive
  • Rockford, IL (RFD-Greater Rockford) - 106 min drive
  • Millennium Station - 4 min walk
  • Chicago Van Buren Street Station - 10 min walk
  • Chicago Union Station - 15 min walk
  • Madison-Wabash Station - 2 min walk
  • Randolph-Wabash Station - 2 min walk
  • Washington Station - 4 min walk

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬3 min walk
  • ‪Pizano's Pizza & Pasta - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Cindy's - ‬4 min walk
  • ‪Macy's Marketplace Grill - ‬1 min walk

About this property

The Chicago Hotel Collection - Millennium Park

  • When you stay at The Chicago Hotel Collection - Millennium Park, you'll be in a fantastic location, only a five-minute walk from Michigan Avenue and Grant Park. This Art Deco hotel is also within a short 10-minute walk of Millennium Park and Cloud Gate. Fellow travellers love the room service. The property is only a short walk to public transportation: Madison-Wabash Station is steps away and Randolph-Wabash Station is 2 minutes.

At a glance

Hotel size

    • 19 rooms
    • Arranged over 21 floors

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 11:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is 11:00 AM
    • Late check-out subject to availability

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email within 24 hours before arrival with check-in information
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21

Children

    • Up to 10 children (1 year old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • No on-site parking

Other information

    • Smoke-free property

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Reviews

The Chicago Hotel Collection - Millennium Park Reviews

5,2

7,2

Cleanliness

5,0

Amenities

8,0

Staff & service

6,2

Property conditions & facilities

Popular mentions

Room
Location
Bed
Building
Lobby
Booking
Desk
Bathroom
Kitchen
Refrigerator

Reviews

Verified review

10/10 Exceptional

The studio was so cute! Grocery store was a street behind not far all! It was nice and quiet stay. The view we had was so beautiful.
Verified review

10/10 Exceptional

Thank you for a great stay!

My friends and I came to celebrate my best friend’s bachelorette weekend. I want to thank the staff and especially cleaning staff that were professional and friendly. We encountered zero problems and really enjoyed the location.
Verified review

10/10 Exceptional

Nice
Verified review

8/10 Very good

Great location

I was nervous based on past reviews but I found our room clean and well appointed except there were no pots, pans , glassware. You could hear noise from outside, but you are in a major city.
Verified review

10/10 Exceptional

The property was good location, but the scaffolding aroudn the building was little inconvenient. Overall, wonderful stay but got stuck in elevator first night.
Verified review

10/10 Exceptional

Good
Verified review

6/10 Good

No cookware

The stay was okay, but I don’t understand why have a full kitchen without any utensils or cook ware. That was the whole reason I picked that hotel was for the full kitchen. The mattress was very firm
Verified review

6/10 Good

Check-in process was very impersonal and confusing.
Verified review

2/10 Poor

WORST HOTEL ON THE PLANET! DO NOT STAY HERE!!!!!!!!! IT'S SO SKETCHY AND SUCH A JOKE AND THERE IS NO ONE THERE EVEN TO CHECK YOU IN!
Verified review

6/10 Good

Room was a little small for the money. Room has full kitchen but no cups, dishes, utensils at all.
Verified review

2/10 Poor

Hell in Chicago

The beds was dirty and the service was bad when we got in there was a 45 minute wait for the room key not because of the line but because of the maci
Verified review

2/10 Poor

Incredibly unclean room and unhelpful staff
Verified review

2/10 Poor

Make sure it’s open.

I texted for the em early check in. They texted back that the hotel was closed!!! Thank goodness hotels.com helped me rebook. This was the day before my stay and if I had not texted, I would have not been notified.
Verified review

4/10 Fair

Room wasn't clean beds stinks
Verified review

2/10 Poor

False advertising, no front desk service and hard to get contact over the phone
Verified review

10/10 Exceptional

The hotel suite was clean, but all the tvs had to share one device in order for them to work including remotes 😡😡, there were no cooking supplies in the kitchen area, no parking, have to call a number to speak with someone, but over all the room was clean.
Verified review

2/10 Poor

Stranded in Chicago

I received emails, confirmations to a hotel that had closed 3 months prior! No one answered the phone, unable to leave vm. Horrible! Don’t ever book there. They left us stranded in Chicago.
Verified review

2/10 Poor

Worst place ive stayed at, i had a guest i had to make leave , after he left he did something to building and i was charged and also building security came in my room and took my stuff out of room .
Verified review

8/10 Very good

The checkin/checkout system was simple. I had a little bit of trouble getting a key card at first, but that was eventually resolved. The room has a TV but it doesn't work. The blinds were missing panels. The shower water pressure was inconsistent, and very difficult to control hot and cold.
Verified review

2/10 Poor

Door - deadbolt or latch - did not lock for 2 days

Door - deadbolt or latch - did not lock for 2 days!
Verified review

2/10 Poor

If you like virtual check-in's and lack of support, this is your place. If you don't care about privacy shades when your room faces about a 100 other rooms, then you are home. If you prefer non-room darkening shades, you will love this place. Also, if you think that you are getting the rooms shown in the pictures, you won't. I am super disappointed by this place and how overly priced it was. In addition, I was given a price through Expedia and Chicago Hotel Collection Millennium Park overcharged me by over $200. If you choose to stay here, I wish you the best. I will NEVER stay here again.
Verified review

2/10 Poor

Absolutely worst hotel experience I’ve had. Room did not have AC. Made multiple attempts to get ahold of someone at the property in order to get it fixed but still noone ever came. It was summer in chicago and the temperature in the room for 2 days read 78 degrees
Verified review

6/10 Good

The location of the property is perfect, I did not like that it was almost 6pm and it said that the room was not ready and that I should contact customer service by phone or message. I spent several minutes trying to communicate and there were other people waiting to communicate as well. After several attempts we were able to communicate. Too bad I saw many people waiting at the reception trying to communicate. They should clarify that there is no reception at the hotel and everything is done by phone.
Verified review

8/10 Very good

Mixed review~

Check in had a hiccup. Tried to check in and the kiosk was out of room keys. Then tried to use a different kiosk and the kiosk informed us that our room was not ready. Then we had to call the support line and took them about 10 minutes to figure it out. The location is great and it was easy to walk to all of the attractions we wanted. The room was clean but our biggest problem is that the sofa bed was broken, which is consistent with many other reviews. I just thought it would be fixed by now. So it's really a mixed review here. I wish the check in process was smoother and the bed was fixed, but at the same time the location was great.
Verified review

2/10 Poor

Only good thing is the location. Don't book with this place such a hassle to deal with this company. You have to pay an additional amenity fee. This is not optional. It was also not stated before we checked in. And then when you want to use the amenity of checking in early, there is no staff around to help you do so. I emailed the company many times but no one ever responded. I was able to secure a late check out thanks to texting the number that was displayed by the digital check in stand. Check in requires the use of an app. So you have to download an app. You also need wifi to check in so if you are international and don't have a phone plan, good luck. There is no reception desk or staff. No place to leave baggage if you arrive early or want to leave late. The person across the hall had a loud party going on till late and kept us awake. Pay the extra money to stay at a real hotel... it ended up being the same cost as others around due to the amenity fee.