Destination
Guests
All properties in San Bartolome de Tirajana, Canary Islands, Spain

Servatur Waikiki

4-star hotel with free water park, near English Beach

  • Free WiFi and free parking

Property renovations and closures

  • This property is closed until June 23 2021 (date subject to change).

Image gallery

  • View from Hotel
  • View from Hotel
  • Pool
  • Outdoor Pool
  • View from Hotel
View from Hotel. Image 1 of 84.
1 / 84View from Hotel
8,4.Very good.
  • Restaurant was bit chaotic and not very well Managed given the current Covid restrictions…

    Sep 12, 2020

  • Everything was great. Will be visiting again

    Mar 4, 2020

See all 206 reviews

Official standards

This property advises that it adheres to Safe Tourism Certified (Spain) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Convenient
Walkable
Safe
Transport options
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 505 smoke-free guestrooms
  • Near the beach
  • Restaurant and bar/lounge
  • Outdoor pool
  • Free water park
  • Free children's club

For families

  • Children's club
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Private bathroom
  • Television

What’s around

  • Yumbo Shopping Center - 12 min walk
  • Maspalomas Dunes - 29 min walk
  • English Beach - 10 min walk
  • Maspalomas Golf Course - 37 min walk
  • Kasbah Shopping Center - 5 min walk
  • Paseo Costa Canaria - 8 min walk
This property is closed until June 23 2021 (date subject to change).

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Double Room (2 Adults)
  • Double Room (1 Adult)
  • Double Room (1 Adult and 1 Child)
  • Double Room (1 Adult and 2 Children)
  • Double Room (2 Adults and 1 Child)
  • Superior Double Room (1 Adult)
  • Superior Double Room (1 Adult and 1 Child)
  • Superior Double Room (2 Adults)
  • Superior Double Room (2 Adults and 1 Child)
  • Double Room (2 Adults and 2 Children)

Location

  • Yumbo Shopping Center - 12 min walk
  • Maspalomas Dunes - 29 min walk
  • English Beach - 10 min walk

What’s around

Landmarks

  • Yumbo Shopping Center - 12 min walk
  • Maspalomas Dunes - 29 min walk
  • English Beach - 10 min walk
  • Maspalomas Golf Course - 37 min walk
  • Kasbah Shopping Center - 5 min walk
  • Paseo Costa Canaria - 8 min walk
  • El Salvador Ecumenical Temple - 8 min walk
  • Playa de Cochino - 15 min walk
  • Playas del Veril - 16 min walk
  • CITA Shopping Center - 21 min walk
  • Aqualand Maspalomas - 3.1 mi / 4.9 km

Getting around

  • Gran Canaria Airport (LPA) - 25 min drive
  • Free beach shuttle

At a glance

Hotel size

  • This hotel has 505 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is noon

Restrictions related to your trip

  • Canary Islands may have restrictions in place due to COVID-19.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)
  • Free children's club (ages 4 - 12)

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • Poolside bar

Things to do

  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 5
  • Year Built - 1971
  • Elevator
  • Garden
  • Terrace
  • Television in common areas

Accessibility

  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English
  • French
  • German
  • Spanish

In the room

Home comforts

  • Air conditioning

Sleep well

  • Down comforter
  • Pillowtop mattress

Things to enjoy

  • Balcony

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer

Be entertained

  • Flat-screen TV
  • Satellite TV channels

Stay connected

  • Free WiFi
  • Phone

More

  • In-room safe

Special features

All inclusive

All-inclusive room rates at Servatur Waikiki are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Taxes are included.
Food and beverages
  • All buffet meals, snacks, and local beverages included

Activities and facilities/equipment
All onsite activities and use of facilities and equipment are included.

Land activities
  • Fitness facilities

Lessons/classes/games
  • Aerobics
  • Yoga

Kids' club
  • Supervised activities for children between 4 and 12 years old

Entertainment
  • Onsite entertainment and activities
  • Onsite live performances

Not included
  • Gratuities

Dining

Onsite venue - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Snack Bar - This poolside bar specializes in international cuisine and serves breakfast and lunch.

Salon - Onsite bar.

Recreation

On Site

  • Fitness facilities
  • Basketball on site
  • Playground on site
  • Volleyball on site
  • Yoga classes/instruction on site
  • Free water park access

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Small print

Also known as

  • ClubHotel Riu Waikiki
  • Servatur Waikiki Hotel
  • ClubHotel Riu Waikiki All Inclusive
  • Servatur Waikiki All Inclusive
  • Servatur Waikiki San Bartolome de Tirajana
  • Servatur Waikiki Hotel San Bartolome de Tirajana
  • ClubHotel Riu Waikiki All Inclusive San Bartolome de Tirajana
  • ClubHotel Riu Waikiki San Bartolome de Tirajana
  • ClubHotel Waikiki
  • Riu Waikiki
  • Servatur Waikiki All Inclusive Hotel San Bartolome de Tirajana
  • Servatur Waikiki All Inclusive San Bartolome de Tirajana

Policies

Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards and cash.

Mandatory fees

Breakage deposit: EUR 150 per stay

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Servatur Waikiki does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property is closed until June 23 2021 (date subject to change).
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking. Parking spots may be limited.
  • Yes, there's an outdoor pool.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is noon.
  • Yes, there's an onsite restaurant that offers international cuisine and poolside dining. Nearby restaurants include Pica Pica Mezze & Tapas Stories (3-min walk), Rimini (4-min walk), and Salamanca Boom (4-min walk).
  • Have fun during the warmer months with activities such as volleyball. Additional recreation onsite includes basketball, volleyball, and yoga. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a fitness center and a garden.
8,4.Very good.
  • 6,0.Good

    average - 3 star not 4!

    It’s an ok hotel but it’s an average 3 star no way 4 star in my opinion so we were a bit disappointed.Food was plentiful but average at best with the same stuff recycled. Location is fine . Pool area is nice but itwas like being in a sardine tin with people fighting for a bed in the sun . Good for kids though. friendly staff.

    Sally, 3 night trip with friends, Dec 26, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Excellent especially for families with young children. A little hectic for those wanting a relaxing holiday. The only real improvement that should be addressed is methods of keeping food hotter.

    10 night romance trip, Oct 17, 2019

    Verified Ebookers guest review

  • 8,0.Very good

    Layout, cleanliness, food, and helpfulness of the staff excellent. Evening entertainment was poor imo and only lasted 40 mins. No idea why it was located downstairs at peak season in a cramped room with few unobstructed views - stage hidden by structural columns when main stage upstairs outside unused. Poorly advertised. The best acts were put on outside early evening when many people still bathing or in the restaurant. The entertainment team did make a huge effort and some great individuals and everyone tried their best - a real collective and great team effort, but sadly it wasn't at the level i'd come to expect in content, choreography or performance.

    10 night family trip, Jul 25, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Kind staff, good service, nice modern rooms and good food

    4 night trip, May 20, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Wonderful Staff in every department

    Second stay at Waikiki - we love it! The staff are what really make it - the fabulous bar staff are the best ever 😍, reception team second to none - so helpful and friendly, waiting staff in the restaurant wonderful and all the fantastic cleaning staff - EVERYONE - not forgetting the lovely and most enthusiastic Entertainment Team - we will most definitely be back - thank you all for the amazing time 😀😀X Oh, forgot - food and drink top notch too 😋

    Peter, 7 night romance trip, Mar 16, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    Very clean and modern, staff were friendly, food was ok but bit repetitive. Most drinks are self serve but the glasses were way to small, just a few mouthfulls and gone, we went to supermarket and bought some plastic pint glasses. There dont seem to be much entertainment especially at night so went out most nights

    7 night romance trip, Mar 15, 2019

    Verified Ebookers guest review

  • 10,0.Exceptional

    Amazing hotel, very clean, staff out of this world who can’t do enough for you.

    5 night romance trip, Mar 7, 2019

    Verified Expedia guest review

  • 8,0.Very good

    We thoroughly enjoyed our 2 day stay here....a very clean hotel. The food was good..all drinks were included....the hotel itself is very nice. Large lovely pool..the staff were lovely. I would highly recommend this place. Great value for the money.....

    2 night romance trip, Jan 29, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    We spent here 8 fantastic days, food are amazing always got something to eat,staffs are friendly especially Giovani and Diaego at bars. Entertainments are acceptable, rooms are clean. Also free safe!!I would offer this hotel to anyone from couples to families.

    8 night romance trip, Jan 26, 2019

    Verified Hotels.com guest review

  • 8,0.Very good

    We had nice days in Servatur Waikiki all incl-serwice. Maybe next month again.

    4 night trip, Jan 21, 2019

    Verified Orbitz guest review

See all 206 reviews