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Hotel Playa Mazatlan - All Inclusive

4.5 star property
Mazatlán beachfront hotel with 8 restaurants, spa

Choose dates to view prices

At Hotel Playa Mazatlan - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a 10-minute walk of The Mazatlan Malecón. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 8 restaurants, and the 6 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • 8 restaurants and 6 bars/lounges
  • Full-service spa
  • 5 outdoor pools
  • Free children's club
  • Fitness center
  • Sauna
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool

For families (6)

  • Children's pool
  • Children's club (free)
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
The current price is R7 623
R9 071 total
includes taxes & fees
16 Aug - 17 Aug

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Habitación estándar vista al jardín todo incluido

A hotel room with two beds, a balcony, a desk, and a dresser.

Habitación estándar vista al jardín todo incluido

8,0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Habitación estándar vista al mar todo incluido

A hotel room with two beds, a table with chairs, and a balcony with a view of the ocean.

Habitación estándar vista al mar todo incluido

8,0 out of 10
Very good
(1 review)
  • Beach view
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Habitación de Lujo Todo Incluido

A hotel room with two beds, a desk with a TV, a chair, and a view of the balcony.

Habitación de Lujo Todo Incluido

  • Beach view
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Habitación 1 cama King size todo incluido

A spacious bedroom with a large bed, a bench, and a view of the ocean through large sliding doors.

Habitación 1 cama King size todo incluido

  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Similar properties

Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, pool loungers
The Palms Resort of Mazatlan
Zona Dorada
  • Pool
  • Spa
  • Free parking
  • Free WiFi
8.8 out of 10, Excellent, 1 101 reviews
The price is R903
R1 074 total
includes taxes & fees
16 Aug - 17 Aug
The Palms Resort of Mazatlan
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About the area

Map
Avenida Gaviotas 202, Mazatlán, Sin., 82110

What's nearby

  • Sea Shell City Museum - 3 min walk - 0.3 km
  • Punta Camaron Beach - 5 min walk - 0.4 km
  • The Mazatlan Malecón - 8 min walk - 0.7 km
  • Playa Sábalo - 14 min walk - 1.1 km
  • El Cid Country Club Golf Course - 19 min walk - 1.6 km

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 34 min drive

Restaurants

  • ‪Panamá Zona Dorada - ‬3 min walk
  • ‪Lucky B's - ‬2 min walk
  • ‪Pancho's Restorant - ‬2 min walk
  • ‪Joe's Oyster bar - ‬2 min walk
  • ‪Comedor Amelia - ‬3 min walk

About this property

Hotel Playa Mazatlan - All Inclusive

  • At Hotel Playa Mazatlan - All Inclusive, you can spend time at the beach enjoying beach umbrellas, beachside drinks and sunloungers, plus you'll be within a 10-minute walk of The Mazatlan Malecón. 5 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in massages, body wraps and facials. Dining choices include 8 restaurants, and the 6 bars/lounges are great places to grab a cold drink. Other highlights at this luxurious hotel include a free kid's club, a poolside bar and a fitness centre.

All-inclusive details

  • All-inclusive room rates at Hotel Playa Mazatlan - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

  • Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

    • Buffet and à la carte meals, snacks and beverages included
    • Dining availability limited at one or more venues

At a glance

DONE

Hotel size

    • 200 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 3:00 PM
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 11:00 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cots (infant beds)
    • Free children's club
DONE

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 25+ Mbps)
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site parking is limited
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 6 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool

What to do

  • On the beach
  • Shopping
  • Foosball
  • Table tennis

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers
  • Pool umbrellas

Facilities

  • Built in 1955
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • Fitness center
  • 5 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Sauna

Accessibility

  • Elevator

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Premium bedding

What to enjoy

  • Balcony or patio

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi (speed of 25+ Mbps)
  • Phone

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Children under 13 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

Dining

Restaurant Georginis - Onsite restaurant. Open daily.
Restaurant la Terraza - Onsite buffet restaurant. Open daily.
Restaurant Capitan Jack - Onsite restaurant. Open daily.
Restauran Praia Brazil - Onsite restaurant. Open daily.
Restaurant Casa Roberto - Onsite restaurant. Open daily.

Fees & policies

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Children under 12 years old are not allowed in the swimming pool without adult supervision
  • Guests under 12 years old are not allowed in the spa, and guests under 13 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, Discover

Frequently asked questions

Is there a pool at Hotel Playa Mazatlan - All Inclusive?

Yes, there are 5 outdoor pools and a children's pool.

Are pets allowed at Hotel Playa Mazatlan - All Inclusive?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Hotel Playa Mazatlan - All Inclusive?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Hotel Playa Mazatlan - All Inclusive?

You can check in starting at 3:00 PM. Check-out time is 11:00 AM.

Is there an onsite casino at Hotel Playa Mazatlan - All Inclusive?

No, this hotel doesn't have a casino, but MonteCarlo Casino (6-min walk) and Casino del Rey (7-min walk) are both nearby.

What is there to do at Hotel Playa Mazatlan - All Inclusive and nearby?

Hotel Playa Mazatlan - All Inclusive has 5 outdoor pools, 6 bars, and a spa, as well as a fitness center, an arcade, and a garden.

Are there restaurants at or near Hotel Playa Mazatlan - All Inclusive?

Yes, there are 8 onsite restaurants.

Does Hotel Playa Mazatlan - All Inclusive have any outdoor private spaces?

Yes, every room features a balcony or patio.

What's the area around Hotel Playa Mazatlan - All Inclusive like?

Hotel Playa Mazatlan - All Inclusive is a short 9-minute walk from The Mazatlan Malecón and 2 minutes' walk from Sea Shell City Museum.

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Reviews

Hotel Playa Mazatlan - All Inclusive Reviews

8,2

Very good

8,4

Cleanliness

8,2

Amenities

8,8

Staff & service

7,8

Property conditions & facilities

Guest review summary

What guests liked

  • The restaurant at this property offers a variety of dining options with above-average food quality. (4 reviews)
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From real guest reviews summarized by AI.

Reviews

Verified

10/10 Exceptional

Clean room and staff were amazing
Nayely, 4-night trip
Verified

10/10 Exceptional

Verry clean and very good service, employees were very friendly, beautiful location, walking distance to everything.
Claudia, 4-night trip
Verified

8/10 Very good

The Hotel is a little older the staff were
Hannah, 7-night trip
Verified

8/10 Very good

Location and proximity to the beach. All you can drink value.
Joe, 3-night trip
Verified

8/10 Very good

Room was fabulous and clean. Could have used a coffee maker. Wonderful staff. Food was alright. Al la carts amazing.
Linda, 14-night trip
Verified

6/10 Good

Overall this is a good place to stay. Staff are excellent. Rooms were okay and they could use an upgrade. The al la carte ads are missleading as there is only one open per night plus the buffet. We found the food above average and always had a good meal. You had to pay extra for canned beer even though we went all inclusive. The music deom the vendors on the beach can get relentless and had to move a couple times and our room 4018 was very noisy all day and night long. The night music mainly comes from surrounding bars. Would qe go back No. But would recommend
Patrick, 7-night trip
Verified

6/10 Good

Food was good, air conditioning in our room was not working properly. First day we had no towels in the room. Other than that great people
Maria Guadalupe, 3-night trip
Verified

6/10 Good

The staff was wonderful. Everyone was friendly. The hotel is kept meticulously clean. Constantly mopping/cleaning by staff. The room was comfortable and clean. The hotel has beautiful grounds - flowers and trees. The food at the a la carte restaurants was very good. The buffet was ok. It could use an upgrade. The weather was perfect and the beach nice, but we will never return to Mazatlan again. At least not to this hotel area. The CONSTANT banging coming from bands from 12:00 - 8:00 every day ruined our vacation. When I say bands I'm talking about I counted at least 50 people playing instruments and singing, all at the same time, on our short beach with microphones and boom boxes so the whole resort could hear. There was no peace. You couldn't sit and hear the ocean. No enjoyment. Then after the bands were done, Joe's Oyster would play music until 4:00 a.m.! Just sad to have everything in one hotel and be ruined by non-stop, LOUD music. If the bands didn't have microphones and boom boxes blaring, and played just for the people in front of them and not the whole resort until 8:00 at night, it would make things so much better.
Kimberly, 7-night trip
Verified

10/10 Exceptional

Great place
Theodore John, 9-night trip
Verified

10/10 Exceptional

Everything was good
Luis Renato, 3-night trip
Verified

6/10 Good

Everything was nice. The hotel room the reason I put average is that our room had a huge leak from the AC and I was traveling with a disabled person and a baby and we had to be extra careful to prevent an accident
Ivan Oseguera, 4-night trip
Verified

10/10 Exceptional

Excellent
Iris, 6-night trip
Verified

2/10 Poor

Do not stay here. Credit card stolen and zero sleep. I cannot recommend this resort. We left after two nights of a four-night stay because we felt unsafe. Housekeeping stole a credit card from my partner’s wallet, and management refused to address it or take it seriously. Also, the noise from nearby bars is unbearable, lasting from midnight to 5:00 AM daily. The staff is dismissive and unwelcoming to tourists. We lost money by leaving early, but staying there was not an option.
Juny, 4-night trip
Verified

6/10 Good

Pueden mejorar la comida , no es posible que no ofrezcan mariscos en el buffet
Paloma, 4-night trip
Verified

10/10 Exceptional

La habitación limpia muy amplia el aire acondicionado funcionando bien, es ideal para toda la familia, tiene areas para niños qe fue algo de lo que me gusto mucho y no se diga su personal muy amables en todo momento, Excelente 👌 lo recomiendo mucho
Sergio Alberto Mendoza, 4-night trip
Verified

10/10 Exceptional

Un Hotel Bueno, Bonito y Barato, las instalaciones estan en buenas condiciones, los restaurantes de especialidad son muy buenos, quiza queda a deber un poco el bufet, las camas en esta ocasion nos tocaron algo incomodas, pero por lo que se paga creo que vale mucho la pena. lo malo que no nos tocaron shows en esta ocasión, pero sin duda recomiendo visitarlo.
ALFREDO ARISTA, 3-night trip
Verified

4/10 Fair

Elegimos su hotel esperando recibir el nivel de servicio y hospitalidad que los caracteriza; sin embargo, nuestra experiencia de bienvenida fue sumamente desagradable. Durante nuestro proceso de registro, el trato por parte del personal de recepción fue deficiente. En particular,con nombre Arturo “ Esta persona se dirigió a nosotros con una actitud sarcástica, grosera y cero profesional, lo cual nos generó una gran frustración y estrés innecesario tras nuestro viaje. Entendemos que el personal puede tener días difíciles, pero el trato despectivo hacia los huéspedes es completamente inaceptable y mancha gravemente la imagen de su establecimiento. El inicio de nuestras vacaciones familiares se vio opacado por esta situación que pudo haberse evitado con una atención cordial y respetuosa.
REYNA, 3-night trip
Verified

10/10 Exceptional

En todos los aspectos muy bien. Restaurantes, albercas, playa, zona dorada, personal en general muy bien. Solo una persona de los que te ayudan con el equipaje se porto de una forma irrespetuosa a la salida. De ahi en fuera todo excelente. 10/10
Samuel, 3-night trip
Verified

6/10 Good

Habitacion con filtraciones de agua y goteras en el baño Un bufet que ya deja mucho que desear porque los alimentos son escasos y repetitivos ,nada que ver con años atras El personal le falta mas empatia con el cliente ya que reporta uno las situaciones y se portan indolentes en fin creo que ya no vuelvo al Hotel playa mazatlan
Eustacio, 4-night trip
Verified

10/10 Exceptional

Solo mejorar un poco las habitaciónes
Eber, 6-night trip
Verified

8/10 Very good

Muy agusto !!! Todo agradable talvez falta mejorar la comida los buffets
KARLA, 5-night trip
Verified

8/10 Very good

Todo bien en general, la atención, la limpieza, los alimentos; aunque las instalaciones no son de lo más modernas pero no todo bien.
Armando, 3-night trip
Verified

10/10 Exceptional

La atención del personal ya había estado hospedada y es excelente felicidades saludos
Maria, 3-night trip
Verified

8/10 Very good

La ubicación, las actividades y espacios para niños están geniales, solo las habitaciones creo que ya están un poco desactualizadas, les falta conexiones usb mejores luces y remodelación a los baños. Fuera de esto es muy cómodo, la atención del personal es excelente, las áreas de comida muy buenas. Disfrutamos mucho el todo incluido.
París, 4-night trip
Verified

6/10 Good

Camille, 7-night trip