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Papaya Playa Project, Tulum, a Member of Design Hotels

4.0 star property
Beachfront hotel with spa, near Tulum Beach

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Photo gallery for Papaya Playa Project, Tulum, a Member of Design Hotels

View from room
In-room safe, individually decorated, individually furnished, free WiFi
Private pool
Yoga
In-room safe, individually decorated, individually furnished, free WiFi
Escape to Papaya Playa Project, an upscale family-friendly hotel near Tulum Beach. Unwind at the beach bar, indulge in a detox wrap or Swedish massage at the spa, and enjoy continental breakfast with ocean views. With private beach cabanas and two outdoor pools with sun loungers nearby you can soak up some sun or engage in activities like beach volleyball.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Spa
  • 24/7 front desk

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • Restaurant and bar/lounge
  • Full-service spa
  • 2 outdoor pools
  • Nightclub
  • Free beach cabanas
  • Free beach club on site
  • Beach umbrellas
  • Beach towels
  • Beach bar
  • Room service

For families (6)

  • Children stay free
  • In-room childcare (surcharge)
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is R5 539
R7 031 total
includes taxes & fees
18 Jun - 19 Jun

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Room, Private Pool (Casita Jungle, Ground Pool)

In-room safe, individually decorated, individually furnished, free WiFi

Room, Private Pool (Casita Jungle, Ground Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Private Pool, Ocean View (Casita, Rooftop Pool)

View from room

Room, Private Pool, Ocean View (Casita, Rooftop Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Private Pool (Casita Jungle, Rooftop Pool)

In-room safe, individually decorated, individually furnished, free WiFi

Room, Private Pool (Casita Jungle, Rooftop Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Casa Viento)

In-room safe, individually decorated, individually furnished, free WiFi

Room (Casa Viento)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 10
  • 4 King Beds and 1 Double Bed

View all photos for Room (Casa Palma)

Living area

Room (Casa Palma)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 8
  • 4 King Beds

View all photos for Loft, Private Pool, Ocean View

View from room

Loft, Private Pool, Ocean View

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Ocean View (Casita)

In-room safe, individually decorated, individually furnished, free WiFi

Room, Ocean View (Casita)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Casa Coco)

Private pool

Room (Casa Coco)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 10
  • 5 King Beds

View all photos for Room (Casa Arena)

In-room safe, individually decorated, individually furnished, free WiFi

Room (Casa Arena)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 8
  • 4 King Beds

View all photos for Room, Private Pool, Ocean View (Casita, Ground Pool)

In-room safe, individually decorated, individually furnished, free WiFi

Room, Private Pool, Ocean View (Casita, Ground Pool)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Casa Palapa)

In-room safe, individually decorated, individually furnished, free WiFi

Room (Casa Palapa)

Highlights

Individually furnished
Individually decorated
Air conditioning
Ceiling fan
Eco-friendly toiletries
Hair dryer
Rainfall showerhead
Private bathroom
  • Sleeps 10
  • 5 King Beds

Similar properties

Aerial view

Azulik - Adults Only

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
8.0 out of 10, Very good, 762 reviews
The price is R2 778
R3 414 total
includes taxes & fees
29 May - 30 May
Azulik - Adults Only
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About the area

Map
Km 4.5 Carretera Tulum-Boca Paila, Tulum, QROO, 77780

What's nearby

  • SFER IK - 1 min walk - 0.2 km
  • Tulum Beach - 18 min walk - 1.6 km
  • Las Palmas Public Beach - 4 min drive - 2.2 km
  • Playa Paraiso - 8 min drive - 3.1 km
  • Tulum Mayan Ruins - 11 min drive - 6.8 km

Getting around

  • Tulum Intl. Airport (TQO) - 56 min drive
  • Cancun Intl. Airport (CUN) - 104 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Papaya Playa Beach Club - ‬2 min walk
  • ‪Kin Toh - ‬2 min walk
  • ‪Mateos - ‬6 min walk
  • ‪Mina - ‬4 min walk
  • ‪Potheads - ‬4 min walk

About this property

Papaya Playa Project, Tulum, a Member of Design Hotels

Placing you within a 10-minute walk of Tulum National Park, Papaya Playa Project, Tulum, a Member of Design Hotels offers a private beach where you can enjoy free cabanas, beach umbrellas, and beach massages. 2 outdoor pools provide plenty of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages and facials. The coffee shop/cafe is a great spot for a bite to eat and cold drinks are served at the bar/lounge. A nightclub, a beach bar, and a terrace are other features.

Languages

English, French, German, Italian, Spanish

At a glance

DONE

Hotel size

    • 87 rooms
    • Arranged over 1 level
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
    • Minimum Spring Break check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free secured, uncovered on-site self-parking
    • On-site extended parking
    • Height restrictions apply for on-site parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free local cuisine breakfast each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Beach bar
  • Coffee shop
  • Room service (late night)

Traveling with children

  • Children stay free (see details)
  • Childcare in room (surcharge)

What to do

  • On a private beach
  • Free beach club
  • Beach yoga
  • Beach volleyball
  • Evening entertainment
  • Ecotours nearby
  • Golf lessons nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Snorkeling nearby
  • Scooter/moped rentals nearby

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Free beach cabanas
  • Bicycle rentals
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • 2 outdoor pools
  • Full-service spa
  • Nightclub
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Accessible airport shuttle
  • Upper floors accessible by stairs only
  • 1 stairs to reach property

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly toiletries
  • Composting
  • Recycling

Special features

Spa

SPA PAPAYA PLAYA has 3 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, Swedish massages, and facials. The spa is open daily.

Dining

Onsite venue - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 180 per vehicle (one-way, maximum occupancy 3)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • In-room babysitting is available for an extra charge

Parking

  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a security system, a first aid kit, and window guards on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Papaya Playa
Papaya Playa Project
Papaya Playa Project Hotel
Papaya Playa Project Hotel Tulum
Papaya Playa Project Tulum
Papaya Project
Playa Papaya
Playa Papaya Project
Playa Project
Papaya Playa Project
Papaya Playa Project A Member of Design Hotels
Papaya Playa Project, Tulum, a Member of Design Hotels Hotel
Papaya Playa Project, Tulum, a Member of Design Hotels Tulum

Frequently asked questions

Does Papaya Playa Project, Tulum, a Member of Design Hotels offer free cancellation for a full refund?

Yes, Papaya Playa Project, Tulum, a Member of Design Hotels does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there are 2 outdoor pools. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Papaya Playa Project, Tulum, a Member of Design Hotels?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there's free self parking.

Is airport shuttle service offered by Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, an airport shuttle is available. The charge is USD 180 per vehicle one-way.

What are the check-in and check-out times at Papaya Playa Project, Tulum, a Member of Design Hotels?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Papaya Playa Project, Tulum, a Member of Design Hotels and nearby?

Have fun with onsite activities like volleyball and beach yoga. Additional recreation onsite includes yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 2 outdoor swimming pools. Papaya Playa Project, Tulum, a Member of Design Hotels also has a nightclub and a private beach, as well as spa services and a garden.

Are there restaurants at or near Papaya Playa Project, Tulum, a Member of Design Hotels?

Yes, there's an onsite restaurant that offers Mexican cuisine.

What's the area around Papaya Playa Project, Tulum, a Member of Design Hotels like?

Papaya Playa Project, Tulum, a Member of Design Hotels is a short 18-minute walk from Tulum Beach and 9 minutes' walk from Tulum National Park.

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Papaya Playa Project, Tulum, a Member of Design Hotels Reviews

Reviews

8,0

Very good

8,4/10

Cleanliness

8,2/10

Staff & service

8,0/10

Amenities

8,0/10

Property conditions & facilities

9,0/10

Eco-friendliness

Popular mentions

Room
Service staff
Food
Beach
Location
View
Restaurant
Drinks
Shower
Trip

What guests liked

  • The rooftop pool offered a spectacular view and was a favorite hangout spot, with some rooms even featuring private pools. (3 reviews)
From real guest reviews summarized by AI.

Reviews

10/10

Best stay at papaya playa
3-night trip

10/10

Best place ever, we love every second there, they have a peaceful beach, nice rooms and a fantastic staff
2-night trip

10/10

Lovely resort great staff and amenities!
4-night trip

10/10

We enjoyed the place a lot
4-night trip

10/10

Perfect stay, amazing staff and hospitality
1-night trip

10/10

Best place to stay to attend Full Moon Party. Entrance for the guests is complimentary. The beach is beautiful. The courtyard is dreamy.
2-night trip

10/10

I would definitely stay again
1-night trip

8/10

Great for couples and the staff are nice.
4-night trip

10/10

Loved the hotel. Amazing experience !! Will definifely return
1-night trip

8/10

Pricey drinks and food tho I had nothing to compare with. Friendly people and service.
5-night trip

6/10

Rooms are very small that’s the only negative. amazing location and amazing staff. Beautiful beach
4-night trip

8/10

Excellent project have a good time
3-night trip

10/10

Amazing hotel .
2-night trip

8/10

We really enjoyed our stay, especially Miquel the butler’s service. It’s a very unique experience. Also, I recommend the room with the private roof top pool!
2-night trip

10/10

When you think of paradise, think of this place
4-night trip

10/10

My boyfriend and I came here for my birthday and it was beautiful. The staff were friendly and very helpful! Will definitely be back.
3-night trip

8/10

Facility is a bit old
2-night trip

2/10

Absolutely horrendous customer service. We’ve been loyal guests for years, spent absurd amounts of money, and were improperly charged for a “late check out fee” despite being at desk at requested time, and they refused to provide explanation nor any receipt/documentation. High turnover rate with staff (everyone friendly has left) and we will never come back. Most unprofessional customer service and check-out experience. Still owed thousands in refunds for “up-charges” and no one there will do anything. Safe location but all other features that made PPP great in the past are now a distant memory. Will consider legal recourse.
1-night trip

6/10

Beautiful place, totally felt safe, dinning wasn't what I expected, a/c never worked properly since arrival, attentive and kind staff, breakfast was simple.
2-night trip

8/10

Amazing eco hotel!

8/10

beautiful place, very nice vibe. i had breakfast included ,Buffey was only for weakens, other days menu was very limited.
6-night trip

10/10

Good for nature people lovers .
4-night trip

8/10

Nice hotel with private beach club, total property size is huge. The restaurants in the hotel are extremely overpriced.
3-night trip

8/10

Papaya Playa Project was fun and unique. The facility was clean and offered healthy food options. Overall great stay!
3-night trip

8/10

Hotel is nice. Had a few issues waiting for room to be ready and also having to wait for 3 hours due to issues with the safe. Food was good. Drinks were expensive.
1-night trip