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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
City-center hotel in Ottawa

Choose dates to view prices

Located close to Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean is a modern haven. Enjoy a to-go breakfast, unwind by the lobby fireplace or get active in the gym and indoor pool. With helpful multilingual staff and free WiFi, this hotel near Canadian Tire Centre has left previous guests raving about its convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service
  • Self-serve laundry

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
$111 nightly
The total price is $133
Mar 10 - Mar 11
Total with taxes and fees

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 452 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(8 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
  • 385 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 385 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 325 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Jetted Tub

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
  • 460 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Hair dryer
  • 430 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

8.8 out of 10
Excellent
(21 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
  • 445 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 340 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, Multiple Beds

9.2 out of 10
Wonderful
(26 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Sofa bed - double
Separate bedroom
  • 445 sq ft
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LCD TV
Separate bedroom
Hair dryer
Private bathroom
  • 334 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

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  • Free parking
9.2 out of 10, Wonderful, 1,930 reviews
$119 nightly
The price is $142
Mar 22 - Mar 23
Total with taxes and fees
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About the neighborhood

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Wesley Clover Parks - 2 min drive - 3.0 km
  • Bayshore Shopping Centre - 3 min drive - 4.8 km
  • Nepean Sailing Club - 3 min drive - 3.7 km
  • Andrew Haydon Park - 4 min drive - 4.0 km
  • Queensway Carleton Hospital - 4 min drive - 6.2 km

Getting around

  • Ottawa International Airport (YOW) - 26 min drive
  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa Station - 22 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬15 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you within a 15-minute drive of Canadian Tire Centre and Rideau Canal. Free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 10:00 AM. Also, Parliament Hill and Tanger Outlets are within a short drive. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; Check-in end time: 2:30 AM
    • Express check-in/out available
    • Minimum check-in age: 19
    • Check-out time is noon
    • Contactless check-out available
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to March 31 2026 (dates subject to change):
  • Fitness facilities
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 1 to April 10:
  • Business center
The property will be renovating from December 5 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Fitness facilities
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean by IHG and nearby?

Recommended spots to visit include Canadian Tire Centre (5.7 mi) and Tanger Outlets (7.9 mi), along with Rideau Canal (8.8 mi) and Canadian War Museum (9.8 mi).

What's the area around Holiday Inn Express & Suites Ottawa West - Nepean by IHG like?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car. Travelers love the hotel's prime location.

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Amenities

9.2

Staff & service

8.8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as delicious, good, great, amazing, and the best, with a wide selection of hot and cold food options. (93 reviews)
  • The property is close to great food choices and offers good value with plenty of dining options nearby. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Children
Family friendly
Parking
Amenities
Booking

Reviews

10/10 Exceptional

We thoroughly enjoyed our stay.
Kelly, 1-night trip

10/10 Exceptional

Very friendly and helpful
SHAWNAH, 1-night trip

10/10 Exceptional

Nice stay, beds were very comfortable, hot showers, clean rooms. All good
Terry, 1-night trip

8/10 Very good

Great breakfast!
Sara, 1-night trip

10/10 Exceptional

Very excellent staff and clean rooms
Kinberley, 1-night trip

10/10 Exceptional

Staff were very friendly, the room was clean. Breakfast staff were working very hard to keep everything up to date.
Wendy, 1-night trip

10/10 Exceptional

Fast check in and helpful staff
steve, 2-night trip

10/10 Exceptional

Clean room and amazing staff like gaurav
Kevin, 1-night trip

8/10 Very good

The room was spacious, lovely and clean. The breakfast was very good.
EILEEN, 1-night trip

10/10 Exceptional

Great place to stay with kids!
Rachel, 15-night trip

10/10 Exceptional

Great stay!

Great stay!
sharon, 1-night trip

8/10 Very good

I enjoyed my stay
Hassina, 1-night trip

8/10 Very good

Clean room and good breakfast in the morning. Friendly staff.
CURTIS, 2-night trip

10/10 Exceptional

Clean, easy access, family friendly, safe area, friendly staffs
Jones, 2-night trip

10/10 Exceptional

Nice place
Miroslav, 1-night trip

10/10 Exceptional

I liked the central location, good access to major arteries.
Steven, 2-night trip

10/10 Exceptional

We chose this hotel for location close to area we were visiting. Staff friendly and rooms were comfortable.
Norma, 2-night trip

10/10 Exceptional

Friendly staff at the front desk.
John, 1-night trip

10/10 Exceptional

Everything was perfect. The entire hotel was spotless. The staff were welcoming and supportive. The breakfast buffet had a great selection of hot and cold food.
Matthew, 1-night trip

8/10 Very good

At first glance I thought our stay wouldn’t be great as kids were playing hockey in the hallway, but much to my surprise once the door was closed no sound was heard! Beautifully quiet!
Susan, 1-night trip

10/10 Exceptional

The room and jetted tub are so relaxing
Daniel, 2-night trip

8/10 Very good

A recent-looking hotel with good-sized rooms.
Allister, 1-night trip

10/10 Exceptional

It was all good.
Ron, 1-night trip

10/10 Exceptional

Great place
Olurotimi, 1-night trip

10/10 Exceptional

Thank you for the great hotel
Qutaiba, 1-night trip