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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
City centre hotel in Ottawa

Choose dates to view prices

Located close to Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean is a modern haven. Enjoy a to-go breakfast, unwind by the lobby fireplace or get active in the gym and indoor pool. With helpful multilingual staff and free WiFi, this hotel near Canadian Tire Centre has left previous guests raving about its convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • Fitness center
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services
  • Vending machine
  • Laundry service

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is R1 626
R1 948 total
includes taxes & fees
19 Apr - 20 Apr

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9,4 out of 10
Exceptional
(13 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8,8 out of 10
Excellent
(8 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9,0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10,0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9,0 out of 10
Wonderful
(71 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9,4 out of 10
Exceptional
(9 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9,0 out of 10
Wonderful
(22 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9,0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

9,2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9,8 out of 10
Exceptional
(7 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2

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  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 1 923 reviews
The price is R1 963
R2 351 total
includes taxes & fees
05 Apr - 06 Apr
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About the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Nepean Creative Arts Centre - 12 min walk - 1.0 km
  • Canadian Tire Centre - 6 min drive - 11.0 km
  • Rideau Canal - 12 min drive - 19.4 km
  • Parliament Hill - 17 min drive - 20.8 km
  • Canadian Museum of History - 17 min drive - 20.4 km

Getting around

  • Ottawa International Airport (YOW) - 26 min drive
  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa Station - 22 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Pizza Pizza - ‬15 min walk
  • ‪Circle K - ‬6 min walk
  • ‪Starbucks - ‬14 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you within a 15-minute drive of Canadian Tire Centre and Rideau Canal. Guests can visit the fitness center for a workout, and free perks include WiFi, self parking, and on-the-go breakfast daily between 7:00 AM and 10:00 AM. Also, Parliament Hill and Tanger Outlets are within a short drive. Fellow travelers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Express check-in/out available
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Renovations and closures

The following facilities or services will be unavailable from January 29 2026 to April 30 2026 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from February 1 to April 10:
  • Business center
The property will be renovating from December 5 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Business center
  • Front desk
  • Hallway
  • Lobby
  • Meeting facilities
  • Swimming pool
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, Eurocard
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Ottawa West Nepean
Holiday Inn Express Ottawa West Nepean
Holiday Inn Nepean
Holiday Inn Express Hotel Nepean
Holiday Inn Express Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Hotel Suites Ottawa West Nepean
Holiday Inn Express Suites Ottawa West Nepean by IHG
Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel
Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa
Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean by IHG and nearby?

Maintain your daily exercise routine at the gym.

What's the area around Holiday Inn Express & Suites Ottawa West - Nepean by IHG like?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car. Travelers love the hotel's prime location.

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

8,8

Excellent

9,2

Cleanliness

8,4

Amenities

9,2

Staff & service

8,8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently praised for its great selection, quality, and service. (94 reviews)
  • The property is close to great food choices and offers good value with plenty of dining options nearby. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Children
Family friendly
Parking
Amenities
Booking

Reviews

Verified

10/10 Exceptional

Was an affordable hotel in a great location.
Janice, 1-night trip
Verified

10/10 Exceptional

Staff was great, but most of all was the cleanliness. The whole room and particularly the washroom was spotless
Terry, 1-night trip
Verified

10/10 Exceptional

We thoroughly enjoyed our stay.
Kelly, 1-night trip
Verified

10/10 Exceptional

Room was wonderful and staff were very nice
Daniel, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful
SHAWNAH, 1-night trip
Verified

10/10 Exceptional

Very excellent staff and clean rooms
Kinberley, 1-night trip
Verified

8/10 Very good

Great breakfast!
Sara, 1-night trip
Verified

10/10 Exceptional

Nice stay, beds were very comfortable, hot showers, clean rooms. All good
Terry, 1-night trip
Verified

10/10 Exceptional

Fast check in and helpful staff
steve, 2-night trip
Verified

4/10 Fair

Property is under construction and lobby is closed and no gym or pool
Paolo, 2-night trip
Verified

10/10 Exceptional

Great place to stay with kids!
Rachel, 15-night trip
Verified

10/10 Exceptional

Staff were very friendly, the room was clean. Breakfast staff were working very hard to keep everything up to date.
Wendy, 1-night trip
Verified

10/10 Exceptional

Clean room and amazing staff like gaurav
Kevin, 1-night trip
Verified

10/10 Exceptional

Great stay!

Great stay!
sharon, 1-night trip
Verified

10/10 Exceptional

All of the above
Zack, 3-night trip
Verified

10/10 Exceptional

The breakfast was amazing. The room was spacious, the bed was comfortable, and the jacuzzi was romantic.
Melanie, 1-night trip
Verified

4/10 Fair

No heat in the room. Hotel under construction and only two handicap parking spots.
Cary, 1-night trip
Verified

8/10 Very good

The room was spacious, lovely and clean. The breakfast was very good.
EILEEN, 1-night trip
Verified

8/10 Very good

I enjoyed my stay
Hassina, 1-night trip
Verified

8/10 Very good

The hotel was under construction so it was quite noisy and there wasn’t any pool or gym available. I was a bit shocked since we booked a few months ahead. The bathroom was ok but the shower a bit dirty on the walls (fungus). Other than that it was ok.
Cong Hieu Alex, 2-night trip
Verified

10/10 Exceptional

Clean, easy access, family friendly, safe area, friendly staffs
Jones, 2-night trip
Verified

10/10 Exceptional

We chose this hotel for location close to area we were visiting. Staff friendly and rooms were comfortable.
Norma, 2-night trip
Verified

10/10 Exceptional

Nice place
Miroslav, 1-night trip
Verified

10/10 Exceptional

I liked the central location, good access to major arteries.
Steven, 2-night trip
Verified

8/10 Very good

Clean room and good breakfast in the morning. Friendly staff.
CURTIS, 2-night trip