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Holiday Inn Express & Suites Ottawa West - Nepean by IHG

2.5 star property
City centre Ottawa hotel with indoor pool

Choose dates to view prices

Located close to Tanger Outlets, Holiday Inn Express Hotel & Suites Ottawa West Nepean is a modern haven. Enjoy a to-go breakfast, unwind by the lobby fireplace or get active in the gym and indoor pool. With helpful multilingual staff and free WiFi, this hotel near Canadian Tire Centre has left previous guests raving about its convenient location.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Pet friendly
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 3 meeting rooms
  • Meeting rooms
  • 24-hour front desk
  • Lobby fireplace
  • Front-desk safe
  • ATM/banking services
  • Vending machine

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
The current price is R2 125
R2 545 total
includes taxes & fees
31 May - 01 Jun

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Room

  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed

9,6 out of 10
Exceptional
(14 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed with Sofa bed

8,8 out of 10
Excellent
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible Bathtub (Wheelchair)

9,0 out of 10
Wonderful
(11 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

10,0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 King Bed

9,0 out of 10
Wonderful
(81 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Jetted Tub

9,4 out of 10
Exceptional
(11 reviews)
  • 43 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

View all photos for Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds, Accessible (Wheelchair)

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Wheelchair)

9,0 out of 10
Wonderful
(22 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Queen Beds

9,0 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, Multiple Beds

9,2 out of 10
Wonderful
(26 reviews)
  • 41 sq m
  • 1 bedroom
  • Sleeps 6
  • Free WiFi

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Standard Room

9,6 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • Free WiFi

Similar properties

Indoor pool
Hyatt Place Ottawa West
Nepean
  • Pool
  • Free breakfast
  • Pet friendly
  • Free parking
9.2 out of 10, Wonderful, 1 932 reviews
The price is R2 161
R2 588 total
includes taxes & fees
31 May - 01 Jun
Hyatt Place Ottawa West
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About the area

Map
2055 Robertson Road, Ottawa, ON, K2H5Y9

What's nearby

  • Nepean Creative Arts Centre - 13 min walk - 1.2 km
  • Canadian Tire Centre - 7 min drive - 11.7 km
  • Rideau Canal - 12 min drive - 19.4 km
  • Parliament Hill - 17 min drive - 20.8 km
  • Canadian Museum of History - 19 min drive - 20.4 km

Getting around

  • Ottawa International Airport (YOW) - 26 min drive
  • Ottawa Fallowfield Station - 15 min drive
  • Ottawa Station - 22 min drive
  • Ottawa, ON (XDS-Ottawa Train Station) - 23 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Tim Hortons - ‬8 min walk
  • ‪Starbucks - ‬14 min walk
  • ‪Royal Canadian Legion Bells Corners - ‬2 min drive
  • ‪Circle K - ‬6 min walk

About this property

Holiday Inn Express & Suites Ottawa West - Nepean by IHG

  • Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you within a 15-minute drive of Canadian Tire Centre and Rideau Canal. Guests can take a dip in the indoor pool, or visit the fitness centre for a workout. Also, Parliament Hill and Tanger Outlets are within a short drive. Fellow travellers love the helpful staff and breakfast.

At a glance

DONE

Hotel size

    • 115 rooms
    • Arranged over 6 floors
DONE

Arriving/Leaving

    • Check-in start time: 4:00 PM; check-in end time: 2:30 AM
    • Express check-in/out available
    • Minimum check-in age – 19
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 19
DONE

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 7:00 AM–10:00 AM

Traveling with children

  • Children stay free (see details)

Working away

  • 24-hour business center
  • 3 meeting rooms
  • Conference space (2100 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 2010
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch LCD TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Fees & policies

Children & extra beds

  • Rollaway beds are available for CAD 15.0 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of CAD 25.00 per pet, per night

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

This property accepts credit cards and debit cards. Cash is not accepted.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche

Cashless transactions are available.

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Also known as

Holiday Inn Express Hotel Ottawa West Nepean

Holiday Inn Express Ottawa West Nepean

Holiday Inn Nepean

Holiday Inn Express Hotel Nepean

Holiday Inn Express Nepean

Holiday Inn Express Hotel Suites Ottawa West Nepean

Holiday Inn Express Hotel Suites Ottawa West Nepean

Holiday Inn Express Suites Ottawa West Nepean by IHG

Holiday Inn Express Suites Ottawa West Nepean an IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Hotel

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Ottawa

Holiday Inn Express Hotel Suites Ottawa West Nepean an IHG Hotel

Frequently asked questions

Does Holiday Inn Express & Suites Ottawa West - Nepean by IHG offer free cancellation for a full refund?

Yes, Holiday Inn Express & Suites Ottawa West - Nepean by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's an indoor pool.

Are pets allowed at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, pets are welcome. There's a charge of CAD 25.00 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Yes, there's free self parking.

What are the check-in and check-out times at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

Check-in start time: 4:00 PM; Check-in end time: 2:30 AM. Check-out time is noon. Express check-in and check-out and contactless check-out are available.

Is there an onsite casino at Holiday Inn Express & Suites Ottawa West - Nepean by IHG?

No, this hotel doesn't have a casino, but Casino du Lac Leamy (20-min drive) and Rideau Carleton Raceway (23-min drive) are both nearby.

What is there to do at Holiday Inn Express & Suites Ottawa West - Nepean by IHG and nearby?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG has an indoor pool and a fitness center.

What's the area around Holiday Inn Express & Suites Ottawa West - Nepean by IHG like?

Holiday Inn Express & Suites Ottawa West - Nepean by IHG puts you in Nepean, in the heart of Ottawa. Popular attractions include Canadian Tire Centre, which is 9 minutes away by car. Travelers love the hotel's prime location.

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Reviews

Holiday Inn Express & Suites Ottawa West - Nepean by IHG Reviews

8,8

Excellent

9,0

Cleanliness

8,4

Amenities

9,2

Staff & service

8,8

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently good with a variety of options and friendly staff. (107 reviews)
  • The gym was well-equipped and clean, offering a great space for guests to stay active. (4 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Room
Service staff
Breakfast
Location
Bed
Children
Family friendly
Parking
Amenities
Spacious room

Reviews

Verified

10/10 Exceptional

The room ead clean, and the staff is do kind edoecislly KAMAL she was an Angel, so kind, smiling, and helping. Good breakfast toi
Elvira Sandra, 2-night trip
Verified

6/10 Good

Hotel is under renovation but everything was still clean and available
Caroline, 2-night trip
Verified

10/10 Exceptional

Was an affordable hotel in a great location.
Janice, 1-night trip
Verified

8/10 Very good

Room was good size! Would be nice to have maybe not carpet for the flooring with a pet just in case of accident and children making messes
Adam, 2-night trip
Verified

10/10 Exceptional

Beds were comfy, everything was clean
Meghan, 2-night trip
Verified

8/10 Very good

The staff was very accommodating.
Roland, 1-night trip
Verified

8/10 Very good

Clean rooms and friendly helpful staff
Peter, 1-night trip
Verified

10/10 Exceptional

Clean basic hotel
Sheri, 1-night trip
Verified

6/10 Good

Great visit. Clean and comfortable rooms
Stephanie, 2-night trip
Verified

10/10 Exceptional

Very friendly and helpful
SHAWNAH, 1-night trip
Verified

10/10 Exceptional

The room was clean and the bed was so comfortable.
Stephanie, 1-night trip
Verified

8/10 Very good

Great room, clean. Wonderful breakfast as usual.
Michael, 3-night trip
Verified

10/10 Exceptional

Great staff, super clean and comfortable room. Renovations going on so no pool, but it was ok. Very good breakfast. Staff brought a microwave to my room when I asked to use the one downstairs. Super nice!
Gabrielle, 4-night trip
Verified

10/10 Exceptional

Room was perfect size and had everything we needed. Staff was very professional yet warm. Breakfast was the best we've seen in many years and started our day off very well. We'll be back for sure!
karin, 1-night trip
Verified

10/10 Exceptional

Our stay was very enjoyable, bed was super comfortable. Even with the ongoing renovations, and not being able to use the pool. Your staff was very pleasant and accommodating with giving us a bigger suite as an upgrade. Thanks
Jodi, 2-night trip
Verified

10/10 Exceptional

Nice stay, beds were very comfortable, hot showers, clean rooms. All good
Terry, 1-night trip
Verified

10/10 Exceptional

The room was an upgrade from a standard room to a suite for the same price. The staff were very courteous and helpful. The breakfast had a very large selection of different foods available.
Lorne, 1-night trip
Verified

10/10 Exceptional

Very excellent staff and clean rooms
Kinberley, 1-night trip
Verified

8/10 Very good

Great breakfast!
Sara, 1-night trip
Verified

10/10 Exceptional

Even if it was sold out with a few hockey team young kids, at 11pm everyone got in their room and it was quiet. It was clean and at the breakfast things went really well.
Sylvain, 1-night trip
Verified

10/10 Exceptional

Fast check in and helpful staff
steve, 2-night trip
Verified

10/10 Exceptional

Staff were very friendly, the room was clean. Breakfast staff were working very hard to keep everything up to date.
Wendy, 1-night trip
Verified

10/10 Exceptional

Clean room and amazing staff like gaurav
Kevin, 1-night trip
Verified

8/10 Very good

The room was spacious, lovely and clean. The breakfast was very good.
EILEEN, 1-night trip
Verified

10/10 Exceptional

The breakfast was amazing. The room was spacious, the bed was comfortable, and the jacuzzi was romantic.
Melanie, 1-night trip