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Urban Lounge Sleepery, SureStay Collection by BW

3.5 star property
Hotel with outdoor pool, near Polynesian Spa

Choose dates to view prices

Photo gallery for Urban Lounge Sleepery, SureStay Collection by BW

Terrace/patio
Laptop workspace, free cots/infant beds, free WiFi, bed sheets
Shared kitchen facilities
Laptop workspace, free cots/infant beds, free WiFi, bed sheets
Laptop workspace, free cots/infant beds, free WiFi, bed sheets
Urban Lounge Sleepery, a haven in the business district, offers an outdoor pool and free in-room WiFi. Guests appreciate the helpful staff and can enjoy breakfast or express check-out.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Non-smoking
  • Free WiFi

Main amenities (5)

  • Daily housekeeping
  • Outdoor pool
  • Breakfast available
  • Self parking
  • Limited hour front desk

Feel at home (6)

  • Free cribs/infant beds
  • Private pool
  • Daily housekeeping
  • LED TV
  • Self parking (surcharge)
  • Outdoor swimming pools
The current price is R1 544
R1 775 total
includes taxes & fees
03 Nov - 04 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Queen + 1 Single with Kitchenette & Ensuite bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Queen + 1 Single with Kitchenette & Ensuite bathroom

Highlights

Private pool
Heating
Free cots/infant beds
Kitchenette
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Queen Bed with Shared bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Queen Bed with Shared bathroom

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Daily housekeeping
Laptop workspace
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Studio + 1 Single & Ensuite bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Queen Studio + 1 Single & Ensuite bathroom

8,8 out of 10
Excellent
(3 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Twin Studio (2 Queen Beds) & Ensuite bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Twin Studio (2 Queen Beds) & Ensuite bathroom

10,0 out of 10
Exceptional
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Daily housekeeping
  • Sleeps 4
  • 2 Queen Beds

View all photos for FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

FAMILY SUITE WITH KITCHENETTE & ENSUITE BATHROOM

9,0 out of 10
Wonderful
(2 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
Kitchenette
LED TV
Portable fan
Hairdryer
Private bathroom
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Twin Bunk Bed

View all photos for Queen Studio & Ensuite bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Queen Studio & Ensuite bathroom

8,0 out of 10
Very good
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Private bathroom
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen + Sofabed + Bunk with Shared bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Queen + Sofabed + Bunk with Shared bathroom

8,0 out of 10
Very good
(1 review)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Sofa bed - queen
Portable fan
Hairdryer
Daily housekeeping
  • Sleeps 6
  • 1 Queen Bed, 1 Double Sofa Bed and 1 Twin Bunk Bed

View all photos for Single room with Shared bathroom

Laptop workspace, free cots/infant beds, free WiFi, bed sheets

Single room with Shared bathroom

9,0 out of 10
Wonderful
(2 reviews)

Highlights

Private pool
Heating
Free cots/infant beds
LED TV
Portable fan
Hairdryer
Daily housekeeping
Laptop workspace
  • Sleeps 1
  • 1 Twin Bed

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Desk, free WiFi, bed sheets

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  • Free parking
  • Free WiFi
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7.6 out of 10, Good, 279 reviews
The price is R1 145
R1 317 total
includes taxes & fees
02 Nov - 03 Nov
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About the area

Map
1286 Arawa St, Rotorua, Bay of Plenty, 3010

What's nearby

  • Eat Street - 5 min walk - 0.4 km
  • Tamaki Maori Village - 10 min walk - 0.8 km
  • Rotorua Central Mall - 10 min walk - 0.9 km
  • Polynesian Spa - 14 min walk - 1.2 km
  • Skyline Rotorua - 5 min drive - 4.7 km

Getting around

  • Rotorua (ROT-Rotorua Regional) - 14 min drive

Restaurants

  • ‪Poco Tapas And Wine - ‬4 min walk
  • ‪Thai Central Restaurant Rotorua - ‬6 min walk
  • ‪Capizzi Pizzeria - ‬6 min walk
  • ‪Pig & Whistle - ‬5 min walk
  • ‪Brew | Craft Beer Pub - ‬6 min walk

About this property

Urban Lounge Sleepery, SureStay Collection by BW

At Urban Lounge Sleepery, SureStay Collection by BW, you'll be within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Guests can enjoy the outdoor pool, and to-go breakfast is available daily. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 32 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 10:00 PM
    • Express check-out available
    • Early check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • The property charges 2.5 per cent for credit card payments
    • The front desk is open daily from 9:00 AM - 6:00 PM
    • Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and smart lock details; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Prior to arrival, you must complete online registration via a secure link
    • You will be asked to provide the property with a copy of your passport after booking
    • If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
    • Guests are required to download the property's U Hotel Group mobile app before check-in
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free Wi-Fi in rooms (speed: 500+ Mbps (good for 6+ people or 10+ devices))
LOCAL_PARKING

Parking

    • Secured uncovered on-site self-parking (NZD 10 per night)
    • On-site parking includes off-street options
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • To-go breakfast (surcharge) each morning 9:00 AM–11:00 AM

What to do

  • Hot springs nearby

Services

  • Front desk (limited hours)

Facilities

  • An outdoor pool

Accessibility

  • Upper floors accessible by stairs only

Room amenities

Be entertained

  • 43-inch LED TV

Home comfort

  • Heating
  • Portable fan

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • Private pool

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi (speed of 500+ Mbps (good for 6+ people or 10+ devices))

More

  • Daily housekeeping

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • To-go breakfast is offered for an extra charge of approximately NZD 15.00 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Credit card charges are subject to an extra charge of 2.5 percent

Parking

  • Uncovered self parking costs NZD 10 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 9:00 AM to 7:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Also known as

U Hostel Rotorua
Urban Lounge Sleepery Hotel
Urban Lounge Sleepery Rotorua
Urban Lounge Sleepery Hotel Rotorua

Frequently asked questions

Is there a pool at Urban Lounge Sleepery, SureStay Collection by BW?

Yes, there's an outdoor pool. Guests have pool access from 9:00 AM to 7:00 PM.

Are pets allowed at Urban Lounge Sleepery, SureStay Collection by BW?

Sorry, pets aren't allowed.

Is parking offered on site at Urban Lounge Sleepery, SureStay Collection by BW?

Yes. Self parking costs NZD 10 per night.

What are the check-in and check-out times at Urban Lounge Sleepery, SureStay Collection by BW?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10:00 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.

What is there to do at Urban Lounge Sleepery, SureStay Collection by BW and nearby?

Urban Lounge Sleepery, SureStay Collection by BW has private pools.

Does Urban Lounge Sleepery, SureStay Collection by BW have any outdoor private spaces?

Yes, every room features a private pool.

What's the area around Urban Lounge Sleepery, SureStay Collection by BW like?

Urban Lounge Sleepery, SureStay Collection by BW is in Inner City, a short 15-minute walk from Polynesian Spa and 6 minutes' walk from Eat Street.

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Urban Lounge Sleepery, SureStay Collection by BW Reviews

Reviews

8,4

Very good

8,8/10

Cleanliness

9,0/10

Staff & service

8,2/10

Amenities

8,2/10

Property conditions & facilities

8,2/10

Eco-friendliness

Popular mentions

Service staff
Room
Bed
Bathroom
Location

What guests liked

  • The pool was clean, warm, and excellent, providing a great finish to a wonderful stay. (5 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Great for a quick stay. Wish I stayed longer
Garrett, 1-night trip

10/10 Exceptional

This property was a hit with my family. Fresh, mondern, funky.
Joshua, 1-night trip

10/10 Exceptional

Perfect stay to explore Rotorua and its sourroundings. Comfortable beds, very clean room, enough space for two people.
Alexander, 1-night trip

8/10 Very good

Friendly and helpful. Pleasant stay
Gabrielle, 3-night trip

8/10 Very good

Very easy check in. Good location and walking distance to restaurants and cafes! Swimming pool was clean and warm. Only downside was other people staying here were quite loud but that is out of the accommodations control. Overall I really enjoyed staying here!
Kate, 2-night trip

8/10 Very good

handy location
SAJILL, 1-night trip

10/10 Exceptional

Pleasantly surprised with our room. Clean and great location.
Andrea, 2-night trip

10/10 Exceptional

Excillent service friendly stuff, booked a room for 3 with child and staff upgrade us to two beds with own bath room and shower, swimming pool were nice and hot good. Awesome location it has a restaurant and bar next to the motel and walking distance to town. Thank you will deffinetly come back again with family and friends
Ma. Hervejean Capayas, 2-night trip

8/10 Very good

Was in town
Ken, 1-night trip

8/10 Very good

It was great 👍
Brent, 2-night trip

10/10 Exceptional

Very reasonable price
Retihia, 2-night trip

10/10 Exceptional

I cannot fault anything with regard to my stay. The moment I walked into reception Zaria was warm friendly and welcoming. My room was clean. The bed was super comfortable The shower ran a perfect temperature. Prasaad couldn't do enough when I needed assistance. To top it off the Thermal pool was the absolute finish to a wonderful stay. I will be back Ty 😊
Sharon, 2-night trip

8/10 Very good

Clean and tidy
Rita, 2-night trip

10/10 Exceptional

A hidden gem of a boutique hotel right in the center of Rotorua. Staff is very helpful and kind, facilities are AMAZING and everything is super clean. Rooms are also very spacious, well decorated and with a nice balcony. I wish I hadn't stayed at other places (avoid Ibis Rotorua at all costs!) and instead book all of the nights here. Highly recommended even for long stays!
Marco, 1-night trip

8/10 Very good

It was great, place very clean and everything basically brand new. Economical for what you get and above all expectations :-) The only negatives would be the pool was out of order and the stairs up to the third floor could be a lot of cardio for families carrying heaps of luggage.
Herman, 1-night trip

8/10 Very good

This was a friendly, no frills stay in town. Staff were very kind, room was small but clean and well maintained. Bathrooms were very small. Expect to pay extra for electric charging of vehicles ($20/night). Room key cards were a pain since it used a phone app/Bluetooth to work.
Katie, 1-night trip

6/10 Good

Property style is great - everything is new and clean, parking is free and the staff are friendly. However, there is ongoing construction work which was not made clear up front - unfair when paying full price - resulting in early morning noise disruption and the pool is under construction if you are also looking for that.
Rebecca, 2-night trip

6/10 Good

It was okay, I was visiting family and book a last minute stay in Rotorua. The rooms were mid and the access is confusing. You gotta download an app to get your key which is annoying cause you’ll just delete when done. It’s like a college dorm hallway set up which a common kitchen. Won’t stay again but I see what they’re going for it works but if you want a hotel hotel this ain’t it.
Tui, 1-night trip

8/10 Very good

Like swimming pool
Rita, 1-night trip

8/10 Very good

Nice staff, but the guest don't know to speek quiet
Martin, 3-night trip

6/10 Good

Facilities were ok, bed was comfortable but just the noise traveled, 9:30pm there were a bunch of people in the pool, running up & down the hall, no sense of respect for the noise. Could hear the people in the above room stomping on the floor. Just annoying when you have a sports tournament and needed rest but the noise was constant.
Sarah, 2-night trip

10/10 Exceptional

It was good value for money. The spa-warm swimming pool was excellent.
Janice, 1-night trip

10/10 Exceptional

The room was nice and tidy.
shane, 1-night trip

10/10 Exceptional

Everything was really good for the price and location, staff and utilities were great. Just unfortunate on the first night had neighbours that were very loud up until 12am, the rooms not really soundproof but other than that everything was great.
Yvan Romi, 2-night trip

8/10 Very good

The overall structure is very good. Clean and tidy room. The common kitchen could be more clean and well maintained.
Rodrigo, 1-night trip