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Hotel Des Balances

4.0 star property
Luxury hotel with restaurant, near Chapel Bridge

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Des Balances

Exterior
View from property
View from property
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior

Reviews

9,6 out of 10

Exceptional

Guests liked:

Friendly staff, property condition

Popular amenities

  • Bar
    Bar
  • Airport transfer
    Airport transfer
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Non-smoking
    Non-smoking
  • Parking available
    Parking available
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Valet parking
  • Self parking
  • Room service
  • 24-hour business center
  • Business center
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The price is R3 948
R4 299 total
includes taxes & fees
25 Nov - 26 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Romantic Suite, 1 King Bed, Balcony, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Romantic Suite, 1 King Bed, Balcony, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 40 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Double Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Superior Double Room, River View

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
  • 30 sq m
  • River view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Queen Room For Single Use, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Queen Room For Single Use, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Triple Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, City View (Queenroom)

Hypo-allergenic bedding, minibar, in-room safe, desk

Double Room, City View (Queenroom)

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, City View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 25.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double or Twin Room, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Double or Twin Room, River View

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
Hair dryer
Shower/tub combination
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite, River View

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite, River View

Highlights

Balcony
Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Separate bedroom
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Hot Tub, River View (with Balcony)

Hypo-allergenic bedding, minibar, in-room safe, desk

Suite, Hot Tub, River View (with Balcony)

Highlights

Balcony
Soundproofed
Private indoor spa tub
Air conditioning
Heating
TV
Hypo-allergenic bedding
Private bathroom
  • 50 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite with Sofa Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Junior Suite with Sofa Bed

Highlights

Soundproofed
Air conditioning
Heating
TV
Hypo-allergenic bedding
Sofa bed
Separate bedroom
Private bathroom
  • 31 sq m
  • River view
  • Sleeps 4
  • 1 King Bed

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Grand Hotel National
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Airport transfer
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9.4 out of 10, Exceptional, (767)
The price is R5 527
R5 938 total
includes taxes & fees
02 Dec - 03 Dec
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About the area

Map
Weinmarkt, Lucerne, LU, 6004

What's nearby

  • Lucerne Town Hall - 1 min walk
  • Chapel Bridge - 3 min walk
  • KKL Lucerne - 8 min walk
  • Lion Monument - 12 min walk
  • Chateau Guetsch - 18 min walk

Getting around

  • Zurich Airport (ZRH) - 61 min drive
  • Lucerne (QLJ-Lucerne Train Station) - 8 min walk
  • Lucerne Station - 8 min walk
  • Luzern Sgv Station - 15 min walk
  • Airport shuttle (surcharge)

Restaurants

  • ‪Restaurant Rathaus Brauerei AG - ‬3 min walk
  • ‪Hirschenplatz - ‬1 min walk
  • ‪Wirtshaus Taube - ‬3 min walk
  • ‪Restaurant Zunfthaus zu Pfistern - ‬2 min walk
  • ‪Restaurant Mill'Feuille - ‬2 min walk

About this property

Hotel Des Balances

Hotel Des Balances offers a fantastic location, putting you just a 5-minute walk from Chapel Bridge. The bar is a great place to grab a drink, and guests looking for a bite to eat can check out Restaurant Balances, which serves French cuisine and is open for breakfast, lunch, and dinner. The helpful staff and overall property condition get great marks from fellow travelers.

Languages

English, French, German, Italian, Spanish

At a glance

Hotel size

  • 56 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • One child (6 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*
  • Restrictions apply*
  • Food and water bowls available

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite self parking (CHF 33 per night)
  • Onsite valet parking (CHF 33 per day; includes in/out privileges)

Transfers

  • Airport shuttle*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–11:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (1970 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Satellite TV channels

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board (on request)

Sleep well

  • Hypo-allergenic bedding
  • Soundproofed rooms
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

More

  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Balances - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.
Balances Lounge - This bar serves light fare only. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 2.10 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 2.80 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 35 per person
  • Airport shuttle service is offered for an extra charge

Children & extra beds

  • Rollaway beds are available for CHF 70.0 per night

Pets

  • Pets are allowed for an extra charge of CHF 25 per pet, per day

Parking

  • Self parking costs CHF 33 per night
  • Valet parking costs CHF 33 per day with in/out privileges

Policies

Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Des Balances
Des Balances Lucerne
Hotel Des Balances
Hotel Des Balances Lucerne
Des Balances Hotel
Hotel Balances Lucerne
Hotel Balances
Balances Lucerne
Des Balances Hotel
Des Balances Lucerne
Hotel Des Balances Hotel
Hotel Des Balances Lucerne
Hotel Des Balances Hotel Lucerne

Frequently asked questions

Does Hotel Des Balances offer free cancellation for a full refund?
Yes, Hotel Des Balances does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Hotel Des Balances?
Yes, pets are welcome. There's a charge of CHF 25 per pet, per day. Food and water bowls are available.
Is parking offered on site at Hotel Des Balances?
Yes. Self parking costs CHF 33 per night. Valet parking costs CHF 33 per day.
Is airport shuttle service offered by Hotel Des Balances?
Yes, an airport shuttle is available.
What are the check-in and check-out times at Hotel Des Balances?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at Hotel Des Balances?
No, this hotel doesn't have a casino, but Grand Casino Lucerne (13-min walk) is nearby.
What is there to do at Hotel Des Balances and nearby?
Have fun during the warmer months with activities nearby such as hiking.
Are there restaurants at or near Hotel Des Balances?
Yes, Restaurant Balances offers alfresco dining and French cuisine.
What's the area around Hotel Des Balances like?
Hotel Des Balances is located on the waterfront in Old Town Lucerne, a short 8-minute walk from Lucerne (QLJ-Lucerne Train Station) and 3 minutes' walk from Chapel Bridge. Travelers give top marks for the hotel's prime location.

Hotel Des Balances Reviews

Reviews

9,6

Exceptional

9,6/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

9,4/10

Property conditions & facilities

9,2/10

Eco-friendliness

Reviews

10/10 Exceptional

We would definitely stay here on our next visit
This was an exceptionally nice hotel in the perfect location. Just a short walk from the train station and close to everything. My husband and I enjoyed a romantic 2 days in this gorgeous little city. We took the train to Mt. Pilatus and really enjoyed the cheese fondue locally. The room was spacious and elegant. The bedding was very comfortable.
Jodi, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Athena, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

The room was spacious and it had wonderful views of the tower bridge and the Jesuit baroque church. My husband also enjoyed sitting out in the balcony.
Marta, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

This was an amazing hotel experience in Lucerne could not recommend more! The staff was amazing and well you can not beat the view.
Tosha, 2-night family trip
Verified Hotels.com guest review

6/10 Good

There is a construction site in front of the hotel. Had I known I would not have booked here. First morning I thought I had woken up on the tarmac of a busy airport. They moved me to a quieter room next day, but I would make sure you are not anywhere near this construction. As to the rooms they are not that great, so/so given this hotels cost and class I would have thought it would have been much nicer. Hotel restaurant gets high ratings, service was good, but the best food is found outside of Lucerne outside of the tourist area....This hotel is close to the Train / Bus/ Boat station so you can do excursions on Lake Luzern and go to the mountains which are fantastic/amazing. Daytime front office staff was nice.
Sabine, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

Incredible views
andy, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Michael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Get a river view, grab a drink and sit on your balcony. Very comfortable with a great staff.
Michael, 2-night trip
Verified Expedia guest review

8/10 Very good

Good location.
Enjoyed the Hotel and especially the location. Walk to the train station and a short walk to the old town and the attractions. Expensive for what you get.
Douglas, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

James, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Fantastic place with the worst WiFi at a nice hotel I’ve ever experienced.
Bobby, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Stayed 2 nights and enjoyed the views, comfortable bed and attentive staff. We appreciated the water and ice machine on each floor and air conditioning. The umbrella came in handy a few times too. We would definitely stay here again.
Robert, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

Dipali, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent location, beautiful building, good food
Justine, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel - in the center of Old Town. Clean, spacious room with a River view & balcony. Staff was helpful with my questions when planning excursions and coordinating dinner reservations at Balances. Highly recommend!
Heather, 3-night family trip
Verified Expedia guest review

2/10 Poor

Avoid if you value sleep! 2 star at best!
Avoid at all cost! No a/c, no screens on windows, but if you open a window to avoid a cramped, hot room, you have no privacy from the street. Close blinds and shades for privacy, the room gets overheated. Glass bathroom wall offers limited privacy and lights up the room if one goes to the bathroom in the middle of the night. Old and grungy carpeting and concrete bathrooms with no tiles Service is awful in the breakfast room and front desk, nasty staff - no manager on duty on weekends if you have a problem, so you deal with clueless kids on duty. Avoid, avoid, avoid!
Lilly, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Floro, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Great property, location and staff.
Michael, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Layla, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommended
Great stay in Lucerne. Beautiful hotel and wonderful service. We booked a day trip from the front desk to Mt Pilatus which was very memorable. The room and the view from the balcony was incredible. Breakfast was flawless each morning with dedicated service to make the stay special.
Roger, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Virupaksha, 2-night trip
Verified Expedia guest review

10/10 Exceptional

robert, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Wonderful Hotel
Ryan, 2-night trip
Verified Expedia guest review

8/10 Very good

Hotel is very centrally located, making everything you want to see very walkable. The restaurant/bar/lounge was lovely too and the welcome glass of prosecco was a nice touch.
Kimberly, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Kathryn, 2-night trip
Verified Expedia guest review