Chicago, IL (PWK-Chicago Executive) - 56 min drive
Rockford, IL (RFD-Greater Rockford) - 65 min drive
Aurora Transportation Center - 10 min drive
Geneva Station - 15 min drive
Naperville Route 59 Station - 16 min drive
Restaurants
McDonald's - 3 min drive
Mother's Pancake House - 4 min drive
Panera Bread - 16 min walk
Primos Tacos - 8 min drive
Chipotle Mexican Grill - 12 min walk
About this property
Candlewood Suites Aurora-Naperville, an IHG Hotel
When visiting Aurora, Candlewood Suites Aurora-Naperville, an IHG Hotel is a great choice to consider. Guests can visit the 24-hour fitness center for a workout, and freebies like WiFi, self parking, and wired internet are added perks. Fellow travelers say great things about the helpful staff.
Languages
English, Spanish
At a glance
Hotel size
83 rooms
Arranged over 3 floors
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Late check-out subject to availability
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets allowed (1 total, up to 30 lbs per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
Off-leash area available
Internet
Free WiFi and wired internet access in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Onsite RV/bus/truck parking (fees apply)
Wheelchair-accessible parking on site
Property amenities
Food and drink
Barbecue grills
Shared microwave
Snack bar/deli
Traveling with children
Grocery/convenience store
What to do
Shopping
Working away
24-hour business center
Meeting room
Services
24-hour front desk
Dry cleaning/laundry services
Free newspapers in lobby
Multilingual staff
Facilities
1 building/tower
Built in 2009
Safe-deposit box at front desk
Picnic area
Television in common areas
24-hour fitness center
Banquet hall
Accessibility
Braille/raised signage
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible path to elevator
Room amenities
Be entertained
DVD player
32-inch TV
Cable TV channels
Home comfort
Climate-controlled air conditioning and heating
Coffee/tea maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Rollaway/extra bed (surcharge)
Bed sheets provided
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi and wired internet
Free local calls
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
Dishwasher
More
Weekly housekeeping
Connecting/adjoining rooms available
Fees & policies
Refundable deposits
Breakage deposit: USD 75 per stay
Optional extras
Early check-in can be arranged for an extra charge of USD 25.00 (subject to availability)
Late check-out can be arranged for an extra charge of USD 25.00 (subject to availability)
Children & extra beds
Rollaway beds are available for USD 10.0 per day
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 25 per accommodation (may vary based on length of stay)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system, a first aid kit and window guards on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Also known as
Candlewood Suites Aurora-Naperville
Candlewood Suites Hotel Aurora-Naperville
Candlewood Suites Aurora - Naperville Hotel Aurora
Candlewood Suites Aurora-Naperville Hotel
Candlewood Suites Aurora Naperville
Candlewood Suites Aurora Nape
Frequently asked questions
Does Candlewood Suites Aurora-Naperville, an IHG Hotel offer free cancellation for a full refund?
Yes, Candlewood Suites Aurora-Naperville, an IHG Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Aurora-Naperville, an IHG Hotel?
Yes, pets are welcome, with a limit of 1 total and maximum weight of 30 lbs per pet. There's a charge of USD 25 per accommodation, per night. Service animals are exempt from fees. Dog exercise areas are available.
Is parking offered on site at Candlewood Suites Aurora-Naperville, an IHG Hotel?
Yes, there's free self parking. RV/bus/truck parking is available.
What are the check-in and check-out times at Candlewood Suites Aurora-Naperville, an IHG Hotel?
Check-in start time: 4 PM; Check-in end time: anytime. There's a charge of USD 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of USD 25.00 (subject to availability). Contactless check-in and check-out are available.
Is there an onsite casino at Candlewood Suites Aurora-Naperville, an IHG Hotel?
No, this hotel doesn't have a casino, but Hollywood Casino (10-min drive) and Hollywood Casino Aurora (10-min drive) are both nearby.
What is there to do at Candlewood Suites Aurora-Naperville, an IHG Hotel and nearby?
Candlewood Suites Aurora-Naperville, an IHG Hotel has a 24-hour fitness center and a picnic area.
Does Candlewood Suites Aurora-Naperville, an IHG Hotel have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.
Candlewood Suites Aurora-Naperville, an IHG Hotel Reviews
Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,0/10
Staff & service
7,2/10
Amenities
7,8/10
Property conditions & facilities
6,8/10
Eco-friendliness
Reviews
10/10 Exceptional
13 December 2024
Jorge
Jorge, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
01 December 2024
Maria Del Carmen
Maria Del Carmen, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
02 November 2024
Great stay
Venice
Venice, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
13 October 2024
Guadalupe
Guadalupe, 1-night trip
Verified Hotels.com guest review
4/10 Fair
13 October 2024
Need to do better with cleaning up the hotel.
Being that all other hotels was booked that was close to my job which was 15min away and I’m being a IHG member. Candlewood suite had available rooms . So I was able to get a room booked for the days that I was there. So on my last day there I was a roach in the bathroom ceiling.
Angela
Angela, 2-night business trip
Verified Hotels.com guest review
8/10 Very good
03 October 2024
Mark
Mark, 3-night business trip
Verified Hotels.com guest review
2/10 Poor
27 September 2024
There were hairs in our bed so we didn't stay there! Housekeeping never changed the sheets, they just made the bed. GROSS! There were many long black hairs in the bed.
Donald
Donald, 2-night business trip
Verified Hotels.com guest review
2/10 Poor
26 September 2024
They tried to keep my entire $75 incidental fee and I had to report to my bank. Other than that, everything else was bad as well.
Jireh
Jireh, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
19 September 2024
.
Shawna
Shawna, 1-night trip
Verified Expedia guest review
8/10 Very good
04 September 2024
Good Hotel
In a good location for where we were visiting. It was a bit rundown in the hallways. My main complaint is being given one towel and wash clothe per person on a multi night stay. The water pressure was great in the shower and our room was very clean.
Jenny
Jenny, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
04 September 2024
Asif
Asif, 3-night trip
Verified Expedia guest review
4/10 Fair
31 August 2024
jeffrey
jeffrey, 2-night trip
Verified Orbitz guest review
8/10 Very good
28 August 2024
Saw a cockroach in the room, but that could happen at any hotel. The staff was great.
Barbara
Barbara, 3-night trip
Verified Expedia guest review
10/10 Exceptional
28 August 2024
Andre
Andre, 1-night trip
Verified Hotels.com guest review
6/10 Good
13 August 2024
FIX THE SHOWERS ! The water pressure in the bathroom is horrible. Its a trickle at best !
Sreekrishna
Sreekrishna, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
11 August 2024
Very nice staff
Andrew
Andrew, 1-night trip
Verified Expedia guest review
10/10 Exceptional
07 August 2024
Great place to stay
Andolf
Andolf, 2-night trip
Verified Expedia guest review
10/10 Exceptional
04 August 2024
john
john, 1-night trip
Verified Hotels.com guest review
2/10 Poor
04 August 2024
I tried to cancel my hotel room while I was in LABOR. Literally LABOR. I was 38 weeks and they wouldn’t allow it.
Aliyah
Aliyah, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
29 July 2024
Clean neat and nice
Deneiva
Deneiva, 1-night trip
Verified Expedia guest review
6/10 Good
25 July 2024
Hotel was clean and staff was nice. However the areas felt a little sketch and unsafe.
Luigi
Luigi, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
25 July 2024
Nice quiet place! Liked the gym.
Richie
Richie, 3-night family trip
Verified Expedia guest review
10/10 Exceptional
23 July 2024
Guadalupe
Guadalupe, 1-night trip
Verified Hotels.com guest review
6/10 Good
23 July 2024
JORGE
JORGE, 4-night trip
Verified Expedia guest review
4/10 Fair
21 July 2024
I stayed at the property for my birthday. I woke up the next morning to make some coffee and it was an old coffee bag still left in the coffee maker that had molded so bad, it was disgusting. I spoke with the guy at the front desk about it and he told me they would take $20 off my stay when I check out. I checked out on Sunday July 14th. I called that Wednesday because I see that I was never credited the $20. The guy told me he would get back to me. I haven’t heard from him since. I tried to dispute it thru my bank, but wasn’t able to. I’m very disappointed with them and would never stay there again. Even after the coffee incident, I went to chill on the patio and it was filled with spider webs and was infested with bugs. Don’t recommend