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Serena Beach Resort and Spa

4.0 star property
Beachfront hotel with spa, near Bamburi Beach

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Photo gallery for Serena Beach Resort and Spa

Outdoor pool, pool loungers
Sports facility
Terrace/patio
Surfing/boogie boarding
Premium bedding, down duvets, free minibar items, in-room safe
Located by the sea, Serena Beach Resort and Spa is a haven of relaxation. Enjoy scuba diving, surfing/body boarding, or unwind with yoga classes at the health club. Treat yourself to a massage or Ayurvedic treatments at Serena Maisha Spa and indulge in meals from 3 on-site restaurants.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Free breakfast
  • Gym
  • Spa

Main amenities (12)

  • Daily housekeeping
  • On a private beach
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • 4 outdoor tennis courts
  • Health club
  • Sauna
  • Steam room
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels

Feel at home (6)

  • Children stay free
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
  • Terrace
The current price is R3 815
R4 502 total
includes taxes & fees
22 Mar - 23 Mar

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Deluxe Twin Room, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Twin Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 29 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, 1 Bedroom

Premium bedding, down duvets, free minibar items, in-room safe

Superior Double or Twin Room, 1 Bedroom

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 35.7 sq m
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Deluxe Double Room, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Deluxe Double Room, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 29 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Sea View

Premium bedding, down duvets, free minibar items, in-room safe

Superior Double or Twin Room, Sea View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 35.7 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Executive Studio Suite, Terrace, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Executive Studio Suite, Terrace, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free rollaway/extra beds
Mini-fridge
Minibar (some free items)
  • 48 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Non Smoking, Garden View

Premium bedding, down duvets, free minibar items, in-room safe

Family Room, Non Smoking, Garden View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Mini-fridge
Minibar (some free items)
LCD TV
  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Map
Shanzu Beach, Mombasa, Mombasa County, 90352

What's nearby

  • Bamburi Beach - 4 min drive - 1.8 km
  • Mtwapa Mall - 6 min drive - 5.1 km
  • Haller Park - 6 min drive - 5.3 km
  • Nguuni Nature Sanctuary - 7 min drive - 6.1 km
  • Nyali Beach - 24 min drive - 9.8 km

Getting around

  • Vipingo (VPG) - 38 min drive
  • Mombasa (MBA-Moi Intl.) - 49 min drive
  • Ukunda (UKA) - 98 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Kendas Arcade Hotel - ‬5 min drive
  • ‪Severin Sea Lodge - ‬5 min drive
  • ‪Pirates Beach Resort - ‬6 min drive
  • ‪Char Choma - ‬5 min drive
  • ‪Il Covo - Bamburi - ‬4 min drive

About this property

Serena Beach Resort and Spa

Placing you just a 5-minute drive from Bamburi Beach, Serena Beach Resort and Spa offers a private beach where you can enjoy beach umbrellas, volleyball, and sun loungers. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in hot stone massages, body wraps, and Ayurvedic treatments. Dining choices include 3 restaurants and the bar is a great place to grab a cold drink. Other highlights include a poolside bar, a health club, and a fitness center. Fellow travelers say good things about the helpful staff and overall property condition.

Languages

English, French, German, Italian, Swahili
VISIBILITY

At a glance

Hotel size

    • 164 rooms
    • Arranged over 2 floors

Arriving/Leaving

    • Check-in start time: 2:00 PM; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Children (5 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
    • No cots (infant beds)

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast each morning 7:00 AM–10:00 AM
  • 3 restaurants
  • Bar/lounge
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • On a private beach
  • Tennis
  • Fitness classes
  • Yoga classes
  • Beach volleyball
  • Racquetball/squash
  • Kayaking
  • Sailing
  • Boat tours
  • Motor boating
  • Rafting
  • Scuba diving
  • Snorkeling
  • Surfing/body boarding
  • Windsurfing
  • Pool table
  • Fishing
  • Ecotours nearby

Working away

  • Business center
  • 5 meeting rooms
  • Conference center (20000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool loungers

Facilities

  • 5 buildings/towers
  • Built in 1976
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Piano
  • Mosquito nets
  • Health club
  • An outdoor pool
  • Arcade/game room
  • Full-service spa
  • Hot tub
  • 4 outdoor tennis courts
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall
  • Traditional architecture

Accessibility

  • Elevator

Room amenities

Be entertained

  • 21-inch LCD TV
  • Premium satellite channels

Home comfort

  • Air conditioning
  • Stocked minibar (select free items)
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Down comforter
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

What to enjoy

  • In-room massage
  • Balcony
  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Phone

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
STAR_OUTLINE

Special features

Spa

Serena Maisha has massage/treatment rooms. Services include hot stone massages, facials, body wraps, and body treatments. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including Ayurvedic.

Dining

Jahazi Seafood Grill - Onsite seafood restaurant.
Makuti Bar - Onsite bar.
Nyota Terrace - Onsite cocktail bar.
MONETIZATION_ON

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of KES 3100 per vehicle (one-way, maximum occupancy 3)

Children & extra beds

  • Rollaway beds are available for KES 115.0 per night

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 7997

Also known as

Serena Beach
Serena Beach Mombasa
Serena Beach Resort
Serena Beach Resort Mombasa
Serena Resort
Hotel Serena Beach
Serena Beach Hotel And Spa
Serena Beach Hotel Shanzu
Serena Beach And Spa Mombasa
Serena Beach Resort and Spa Hotel
Serena Beach Resort and Spa Mombasa
Serena Beach Resort and Spa Hotel Mombasa

Frequently asked questions

Does Serena Beach Resort and Spa offer free cancellation for a full refund?

Yes, Serena Beach Resort and Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serena Beach Resort and Spa?

Yes, there's an outdoor pool.

Are pets allowed at Serena Beach Resort and Spa?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Serena Beach Resort and Spa?

Yes, there's free self parking.

Is airport shuttle service offered by Serena Beach Resort and Spa?

Yes, an airport shuttle is available. The charge is KES 3100 per vehicle one-way.

What are the check-in and check-out times at Serena Beach Resort and Spa?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM. Check-out time is 10 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Serena Beach Resort and Spa and nearby?

Have fun with onsite activities like kayaking, rafting, and sailing and improve your game at the onsite tennis courts. Additional recreation onsite includes fitness classes, racquetball/squash, and volleyball. Indulge in a treatment at the spa and soothe your senses in the hot tub. Serena Beach Resort and Spa also has a private beach, an outdoor pool, and a sauna, as well as a steam room, an arcade, and a garden.

Are there restaurants at or near Serena Beach Resort and Spa?

Yes, there are 3 onsite restaurants.

Does Serena Beach Resort and Spa have any outdoor private spaces?

Yes, every room features a balcony.

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Serena Beach Resort and Spa Reviews

Reviews

9,0

Wonderful

9,2/10

Cleanliness

9,4/10

Staff & service

9,2/10

Amenities

8,8/10

Property conditions & facilities

8,8/10

Eco-friendliness

Reviews

10/10 Exceptional

Beautiful surroundings and attentive staff
Ayana, 4-night trip

10/10 Exceptional

Excellent stay and service as always. Will be back!
Ndegwa, 1-night trip

10/10 Exceptional

Really nice place, Good pool and a beautiful beach. Lots af monkeys in the garden. Wonderfull staff
Ole, 3-night trip

8/10 Very good

Quite good hotel overall, keep it up!
Fathi, 1-night trip

10/10 Exceptional

The staff was friendly and very attentive.
Delia, 4-night trip

8/10 Very good

Nice place!
Salimah, 1-night trip

6/10 Good

This hotel has beautiful gardens. It’s a very relaxing place to be in. The rooms, although charming, are tired, and in need of a makeover. Food offerings are adequate, but unimaginative. Wonderful team of staff, responsive and friendly.
tasheer, 3-night trip

10/10 Exceptional

The Serena was lovely. A serene and beautiful hotel with friendly staff. I will definitely be back.
Kara, 3-night trip

10/10 Exceptional

Old school style, beach restaurant is very good, although next doors hotel had a disco that was anoying
Michael, 2-night trip

10/10 Exceptional

Beautiful hotel for a rest after safari with lovely moorish style architecture. Staff were very attentive, great food, lovely uncrowded pool and beach area. Plenty of things to do inside the grounds including kayaking, paddle board, catamarran sailing, squash, tennis, table tennis, pool and darts. It is also adjacent to a marine conservation area where you can snorkel on the reef with tropical fish. Highly recommended.
Nicholas, 7-night trip

10/10 Exceptional

The grounds are very beautiful and serene. The beach is wonderful and the food is absolutely fantastic. Finally, the staff are helpful, professional and friendly.
Michael, 3-night trip

8/10 Very good

Great location. The property is well kept. Most of the staff are very friendly
Samie, 2-night trip

10/10 Exceptional

We had a wonderful stay at Serena Beach Hotel. The grounds are beautiful and well maintained, there is easy access to the beach, the rooms are big with comfortable beds & big bathrooms, and the staff go above and beyond to meet your expectations. For those on a family vacation there here is a kids club with kids activities (thank you Zawadi & Esther) and evening performances (music, acrobats, etc.). It never felt crowded, it was very serene and relaxing. We would definitely stay there again. Thank you!
Olga, 5-night trip

10/10 Exceptional

I enjoyed the Swahili atmosphere at the hotel, the International standards at the Spa, and the kind attention of all the staff I encountered.
Diane, 2-night trip

10/10 Exceptional

The hotel and grounds are very beautiful as is the beach area. The food was outstanding, a real highlight of our stay and we were hugely impressed by its standard. Finally, the staff couldn't have been nicer or more helpful on top of their overall professionalism
Michael, 2-night trip

10/10 Exceptional

Very nice old style hotel
Very nice beach hotel. Quiet and not many beach boys to bother you. Staff were very friendly and helpful, especially Evelyn on reception. The food was nice and reasonably priced. I would stay again
Martin, 4-night trip

8/10 Very good

I liked the grounds, the architecture of the place Beach is just ok, and pool overcrowded Food was not quite up to my standard in the main restaurant although much better in the separated grill right at the beach
Alberto, 3-night trip

8/10 Very good

It was slightly overpriced for the meal packages based on the offerings.
Songhai, 2-night trip

10/10 Exceptional

Wilson and his staff are excellent. They made things right when Expedia couldn't. I will never forget them and plan to visit again.
Dale, 3-night trip

10/10 Exceptional

We absolutely loved our stay at Serena. From the airport transfer, reception, pool, bars, dining options (especially Jahazi Grill), kids club, room service, and turn down service. Everything was excellent, and the staff went above and beyond for us. It rained on our last day and they extended our check out to 2pm due to flight delays.
Dianah, 2-night trip

8/10 Very good

Excellent food as always. Very good facility. Waiting staff a bit disappointing his time.

10/10 Exceptional

Great grandeur, property super well kept, pristine beaches, lot of amenities, 5 star property with great service. Top class service. Loved it.
Vikas, 1-night trip

10/10 Exceptional

Wonderful result ! I will be back !
Kendra, 2-night trip

10/10 Exceptional

Loved it. Coming back for sure.
Peter, 2-night trip

8/10 Very good

Beach nice but to much harassment from locals for business .locals are aloud to use beach and at high tide walk through hotel to exit.not a place for children as they have nothing to do other then pool
Karl, 4-night trip