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1 room, 2 adults

Sarova Whitesands Beach Resort & Spa

4-star4 stars
Great for families

Good to know

  • Babysitting or childcare (surcharge)
  • Children's club (free)
  • Children's pool
  • Supervised childcare/activities (free)
Malindi Road, Bamburi Highway, Mombasa, 80100, Kenya

4-star hotel with full-service spa, connected to a shopping center, near Bamburi Beach
  • Free buffet breakfast, free WiFi, and free parking
  • Great for families

    Good to know

    • Babysitting or childcare (surcharge)
    • Children's club (free)
    • Children's pool
    • Supervised childcare/activities (free)
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Expected more for the price honestly. Generally poor on a number of fronts. Firstly I to…Feb 7, 2021
  • Staff are super friendly, courteous and efficient, food variety is excellent, plenty of…Dec 23, 2020

Sarova Whitesands Beach Resort & Spa

from ZAR 1,822
  • Garden Facing Queen Room
  • Pool Facing Queen Room
  • Sea Facing Queen Room
  • Studio, 1 King Bed
  • Garden Facing Twin Room
  • Pool Facing Twin Room

What’s around Sarova Whitesands Beach Resort & Spa

Landmarks

  • On the beach
  • Bamburi Beach - 3 min walk
  • Nguuni Nature Sanctuary - 33 min walk
  • Leisure Golf Club - 33 min walk
  • City Mall - 40 min walk
  • Haller Park - 41 min walk
  • Nyali Beach - 3.6 mi / 5.8 km
  • Mtwapa Mall - 3.9 mi / 6.3 km

Getting around

  • Mombasa (MBA-Moi Intl.) - 18 min drive
  • Vipingo (VPG) - 18 min drive
  • Ukunda (UKA) - 50 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 335 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time noon-midnight
  • Check-out time is 10 AM
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Babysitting/childcare*

  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours)*

Parking

  • Free onsite self parking

  • Free onsite valet parking

  • Wheelchair-accessible parking on site

Offsite

  • Area shuttle*

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (free)
  • Supervised childcare/activities (free)
Food and drink
  • Free buffet breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Playground on site
  • Rafting on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site
  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby
Working away
  • Business center
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 3
  • Year Built - 1970
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Raised toilet seat
  • Grab bar - near toilet
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Memory foam mattress
Things to enjoy
  • Individually decorated
  • Individually furnished
  • Balcony
Freshen up
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors

Special features

All inclusive

All-inclusive room rates at Sarova Whitesands Beach Resort & Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Spa

Tulia Spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is equipped with a sauna.

The spa is open daily. Guests under 4 years old are not allowed in the spa.

Dining

Lido Seafood Grill - This seafood restaurant specializes in seafood and serves lunch and dinner. Open select days.

Recreation

On Site

  • Fitness facilities
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Playground on site
  • Rafting on site
  • Scuba diving on site
  • Surfing/boogie boarding on site
  • Water skiing on site
  • Windsurfing on site

Nearby

  • Golfing nearby
  • Sailing nearby
  • Skydiving nearby

Sarova Whitesands Beach Resort & Spa’s small print

Also known as

  • Sarova Whitesands
  • Sarova Whitesands Beach Resort And Spa
  • Whitesands Hotel Mombasa
  • Sarova Whitesands & Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel
  • Sarova Whitesands Beach Resort & Spa Mombasa
  • Sarova Whitesands Beach Resort & Spa Hotel Mombasa
  • Sarova Whitesands Beach
  • Sarova Whitesands Beach Mombasa
  • Sarova Whitesands Beach Resort
  • Sarova Whitesands Beach Resort Mombasa
  • Sarova Whitesands Resort
  • Whitesands Sarova
  • Sarova Whitesands Beach Hotel Bamburi
  • Sarova Whitesands Beach Resort & Spa Kenya/Bamburi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Only registered guests are allowed in the guestrooms.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 4 years old are not allowed in the spa.

This property does not have elevators.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Transfers via required shuttle are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards. Cash is not accepted.

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Late check-in between midnight and 7:00 AM can be arranged for an extra charge (amount varies)

Late check-out can be arranged for an extra charge of USD 180 (subject to availability)

The spa is accessible for USD 40 per person, per day

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 30 per person (one-way)

Airport shuttle service for children between the ages of 4 and 12 costs USD 15

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Sarova Whitesands Beach Resort & Spa

  • Does Sarova Whitesands Beach Resort & Spa offer free cancellation for a full refund?
    Yes, Sarova Whitesands Beach Resort & Spa does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Sarova Whitesands Beach Resort & Spa?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Sarova Whitesands Beach Resort & Spa?
    Yes, there's free self and valet parking.
  • Is there a pool at Sarova Whitesands Beach Resort & Spa?
    Yes, there are 5 outdoor pools and a children's pool.
  • Are pets allowed at Sarova Whitesands Beach Resort & Spa?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Sarova Whitesands Beach Resort & Spa?
    You can check in from noon - midnight. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge of USD 180 (subject to availability). Express check-in and check-out are available.
  • Are there restaurants at or near Sarova Whitesands Beach Resort & Spa?
    Yes, there are 3 onsite restaurants, featuring international cuisine. Nearby restaurants include Yul's (9-min walk), Cheers (10-min walk), and Il Covo Bamburi (13-min walk).
  • Is airport shuttle service offered by Sarova Whitesands Beach Resort & Spa?
    Yes, an airport shuttle is available. The charge is USD 30 per person one-way.
  • What is there to do at Sarova Whitesands Beach Resort & Spa and nearby?
    Have fun with onsite activities like rafting, water skiing, and windsurfing. Additional recreation onsite includes aerobics . Indulge in a treatment at the spa, soothe your senses in the spa tub, or go for a swim in one of the 5 outdoor swimming pools. Sarova Whitesands Beach Resort & Spa also has 2 bars, a waterslide, and a sauna, as well as a steam room and a garden.

Recent reviews

Very good 8,4 From 60 reviews

Good 6,0
The WhiteSands during the December COVID19 pandemic was a good break. The checking procedure was terrible and it was due to poor reservations services from Expedia. Would I go back perhaps not soon.
Mary, us2 night romance trip
Very good 8,0
Yes the hotel is good we got a great welcome we were given upgreat to full board as we had only booked bed and breakfast but we were dined room service anyways didnt metter much. On the cleanliness side we can say 50% because there were lots of the very small black ants in the room specially on the side table of the beds which we think the rooms needs to be to done fumigation against pest control
Nandhra, us5 night business trip
Very good 8,0
Business stay
Great location, good service but the rooms are in need of renovation.
as1 night business trip
Exceptional 10,0
Amazing place to stay and unwind. Highly recommended.
Derek, us4 night family trip
Exceptional 10,0
Amazing hotel! Had a great time. Value for money!
Sammy, us2 night romance trip
Exceptional 10,0
best beach vacation
Our stay was amazing. The resort was beautiful and clean! The food was delicious with great variety, the staff were very friendly, attentive, and quick to respond. The kids especially loved the kids club which had many fun activitiea for them to enjoy. We will definitely be back and highly recommend this place.
Janice, us4 night family trip
Exceptional 10,0
i liked the staff who were very friendly and helpful
gb3 night family trip
Exceptional 10,0
Nice selection of food and very good. The staff was very friendly and welcoming
us2 night trip
Very good 8,0
Pleasant property. Enjoyed stay. Unfortunately we had a large conference group staying, service in the bar slow as a result!!
gb1 night romance trip
Good 6,0
The ambiance and decor of the property. Friendly staffers
us2 night trip with friends

Sarova Whitesands Beach Resort & Spa