Trident Bandra Kurla Mumbai

Amazing hotel, best service ever! Superb breakfast. Wonderful location.

It was great.

A perfect business hotel, located in the middle of BKC

It was amazing,clean.

Before we came to the Trident Hotel in Mumbai we had stayed at an excellent Shangri-La Hotel in a different city. Since we paid a similar amount per night for Trident, we had high expectations. Unfortunately, we were disappointed for many reasons: 1) On the first night, a Sunday evening, there was a loud concert a few hundred meters away until midnight. After that my wife could hear the people in the next room talk and couldn't sleep. They need to make the walls and windows soundproof. 2) Their swimming pool is outdoors at an elevated level and has potential to be nice. When we were there, close to 100 pigeons were around the edge of the pool, drinking water and defecating. Some of this went into the water. There was no one from the pool trying to stop this. Really unclean and unsafe. They need to add some spikes around the edge of the pool so that the pigeons cannot land and stand on the edge of the pool. 3) We arrived on a Sunday. I contacted the hotel mid-day Sunday if they could pick us up from the airport. I didn't get a response until Monday so we arranged our own taxi from the airport to the hotel. I ignored the email I got on Monday as they should have known that it was obviously too late for an airport pick up. When we checked out on Tuesday morning I noticed that the hotel had added a fee to our bill for the airport pick up that never happened. Very unprofessional at best, dishonest at worst. Overall, we found this hotel to be greatly overpriced as well.