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Thames Riviera Hotel, Sure Hotel Collection by Best Western

3.0 star property
Maidenhead hotel with restaurant and bar/lounge

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Thames Riviera Hotel, Sure Hotel Collection by Best Western

Exterior
Reception
Lobby
Exterior
Exterior

Reviews

7,2 out of 10

Good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry facilities
  • Non-smoking
  • Free parking
  • Free WiFi
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe
  • Laundry service
  • Self-serve laundry
  • Meeting room
  • Concierge services
Feel at home
  • Children stay free
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is R1 294
R1 553 total
includes taxes & fees
03 Jan - 04 January 2025

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking

Desk, iron/ironing board, free WiFi, bed sheets

Executive Room, 1 King Bed, Non Smoking

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Twin Bed, Non Smoking (Cozy Room)

Highlights

Heating
Flat-screen TV
Portable fan
Private bathroom
Hair dryer
Coffee/tea maker
Electric kettle
Satellite channels
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property – evening/night

Uno Hotel Thames

Free parking
Free WiFi
Restaurant
Connecting rooms available
7.4 out of 10, Good, (845)
The price is R1 677
R2 013 total
includes taxes & fees
17 Jan - 18 January 2025
Uno Hotel Thames
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About the area

Map
The Bridge, Maidenhead, England, SL6 8DW

What's nearby

  • Thames Path - 1 min walk
  • Cliveden House - 6 min drive
  • Windsor Castle - 10 min drive
  • Windsor Racecourse - 11 min drive
  • LEGOLAND® Windsor - 11 min drive

Getting around

  • Heathrow Airport (LHR) - 28 min drive
  • Farnborough (FAB) - 56 min drive
  • Luton Airport (LTN) - 63 min drive
  • Maidenhead Furze Platt Station - 3 min drive
  • Taplow Station - 19 min walk
  • Maidenhead Station - 21 min walk

Restaurants

  • ‪Bakedd - ‬12 min walk
  • ‪The Bear - ‬12 min walk
  • ‪Grenfell Arms - ‬6 min walk
  • ‪Knead - ‬15 min walk
  • ‪Hall & Woodhouse - ‬6 min walk

About this property

Thames Riviera Hotel, Sure Hotel Collection by Best Western

When you stay at Thames Riviera Hotel, Sure Hotel Collection by Best Western, you'll be within a 10-minute drive of Thames River and Cliveden House. For a bite to eat, guests can check out The Blue River Cafe, which serves Modern European cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a terrace, and a garden are other highlights at this eco-certified hotel. Fellow travelers love the helpful staff.

Languages

English, German, Hindi, Hungarian, Lithuanian, Romanian

At a glance

Hotel size

  • 52 rooms

Arriving/Leaving

  • Check-in start time: 3:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi and wired internet access in public areas
  • Free WiFi and wired internet access in rooms

Parking

  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) 7:00 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Barbecue grills
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • Banquet hall

Accessibility

  • Grab bar near toilet
  • Bathroom emergency pull cord

Room amenities

Be entertained

  • 32-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet

More

  • Daily housekeeping

Special features

Dining

The Blue River Cafe - This restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.50 for adults and GBP 8.00 for children

Policies

This property does not have elevators.
This property accepts credit cards and cash.

Also known as

Thames Riviera Hotel Maidenhead
Thames Riviera Hotel
Thames Riviera Maidenhead
Thames Riviera
Thames Riviera Hotel
Thames Riviera Hotel Sure Hotel Collection by Best Western

Frequently asked questions

Are pets allowed at Thames Riviera Hotel, Sure Hotel Collection by Best Western?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Thames Riviera Hotel, Sure Hotel Collection by Best Western?
Yes, there's free self parking.
What are the check-in and check-out times at Thames Riviera Hotel, Sure Hotel Collection by Best Western?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.
What is there to do at Thames Riviera Hotel, Sure Hotel Collection by Best Western and nearby?
Thames Riviera Hotel, Sure Hotel Collection by Best Western has a picnic area and a garden.
Are there restaurants at or near Thames Riviera Hotel, Sure Hotel Collection by Best Western?
Yes, The Blue River Cafe offers Modern European cuisine.
What's the area around Thames Riviera Hotel, Sure Hotel Collection by Best Western like?
Thames Riviera Hotel, Sure Hotel Collection by Best Western is a short 1-minute walk from Thames River and 6 minutes' walk from Maidenhead Railway Bridge (Maidenhead Viaduct).

Thames Riviera Hotel, Sure Hotel Collection by Best Western Reviews

Reviews

7,2

Good

7,6/10

Cleanliness

7,8/10

Staff & service

7,0/10

Amenities

6,6/10

Property conditions & facilities

6,6/10

Eco-friendliness

Reviews

6/10 Good

Disappointing Stay with Basic Comforts Lacking
The room and bed were comfortable, but I was unable to get more than lukewarm water from the tap or shower throughout my stay. Although I reported this issue to reception, nothing was done to address it. I stayed for three nights in total (paid for by my company), and not having a proper shower for the entire duration was extremely disappointing. Other members of our group experienced issues with uncomfortable mattresses and noise, which seems to be hit or miss, with little evidence of proper maintenance. Breakfast was mediocre at best—barely warm and with very limited options. This place might be suitable for a one-night stay if you're not too concerned about bed quality or a decent breakfast, but I wouldn’t recommend it for anything more than that.
1-night business trip
Verified Hotels.com guest review

6/10 Good

Share a room with a stranger?
My check in was ok but my colleague’s was not - got given a key to ‘his’ room on check in, only to enter the room and find a woman already in there! Shocking and very concerning for the rest of our stay, especially as there seems to be no inside lock on the doors. Also no heating - it’s 2am and I can’t sleep because it’s freezing. Other minor (ish) niggles -no safe in the room and no shelf in the shower
Helena, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

Kirsty, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Dalton, 8-night trip
Verified Hotels.com guest review

6/10 Good

Avarage hotel. Possibly nice in the summer as the location on the river is very good
Keith, 1-night trip
Verified Hotels.com guest review

6/10 Good

Room was nice and smart, but unfortunately had cobwebs in several parts and my bed was broken on arrival on one side - otherwise was lovely, just a shame about the bed
2-night business trip
Verified Hotels.com guest review

2/10 Poor

Ryan, 1-night trip
Verified Hotels.com guest review

8/10 Very good

David, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Hotel has a strange heating system which is a aircon/heat unit in the bedrooms. On arrival we wanted to turn heat up in our room but the control panel was in German. One of the staff sorted this out for us, they apparently have a lot of Germans staying. The aircon/heat unit was positioned near the bed, so although we had hot air coming out there was a draft blowing all over the bed. If you suffer from arthritis the draft is guaranteed to aggravate your condition. One small tube of shower gel for two people to shower, not enough. Tea /coffee making facilities in the room but only two sachets milk, not enough unless you drink really strong tea, the packets of biscuits was nice gesture. Apparently you can ask for more shower gel, milk etc but you shouldn’t have to there should be enough. The bed was very comfortable and a nice spacious bathroom. They have a bar but the decor is very 70s dark and lacking atmosphere. Breakfast was not good soggy cold scrambled eggs, cold bacon. They seem to have a thing about doors being open all the time. The door by our room was open in order to take dirty laundry out when we arrived and first thing in the morning as we went to breakfast. Also the bar restaurant area had both doors wide open in November. Free on site car parking was a bonus. It’s about a 20 minute walk into town although there is a Restaurant, pub and takeaway a bit nearer. I would not stay at this hotel again.
Jackie, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Carl, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

The hotel staff were friendly. The room was clean and comfortable. A/c worked good. Breakfast was good. Currently 12.50. The only downside was the hotel has no lift. I would stay there again.
Daniel, 2-night trip
Verified Hotels.com guest review

6/10 Good

The room had a single bed, very small room and the menu in the restauruant was vey basic unhealthy, no steak on the menu I can't eat potatoes or chips no salad on the menu to swap out the potato elements very disapointing.
Paul, 1-night business trip
Verified Hotels.com guest review

2/10 Poor

My worst experience @ hotel.com about this hotel. There was no electricity when I awake in the morning. Floor was wet !
Sibghat, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Me and my girlfriend Went away for a night In Maidenhead Was really pleased with the hotel and the staff
Simon, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Reception Area needs cheering as first impression is important
1-night family trip
Verified Hotels.com guest review

6/10 Good

Alexander, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

James, 2-night trip
Verified Hotels.com guest review

8/10 Very good

keith, 1-night trip
Verified Hotels.com guest review

8/10 Very good

The Hotel is much improved with it's refurbished rooms. Breakfast was one of the best we have had for a ' Self service' cooked breakfast was lovely and hot on both days. I would suggest that the lunch and evening menus could do with a change.. very basic which meant we didn't eat in the hotel. Our only other suggestion would be for the bathroom...please put a shower caddy in the shower to take shampoo, shower gel etc and because the sink is very small and the shelf above very tiny think about an additional shelf by the sink to be able to put out your toiletries...especially for us ladies! Overall though a good hotel at a good price with easy access into London.
Judy, 2-night romance trip
Verified Expedia guest review

6/10 Good

Tired hotel in need of attention
Ashley, 1-night trip with friends
Verified Hotels.com guest review

4/10 Fair

The booking showed king size beds but apparently this is a lie. I tried several times to speak to the general manager Lauren However she refused to speak to me. Nice property in lovely location but run by rude, incompetent morons.
Daniel, 7-night romance trip
Verified Expedia guest review

6/10 Good

Great & convenient location. Good views. Recently refurbished. Good breakfast. However a few downsides - water accumulation issues in the bath, no remote for the air con (temp control is at a fixed point in the bedroom away from the bed) and it’s rubbish in terms of noise proofing. The floors are creaky - I got back late last night and tried to walk the 3 flights of stairs up as quietly as I could but someone was already having a bad time sleeping I think as I heard them open their door and shout “hello? Hello?” when I got to my room. I wasn’t sure if they thought me walking up was similar noise level to knocking on their door but they sounded distressed.
Bhavana, 1-night trip
Verified Expedia guest review

8/10 Very good

Ian, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Ravi, 1-night trip
Verified Expedia guest review

8/10 Very good

Everything was great apart from the breakfast. I think the breakfast was itself good if and when you could get it. You certainly won't go hungry but the hot food kept running out. We went at 9.00 and they run out of mushrooms permanently, took 1.2 to replace the hash browns and scrambled eggs. There was only 2 people on, so I think they were understaffed. They tried their best. There's no cutlery put out, so when the table isn't set, you have to chase staff for it. The same for drinking water. Running out of plates too. They just don't stock everything fast enough. But I always made do, and went away happy.
stuart, 1-night trip
Verified Expedia guest review