Comfort Inn Blue Ash North

Kids were playing in the hallways at 2:30 am knocking on doors and playing loud music. Carpet was wet, window wouldnt shut, air conditioner was not working right.

Our room was nice and service was nice but at night there was always people running in and out of the hotel and it smelt like weed after like 10:00pm

First lets start with when i checked in, it was people hanging out front music blasting. I check in she is not sure of people are in rooms. She gives me a key. I walk in a room thats occupied. But when i got off the elevator the music was blasting. I go back tell her someone is in that room, then she trys to give me a room next to the loud music, i said no. I finally get a room on the first floor next to the pool. It smells horrible in the room, i got buy cleaning products and a candle. The room had bugs flying around in there. I try to put something in the fridge and cant6. Its a big ice block in it. Another guest now has to change it out to a dirty fridge they had in the back becauae there was no maintenance. The next day i leave out for the day, come back locked out my room. My keys was deactivated and the front desk agent stated she was just about to go check was someone in that room, mind you i had a 3 day reservation. They two agents there was talking, she gets me back in the room. At 1230 almost 1am i get a call asking me was someone on the room. Really I just came from the front desk talking to them not even 2hrs before. The next day my key was again deactivated. Just horrible, people outside barbequing around cars.

Excellent choice. In-door pool was a Godsend. Would of loved to had the breakfast open to give a full evaluation but would recommend and going back

Jeremy was super friendly and helpful! He had everything looking good and clean! And is he is doing a good maintaining with the covid madness going on!! we are in town due to heart baby being sick and needing to be at children’s hospital in Cincy!

I had chosen hotel primarily because of the indoor pool. The reviews was good so I took shot. I got there it was clean, staff friendly and room was ready hour early. The only thing that I was upset about was pool was closed due to the virus going around. I would have liked to been told this prior to my stay as the breakfast was cancelled as well. That info should have been made public as I checked the website daily. The room was very nice and bed was comfy.

The breakfast attendant dead late, so we had to spend extra money on breakfast before our event. That was one reason we chose Comfort Inn. Also, the room smelled a little musty, like it hadn’t been used in awhile, but it was very clean. The staff were very friendly and helpful!

It was horrible the blankets on the bed had yellow stains on them. The staff informed my son the wrong time for breakfast. The pool had hair and dust floating on top of the water in the pool. The chlorine from the pool was super strong. They owe me a refund I checked in Friday and checked out on Saturday before check out time at 11:00 am. I will not be staying there any more. They are trying to keep the whole amount instead of refunding me for my one day (Sunday). I haven’t heard back from the hotel.

After checking in, they gave me uncleaned room two times. I know it is not a fault of front desk, but I wish they would organize better.

The room smelled funny, there was no electrical cover over the air conditioner in the room. The bathroom has black mold on the ceiling. The people serving the breakfast were rude. Did not feel welcomed and more annoyed. Need better staff