In the heart of Chester, The Chester Grosvenor offers a luxurious retreat with continental breakfast and a coffee shop. Unwind at Grosvenor Spa, explore the library, or indulge in fine dining at one of two on-site restaurants. Guests praise the helpful staff and central location.
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Free WiFi
Connecting rooms available
Main amenities (12)
Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Fitness center
Sauna
Steam room
Valet parking
Self parking
24-hour room service
Coffee shop/cafe
Massage/treatment rooms
Meeting rooms
For families (6)
Cribs/infant beds (surcharge)
Connecting/adjoining rooms available
Private bathroom
Premium TV channels
Daily housekeeping
Laundry facilities
The current price is R2 832
R2 832
R3 398 total
includes taxes & fees
01 Jun - 02 Jun
Why we love this property
Work, relax, succeed
Located in the city centre, this hotel offers meeting rooms and in-room desks for productivity. After work, unwind with spa services, sauna, or bar.
Fine dining experiences
Michelin-starred dining paired with a second restaurant, cafe, and bar. Free continental breakfast kicks off each day with culinary excellence.
Soothing spa retreat
Full-service spa offers daily treatments from facials to massages in private rooms. A sauna, steam room, and fitness space complete this relaxation haven.
The Chester Grosvenor puts you in a great location, within just a 10-minute walk of Chester City Walls and Chester Racecourse. Guests can visit the spa to be pampered with deep-tissue massages, body wraps, or facials, and Simon Radley Fine Dining, one of 2 restaurants, serves dinner. A bar/lounge, a fitness center, and a sauna are other highlights at this luxurious hotel. Fellow travelers say great things about the helpful staff and breakfast.
At a glance
DONE
Hotel size
80 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking only available on request
On-site self-parking (GBP 15.00 per night)
Secured covered on-site valet parking (GBP 25.00 per night)
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free continental breakfast each morning
2 restaurants
Bar/lounge
Coffee shop
24-hour room service
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
Meeting rooms
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Limo or town car service
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Library
Fitness center
Full-service spa
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Room amenities
Be entertained
LED television
Premium TV channels
Home comfort
Air conditioning
Minibar
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Turndown service
Premium bedding
Crib/infant bed (surcharge)
Rollaway/extra bed (surcharge)
What to enjoy
Individually furnished and decorated
Freshen up
Private bathroom
Shower/tub combination
Designer toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
Grosvenor Spa has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Simon Radley Fine Dining - This fine-dining restaurant serves dinner only. 1-star Michelin rating.
La Brasserie - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
The Arkle Bar and Lounge - This restaurant serves lunch only. Guests can enjoy drinks at the bar.
Awards and affiliations
Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of the Small Luxury Hotels of the World.
Fees & policies
Refundable deposits
Deposit: GBP 200.00 per stay
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from January 01 to January 10:
One of the dining venues
The property is closed: Christmas Eve and Christmas Day.
Children & extra beds
Cribs/infant beds are available for GBP 17.5 per stay
Rollaway beds are available for GBP 35.0 per night
Parking
Self parking costs GBP 15.00 per night
Covered valet parking costs GBP 25.00 per night
Guests must contact this property in advance to reserve onsite parking
Parking height restrictions apply
Pool, spa, & gym (if applicable)
Facility access costs GBP 35.00 per accommodation, per day. Facilities include fitness facilities and a sauna.
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Chester Grosvenor
Chester Grosvenor Hotel
Grosvenor Chester
The Chester Grosvenor Hotel Chester
The Chester Grosvenor Hotel
The Chester Grosvenor Chester
The Chester Grosvenor Hotel Chester
Frequently asked questions
Does The Chester Grosvenor offer free cancellation for a full refund?
Yes, The Chester Grosvenor does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Chester Grosvenor?
Sorry, pets aren't allowed.
Is parking offered on site at The Chester Grosvenor?
Yes. Self parking costs GBP 15.00 per night. Valet parking costs GBP 25.00 per night.
What are the check-in and check-out times at The Chester Grosvenor?
You can check in starting at 3 PM. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at The Chester Grosvenor and nearby?
The Chester Grosvenor has a spa and a steam room.
Are there restaurants at or near The Chester Grosvenor?
Yes, there are 2 onsite restaurants.
What's the area around The Chester Grosvenor like?
The Chester Grosvenor is in the heart of Chester, a short 7-minute walk from Chester City Walls and 9 minutes' walk from Chester Racecourse. Our travelers say the local area is very central.
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Reviews
The Chester Grosvenor Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6
Cleanliness
9,2
Amenities
9,6
Staff & service
9,0
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently described as excellent, good, delicious, and freshly cooked with quality ingredients. (75 reviews)
Parking was convenient, easily accessible, and reasonably priced. (16 reviews)
The spa experience was excellent, with many guests praising its quality and staff. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Breakfast
Location
Food
Bed
Bathroom
Bar
Brasserie
Drinks
Reviews
Verified
10/10 Exceptional
13 March 2026
Had a very relaxing time, really comfortable bed, nice mini bar, excellent food and drinks and the staff could not have been more helpfull.
GAIL
GAIL, 2-night trip
Verified
8/10 Very good
17 March 2026
Breakfast was freshly cooked with what felt liked quality ingredients.
David
David, 1-night trip
Verified
10/10 Exceptional
24 January 2026
Great room good food &friendly staff
Liam
Liam, 1-night trip
Verified
10/10 Exceptional
14 February 2026
Everything fron our arrival to departure was perfection. Staff exeptionally courteous and helpful - surroundings beautiful
Ann
Ann, 1-night trip
Verified
8/10 Very good
05 April 2026
Breakfast was good although late with my wifes Breakfast
Simon
Simon, 2-night trip
Verified
10/10 Exceptional
29 January 2026
Good sized room and location
Simon
Simon, 1-night trip
Verified
10/10 Exceptional
02 February 2026
Service was impeccable from the minute we arrived.
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
02 March 2026
very comfortable. friendly and helpful staff. good food and good beverages options. we'll return.
Caroline
Caroline, 2-night trip
Verified
10/10 Exceptional
01 January 2026
Perfect location for exploring Chester
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
06 February 2026
Overall experience was excellent. Staff friendly and breakfast lovely. Room was a bit tired looking but a very comfortable clean room. Look forward to our next stay with you.
Sandra
Sandra, 1-night trip
Verified
10/10 Exceptional
08 December 2025
Lovely hotel, amazing location and the staff were so attentive. If you are going to Chester then this is the hotel to stay at.
James
James, 1-night trip
Verified
10/10 Exceptional
09 April 2026
Cooked breakfast is extra and was delicious. Scrambled eggs are scrumptious.
Staff friendly and professional. Clean room, comfortable bed and very clean bathroom. Bathroom toiletries ie shower gel, shampoo & conditioner and hand and body lotion all provided and all Elemis products. Large fluffy bath towels, hand towels and face cloths very good quality. Evening dinner the food was exceptional. Thoroughly enjoyed my mini break to Chester and staying in the Grovesnor hotel. I will definitely be returning.
Katrina
Katrina, 2-night trip
Verified
10/10 Exceptional
09 February 2026
Once again the staff and the hotel itself would exceeded anyones expectations From the reception staff to the kind porter who insisted on carrying our bags to our room to the room itself were fantastic. I wouldn't stay anywhere else in Chester
Mike
Mike, 1-night trip
Verified
10/10 Exceptional
10 December 2025
Friendly staff, always a favourite hotel for my husband and I x
William
William, 1-night trip
Verified
10/10 Exceptional
27 January 2026
Very clean and comfortable room equipped with everything. Staff were very helpful which was especially appreciated by me as I was alone for my stay.
The food was delicious and served well.
Iola
Iola, 1-night trip
Verified
10/10 Exceptional
05 January 2026
Attentive, friendly staff.
David
David, 3-night trip
Verified
10/10 Exceptional
04 January 2026
Very attentive staff.
Beautiful hotel with beautiful rooms.
Breakfast was exceptionally good.
Location perfect for shops and to dine out.
Will definitely be returning as soon as can.
Julie
Julie, 2-night trip
Verified
10/10 Exceptional
30 November 2025
Lovely hotel, fabulous staff.
Rebecca
Rebecca, 1-night trip
Verified
10/10 Exceptional
15 January 2026
Warm welcome from all the staff we encountered. Comfortable bed.
Excellent continental breakfast (included)
James
James, 1-night trip
Verified
10/10 Exceptional
02 January 2026
The room was great. Breakfast fantastic
edwin
edwin, 1-night trip
Verified
10/10 Exceptional
28 December 2025
Great staff. Superb location. Comfy bed
Sarah
Sarah, 1-night trip
Verified
10/10 Exceptional
29 October 2025
Perfect stay, perfect location, perfect service
Joanne
Joanne, 1-night trip
Verified
10/10 Exceptional
01 October 2025
Great hotel in a super location
Peter
Peter, 1-night trip
Verified
10/10 Exceptional
30 November 2025
All staff from reception, restaurant to concierge were so polite .