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All properties in Maastricht (and vicinity), Limburg, Netherlands
1 room, 2 adults

Novotel Maastricht

4-starHotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.
Great for families

Good to know

  • Children's pool
  • Free cribs/infant beds
  • Arcade/game room
  • Dry cleaning/laundry service
Sibemaweg 10, Maastricht (and vicinity), 6227 AH, Netherlands

4-star hotel with restaurant, connected to the convention center, near Market
  • Free WiFi
  • Great for families

    Good to know

    • Children's pool
    • Free cribs/infant beds
    • Arcade/game room
    • Dry cleaning/laundry service
  • Collect stampsYou can collect Hotels.com™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Friendly and helpful serviceSep 30, 2020
  • Clean and friendly with a very good breakfast. There was a hotel shuttle to TEFAF which…Mar 4, 2020

Novotel Maastricht

from ZAR 1,612
  • Superior Room, 1 Double Bed with Sofa bed
  • Standard Double Room, 1 Double Bed

What’s around Novotel Maastricht

Landmarks

  • In Scharn
  • Market - 31 min walk
  • Maastricht University - 32 min walk
  • Vrijthof - 32 min walk
  • Maastricht Exhibition and Congress Centre - 17 min walk
  • De Geusselt Stadium - 19 min walk
  • Fair Play Casino Maastricht - 19 min walk
  • Centre Ceramique - 19 min walk

Getting around

  • Maastricht (MST-Maastricht - Aachen) - 11 min drive
  • Liege (LGG) - 28 min drive
  • Maastricht Randwyck Station - 14 min walk
  • Maastricht Station - 17 min walk
  • Maastricht (ZYT-Maastricht Train Station) - 17 min walk

At a glance

Key facts

Hotel size

  • This hotel has 94 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time starts at 2:00 PM
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival. Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Required at check-in

  • Credit card required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed*

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transport

Parking

  • Onsite self parking (EUR 8.00 per night)

  • Onsite RV/bus/truck parking (fees apply)

  • Wheelchair-accessible parking on site

  • Electric vehicle charging point on site

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Snack bar/deli
  • 24-hour room service
Things to do
  • Outdoor seasonal pool
  • Children's pool
  • Playground on site
  • Pool sun loungers
  • Pool umbrellas
  • Arcade/game room
Working away
  • Business center
  • Number of meeting rooms - 8
  • Conference space
  • Conference space size (feet) - 1940
  • Conference space size (meters) - 180
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Year Built - 1988
  • Elevator
  • Safe-deposit box at front desk
  • Garden
  • Terrace
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Grab bar - near toilet
Languages Spoken
  • Dutch
  • English
  • French
  • German

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Restaurant Winners - Overlooking the pool and garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.

Awards and affiliations

This property has signed the UNESCO Sustainable Tourism Pledge.

Novotel Maastricht’s small print

Also known as

  • Hotel Novotel Maastricht
  • Novotel Maastricht Hotel
  • Novotel Maastricht
  • Maastricht Novotel
  • Novotel Maastricht Hotel
  • Novotel Maastricht Maastricht
  • Novotel Maastricht Hotel Maastricht

Policies

The seasonal pool is open from May to October.

Pool access available from 9 AM to 9 PM.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:

  • A tax is imposed by the city: EUR 5.13 per person, per night

Deposit: EUR 50 per stay

  • Utility surcharge: EUR 2 per person, per night

Optional extras

Self parking costs EUR 8.00 per night

RV/bus/truck parking is available for an extra charge

Full breakfast is offered for an extra charge of EUR 19.00 per person (approximately)

Pets are allowed for an extra charge of EUR 25 per pet, per night

Service animals exempt from fees

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Novotel Maastricht

  • Does Novotel Maastricht offer free cancellation for a full refund?
    Yes, Novotel Maastricht does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Novotel Maastricht?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
  • Is parking offered on site at Novotel Maastricht?
    Yes. Self parking costs EUR 8.00 per night. RV/bus/truck parking and electric vehicle charging are available.
  • Is there a pool at Novotel Maastricht?
    Yes, there's a seasonal outdoor pool and a children's pool. Guests have pool access from 9 AM to 9 PM.
  • Are pets allowed at Novotel Maastricht?
    Yes, pets are welcome. There's a charge of EUR 25 per pet, per night. Service animals are exempt from fees.
  • What are the check-in and check-out times at Novotel Maastricht?
    You can check in starting at 2:00 PM. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
  • Are there restaurants at or near Novotel Maastricht?
    Yes, Restaurant Winners offers garden views.
  • Is there an onsite casino at Novotel Maastricht?
    No, this hotel doesn't have a casino, but Fair Play Casino Maastricht (19-min walk) and Valkenburg Holland Casino (11-min drive) are both nearby.
  • What is there to do at Novotel Maastricht and nearby?
    Novotel Maastricht has a seasonal outdoor pool and an arcade, as well as a garden.

Recent reviews

Very good 8,4 From 258 reviews

Exceptional 10,0
The staff did everything they could to make our stay as pleasant as possible
gb2 night family trip
Exceptional 10,0
Great service
Great hotel, very good service. We were upgraded for free to a nice junior suite, because it was available and we were with two small children. Very thoughtful and much appreciated!
Amra, ie1 night family trip
Fair 4,0
Not good price/quality ratio. Breakfast expensive.
gb1 night family trip
Exceptional 10,0
Lovely staff very clean Food excellent, free taxi into town. Pool fab for the children
gb4 night trip with friends
Very good 8,0
very central located hotel perrfect for families
the hotel offers everything which is needed either for a stay for business or for leissure with a family. Good breakfast, clean rooms (a bit small for families), a nice lobby and bar, a good restaurant with fresh food, bikes to rent, an outdoor swimming pool, table soccer and table tennis etc.
Jens, ie3 night family trip
Exceptional 10,0
Perfect stay
Very comfortable stay, 20 mins walk to the town through a perfectly reasonable residential area then through some shops and over the station bridge to end up directly in the old town. No problems for us booking the shuttle bus. Hotel provided plenty of outdoor games for the kids as it was warm including basketball, football, table tennis, patanque, a small swimming pool and swim and slide, plus indoor play area with bricks and an xbox360 connect. Restaurant looked very nice too, very relaxed atmosphere, all perfect for our needs.
Laura, gb1 night family trip
Exceptional 10,0
Great experience overall.
Amazing experience with one mention: we could not use the property's Wi-Fi at all as advertised. Food at the hotel was amazing.
Mircea Alin, ie1 night family trip
Exceptional 10,0
Situated close to the town, bus stop near by for town + Maastricht railway station. Rooms very good, swimming pool. Very clean. Evening buffet nice something for everybody.
gb2 night family trip
Good 6,0
nice room
Hotel ok. A bit out from centre but we knew that however nothing much around, need to walk 30 mins. Courtesy bus was a great bonus. Not impressed that you only get 1 coffee pod per person for the 2 night stay if you want more it’s a Euro each!! Also one small milk each per day, I had to beg to the maid for 1 milk to have a cup of tea!! Otherwise all good and we were there for Andre Rieu so it was a fabulous trip.
Jackie, gb2 night trip
Very good 8,0
Nice room. Friendly staff. The games room and arcade were not as advertised. The games room had a fuzeball table that you needed to pay for and a ping pong table with one set of rackets and one broken ball. The arcade had one Xbox with only one controller.
ca1 night family trip

Novotel Maastricht