Guests
All properties in Redditch, England, United Kingdom

Southcrest Manor Hotel, BW Signature Collection

4-star hotel with restaurant, near Palace Theatre

  • Free WiFi and free parking
From
ZAR 994

Image gallery

  • Pool
  • Pool
  • Outdoor Spa Tub
  • Standard Double Room - Garden View
  • Pool
Pool. Image 1 of 85.
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1 Pool Bank, Redditch, B97 4JS, England, United Kingdom
7,6.Good.
  • Stayed as part of meeting family and friends. A good base to stay in this area with easy…

    Nov 21, 2021

  • A very enjoyable stay, the room was clean and comfortable and very, very quiet. The…

    Nov 2, 2021

See all 178 reviews

Official standards

This property advises that it adheres to Safe Travels (WTTC - Global) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 72 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Easy parking
Safe
Convenient
Walkable
  • Free parking
  • Free WiFi
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 63 smoke-free guestrooms
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Spa tub
  • 24-hour fitness center

For families

  • Rollaway/extra beds (surcharge)
  • Connecting/adjoining rooms available
  • Private bathroom
  • Television
  • Garden
  • Terrace

What’s around

  • Palace Theatre - 17 min walk
  • Hanbury Hall - 7.2 mi / 11.6 km
  • Avoncroft Museum of Historic Buildings - 7.5 mi / 12.1 km
  • Ragley Hall - 8.7 mi / 14 km
  • Cadbury World - 11.1 mi / 17.9 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Family Room, 1 Double Bed with Sofa bed, Non Smoking (with Sofabed)
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Twin Beds, Non Smoking
  • Superior Room, Multiple Beds, Non Smoking (Converts to 2 Twin Beds)
  • Standard Room, 1 Double Bed, Non Smoking

What’s around

Landmarks

  • Palace Theatre - 17 min walk
  • Hanbury Hall - 7.2 mi / 11.6 km
  • Avoncroft Museum of Historic Buildings - 7.5 mi / 12.1 km
  • Ragley Hall - 8.7 mi / 14 km
  • Cadbury World - 11.1 mi / 17.9 km

Getting around

  • Birmingham Airport (BHX) - 22 min drive
  • Coventry (CVT) - 34 min drive
  • Redditch Station - 17 min walk
  • Wood End Station - 9 min drive
  • Alvechurch Station - 9 min drive
map
See on map
1 Pool Bank, Redditch, B97 4JS, England, United Kingdom

At a glance

Hotel size

  • This hotel has 63 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 2 PM-anytime
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property
*See fees & policies for additional details or extra charges

In the hotel

Food and drink

  • English breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • 24-hour fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Fitness facilities
  • Number of spa tubs - 1
  • Sauna

Working away

  • Number of meeting rooms - 3
  • Conference space

Services

  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Hair salon
  • Luggage storage
  • Wedding services

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1921
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge

Languages Spoken

  • English

In the room

Home comforts

  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Hair dryer

Be entertained

  • LCD TV
  • Digital TV channels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps.

Dining

Restaurant - Overlooking the garden, this restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Laura Ashley the Tea Room - Onsite theme restaurant. Open daily.

Fees & policies

Optional extras

  • English breakfast is offered for an extra charge of GBP 10.95 for adults and GBP 4.95 for children (approximately)
  • Early check-in can be arranged for an extra charge of GBP 25.00 (subject to availability)
  • Late check-out can be arranged for an extra charge of GBP 25.00 (subject to availability)

Children & extra bedsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for GBP 15.0 per night

PetsPay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees

Pool, spa & gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 18 years old are not allowed in the fitness facility
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

  • Southcrest Manor
  • The Southcrest Manor Hotel
  • Southcrest Manor Hotel, BW Signature Collection Hotel
  • Southcrest Manor Hotel, BW Signature Collection Redditch
  • Southcrest Manor Hotel, BW Signature Collection Hotel Redditch
  • Southcrest Manor Hotel
  • Southcrest Manor Hotel Redditch
  • Southcrest Manor Redditch
  • The Southcrest Manor Hotel And Spa
  • The Southcrest Manor Hotel Redditch, England
  • Quality Inn Redditch
  • Southcrest Hotel Redditch

*See fees & policies for additional details or extra charges

FAQs

  • Yes, Southcrest Manor Hotel, BW Signature Collection does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self parking.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 2 PM - anytime. There's a charge of GBP 25.00 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge of GBP 25.00 (subject to availability). Contactless check-in and check-out are available.
  • Yes, Restaurant offers British cuisine and garden views. Nearby restaurants include Inn Plaice Fish and Chips (7-min walk), Essence Of Bengal (7-min walk), and Massalla Club (8-min walk).
  • No, this hotel doesn't have a casino, but Broadway Casino (26-min drive) is nearby.
  • Southcrest Manor Hotel, BW Signature Collection has a 24-hour fitness center and a sauna, as well as a picnic area and a garden.
7,6.Good.
  • 10,0.Exceptional

    Great place to stay

    What a lovely hotel in a beautiful setting. On-site restaurant and tea room is amazing. Receptionist and waitresses were amazing and very helpful. Had a lovely breakfast too

    Barand, 1 night trip, Oct 15, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Don’t go if you want Spa break!

    Room ok bit smaller than we’re used to, Spa area was a joke one of the two saunas was not working the shower in the sauna room was not working the changing facilities were up a flight of stairs and the shower in the men’s room was poor and not very clean. Breakfast was very good and the waiting staff very efficient.

    Anthony, 1 night trip, Oct 9, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Room for improvement

    The Hotel has the potential to be a nice property but it is very tired looking. Carpets worn & dirty. Wallpaper marked, Bedroom curtains needed to be rehung and require a good clean. Head board dirty, Bathroom tiles dirty. Bed linen pillows covers not on correctly. Lots of room for improvement. Staff however were very friendly & helpful

    Caroline, 1 night business trip, Sep 21, 2021

    Verified Hotels.com guest review

  • 4,0.Fair

    Poor

    The hotel is in need of a deep clean it’s part old building I appreciate that however everywhere you look there are spiders and the webs in the public areas in the windows in the gym . best western need to re think representing this property as it’s condition and cleanliness is very poor. Sadly the staff are all really nice and attentive. The Managment and there process and checks along with there idea of cleaning let them down so much. I couldn’t managed to get photos of the dirty public areas but below are some of the room I was in ‘after” house keeping had cleaned. Sadly I Say Avoid

    David, 4 night business trip, Sep 20, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Not a good experience

    It costs a lot to transform old buildings into modern hotels and we felt the money had not really been spent here. Place looked tired and functional rather than inviting. We had paid for breakfast but didn't have it as the buffet offering was awful and the dining room was so packed that we would not have felt comfortable even if we had been able to find a table.

    David, 1 night trip, Sep 9, 2021

    Verified Hotels.com guest review

  • 8,0.Very good

    Food is very nice in the restaurant. The rooms where clean and tidy apart from the TV remote control that hadn't been cleaned it was so greasy.

    2 night trip, Aug 9, 2021

    Verified Expedia guest review

  • 8,0.Very good

    Nice hotel in good location

    Nice hotel and great afternoon tea in Laura Ashley room. Very handy for the Game Fair and the rooms are a little small but not a problem for an overnight stay. Good service especially from Rob.

    Tim, 1 night trip, Jul 22, 2021

    Verified Hotels.com guest review

  • 2,0.Poor

    Paid for an executive room had not been cleaned very well half full bottle of water left poking out of the bed, no hairdryer in the room and shower gel had not been renewed. The room is very tied and needs an update especially as the higher payment for what should have been one of the better rooms.

    Wendy, 2 night trip, Jul 10, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    Hotel Let Down By Really Poor Menu.

    Whilst we had a good stay at this hotel we were very diissapointed with the restaurant menu. We mentioned this to reception upon checkout .We decided to eat at the hotel so we could invite our local cousin over for a special meal at with us.She used to work there for many years and she couldn't believe the menu especially for Best Western Hotel. Lots of Pizza but very little else especially for a Gluten Free person like myself.. We have stayed at two other Beat Western [Legacy] Hotels in the past couple of months and they had great menus with plenty of choices.

    A, 2 night trip, Jul 2, 2021

    Verified Hotels.com guest review

  • 6,0.Good

    There appeared not to be enough staff the staff that were there were helpful .breakfast not ready one morning but once there was good overall rooms tired and jaded hot water took ages to run through in shower

    J, 2 night business trip, Jun 18, 2021

    Verified Hotels.com guest review

See all 178 reviews