Near Dunorlan Park, Mercure Tunbridge Wells Hotel offers a serene escape with its beautiful garden and on-site international cuisine at The Mallows restaurant. Enjoy dry cleaning services, connect to free in-room WiFi, unwind with a drink at the bar or take advantage of 24-hour business center. Previous guests rave about the helpful staff.
Reviews
7.87.8 out of 10
Good
Popular amenities
Connecting rooms available
Bar
24/7 front desk
Pet-friendly
Laundry facilities
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
Self parking
24-hour room service
24-hour business center
8 meeting rooms
24-hour front desk
Garden
Front-desk safe
Water dispenser
Laundry service
Feel at home (6)
Connecting/adjoining rooms available
Private bathroom
Television
Garden
Daily housekeeping
Laundry facilities
The current price is R1 207
R1 207
R1 449 total
includes taxes & fees
15 Jun - 16 Jun
Room options
Available filters for rooms
Showing 5 of 5 rooms
View all photos for Family Room, Multiple Beds (Classic)
8 Tunbridge Road, Pembury, Royal Tunbridge Wells, England, TN2 4QL
What's nearby
Dunorlan Park - 3 min drive - 2.5 km
Assembly Hall Theater - 4 min drive - 4.0 km
Pantiles - 5 min drive - 4.6 km
Bewl Water - 11 min drive - 12.9 km
Penshurst Place and Gardens - 16 min drive - 14.3 km
Getting around
Gatwick Airport (LGW) - 48 min drive
London City Airport (LCY) - 66 min drive
Maidstone Beltring Station - 9 min drive
Royal Tunbridge Wells Frant Station - 9 min drive
Maidstone Yalding Station - 10 min drive
Restaurants
McDonald's - 3 min drive
The Robin Hood - 3 min drive
Royal Oak - 4 min drive
Pierre Loti - 5 min drive
Costa Coffee - 7 min walk
About this property
Mercure Tunbridge Wells Hotel
Located near a train station, Mercure Tunbridge Wells Hotel is a great choice for a stay in Royal Tunbridge Wells. Guests looking for a bite to eat can check out The Mallows, which serves international cuisine and is open for breakfast and dinner. Other highlights include a bar/lounge and a garden. Fellow travelers say great things about the helpful staff.
Languages
English
At a glance
DONE
Hotel size
84 rooms
Arranged over 2 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site self-parking (GBP 10 per day)
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Water dispenser
Traveling with children
Children's menu
What to do
Golfing nearby
Working away
24-hour business center
8 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Picnic area
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Outdoor furniture
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Iron/ironing board (on request)
Sleep well
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Phone
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
The Mallows - This restaurant specializes in international cuisine and serves breakfast and dinner. A children's menu is available.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15 per pet, per night
Parking
Self parking costs GBP 10 per day
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Mercure Tunbridge Wells
Mercure Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel
Tunbridge Wells Mercure
Tunbridge Wells Mercure Hotel
Mercure Tunbridge Wells Hotel Pembury
Mercure Tunbridge Wells Pembury, Royal Tunbridge Wells
Ramada Royal Tunbridge Wells
Royal Tunbridge Wells Ramada
Ramada Hotel Tunbridge Wells
Mercure Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel
Mercure Tunbridge Wells Hotel Royal Tunbridge Wells
Mercure Tunbridge Wells Hotel Hotel Royal Tunbridge Wells
Frequently asked questions
Does Mercure Tunbridge Wells Hotel offer free cancellation for a full refund?
Yes, Mercure Tunbridge Wells Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Mercure Tunbridge Wells Hotel?
Yes, pets are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Tunbridge Wells Hotel?
Yes. Self parking costs GBP 10 per day.
What are the check-in and check-out times at Mercure Tunbridge Wells Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
What is there to do at Mercure Tunbridge Wells Hotel and nearby?
Mercure Tunbridge Wells Hotel has a picnic area and a garden.
Are there restaurants at or near Mercure Tunbridge Wells Hotel?
Yes, The Mallows offers international cuisine.
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Mercure Tunbridge Wells Hotel Reviews
Reviews
7,8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0/10
Cleanliness
8,2/10
Staff & service
7,2/10
Amenities
7,2/10
Property conditions & facilities
7,6/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Food
Bathroom
Lobby
Pool
Bed
Bar
Wedding
Reviews
10/10
Very enjoyable stay , will be back, staff very helpful, receptionist extremely helpful. No complaints a all 5 stars
Lesley
1-night trip
10/10
Our romm was very good, clean, comfortable and nocely sutuated. The staff were very friendly and helpful. We only stayed for one night, but really enjoyed our night at the hotel and would definitely stay there again if we were in the area.
Mark
1-night trip
8/10
For me the hotel was cold except for the bedroom which had a heater.The breakfast was excellent but the evening meal I had in the restaurant was disgusting.
Reginald
13-night trip
10/10
Very welcoming & warm atmosphere
Good location.
Excellent customer service; staff friendly but professional
Good breakfast range
Spacious room
Goid value
Victoria
2-night trip
8/10
I made a special request on the online form for a particular type of room. This was not reflected in the welcome email from the hotel, and we were allocated the wrong type of room. Problem sorted by very helpful receptionist but it took a while. I’ve been in touch with the reception manager.
Paul
3-night trip
10/10
Friendly staff and clean comfortable room
Samantha
2-night trip
8/10
For car drivers a handy location for A21, M25, M20 etc. 5 minutes to Tunbridge Wells (not at rush hour). The hospital is virtually next door and a 5 minute walk to the fantastic Black Horse pub and restaurant in Pembury. The hotel room felt a little tired and could do with a freshen up.
Gareth
1-night trip
6/10
Pleasant staff, clean enough. No aircon, room tired, small.
Not a four star experience.
Dc
2-night trip
10/10
My husband and I, and my son stayed overnight at the Mercure Tunbridge Wells in 2 classic double rooms.
We received a friendly welcome and the rooms were clean and comfortable and provided all that we needed.
We partook of the hotel breakfast, which was amazing, and probably one of the best I’ve had in a hotel … so much choice!
We will definitely use this hotel again.
Caroline
1-night trip
8/10
The rooms are spacious, the breakfast and dinner was good and the staff were helpful.
Michele
1-night trip
10/10
First time I've stayed at this hotel. Room was nice, clean with a comfy bed, shower powerful. Had a meal in the restaurant. The food was very nice.
Brendan
1-night trip
10/10
Easy access good parking, beautiful surroundings, extremely friendly ,helpful staff.
W.
1-night trip
10/10
We were incredibly well looked after by all the staff we met there. We had told them my husband had mobility issues and we had a room just nearby reception and the dining area, making access really easy. They had also given us a room with 2 comfy chairs which myself, and especially my husband, really appreciated after travelling. There was a great selection of choices at breakfast, with staff replacing items as soon as they were needed. The Mercure is a great base to explore the local area, we were able to really rest and relax. We will definitely be visiting again!
R A
1-night trip
10/10
Staff very kind, parking excellent room very quiet and clean.
Hotel could do with a lift for luggage.
Karen
1-night trip
10/10
Staff were amazing, so helpful and efficient
Anne
3-night trip
8/10
Shame swimming pool has closed
Good size.rooms.
anthony
1-night trip
10/10
A+++ friendly staff and very accommodating. Thank you
Marcus
1-night trip
10/10
Amazing hotel
Lovely staff
Highly recommend!
Ben
1-night trip
8/10
Clean & convenient. Had to pay to park unless a Meecure member which is free and easy so worth doing. Bar not particularly well stocked but room very nice, comfortable and clean. Slept very well, would rexcomend
Natalie
1-night trip
10/10
The hotel was vast and had long corridors reminded me of a care home, done the job a little far out from Tunbridge well. Beds where comfortable
Maura
1-night trip
8/10
There was cob web on the ceiling just across from the bed, on the telephone side.
Also there was dust around the bottom of the toilet at the back. Apart from that it was ok.