Mercure Chester Abbots Well Hotel

Property class: 4
Hotel with spa, near Grosvenor Park

Choose dates to view prices

When you stay at Mercure Chester Abbots Well Hotel, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • Fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Conference center
  • Meeting rooms

Feel at home (6)

  • Free cribs/infant beds
  • Children's pool
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is R978
R1 174 total
includes taxes & fees
04 Oct - 05 Oct

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Classic Double Room, 1 Double Bed

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Double Room, 1 Double Bed

8,0 out of 10
Very good
(61 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Classic Room, 2 Single Beds

A hotel room with a large bed, a desk with a chair, an air conditioning unit, and a window with curtains.

Classic Room, 2 Single Beds

7,6 out of 10
Good
(12 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Superior Suite, 1 Double Bed

A hotel room with a desk, chair, sofa, TV, bed, and a minibar.

Superior Suite, 1 Double Bed

  • 24 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Family Room (Classic)

A hotel room with two beds, a desk, a chair, and a TV.

Family Room (Classic)

8,0 out of 10
Very good
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Privilege, Double Room, 1 Double Bed

Room

Privilege, Double Room, 1 Double Bed

8,6 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Double Room, 1 Double Bed (Compact)

A hotel room with a bed, bedside lamps, a painting, a window, and a TV mounted on the wall.

Double Room, 1 Double Bed (Compact)

7,4 out of 10
Good
(32 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2

View all photos for Family Room, Multiple Beds (2 Adults and 2 Children)

A hotel room with two beds, a desk, a chair, a TV, and a window with curtains.

Family Room, Multiple Beds (2 Adults and 2 Children)

8,0 out of 10
Very good
(1 review)
  • Sleeps 4

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8.0 out of 10, Very good, 1 002 reviews
The price is R978
R1 174 total
includes taxes & fees
04 Oct - 05 Oct
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About the area

Map
Whitchurch Road Christleton, Chester, England, CH3 5QL

What's nearby

  • University of Law - Chester - 9 min walk - 0.8 km
  • Dulverton Avenue Park - 16 min walk - 1.4 km
  • Thackeray Forest Park - 2 min drive - 1.7 km
  • Vicars Cross Shopping Centre - 2 min drive - 1.4 km
  • Great Boughton Library - 3 min drive - 2.4 km

Getting around

  • Chester (CEG-Hawarden) - 22 min drive
  • John Lennon Airport (LPL) - 39 min drive
  • Manchester Airport (MAN) - 39 min drive
  • Bache Station - 7 min drive
  • Ellesmere Port Station - 9 min drive
  • Chester Station - 11 min drive

Restaurants

  • ‪The Oaklands - ‬5 min drive
  • ‪Sea Breeze - ‬16 min walk
  • ‪The Cornerhouse - ‬4 min drive
  • ‪Cherry Orchard Inn - ‬17 min walk
  • ‪The Boathouse - ‬4 min drive

About this property

Mercure Chester Abbots Well Hotel

  • When you stay at Mercure Chester Abbots Well Hotel, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.

At a glance

Hotel size

    • 126 rooms

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-in/out available
    • Check-out time is 11:00 AM
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required

Pets

    • Pets allowed (dogs only)*
    • Service animals welcome
    • Food and water bowls available

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children's pool

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby

Working away

  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Pool loungers

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Elevator

Room amenities

Be entertained

  • LED television
  • Digital TV channels

Home comfort

  • Heating
  • Portable fan
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping
  • In-room safe
  • Bulk dispenser for toiletries
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Dining

The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15.00 per pet, per night

Pool, spa, & gym (if applicable)

  • Children under 16 years old are not allowed in the spa without adult supervision

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester

Frequently asked questions

Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?

Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Mercure Chester Abbots Well Hotel?

Yes, there's an indoor pool and a children's pool.

Are pets allowed at Mercure Chester Abbots Well Hotel?

Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Mercure Chester Abbots Well Hotel?

Yes, there's free self parking.

What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.

What is there to do at Mercure Chester Abbots Well Hotel and nearby?

Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.

Are there restaurants at or near Mercure Chester Abbots Well Hotel?

Yes, The Brasserie offers British cuisine.

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Reviews

Mercure Chester Abbots Well Hotel Reviews

7,8

Good

8,2

Cleanliness

8,0

Amenities

8,6

Staff & service

7,4

Property conditions & facilities

Popular mentions

Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Lobby
Bathroom
Location

Reviews

Verified review

6/10 Good

Staff friendly and handy park & ride close by.
Verified review

6/10 Good

A moderate hotel which ( occasionally ) can be booked at reasonable prices. Nice location and excellent parking.
Verified review

10/10 Exceptional

The room was clean, the staff were very professional and friendly. The breakfast was yummy. Ample parking. Would highly recommend
Verified review

10/10 Exceptional

We came for a couple of days as a large family group and were very impressed by the hotel. Having the park and ride bus within a short walk from the hotel made it ideal for getting into chester
Verified review

10/10 Exceptional

Had a lovely stay with you, staff was very helpful as I am disabled. The rooms was so clean and plenty of space. I'd definitely book with you again. Once again thank you for a lovely break.
Verified review

8/10 Very good

Decent room and good breakfast ..
Verified review

10/10 Exceptional

My room was clean and comfortable with an amazing view of the bay Staff went above and beyond to help me with my wedding outfit and were very friendly especially lisa and emma who helped me in their own time to get ready The breakfast was amazing variety ans the staff were friendly and helpful The bar staff were amazing and the entertainment was fantastic Really loved it and didn’t want to leave my best holiday in a long time Thank you all so so much I really hope i can come back some time x
Verified review

8/10 Very good

Can’t fault the room or facilities - if I had to really find a fault it was the breakfast trays were not replenished.
Verified review

8/10 Very good

The room was average but clean. We didn't have the breakfast. The bar was good & so we're the staff on the bar, very helpful. Also the young Indian gentlemen on reception was extremely helpful and polite.
Verified review

8/10 Very good

Good stay and great location
Verified review

6/10 Good

Disappointing start as we were over an hour and half late checking in due to our room not being ready. After explaining our frustration, staff were very apologetic and offered us a drink as an apology. The rest of the stay was good.
Verified review

8/10 Very good

We were only overnight as had to leave early for ferry but found it fine staff friendly and helpful. Would stay again on my next trip
Verified review

10/10 Exceptional

Had a great stay staff are very friendly and helpful
Verified review

10/10 Exceptional

Staff are a credit to the hotel.
Verified review

8/10 Very good

Room was clean and comfy, breakfast was nice,and plentiful with polite staff
Verified review

10/10 Exceptional

Rooms were clean. Breakfast was very good and staff was very helpful.
Verified review

4/10 Fair

We stayed 2 nights as we were attending a wedding at a different Hotel in Chester The room had mounds of dust blowing from the fan which was on the dressing table, hence clumps of dust boring across it & Also large amounts on the carpet too. The fan looked like it hadn’t been cleaned in months. Looking out of the window after pulling the blind up as it was down even though day time. I witnessed quite a few rats running round outside. I have since been told this is because there are fields close by!!! Staff seemed ok but not much interaction with them Breakfast looked quite nice with a lot of choice.
Verified review

10/10 Exceptional

Absolutely great service, amazing breakfast, room and swiming pool. Definitely recommend.
Verified review

8/10 Very good

Clean rooms and pool was good. No air conditioning in the rooms and fire alarms kept going off in the evening. Overall was a good stay.
Verified review

10/10 Exceptional

Comfortable, clean and well situated hotel. Free parking for guests. Excellent value for money.
Verified review

8/10 Very good

Vlean and nice view, the staff are good and very helpful
Verified review

10/10 Exceptional

Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
Verified review

10/10 Exceptional

Friendly staff clean room and great facilities
Verified review

10/10 Exceptional

Perfect hotel for a few nights no frills stay. Staff were very friendly and welcoming. Room was clean. Hotel is dated but very reasonable price.
Verified review

6/10 Good

The staff are amazing and the location is convenient. The room was clean enough but nothing special. The TV remote didn't work properly which drove us mad and there wasn't much coffee provided. We had drinks in the bar but they were very expensive and we ate in the Brasserie one evening. The food was okay but again, nothing special. Not sure we would stay here again.