Nestled near Grosvenor Park, Mercure Chester Abbots Well Hotel offers a serene escape. Treat yourself to a body treatment or manicure at the onsite spa, indulge in British cuisine at The Brasserie restaurant, and unwind by the indoor pool with sun loungers. With free in-room WiFi and helpful staff that guests rave about.
Vicars Cross Shopping Centre - 2 min drive - 1.4 km
Great Boughton Library - 3 min drive - 2.4 km
Queens Road Park - 3 min drive - 2.1 km
Getting around
Chester (CEG-Hawarden) - 22 min drive
John Lennon Airport (LPL) - 39 min drive
Manchester Airport (MAN) - 42 min drive
Bache Station - 7 min drive
Ellesmere Port Station - 9 min drive
Chester Station - 11 min drive
Restaurants
The Oaklands - 5 min drive
Sea Breeze - 16 min walk
Cherry Orchard Inn - 17 min walk
The Boathouse - 4 min drive
Rake And Pikel - 3 min drive
About this property
Mercure Chester Abbots Well Hotel
When you stay at Mercure Chester Abbots Well Hotel, you'll be within a 10-minute drive of Chester City Walls and Chester Zoo. Guests can indulge in spa services at the spa, and British cuisine is served at The Brasserie, which is open for breakfast, lunch and dinner. Other highlights include an indoor pool, a bar/lounge and a fitness centre. The helpful staff and breakfast get great marks from fellow travellers.
At a glance
DONE
Hotel size
126 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in/out available
Check-out time is 11:00 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 8:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
24-hour room service
Snack bar/deli
Water dispenser
Traveling with children
Children's pool
What to do
Shopping
Hiking/biking trails nearby
Horse riding nearby
Working away
Meeting rooms
Conference center
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Pool loungers
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
An indoor pool
Full-service spa
Sauna
Steam room
Vegan dining options
Vegetarian dining options
Some profits reinvested in community and sustainability
Double-glazed windows
Uses some LED lighting
Waste recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Room amenities
Be entertained
LED television
Digital TV channels
Home comfort
Heating
Portable fan
Coffee/tea maker
Electric kettle
Iron/ironing board (on request)
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Private bathroom
Bathtub or shower
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
Uses some LED lighting
Recycling
Water-efficient showers only
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa, Feelgood Club. The spa is equipped with a sauna and a steam room.
The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.
Dining
The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 17.95 per person
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of GBP 15.00 per pet, per night
Pool, spa, & gym (if applicable)
Children under 16 years old are not allowed in the spa without adult supervision
Policies
Guests can rest easy knowing there's a carbon monoxide detector and a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Abbots Well Chester
Chester Abbots Well
Mercure Abbots Chester
Mercure Abbots Well
Mercure Abbots Well Chester
Mercure Abbots Well Hotel
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel
Mercure Hotel Abbots Well
Mercure Hotel Chester Abbots Well
Mercure Chester Abbots Well
Mercure Chester Abbots Well Hotel Hotel
Mercure Chester Abbots Well Hotel Chester
Mercure Chester Abbots Well Hotel Hotel Chester
Frequently asked questions
Does Mercure Chester Abbots Well Hotel offer free cancellation for a full refund?
Yes, Mercure Chester Abbots Well Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Mercure Chester Abbots Well Hotel?
Yes, there's an indoor pool and a children's pool.
Are pets allowed at Mercure Chester Abbots Well Hotel?
Yes, dogs are welcome. There's a charge of GBP 15.00 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Mercure Chester Abbots Well Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Chester Abbots Well Hotel?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Mercure Chester Abbots Well Hotel and nearby?
Have fun with nearby activities like hiking and horseback riding. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Mercure Chester Abbots Well Hotel also has a sauna and a steam room, as well as a garden.
Are there restaurants at or near Mercure Chester Abbots Well Hotel?
Yes, The Brasserie offers British cuisine.
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Reviews
Mercure Chester Abbots Well Hotel Reviews
7,6
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,0
Cleanliness
7,8
Amenities
8,4
Staff & service
7,2
Property conditions & facilities
Popular mentions
Room
Service staff
Breakfast
Food
Bed
Restaurant
Shower
Bathroom
Lobby
Location
Reviews
Verified
8/10 Very good
20 May 2026
We were only overnight as had to leave early for ferry but found it fine staff friendly and helpful. Would stay again on my next trip
Marie
Marie, 1-night trip
Verified
8/10 Very good
31 March 2026
Room was clean and comfy, breakfast was nice,and plentiful with polite staff
Denise
Denise, 3-night trip
Verified
10/10 Exceptional
13 April 2026
Rooms were clean. Breakfast was very good and staff was very helpful.
Helen
Helen, 1-night trip
Verified
10/10 Exceptional
27 January 2026
Excellent stay, staff excellent and helpful, great breakfast, fantastic pool facilities, thanks
David
David, 2-night trip
Verified
10/10 Exceptional
08 February 2026
Friendly staff clean room and great facilities
Sarah
Sarah, 2-night trip
Verified
8/10 Very good
02 March 2026
Breakfast was amazing and so hot and fresh and nice flavours and had a large option of choice for everyone , room was so clean and nice shower was red hot and lovely and the room was quiet
Michael
Michael, 1-night trip
Verified
10/10 Exceptional
27 March 2026
The staff were all amazingly professional, polite and pleasant at all times throughout our stay. Breakfast was lovely, fresh and delicious. The hotel is a short taxi ride (or even a longer walk) from Chester Centre and we noted pubs all along the route we took in a taxi. The pool was lovely but often children were in - perhaps have a child free couple of hours mid day. Very very happy with our stay.
Michelle
Michelle, 2-night trip
Verified
10/10 Exceptional
26 January 2026
All staff at this hotel and associated health club are super friendly and helpful and really made our stay pleasant. Great value for money and cracking breakfast.
Claire
Claire, 1-night trip
Verified
10/10 Exceptional
02 February 2026
The room was clean and the bed was comfortable. The staff were attentive and friendly and the food was very good. Basically everything you want from a hotel.
Glenden
Glenden, 1-night trip
Verified
10/10 Exceptional
09 February 2026
Room clean staff helpful
Alan
Alan, 1-night trip
Verified
8/10 Very good
29 December 2025
Decent stay. Highlight for me was the access to the swimming pool and jacuzzi
Zaber
Zaber, 1-night trip
Verified
10/10 Exceptional
04 January 2026
Clean and tidy, good breakfast
Kelly
Kelly, 1-night trip
Verified
10/10 Exceptional
02 November 2025
Clean rooms friendly staff had a really nice stay here thank you
Terri
Terri, 1-night trip
Verified
6/10 Good
03 March 2026
The hotel was dated and is in need of updating however the rooms were clean and the staff were very Friendly
But I couldn’t moan for the price we paid.
Tracey
Tracey, 1-night trip
Verified
10/10 Exceptional
02 December 2025
Room was clean and spacious and all the staff were extremely frienfly and courteous
ian
ian, 4-night trip
Verified
8/10 Very good
11 January 2026
Easy going kind and friendly atmosphere. Close enough to travel in to city centre o. Cheap public transport
daniel
daniel, 2-night trip
Verified
10/10 Exceptional
24 October 2025
Lovely hotel
Lovely breakfast and good choice
Zoe
Zoe, 1-night trip
Verified
8/10 Very good
14 February 2026
I have stayed at the Mercure several times this year and find it absolutely lovely..Good clean rooms, Stella Breakfast and very efficient and good natured staff.
Spa is rather busy with swimming lessons in the day but peaceful after 7.30pm
I would rate the hotel 5 star except that the bar food is poor. Overpriced, meagre standard and quality.. so bring your own sandwiches but certainly sign up for breakfast
Lesley
Lesley, 3-night trip
Verified
10/10 Exceptional
04 October 2025
Lovely hotel friendly staff
Maurice
Maurice, 2-night trip
Verified
8/10 Very good
25 October 2025
We enjoyed our stay in Chester. Our room was clean and well cared for. Staff were pleasant and helpful.
James
James, 3-night trip
Verified
10/10 Exceptional
12 September 2025
Superb facilities and amazing staff
Robin
Robin, 1-night trip
Verified
8/10 Very good
02 November 2025
Staff good and helpful
Jonathan
Jonathan, 2-night trip
Verified
8/10 Very good
02 June 2025
Staff were really friendly and helpful and the food was absolutely delicious!
Victoria
Victoria, 1-night trip
Verified
10/10 Exceptional
02 January 2025
Excellent place to stay
Really nice place to stay, very comfortable, food excellent, friendly staff.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
12 October 2025
The room was a good size and very comfortable. Staff were very friendly and helpful. Only had breakfast but it was lovely and lots of choice. Very good value for money and would definitely go back if we were in chester again