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Orchard Hotel Singapore (SG Clean)

Luxury hotel with 2 restaurants, near Orchard Road

  • Free WiFi and free parking
From
ZAR 1,753

Image gallery

  • Grand Deluxe Room - Guest Room
  • Grand Deluxe Room - Guest Room
  • Pool
  • Premier Twin Room - Bathroom
  • Grand Deluxe Room - Guest Room
Grand Deluxe Room - Guest Room. Image 1 of 130.
1 / 130Grand Deluxe Room - Guest Room
8,2.Very good.
  • Well located hotel. Recently refurbished areas. Overall excellent value

    Dec 29, 2018

  • stay was amazing, very convenient and accessible to the city and shopping malls

    Aug 16, 2018

See all 912 reviews

Official standards

This property advises that it adheres to SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Social distancing measures are in place
  • Protective clothing is available to guests
  • Masks are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Shopping
Walkable
Convenient
Safe
Dining options

The following facilities or services will be unavailable from December 1 2020 to November 30 2022 (dates subject to change):
  • Bar/Lounge(s)
    • Free parking
    • Pool
    • Free WiFi
    • Gym
    • Air Conditioning

    Property highlights

    Main amenities

    • 656 guestrooms
    • Daily housekeeping
    • 2 restaurants and pool bar
    • Outdoor pool
    • Nightclub
    • Breakfast available

    For families

    • Connecting/adjoining rooms available
    • Private bathroom
    • Free toiletries
    • Daily housekeeping
    • Laundry facilities
    • Iron/ironing board

    What’s around

    • In Orchard
    • Orchard Road - 1 min walk
    • Singapore Botanic Gardens - 14 min walk
    • National Orchid Garden - 24 min walk
    • Raffles City - 40 min walk
    • Bugis Street Shopping District - 43 min walk

    Book this property and collect stamps after your stay

    Remember, collect 10 stamps, get 1 reward* night

    Enter dates for 2 guests

    • Premier Room
    • Premier Club King Room
    • Signature Deluxe
    • Signature Suite
    • Signature Premier
    • Premier Club Twin Room
    • Premier Twin Room
    • Grand Deluxe Room
    • Grand Deluxe Twin Room
    • Premier Family King

    Location

    • In Orchard
    • Orchard Road - 1 min walk
    • Singapore Botanic Gardens - 14 min walk

    What’s around

    Landmarks

    • In Orchard
    • Orchard Road - 1 min walk
    • Singapore Botanic Gardens - 14 min walk
    • National Orchid Garden - 24 min walk
    • Raffles City - 40 min walk
    • Bugis Street Shopping District - 43 min walk
    • Royal Thai Embassy - 3 min walk
    • ION Orchard - 8 min walk
    • Lucky Plaza - 10 min walk
    • Gleneagles Hospital - 12 min walk
    • The Paragon - 12 min walk

    Getting around

    • Changi Airport (SIN) - 22 min drive
    • Singapore (XSP-Seletar) - 16 min drive
    • Senai International Airport (JHB) - 50 min drive
    • JB Sentral - 50 min drive
    • Orchard Station - 7 min walk
    • Newton Station - 18 min walk
    • Somerset Station - 20 min walk

    At a glance

    Hotel size

    • This hotel has 656 rooms
    • This hotel is arranged over 18 floors

    Arriving/leaving

    • Check-in time 3:00 PM-midnight
    • Check-out time is 11:00 AM

    Restrictions related to your trip

    • The government of SG has mandated which hotels can accept leisure bookings

    Special check-in instructions

    Front desk staff will greet guests on arrival.

    Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

    Pets

    • Pets not allowed (service animals welcome)

    Internet

    • Free WiFi and wired Internet access in public areas
    • Free WiFi in rooms

    Parking

    • Free secured onsite self parking
    • Free secured onsite valet parking
    • Wheelchair-accessible parking on site
    • Onsite parking includes off-street options
    *See small print for additional details or extra charges

    In the hotel

    Food and drink

    • Buffet breakfast daily (surcharge)
    • 2 restaurants
    • Coffee shop/café
    • Poolside bar
    • 24-hour room service
    • Coffee/tea in a common area

    Things to do

    • Outdoor pool
    • Fitness facilities
    • Nightclub

    Working away

    • 24-hour business center
    • Conference space
    • Meeting rooms
    • Conference space size (feet) - 21605
    • Conference space size (meters) - 2007
    • Conference center

    Services

    • 24-hour front desk
    • Concierge services
    • Tours/ticket assistance
    • Limo or Town Car service available
    • Dry cleaning/laundry service
    • Laundry facilities
    • Free newspapers in lobby
    • Luggage storage
    • Wedding services
    • Multilingual staff
    • Porter/bellhop

    Facilities

    • Number of buildings/towers - 2
    • Elevator
    • Safe-deposit box at front desk
    • Designated smoking areas
    • Television in common areas

    Accessibility

    • Accessible bathroom
    • In-room accessibility
    • Wheelchair-accessible parking
    • Wheelchair-accessible path to lift
    • Wheelchairs available on site
    • Raised toilet seat
    • Grab bar - near toilet
    • Bathroom emergency pull cord

    Languages Spoken

    • Chinese
    • English
    • Filipino
    • Indonesian
    • Japanese
    • Korean
    • Malay

    In the room

    Home comforts

    • In-room climate control (air conditioning)
    • Coffee/tea maker
    • Bathrobes
    • Slippers
    • Iron/ironing board

    Sleep well

    • Pillow menu

    Freshen up

    • Private bathroom
    • Free toiletries
    • Hair dryer

    Be entertained

    • LCD TV
    • Pay movies
    • Cable TV channels

    Stay connected

    • Desk
    • Free newspaper
    • Free WiFi
    • Phone

    Food and drink

    • Free bottled water

    More

    • Daily housekeeping
    • In-room safe
    • Connecting/adjoining rooms available

    Special features

    Dining

    Orchard Cafe - This café serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required.

    Hua Ting Restaurant - This restaurant specializes in Chinese cuisine and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.

    Small print

    Also known as

    • Hotel Singapore Orchard
    • Orchard Hotel Singapore (SG Clean) Hotel
    • Orchard Hotel Singapore (SG Clean) Singapore
    • Orchard Hotel Singapore (SG Clean) Hotel Singapore
    • Orchard Hotel Singapore
    • Singapore Orchard Hotel
    • Orchard Hotel Singapore
    • Orchard Singapore Sg Clean

    Optional extras

    Rollaway beds are available for SGD 94.16 per night

    Buffet breakfast is offered for an extra charge of SGD 44.73 for adults and SGD 22.36 for children (approximately)

    Policies

    The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

    Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a security system on site.

    This property advises that enhanced cleaning and guest safety measures are currently in place.

    Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

    Personal protective equipment, including masks, will be available to guests.

    Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas.

    Enhanced food service safety measures are in place.

    Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

    This property affirms that it follows the cleaning and disinfection practices of SG Clean (Singapore) and We Clean. We Care. We Welcome. (Millennium).

    This property accepts credit cards. Cash is not accepted.

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    FAQs

    • Yes, Orchard Hotel Singapore (SG Clean) does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
    • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
    • Yes, there's free self and valet parking.
    • Yes, there's an outdoor pool.
    • Sorry, pets aren't allowed, but service animals are welcome.
    • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
    • Yes, there are 2 onsite restaurants, featuring Chinese cuisine. Nearby restaurants include il Cielo (3-min walk), Brasserie Les Saveurs (4-min walk), and Shinji by Kanesaka (4-min walk).
    • No, this hotel doesn't have a casino, but Resort World Sentosa Casino (11-min drive) and Marina Bay Sands Casino (15-min drive) are both nearby.
    • Orchard Hotel Singapore (SG Clean) has a nightclub and an outdoor pool, as well as a fitness center and access to a nearby outdoor pool.
    8,2.Very good.
    • 10,0.Exceptional

      I had a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

      1 night trip, Apr 22, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Good

      I had a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

      Cyril, 1 night trip, Apr 20, 2021

      Verified Hotels.com guest review

    • 4,0.Fair

      Service was good but the room is small. Somehow even though the air conditioner was fully working, the room was always humid.

      5 night trip, Apr 4, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Great Shopping Spree Stay..

      It was just a 1 night staycation with my family but we were very satisfied with the cleanliness, service comfort of the room and premises. The strategic location for our shopping spree was a great plus and certainly will come back for next shopping stay. Great!!

      Fatimah, 1 night family trip, Apr 2, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      Friendly Staff and helpful.. smoking room at level 9. I am amazed that the rooms doesn't smell of cigarettes when we checked in. Awesome cleaners too.

      1 night family trip, Apr 2, 2021

      Verified Hotels.com guest review

    • 6,0.Good

      Bad impression!

      1. The international breakfast is hilariously lousy. Dual standard of managing SOPs. 2. At first, front desk officer lied about the room facts. I requested a room change and yet that front desk officer Ms C.... Yam pretend not remember what she said earlier. Luckily, I approached another front desk officer, Ms Queenie and many thanks to her who is sincere to solve my problem. 3. Orchard Wing is suck and very small room even though it is newly renovated. Highly recommended Claymore Wing which has spacious room and not that old renovation, good for family stay.

      2 night family trip, Apr 1, 2021

      Verified Hotels.com guest review

    • 8,0.Very good

      Room was clean. Staff very friendly.

      Mohamad, 1 night family trip, Mar 25, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      Bad bad service hotel

      The checkin was very very slow and the staff was unpolite, bad bad service and never recommendation for this hotel.

      WENHUI, 3 night business trip, Mar 21, 2021

      Verified Hotels.com guest review

    • 2,0.Poor

      Teribble room and plumbing.

      First the sink in the room choked and we needed to call for plumbing service. Then there was leakage in our room coming from the ceiling. We requested for a change of room and only got a new room ready at 10pm. It was very inconvient as the other room was located at the other wing. They did not even offer any compensation for the inconvient caused. We had to personally call to make noise to request for late check out. We were quite happy with the new room until another prob came in the morning. The toilet choked and we couldnt flush down anything. My 3 year old daughter have to use the toilet at the lobby instead. We were so turn off with the terrible plumbing system that we cant even bother to report it. We packed our bags and left way before the check out time. Defintely not staying there again.

      Nurul, 1 night family trip, Mar 19, 2021

      Verified Hotels.com guest review

    • 10,0.Exceptional

      I had a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

      1 night trip, Mar 15, 2021

      Verified Hotels.com guest review

    See all 912 reviews