4/10 Fair
Oct 1, 2024
Housekeeping is Questionable
Definitely not a 4 star hotel! Positive was the staff was friendly, breakfast was good and the gym/sauna area was beautiful. Location great right by the lake with walking paths and restaurants.
Negative, cleanliness was the biggest issue. Our bathroom did not look cleaned up upon arrival. Someone's razor with hair in it was left in our shower. I asked my room to be cleaned, was gone for over 4 hours and it was not done when I returned. I then asked for clean towels in lieu of a cleaning and they were never delivered until I asked a second time. Lamps and corners were dusty and some even had cobwebs. Bed seemed clean, but clearly there is no attention to detail in the cleaning.
The property was also very dated looking and not like the photos.
Will not stay here again.
Bradley
Bradley, 5-night business trip
Verified Hotels.com guest review