New York Hilton Midtown

4.0 star property
Hotel with 2 restaurants, near 5th Avenue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for New York Hilton Midtown

Premium bedding, in-room safe, desk, blackout curtains
Point of interest
Exterior
Point of interest
LCD TV, pay films, MP3 dock

Reviews

8,0 out of 10

Very good

Popular amenities

  • Spa
  • Electric vehicle charging point
  • Bar
  • Parking available
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • 24-hour health club
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • Business center
  • Meeting rooms
  • 24-hour front desk
  • Coffee/tea in a common area

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Daily housekeeping
The price is R3 640
R4 994 total
includes taxes & fees
19 Jan - 20 January 2025

Room options

Available filters for rooms
Showing 33 of 33 rooms

Executive Suite, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Pillowtop bed
Blackout drapes/curtains
Premium bedding
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 2 Double Beds, Accessible (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Presidential Suite 1 Bedroom Mobility Access RI Shower

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 121 sq m
  • Sleeps 5
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

2 Double Executive Suite Mobility Access w/ Tub

Highlights

Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Designer toiletries
  • 31 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Skyline)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

Premier Room, 2 Double Beds, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 2 Double Beds

Presidential Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Blackout drapes/curtains
  • 117 sq m
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds (Wicked Experience)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Sofa bed
Private bathroom
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Sofa bed
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Designer toiletries
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite One Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

Executive Suite Two Beds

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 58 sq m
  • Sleeps 6
  • 2 Double Beds

Urban Room King Bed

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Sofa bed
Designer toiletries
  • 31 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 7
  • 1 King Bed and 2 Double Beds

Room, 2 Double Beds

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed (Urban)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • Sleeps 4
  • 1 King Bed

Presidential Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
  • 58 sq m
  • Sleeps 6
  • 1 King Bed

Executive Suite, 1 King Bed, Accessible (Hearing)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Executive Lounge
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
  • 58 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • City view
  • Sleeps 4
  • 1 King Bed

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About the area

Map
1335 Avenue Of The Americas, New York, NY, 10019

What's nearby

  • 5th Avenue - 5 min walk - 0.4 km
  • Broadway - 5 min walk - 0.5 km
  • Rockefeller Center - 7 min walk - 0.7 km
  • Times Square - 9 min walk - 0.8 km
  • Grand Central Terminal - 18 min walk - 1.6 km

Getting around

  • Teterboro, NJ (TEB) - 16 min drive
  • Newark Liberty Intl. Airport (EWR) - 20 min drive
  • LaGuardia Airport (LGA) - 27 min drive
  • Linden, NJ (LDJ) - 27 min drive
  • John F. Kennedy Intl. Airport (JFK) - 55 min drive
  • Grand Central - 42 St. Station - 17 min walk
  • New York W 32nd St. Station - 21 min walk
  • Penn Station - 29 min walk
  • 57 St. Station - 3 min walk
  • 47 - 50 Sts - Rockefeller Center Station - 4 min walk
  • 7 Av. Station (E 53rd St.) - 4 min walk

Restaurants

  • ‪The Halal Guys - ‬1 min walk
  • ‪First Capital Bridge - ‬1 min walk
  • ‪Le Pain Quotidien - ‬2 min walk
  • ‪Pazza Notte - ‬2 min walk
  • ‪Fogo de Chão - ‬2 min walk

About this property

New York Hilton Midtown

You'll be in a fantastic location at New York Hilton Midtown, just a 5-minute walk from Radio City Music Hall and Museum of Modern Art. Guests can indulge in mani/pedis, and Herb N Kitchen, one of 2 restaurants, serves American cuisine and is open for breakfast, lunch, and dinner. Other features include a bar/lounge, a 24-hour health club, and a 24-hour fitness center. Fellow travelers like the central location for the sightseeing and because it's only a short walk to public transportation: 57 St. Station is 3 minutes and 47 - 50 Sts - Rockefeller Center Station is 4 minutes.

Languages

Chinese (Mandarin), English, French, German, Japanese, Portuguese, Spanish

At a glance

DONE

Hotel size

    • 1878 rooms
    • Arranged over 45 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: 2:00 AM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age – 21
    • Check-out time is noon
    • Contactless check-out
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and smart lock details; front desk staff will greet guests on arrival
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 21
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed (2 total, up to 34 kg per pet)*
    • Service animals welcome
    • Specific rooms only, restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • WiFi (speed: 500+ Mbps (good for 6+ people or 10+ devices)) and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered on-site valet parking (USD 103.43 per day; includes in/out privileges)
    • Electric vehicle charging point on site

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 6:30 AM–11 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)

What to do

  • Shopping
  • Free bicycles nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center (150000 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 1963
  • ATM/banking
  • Safe-deposit box at front desk
  • 24-hour health club
  • Spa services
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Assistive listening devices available
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible concierge desk
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Lever door handles
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • MP3 docking station
  • LCD television
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Free crib/infant bed

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • WiFi (surcharge) (speed of 500+ Mbps (good for 6+ people or 10+ devices))
  • Phone

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.

Dining

Herb N Kitchen - This buffet restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare.
Minus5 Ice Bar - This cocktail bar specializes in American cuisine.
Bridges Bar - This bar specializes in American cuisine and serves light fare only. Happy hour is offered. Open daily.
Lobby Lounge - This lobby lounge specializes in American cuisine and serves light fare only. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 50.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Destination fee: USD 40.16 per accommodation, per night

Optional extras

  • WiFi is available in guestrooms for USD 14.95 per day (rates may vary)
  • Wired internet access is available in guestrooms for USD 14.95 per day (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 44.95 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay (maximum USD 50 per stay)

Parking

  • Covered valet parking costs USD 103.43 per day with in/out privileges

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Hilton Midtown
Hilton Midtown Hotel
Hilton Midtown New York
Hilton New York
Hilton New York Midtown
Midtown Hilton
Midtown Hilton New York
New York Hilton Midtown
New York Hilton Midtown Hotel
New York Midtown Hilton
Hilton New York City
Hilton New York Hotel New York City
New York City Hilton
New York Hilton
New York Hilton Midtown Hotel
New York Hilton Midtown New York
New York Hilton Midtown Hotel New York

Frequently asked questions

Does New York Hilton Midtown offer free cancellation for a full refund?
Yes, New York Hilton Midtown does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at New York Hilton Midtown?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 75 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at New York Hilton Midtown?
Yes. Valet parking costs USD 103.43 per day. Electric vehicle charging is available.
What are the check-in and check-out times at New York Hilton Midtown?
Check-in start time: 3:00 PM; Check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-in and check-out and contactless check-out are available.
Is there an onsite casino at New York Hilton Midtown?
No, this hotel doesn't have a casino, but Resorts World Casino (19-min drive) is nearby.
What is there to do at New York Hilton Midtown and nearby?
Have fun with nearby activities like cycling and hiking. Enjoy amenities like a 24-hour health club and spa services.
Are there restaurants at or near New York Hilton Midtown?
Yes, there are 2 onsite restaurants, featuring American cuisine.
What's the area around New York Hilton Midtown like?
New York Hilton Midtown is in Manhattan, a short 3-minute walk from 57 St. Station and 3 minutes' walk from Radio City Music Hall. Travelers say the local area is very central perfect for sightseeing.

New York Hilton Midtown Reviews

Reviews

8,0

Very good

8,4/10

Cleanliness

8,2/10

Staff & service

7,8/10

Amenities

8,0/10

Property conditions & facilities

7,8/10

Eco-friendliness

Reviews

6/10 Good

Great service
Service was great. Had issue with toilet and thermostat. Room had wear and tear furniture.
1-night family trip
Verified Hotels.com guest review

6/10 Good

Less than pleased
I came into the city to see my son and found the rooms were dated considering what I spent for one night. Also, not even a courtesy bottle of water was in the room. The elevators took far too long to go down when I was checking out.
Kimberly, 1-night trip
Verified Hotels.com guest review

6/10 Good

Hotel good for location
The hotel was in a good location. However, there was no coffee maker nor microwave in the room. We had to buy coffee daily. There weren’t enough towels and no sheets for the pull out bed. Also, the AC was not working so our floor was hot and stuffy.
3-night family trip
Verified Hotels.com guest review

8/10 Very good

BRENDAN, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

This place is a dump
Hotel room was a nice size but the beds were double beds and uncomfortable and outbof shape mattresses. Chair in room had stains, hair in shower. No coffee in room Lobby was noisy and trash cans filled and over flowing. End tables and other tables in lobby dirty cups, napkins and spills all over, need someoen to clean. Bar no place to sit and have a cocktail for same reason, to dirty to put a drink down. For a Hilton hotel this place is a dump.
Elisabeth, 1-night family trip
Verified Hotels.com guest review

2/10 Poor

Extras fees not explained
Extras fees charged without any explanation and staff with limited patience to explain.
Vitor, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Christmas Must!
Location was perfect for all things Christmas!
Daniel, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent Location
Great mid-town location. Walked to Central Park, Times Square, Rockefeller Center, Bryant Park,MoMa, and all the shopping. Subway stop right there too.
Amy, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Hiltom midtown on 6th.
Comfy bed and great tv! Excellent shower with all needed showering supplies. Wife likes the shampoo. Friendly cleaning and bar staff. No coffee maker or refrigerater. Great location. We enjoyed the nearby consolate and blue willow restaurants. Quick friendly checkin.
A, 3-night trip
Verified Hotels.com guest review

8/10 Very good

Rebecca, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

1-night family trip
Verified Hotels.com guest review

8/10 Very good

Michelle, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Kim, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

nice and beautiful place regardless of the weather conditions but everything was close...
Julio, 3-night family trip
Verified Hotels.com guest review

6/10 Good

Think twice
$500 per night - it’s ok this the season but there was no complimentary water in room. HVAC not completely function. Finally turned it off to try lower temp in room. $5 service fee to store my bag for a few hours. Missing many things that used to be standard. The grab and go market was great. No price gouging and staff friendly. Furniture in room very shop worn. Desk chair should be replaced.
Lucy, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Close to everything for Christmas
Room was amazing . Staff was amazing. Came to NY for the holidays and it was surprising the be a Hilton you would think the inside would have been done more for the holidays being a Hilton. Love the location being close to everything.
Joe, 4-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

HILTON New York Midtown, great location
An old classic hotel in Mid Town Manhattan still in great shape and convenient to everything.
Michael, 2-night business trip
Verified Hotels.com guest review

6/10 Good

This hotel was ok, needs a remodel. No room service was available. The bar area was probably the nicest feature and the location
Bianca, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Difficult stay
Two of the three elevators to the 28th floor were broken, stranding us in the lobby or on the 28th floor anytime we wanted to leave. One time we waited almost 30 minutes. The halls had dirty sheets and garbage left in them. The prices in the deli were exorbitant. The rooms lacked basic amenities like a coffee maker or Wi-Fi. There was little to no seating in the lobby.
Steven, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Good for a few days of stay without kids
Its pretty old and dated. Room sizes and sleeping capacity are not the best for the given price. Best thing is it's location and friendly staff and prompt service.
Abhijit, 3-night family trip
Verified Hotels.com guest review

2/10 Poor

Hour to check in
I stood in line with about 50 other people just to check in. I counted 7 desks with only two working and each of them in and out over and over. I can’t even believe how terrible their efficiency and customer service was even before I got a room! Plus, the room was mediocre at best, especially for a Hilton. I come to NY often for business but won’t stay here again.
Sarah, 1-night business trip
Verified Hotels.com guest review

8/10 Very good

Midtown Manhattan
My trip great! Hotel a little disappointing. The room is really dated. The chair looked old dirty and worn. The headboards on both beds fabric flaking off. The elevator area so congested people got upset and rude. The lobby staff excellent and patient. Great location.
Christine, 3-night family trip
Verified Hotels.com guest review

4/10 Fair

Good location, the rest is Meh.
Hotel is tired. Room service is from the cafe and not full service. Its meh. Location is good.
Kelly, 2-night business trip
Verified Hotels.com guest review

6/10 Good

Ned, 2-night family trip
Verified Hotels.com guest review

4/10 Fair

Either hotels.com or ny Hilton lost reservation resulting in nightmare at check in. Took 4 hours to resolve. Hotels.com chat is worthless. Until you begin publishing a phone number to solve issues we will not use again.
stephen, 4-night trip
Verified Hotels.com guest review