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Maison St Charles

3.0 star property
Hotel with outdoor pool, near National World War II Museum

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Maison St Charles

Exterior
Terrace/patio
Outdoor pool, open 10 AM to 10 PM, pool loungers
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

7,6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Parking available
    Parking available
  • Gym
    Gym
  • Connecting rooms available
    Connecting rooms available
  • Pool
    Pool
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Self parking
  • Spa tub
  • Room service
  • Business center
  • Meeting rooms
  • Terrace
  • 24-hour front desk
Feel at home
  • Children stay free
  • Connecting/adjoining rooms available
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The price is R1 639
R1 922 total
includes taxes & fees
19 Nov - 20 Nov

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Suite, 2 Bedrooms

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Shower/tub combination
2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite (Whirlpool)

In-room safe, desk, laptop workspace, iron/ironing board

Suite (Whirlpool)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Mobility Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Mobility Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Laptop workspace
  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Laptop workspace
  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
Laptop workspace
  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 Queen Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Flat-screen TV
Private bathroom
Shower/tub combination
Hair dryer
Cable channels
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Kitchenette

In-room safe, desk, laptop workspace, iron/ironing board

Suite, Kitchenette

Highlights

Air conditioning
Connecting rooms available
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

In-room safe, desk, laptop workspace, iron/ironing board

Executive Suite

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Shower/tub combination
2 bathrooms
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior
Sonesta ES Suites New Orleans Downtown
Free breakfast
Pet-friendly
Parking available
Free WiFi
8.2 out of 10, Very good, (1014)
The price is R1 473
R1 730 total
includes taxes & fees
24 Nov - 25 Nov
Sonesta ES Suites New Orleans Downtown
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About the area

Map
1319 Saint Charles Avenue, New Orleans, LA, 70130

What's nearby

  • National World War II Museum - 6 min walk
  • Ernest N. Morial Convention Center - 15 min walk
  • Caesars Superdome - 2 min drive
  • Canal Street - 3 min drive
  • Port of New Orleans - 3 min drive

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 22 min drive
  • New Orleans Union Passenger Terminal - 13 min walk
  • Saint Charles at Erato Stop - 1 min walk
  • Saint Charles at Martin Luther King Jr. Stop - 1 min walk
  • St. Charles at Melpomene Stop - 2 min walk

Restaurants

  • ‪Wendy's - ‬1 min walk
  • ‪Raising Cane's Chicken Fingers - ‬1 min walk
  • ‪Popeyes Louisiana Kitchen - ‬1 min walk
  • ‪Burger King - ‬5 min walk
  • ‪Houston's Restaurant - ‬9 min walk

About this property

Maison St Charles

When you stay at Maison St Charles, you'll be in a great location, within just a 10-minute walk of National World War II Museum and Magazine Street. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Mr. Eds Seafood, which serves seafood and is open for lunch and dinner. Other highlights include a bar/lounge, a 24-hour fitness center, and a spa tub. Fellow travelers like that it's only a short walk to public transportation: Saint Charles at Erato Stop and Saint Charles at Martin Luther King Jr. Stop are just steps away.

Languages

English

At a glance

Hotel size

  • 130 rooms
  • Arranged over 3 floors

Arriving/Leaving

  • Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
  • Express check-out available
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age: 21
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (2 total, up to 50 lbs per pet)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Secured onsite self parking (USD 25.0 per night)
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking and van parking on site
  • Onsite parking limited

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • To-go breakfast (surcharge) 8:00 AM–10:00 AM on weekdays and 9:00 AM–10:00 AM on weekends
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Room service (limited hours)

Traveling with children

  • Children stay free (see details)

What to do

  • Bicycle rentals nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Free newspapers in lobby
  • Luggage storage
  • Porter/bellhop
  • Pool loungers

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Spa tub
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 51
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Stair-free path to entrance
  • Cobblestone flooring in public areas

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi
  • Free local calls

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Mr. Eds Seafood - This seafood restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar.

Fees & policies

Refundable deposits

  • Deposit: USD 100 per accommodation, per stay

Optional extras

  • To-go breakfast is offered for an extra charge of approximately USD 14.99 per person
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 50 per accommodation, per stay

Parking

  • Secured self parking costs USD 25.0 per night
  • RV/bus/truck parking is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 10 AM to 10 PM

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher and a security system on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and debit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Charles Maison
Maison St.
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Frequently asked questions

Does Maison St Charles offer free cancellation for a full refund?
Yes, Maison St Charles does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Maison St Charles?
Yes, there's an outdoor pool. Guests have pool access from 10 AM to 10 PM.
Are pets allowed at Maison St Charles?
Yes, pets are welcome, with a limit of 2 total and maximum weight of 50 lbs per pet. There's a charge of USD 50 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Maison St Charles?
Yes. Self parking costs USD 25.0 per night. Parking spots may be limited. RV/bus/truck parking is available.
What are the check-in and check-out times at Maison St Charles?
Check-in start time: 4:00 PM; Check-in end time: 11:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out is available.
Is there an onsite casino at Maison St Charles?
No, this hotel doesn't have a casino, but Caesars New Orleans Casino (3-min drive) and Fair Grounds Race Course (7-min drive) are both nearby.
What is there to do at Maison St Charles and nearby?
Have fun during the warmer months with activities nearby such as cycling. Enjoy a relaxing soak in the spa tub and an invigorating swim in the outdoor pool. Maison St Charles also has a 24-hour fitness center and a picnic area, as well as a garden.
Are there restaurants at or near Maison St Charles?
Yes, Mr. Eds Seafood offers seafood.
What's the area around Maison St Charles like?
Maison St Charles is a short 1-minute walk from Saint Charles at Erato Stop and 6 minutes' walk from National World War II Museum. Travelers love the hotel's prime location.

Maison St Charles Reviews

Reviews

7,6

Good

7,6/10

Cleanliness

8,0/10

Staff & service

7,2/10

Amenities

7,4/10

Property conditions & facilities

7,4/10

Eco-friendliness

Reviews

6/10 Good

Philip C, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Sandra, 2-night trip
Verified Hotels.com guest review

6/10 Good

Scott, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Samantha, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Jodi, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

My stay was amazing, the third night my lamp stop working, only complain but didnt ruin my time at your establishment, you guys where awesome.
Arizona, 5-night trip
Verified Hotels.com guest review

8/10 Very good

Noelle, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Chade, 2-night trip
Verified Hotels.com guest review

6/10 Good

Disappointed by staff overall
I’m honestly surprised to see positive comments about the staff’s friendliness, as that wasn’t my experience at all. When I checked in on October 28, there was an amazing woman at the front desk who made us feel welcome, but that was the only positive interaction. Every other staff member we dealt with seemed to have a poor attitude, and my friends and I felt they were dismissive and unhelpful. Throughout the week, I had some simple questions but received dry, unwelcoming responses. The biggest issue, however, was housekeeping. For the last two days of our stay, our room wasn’t cleaned. On the first of those days, after multiple requests, we finally asked just for fresh towels since there weren’t enough racks to hang towels for three people. Unfortunately, housekeeping didn’t come back with towels until we pushed further the next day. Despite assurances from someone claiming to be the housekeeping manager that our room would be cleaned by 5 p.m., we returned to find it untouched and no trash removed. When I raised these concerns with the front desk, I was told there was nothing they could do. They even refused to take out the bags of trash piling up in our room and suggested we talk to someone the next day – knowing we had an early checkout. There was no attempt to offer any real solution, which left us feeling unheard and dismissed. I’ve never felt compelled to leave a review like this before, but the way we were treated was disappointing, and I wouldn’t recommend here.
Shannon, 4-night trip with friends
Verified Hotels.com guest review

4/10 Fair

Alan, 4-night trip
Verified Hotels.com guest review

10/10 Exceptional

3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

The staff was AMAZING! And the location perfect. My only complaint is the quality of the bed pillows.
Kellie, 10-night family trip
Verified Hotels.com guest review

2/10 Poor

Our room was not ready at 4 - we had a concert and had to get ready in the bathroom of the lobby, which by the way did not have a plug. We had to sit on the floor of the lobby and use phones for mirrors to do hair.
Kathleen, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Madison, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Staying for Taylor Swift concert
The hotel and staff were amazing. Wonderful courtyard and loved the location.
3-night trip with friends
Verified Hotels.com guest review

2/10 Poor

Awful customer service by hotels.com and hotel!
Didn’t even get to stay there and they wouldn’t give a refund. They didn’t have my room ready until after 5:30pm and were very rude. They won’t refund my money and neither would Hotels.com. Very poor customer service all the way around. Very disappointed!
Danna, 1-night trip
Verified Hotels.com guest review

6/10 Good

Front desk person was rude and not hospitable at all.
Venita, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

We had an amazing time when we stayed there! The balcony was such a fantastic added perk and the service was fantastic !! We loved the pool as well, it was great to end a day there! The lights made the ambiance so great. Jesse, the night clerk was so enjoyable to talk to and deal with. Would absolutely recommend staying here
Lisa, 6-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great stay
Great service and nice rooms. Very afforsable as well.
Benjamin, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Margret, 2-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Jessica, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Cockroaches and Mold
Please look at the photos! The hotel room had stains on the walls, mattress, curtains, floorboards, and lamp shades. The bedding felt like it had crumbs between the sheets, even after we asked the cleaners change them. The bathroom had mold and because of the design of the shower the floor would always get wet. Worst of all there were cockroaches, which conveniently didn’t come out till our last night. Hotels.com did nothing to help us find new arrangements. Please learn from my mistake. Do not come here.
Steven, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Poul, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay Hotel Maison
Perfect location, beautiful grounds, friendly staff.
JoJean, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Deirdre, 2-night trip
Verified Hotels.com guest review