Lake End Rangiuru Street, Po Box 348, Rotorua, 3010
What's nearby
Eat Street - 2 min walk
Tamaki Maori Village - 11 min walk
Rotorua Central Mall - 12 min walk
Polynesian Spa - 14 min walk
Skyline Rotorua - 6 min drive
Getting around
Rotorua (ROT-Rotorua Regional) - 14 min drive
Restaurants
Pig & Whistle Historic Pub - 6 min walk
Lone Star - 4 min walk
Third Place Cafe - 8 min walk
Social Club - 4 min walk
Brew | Craft Beer Pub - 2 min walk
About this property
ibis Rotorua
Ibis Rotorua puts you within a 10-minute drive of Polynesian Spa and Skyline Rotorua. Free self parking is an added perk, and guests looking to stay active can check out the nearby hiking/biking trails, mountain biking, and segway rentals/tours. Fellow travelers love the comfortable beds and helpful staff.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Japanese, Malay, Spanish, Thai
At a glance
Hotel size
145 rooms
Arriving/Leaving
Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 18
Check-out time is 11 AM
Contactless check-out
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Pets
Pets not allowed
Service animals welcome
Internet
WiFi in public areas*
WiFi in rooms*
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
Electric vehicle charging point on site
Free off-site parking nearby
Other information
Designated smoking areas
Property amenities
Food and drink
Water dispenser
What to do
Access to nearby indoor pool
Hiking/biking trails nearby
Mountain biking nearby
Horse riding nearby
Segway rentals/tours nearby
Ziplining nearby
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Bicycle rentals
Facilities
Safe-deposit box at front desk
Garden
Communal living room
Vegan dining options
Vegetarian dining options
At least 10% of profits reinvested in community & sustainability
Local culture & ecosystem education
At least 80% lighting from LEDs
Comprehensive recycling policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Accessibility
Wheelchair accessible
Elevator
Elevator door width (inches): 36
Wheelchair-accessible parking
2 on-site accessible parking spaces
Wheelchair-accessible van parking
Wheelchair-accessible path to elevator
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
42-inch LED TV
Premium satellite channels
Home comfort
Air conditioning
Electric kettle
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Down comforter
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
More
Daily housekeeping
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
LED light bulbs
Recycling
Water-efficient showers only
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
WiFi is available in guestrooms for NZD 10.00 per 24-hour period (rates may vary)
WiFi is available in public areas for NZD 10.00 per day (rates may vary)
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Noise-free guestrooms cannot be guaranteed.
The photos in this description reflect the brand standard and are provided for illustrative purposes only.
This property accepts major credit cards. Cash is not accepted.
Cashless transactions are available.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Ibis Hotel Rotorua
Ibis Rotorua
Rotorua Ibis
Ibis Rotorua Hotel Rotorua
ibis Rotorua Hotel
ibis Rotorua Hotel
ibis Rotorua Rotorua
ibis Rotorua Hotel Rotorua
Frequently asked questions
Does ibis Rotorua offer free cancellation for a full refund?
Yes, ibis Rotorua does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ibis Rotorua?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at ibis Rotorua?
Yes, there's free self parking. Electric vehicle charging is available.
What are the check-in and check-out times at ibis Rotorua?
Check-in start time: 2 PM; Check-in end time: midnight. Check-out time is 11 AM. Contactless check-in and check-out are available.
What is there to do at ibis Rotorua and nearby?
Have fun with nearby activities like hiking, horseback riding, and mountain biking. Additional recreation nearby includes segway rentals. Enjoy amenities like a garden and access to a nearby indoor pool.
What's the area around ibis Rotorua like?
Ibis Rotorua is in the heart of Rotorua, a short 14-minute walk from Polynesian Spa and 6 minutes' walk from Rotorua Night Market. Travelers give top marks for the hotel's prime location.
ibis Rotorua Reviews
Reviews
8,0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,4/10
Cleanliness
8,2/10
Staff & service
7,2/10
Amenities
7,8/10
Property conditions & facilities
7,8/10
Eco-friendliness
Reviews
6/10 Good
29 January 2025
We booked a king bed room and were given a twin double, not happy about that. The booked breakfast was less than average and disappointing.
The room cleanliness/ servicing was good
Location was good
Hotel condition average
Would not recommend hotel
Geoff
Geoff, 2-night trip
Verified Hotels.com guest review
8/10 Very good
18 January 2025
Dianne
Dianne, 2-night trip
Verified Hotels.com guest review
8/10 Very good
17 January 2025
Very comfortable, facilities were great when you consider you cam use the attached Novotel too. The service at the lobby especially at checkin was shambolic withnone person trying to check everyone in and out, a duty manager came out to help her out and saved the day, but still had to wait for half an hour with no updates after habing to wait for the room (this was way after the checkin tome too).
Louise
Louise, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
11 January 2025
Good location easy walk to many different restaurants. Breakfast was good also.
Michael
Michael, 1-night trip
Verified Hotels.com guest review
6/10 Good
08 January 2025
Ibis Rotorua
Check-in was very slow. We arrived 10 minutes before our scheduled check in time of 2:00 pm and had to wait an additional hour before our room was ready. There was a long line at reception until at least 6:00. Parking and laundry facilities were free and the location was good (close to lake)
Leslie J
Leslie J, 1-night trip
Verified Hotels.com guest review
2/10 Poor
07 January 2025
Solid 1 star hotel.
Ibis Rotorua was terrible. Rooms were not ready until 2.5 hours after checkin time. Room was dirty and had very stained carpet. Broken chair in room. Could not enter building from downstairs carpark after 7pm as card reader was not working, had to walk up to street level and enter through front door. I would not recommend staying here.
Lee
Lee, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
28 December 2024
Good location and spec - no frills but good
christopher
christopher, 2-night trip
Verified Hotels.com guest review
4/10 Fair
28 December 2024
Room poorly lit, no/bad toilettes, room not good, service not great. Only plus was the location
Swagata
Swagata, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
17 December 2024
Damian
Damian, 2-night trip
Verified Hotels.com guest review
8/10 Very good
13 December 2024
Great for the price
Well placed in the town. Just a 5/10min walk to bars and restaurants. Plenty of parking available. Room was clean and comfortable
David
David, 3-night trip
Verified Hotels.com guest review
4/10 Fair
08 December 2024
Not worth the money
The hotel room was dirty and very small. The pillow cases had stains, the carpet had stains that could easily have been cleaned up, the bathroom looked like it had never been cleaned. The mirror was covered in hard water stain spots, the sink was disgusting, and the clear shower door was not clear. Our room could sleep 4 and we were given 2 towels and 1 wash cloth. No hand towels. The 2 beds in the room touched and you could not walk between them. This hotel is in a good location but would not stay here again.
Jennifer
Jennifer, 1-night family trip
Verified Hotels.com guest review
8/10 Very good
26 November 2024
Darren
Darren, 1-night business trip
Verified Hotels.com guest review
6/10 Good
06 November 2024
Ricky
Ricky, 1-night business trip
Verified Hotels.com guest review
8/10 Very good
02 November 2024
Suited us perfectly. Conveniently located to a conference we attended
Close to food, shops, parking and lake view. Affordable.
Emma
Emma, 2-night romance trip
Verified Expedia guest review
4/10 Fair
31 October 2024
GERARD
GERARD, 1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
31 October 2024
Well priced. In town. Staff were good.
No milk in room. Would be good I was asked if I wanted any at check in.
Comfortable stay for a couple nights.
Mark
Mark, 2-night trip
Verified Wotif guest review
8/10 Very good
30 October 2024
Great place to stay just across from the waterfront and only 2 mins walk to main restaurants
Gavin
Gavin, 2-night business trip
Verified Expedia guest review
6/10 Good
28 October 2024
Nice location however rooms were very squishy and for 1 adult and 2 kids in a room they only provided one towel and when I requested more they asked what I needed them for and then took almost 40 minutes to bring towels up
Jennifer
Jennifer, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
28 October 2024
Standard Ibis hotel. Clean, reasonably new, and economical. We are a family of three for couple of days for a small trip. It does the job. Lots of stress parking and limited hotel parking, but you can pay for $15 for a secure parking nearby Nevotel. If you are after a good stay at reasonable rates, Ibis can tick the box.
Yan
Yan, 2-night family trip
Verified Hotels.com guest review
6/10 Good
28 October 2024
Property was what we expected. But there was noise from neighbouring venue that sullied the experience a bit. But overall not too bad.
Tyler
Tyler, 3-night trip
Verified Expedia guest review
6/10 Good
26 October 2024
He
He, 2-night trip
Verified Expedia guest review
8/10 Very good
22 October 2024
There was no explanation to wifi and if there were login details etc.
Wes
Wes, 1-night trip
Verified Expedia guest review
10/10 Exceptional
21 October 2024
Verified traveller
1-night trip with friends
Verified Hotels.com guest review
8/10 Very good
21 October 2024
Roger
Roger, 2-night trip
Verified Expedia guest review
8/10 Very good
21 October 2024
Friendly helpful staff, although, twice I asked to pay for my breakfast, when I had already paid for it, when I made the reservation, but the lady was still insistent that I paid (again) until I showed her my booking reservation.