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H10 Puerta de Alcalá

4.0 star property
Hotel with restaurant, near WiZink Center

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for H10 Puerta de Alcalá

Double Room, Terrace | Terrace/patio
Seasonal outdoor pool
Room | Down comforters, minibar, in-room safe, individually furnished
Interior entrance
Down comforters, minibar, in-room safe, individually furnished

Reviews

9.2 out of 10

Wonderful

Guests liked:

Clean rooms, comfy beds, friendly staff

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Electric vehicle charging point
    Electric vehicle charging point
  • Parking available
    Parking available
  • Non-smoking
    Non-smoking
  • Air conditioning
    Air conditioning
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Breakfast available
  • Seasonal outdoor pool
  • Pool bar
  • Room service
  • Coffee shop/cafe
  • 24-hour business center
  • Conference center
  • Business center
  • Meeting rooms
  • Terrace
Feel at home
  • Private bathroom
  • Cable/satellite TV service
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Blackout drapes/curtains
The price is $151
includes taxes & fees
$137 per night
Dec 1 - Dec 2

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Down comforters, minibar, in-room safe, individually furnished

Deluxe Double Room, Terrace, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

View all photos for Essential Double

Down comforters, minibar, in-room safe, individually furnished

Essential Double

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Quadruple Room, 1 Double Bed with Sofa bed (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Deluxe Quadruple Room, 1 Double Bed with Sofa bed (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room (2 adults + 1 child)

Down comforters, minibar, in-room safe, individually furnished

Superior Room (2 adults + 1 child)

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Deluxe Triple Room

Down comforters, minibar, in-room safe, individually furnished

Deluxe Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 1 Twin Bed

View all photos for Essential Single

Down comforters, minibar, in-room safe, individually furnished

Essential Single

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 161 sq ft
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Terrace

Double Room, Terrace | Down comforters, minibar, in-room safe, individually furnished

Double Room, Terrace

Highlights

Terrace
Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
  • 269 sq ft
  • Sleeps 3
  • 2 Twin Beds OR 1 King Bed

View all photos for Superior Room

Down comforters, minibar, in-room safe, individually furnished

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 269 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Double Room Single Use

Double Room Single Use | Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 194 sq ft
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room

Free toiletries, hair dryer, towels

Double Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Hair dryer
  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room Single Use, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room Single Use, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Free cribs/infant beds
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
  • 215 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Double Room, City View

Down comforters, minibar, in-room safe, individually furnished

Double Room, City View

Highlights

Soundproofed
Individually furnished
Air conditioning
Flat-screen TV
Pillow menu
Blackout drapes/curtains
Down duvet
Private bathroom
  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

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The price is $197
includes taxes & fees
$179 per night
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About the neighborhood

Map
Alcala, 66, Madrid, Madrid, 28009

What's nearby

  • WiZink Center - 11 min walk - 1.0 km
  • Gran Via - 19 min walk - 1.6 km
  • El Retiro Park - 20 min walk - 1.7 km
  • Prado Museum - 3 min drive - 2.1 km
  • Puerta del Sol - 5 min drive - 3.7 km

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 21 min drive
  • Madrid Recoletos Station - 10 min walk
  • Madrid Atocha Station - 28 min walk
  • Atocha Cercanías Station - 28 min walk
  • Principe de Vergara Station - 2 min walk
  • Retiro Station - 5 min walk
  • Velazquez Station - 6 min walk

Restaurants

  • ‪Horchatería Alboraya - ‬2 min walk
  • ‪Casa Maravillas - ‬2 min walk
  • ‪Cervecería Vergara - ‬3 min walk
  • ‪Hokkaido - ‬3 min walk
  • ‪El Pimiento Verde - ‬3 min walk

About this property

H10 Puerta de Alcalá

When you stay at H10 Puerta de Alcalá, you'll be within a 15-minute walk of Puerta de Alcalá and WiZink Center. The coffee shop/cafe is the perfect spot for a bite to eat, and after having fun at the seasonal outdoor pool, you can unwind with a drink at the bar/lounge. This eco-certified hotel also features a poolside bar, a snack bar/deli, and a terrace. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Principe de Vergara Station is steps away and Retiro Station is 5 minutes.

Languages

English, French, Spanish

At a glance

Hotel size

  • 138 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in start time: 2:00 PM; Check-in end time: midnight
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • For more details, please contact the property using the information on the booking confirmation
  • The property’s pool will be closed occasionally due to private events on the terrace.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Onsite parking limited
  • Electric vehicle charging point on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7 AM–10 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

What to do

  • Bicycle rentals nearby

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (1076 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Terrace
  • Seasonal outdoor pool
  • Banquet hall

Accessibility

  • Wheelchair accessible
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar

Sleep well

  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Reusable coffee/tea filters

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Recycling

Special features

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately EUR 22 for adults and EUR 11 for children

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 15 to May 16:
  • Swimming pool

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June to September

Policies

Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property uses solar energy, plus eco-friendly cleaning products.
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).
This property accepts credit cards. Cash is not accepted.
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

NH Alcalá
H10 Puerta de Alcalá Hotel
NH Alcalá Madrid
NH Puerta Alcalá Hotel Madrid
NH Puerta Alcalá Hotel
NH Puerta Alcalá Madrid
NH Puerta Alcalá
Nh Alcala Hotel Madrid
H10 Puerta Alcalá Hotel Madrid
H10 Puerta Alcalá Hotel
H10 Puerta Alcalá Madrid
H10 Puerta Alcalá
H10 Puerta de Alcalá Madrid
H10 Puerta de Alcalá Hotel Madrid

Frequently asked questions

Does H10 Puerta de Alcalá offer free cancellation for a full refund?
Yes, H10 Puerta de Alcalá does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at H10 Puerta de Alcalá?
Yes, there's a seasonal outdoor pool.
Are pets allowed at H10 Puerta de Alcalá?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at H10 Puerta de Alcalá?
Yes. Parking spots may be limited. Electric vehicle charging is available.
What are the check-in and check-out times at H10 Puerta de Alcalá?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is noon.
Is there an onsite casino at H10 Puerta de Alcalá?
No, this hotel doesn't have a casino, but Casino de Madrid (2-min drive) and Casino Gran Via (3-min drive) are both nearby.
What is there to do at H10 Puerta de Alcalá and nearby?
Have fun during the warmer months with activities nearby such as cycling. H10 Puerta de Alcalá also has a seasonal outdoor pool.
Are there restaurants at or near H10 Puerta de Alcalá?
Yes, Alcala Restaurant offers international cuisine.
What's the area around H10 Puerta de Alcalá like?
H10 Puerta de Alcalá is in Salamanca, a short 2-minute walk from Principe de Vergara Station and 19 minutes' walk from Gran Via. Travelers give top marks for the hotel's prime location.

Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Poor

Stilling cleaning service
Very disappointed, because I left something in my room and they said didn’t find it, so that is that there stilling, and nothing worse than that
sara i, 3-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice property, nice stay, good price
We only stayed one night while in transit. However, there's great dining options, 5th Ave style shopping, and Retiro Park within short walks in the neighborhood. There are two grocery stores down the street - one Whole Foods type quality and the other a more common Kroger/Ralphs variety store. We took our coffee and yogurt on the hotels rooftop and watched the sun rise on our only morning there. Beautiful views of the city.
David, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Miguel, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Muy buena atención en recepción
sergio, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Pequeña estadía en Madrid
La atención a la llegada fue rápida y efectiva. Los agentes del counter te pueden orientar en cualquier tipo de tema relacionados como Tiendas, teatro, tablados, etc. El cuarto súper bien arreglado las camas deliciosas, muy buenas almohadas.
annie, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Nicolas, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Eduardo, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Highly recommend this hotel if you like to be near Madrid center but in the center . It’s location next to Retiro park is ideal for Walks in the park . Like a 20 min Walk to main attractions and museums . Bonus was a wonderful rooftop bar and restaurant. Loved the sunsets from there !
Clarissa, 5-night trip
Verified Hotels.com guest review

10/10 Exceptional

Allan, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

ERINN, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent hotel close to restaurants and shopping area.
Alejandro, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

Comfortable rooms with nice shower. Staff was friendly and helpful. Location was good, lots of food and access to the park right from the hotel was nice. Really all we needed for a stay in Madrid!
Marcus, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Jaime, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

It was a pleasant stay
2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Thank you for the service
Susan, 4-night trip
Verified Expedia guest review

6/10 Good

This is a 3 star hotel at best. I do not recommend it and will not stay here again. The lobby is as good as it gets. Great first impression. But once you get to your room, the space is tiny and not thoroughly clean. Dated and lacking polish. Overall, the furniture and decor should be updated. The bathrooms should also be cleaned better between guests.
Carla, 6-night family trip
Verified Expedia guest review

10/10 Exceptional

federico, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Everything was great
Jennifer, 3-night family trip
Verified Orbitz guest review

10/10 Exceptional

Maria, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

H10 in Alcalá, Madrid
I found my stay very satisfying in the H10. It's very well located, the room was big and comfortable and the employees cluld not be nicer and cooperative.
Joaquín, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Danielle, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Muy limpio. Y excelente staff
Renata, 1-night family trip
Verified Expedia guest review

10/10 Exceptional

Excellent!
Amazing choice close to Parque del Retiro. Excellent service (got a free upgrade!) and facilities (though a bit small, pool was great). Excellent room and amenities.
Hector, 1-night trip
Verified Hotels.com guest review

2/10 Poor

Terrible customer service! Electricity will go off
Electricity keeps on turning off. Twice when i was in the shower! I almost slipped getting off from the shower and all the hotel can say is that they can offer me 15% off in my next visit. I live in CA and we dont have H10 hotels. Super terrible customer service
Leeann, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Such a wonderful and clean hotel. We loved everything
Carolyne, 3-night trip
Verified Expedia guest review