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All properties in Madrid, Community of Madrid, Spain
1 room, 2 adults

Hotel Regina

3-star3 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Free WiFi
  • Dry cleaning/laundry service
  • Elevator
Alcala 19, Madrid, Madrid, 28014, Spain

Shopping hotel with restaurant, connected to the airport, near Gran Via Street
  • Free WiFi
  • Great for families

    Good to know

    • Free cribs/infant beds
    • Free WiFi
    • Dry cleaning/laundry service
    • Elevator
  • Collect stampsYou can collect™ Rewards stamps here

Restrictions related to your trip

COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.  Check restrictions for your trip.

  • Excellent hotel especially at the current bargain prices. Excellent location May 1, 2021
  • It was an excellent experience, Smooth easy check in, The type of room we booked was not…Apr 26, 2021

Hotel Regina

from ZAR 1,155
  • Single Room
  • Standard Twin Room
  • Superior Double Room
  • Superior Triple Room, Multiple Beds
  • Junior Suite (with Panoramic Views)
  • Deluxe Room (with Panoramic Views)
  • Premium Penthouse, Terrace
  • Premium Penthouse, Hot Tub (Terrace)
  • Luxury Penthouse, Hot Tub (Terrace)

What’s around Hotel Regina


  • In Madrid Centro
  • Gran Via Street - 3 min walk
  • Puerta del Sol - 3 min walk
  • Plaza Mayor - 9 min walk
  • Prado Museum - 13 min walk
  • Royal Palace of Madrid - 15 min walk
  • El Retiro Park - 15 min walk
  • Plaza de Cibeles - 9 min walk

Getting around

  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive
  • Madrid Recoletos Station - 14 min walk
  • Madrid (XOC-Atocha Train Station) - 21 min walk
  • Madrid Atocha Station - 22 min walk
  • Sevilla Station - 1 min walk
  • Sol Station - 5 min walk
  • Gran Via Station - 5 min walk
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 175 rooms
  • This hotel is arranged over 7 floors


  • Check-in time 2:00 PM-5:30 AM
  • Check-out time is noon

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID may be required

  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 18

Travelling with others


  • No pets or service animals allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Airport shuttle (available 24 hours)*

  • Train station shuttle (available 24 hours)*


  • Electric vehicle charging point on site

  • Height restrictions apply for onsite parking

  • 24-hour offsite parking nearby (EUR 30 per day)

  • Street parking available


  • Shopping center shuttle*

Payment types at the property

  • Cash

Other information

  • Smoke-free property
*See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Room service (during limited hours)
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Conference space size (feet) - 3552
  • Conference space size (meters) - 330
  • Conference center
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Year Built - 1928
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible on-site restaurant
  • Handrails in stairways
  • Closed captioned TV
  • Low-height counters/sink
Languages Spoken
  • English
  • French
  • German
  • Italian
  • Portuguese
  • Spanish

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Minibar
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Soundproofed rooms
  • Memory foam mattress
Freshen up
  • Private bathroom
  • Bidet
  • Hair dryer
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Caramba - This restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

Hotel Regina’s small print

Also known as

  • Regina Hotel Madrid
  • Hotel Regina Hotel Madrid
  • Regina Madrid
  • Hotel Regina Madrid
  • Hotel Regina Hotel
  • Hotel Regina Madrid


Cash transactions at this property cannot exceed EUR 2500, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

Guests must contact this property in advance to reserve cribs/infant beds.

This property uses eco-friendly cleaning products.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Safe Tourism Certified (Spain).

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Optional extras

Early check-in can be arranged for an extra charge of EUR 30 (subject to availability)

Late check-out can be arranged for an extra charge of EUR 30 (subject to availability)

Parking is available nearby and costs EUR 30 per day (open 24 hours)

Rollaway beds are available for EUR 50 per night

Buffet breakfast is offered for an extra charge of EUR 15 per person (approximately)

Airport shuttle service is offered for an extra charge of EUR 35 per vehicle (roundtrip, Maximum occupancy 7)

Train station pick-up and train station drop-off service is offered for an extra charge

Shopping center shuttle service is offered for an extra charge

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs for Hotel Regina

  • Does Hotel Regina offer free cancellation for a full refund?
    Yes, Hotel Regina does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • What are the cleanliness and hygiene measures currently in place at Hotel Regina?
    This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Is parking offered on site at Hotel Regina?
    No, unfortunately, but there's street parking available.
  • Are pets allowed at Hotel Regina?
    Sorry, pets and service animals aren't allowed.
  • What are the check-in and check-out times at Hotel Regina?
    You can check in from 2:00 PM - 5:30 AM. There's a charge of EUR 30 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of EUR 30 (subject to availability). Contactless check-out is available.
  • Are there restaurants at or near Hotel Regina?
    Yes, Caramba offers Mediterranean cuisine. Nearby restaurants include Lhardy (3-min walk), Donzoko (3-min walk), and Bacoa (3-min walk).
  • Is airport shuttle service offered by Hotel Regina?
    Yes, an airport shuttle is available. The charge is EUR 35 per vehicle roundtrip.
  • Is there an onsite casino at Hotel Regina?
    No, this hotel doesn't have a casino, but Casino de Madrid (1-min walk) and Casino Gran Via (4-min walk) are both nearby.
  • What is there to do at Hotel Regina and nearby?
    Recommended spots to visit include Gran Via Street (3-min walk) and Puerta del Sol (3-min walk), along with Plaza de Cibeles (9-min walk) and Plaza Mayor (9-min walk).

Recent reviews

Superb 9,0 From 1 648 reviews

Exceptional 10,0
Location is perfect, yellow bus station is 5 minutes walking away and goes directly to all terrminals at the airport. Breakfast was awesome too and service as well.
Lachezar, ie1 night business trip
Good 6,0
All good except staff at front desk, rough and hermetic "check-in at 14:00" Even though it was 13:45. Ridiculous! Room small, toilet without door, shower door broken. Apart from those "inconveniences" hotel is nice, breakfast good, location perfect.
Salvador, gb1 night business trip
Exceptional 10,0
I would say this is a boutique hotel smack in the center of Madrid. It has everything you need, it is clean, modern, great breakfast, views, subway right in front, nice restaurant/bar in house. Just great!!
Jonathan, us6 night trip
Fair 4,0
An alarm woke us at 1 AM, the rest was fine
The hotel was fine overall. One thing is that at 1 AM on our first night an alarm system went off and there was a power outage. We didn't care about the power outage as we where sleeping but the alarm was next to our room and couldn't get any sleep. We called the front desk several times and asked them if they could either turn it off or give us another room ( there where certainly a lot available as our floor was practically empty). Nothing, we had to deal with this extremely loud alarm system for over an hour and what's worse is that the front desk wasn't even accommodating in the slightest. They just kept saying it wasn't their fault. I understand it's not your fault, I'm not saying it is but the alarm is coming from next to our room in your building it would've been nice if they would've gotten us earplugs or virtually done anything.
Fernando, us2 night trip
Exceptional 10,0
Excellent hotel
Great hotel in the city center! Very clean, nice and cosy bar restaurant! Room was spotless with two bathrooms (one fully adapted to wheelchair users). The room also had a kettle and Nespresso coffee machine, I thought it was a nice touch! Breakfast was good, serve with different mesures due to Covid 19. A three stars hotel in Madrid that could be perfectly a 4 stars in London or Paris! I would definitely come back again!
Felix, gb1 night trip
Exceptional 10,0
The hotel was nice and clean, excellent location and the breakfast staff was very kind. I would stay there again
Daniel, us3 night trip
Exceptional 10,0
Nice place with the right rate close to all I would suggest rosary with good breakfast
Srujal, us2 night family trip
Exceptional 10,0
El hotel en excelentes condiciones de limpieza. El personal del front desk realmente simpre a disposicion, solo tengo que agradecerles por el excelente trato
Jose N, us10 night business trip
Exceptional 10,0
This hotel is so modern and close to every attraction in Madrid all within walking distance. Hotel is 25/30 mins from airport by train so easy to get to 1 stop to Nuevos Ministerios and 4 stops on another train to sol station then it’s walking distance. So many places to eat around like Mc Donald’s across the road, pizza restaurant and Starbucks just next door. I would stay here every time. Only thing they need to improve on is breakfast it’s very basic and croissant, cake etc is all packet not fresh and no handwash in the bath needs changing for Covid other then that great hotel.
Usman, gb2 night trip
Very good 8,0
Amazing boutique hotel! Very close to Sevilla metro station, convenient, very close to Sol and Gran Via. Hotel is very new and modern, rooms are clean, spacious. Bathroom is also very spacious and with a window that can be opened! Breakfast was included and very impressed with the social distancing measures and really really liked how the staff disinfected tables AND chairs after use! Breakfast was delicious as well, with plenty of choices including scrambled eggs, bacon, fruit, yogurt, pastries, tea and coffee! There is a restaurant and bar on the ground floor and was popular - shame I didn’t get to try! Will definitely stay here again. Only complaint is that I requested a twin room, because I was going there with a friend and we are not a couple. They gave us a room with a double bed, we requested for a change but the new room was also with a double bed... we then got a call saying there were no twin rooms available - which I was doubtful to be honest as there shouldn’t be too many tourists staying at the moment... but other than this I have no complaint!
Gwyneth Hei Lam, hk1 night trip with friends

Hotel Regina