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3.5-star hotel with outdoor pool, near Mission Beach
The main building is excellent, staff are very friendly and helpful, restaurant is great…
Mar 7, 2020
Room standard but very clean Food and service at restaurant very good
Mar 6, 2020
Remember, collect 10 stamps, get 1 reward* night
Credit card charges are subject to an extra charge of 2 percent
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Cribs/Infant beds are available for AUD 15.00 per night
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
Very clean everything was better than expected. Staff were very friendly
Midge, 2 night romance trip, Feb 15, 2020
Verified Wotif guest review
Great spot!
Heath, 1 night business trip, Feb 12, 2020
Verified Hotels.com guest review
Close to beach and shops/restaurants/bars. Good parking allocation
2 night romance trip, Jan 24, 2020
Verified Wotif guest review
Pool at the Rainforest Rooms was not overly inviting & requires some new furniture. Very poor in comparison to the main resort. Great location within walking distance to all the restaurants, cafes & bars. Can recommend the roast veg salad with basil pesto @ the pub. Absolutely delicious 😋
Chonnie, 1 night trip, Nov 20, 2019
Verified Expedia guest review
The main property is stunning with a perfect location on the beach however the rooms out of the resort and shabby and in need of uodating. Check in lady was absolutely lovely.
1 night romance trip, Nov 14, 2019
Verified Expedia guest review
The rainforest rooms were previously known as Mackay's and are about 50 metres from the main resort. Good atmosphere, great staff, friendly vibe. The main and best reason for us staying in the Rainforest rooms is the price compared to the main resort, as all amenities of both properties are available to guests - best of both worlds!
Viv, 3 night family trip, Oct 7, 2019
Verified Wotif guest review
Have stayed at Castaways a few times on business over the years, and mostly found it to be pretty good. Somehow this time, we were in an old 1950's style motel next door - badly in need of renovations, and cockroaches everywhere at night. Two things that were good - the double bed, and the young girl who served us breakfast each morning who was excellent, and would be welcomed at any 5 star restaurant - don't know her name, but I did give her a wrap to the receptionist.
4 night romance trip, Aug 25, 2019
Verified Wotif guest review
The cleaning in the bathroom wasn't up to standards of a hotel room. It was a untidy... Everything was all good...
Dazza, 1 night trip with friends, Aug 2, 2019
Verified Expedia guest review
Lovely room over in rainforest section over the road. Clean, tidy, modern.lovely rainforest out our door. Only thing is ceiling in bathroom needs repair
1 night romance trip, Jul 31, 2019
Verified Lastminute guest review
Great location, neat and tidy room. Happy with everything overall.
1 night family trip, Jul 26, 2019
Verified Wotif guest review