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Castaways Resort & Spa Rainforest
3.5-star hotel with outdoor pool, near Mission Beach
- Great for families
- Free WiFi and free parking
- Collect stamps
- Price Guarantee
Restrictions related to your trip
COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival. Check restrictions for your trip.Opens in a new window
7,8.Good.40 verified Hotels.com guest reviews
The main building is excellent, staff are very friendly and helpful, restaurant is great…
Mar 7, 2020
Room standard but very clean Food and service at restaurant very good
Mar 6, 2020
Enhanced health and safety measures
This property advises that enhanced cleaning and guest safety measures are currently in place.- Property is cleaned with disinfectant
- Property confirms they are implementing enhanced cleaning measures
- Shield between guests and staff in main contact areas
- Social distancing measures are in place
- Contactless check-in is available
- Protective clothing is available to guests
- Masks are available to guests
- Gloves are available to guests
- Guests are provided with free hand sanitizer
Guests rated location
Quiet16 positive mentions
Walkable16 positive mentions
Convenient11 positive mentions
Safe10 positive mentions
- Free parking
- Pool
- Free WiFi
- Gym
- Non-smoking
- Air Conditioning
Property highlights
Main amenities
- 18 smoke-free guestrooms
- Daily housekeeping
- Near the beach
- Outdoor pool
- Terrace
- Air conditioning
For families
- Cribs/infant beds (surcharge)
- Microwave
- Free toiletries
- Garden
- Terrace
- Daily housekeeping
What’s around
- Mission Beach - 2 min walk
- Clump Mountain National Park - 8 min walk
- Mission Beach Community Arts Centre - 20 min walk
- Bingil Bay Beach - 3.2 mi / 5.1 km
- Wongaling Beach - 3.7 mi / 6 km
- Hull River National Park - 4.7 mi / 7.6 km
Book this property and collect stamps after your stay
Remember, collect 10 stamps, get 1 reward* night
Enter dates for 2 guests
- Rainforest Hotel Room
- Rainforest Resort Room
Location
- Mission Beach - 2 min walk
- Clump Mountain National Park - 8 min walk
- Mission Beach Community Arts Centre - 20 min walk
What’s around
Landmarks
- Mission Beach - 2 min walk
- Clump Mountain National Park - 8 min walk
- Mission Beach Community Arts Centre - 20 min walk
- Bingil Bay Beach - 3.2 mi / 5.1 km
- Wongaling Beach - 3.7 mi / 6 km
- Hull River National Park - 4.7 mi / 7.6 km
- Dunk Island Beach - 6.5 mi / 10.4 km
- Murdering Point Winery - 15.5 mi / 25 km
- King Reefs - 20.8 mi / 33.5 km
Getting around
- Tully Station - 24 min drive
At a glance
Hotel size
- This hotel has 18 rooms
Arriving/leaving
- Check-in time 2 PM-7 PM
- Check-out time is 10 AM
- Express check-out
Restrictions related to your trip
- COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.
Special check-in instructions
There is no front desk at this property. The check-in location differs from the property location. To check in, go to Castaways Resort & Spa2 Pacific Pde, Mission Beach QLD 4852 This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests will receive an email 5 days before arrival with check-in instructions. The host will greet guests on arrival.
Required at check-in
- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18
Pets
- Pets not allowed (service animals welcome)
Internet
- Free WiFi in public areas
- Free WiFi in rooms
Parking
- Free uncovered onsite self parking
- Onsite parking limited
Other information
- Smoke-free property
In the hotel
Food and drink
- Water dispenser
Things to do
- Outdoor pool
- Pool sun loungers
- Free use of nearby fitness center
- Pool umbrellas
Services
- Tours/ticket assistance
- Laundry facilities
- Free newspapers in lobby
- Luggage storage
- Wedding services
- Multilingual staff
Facilities
- ATM/banking
- Safe-deposit box at front desk
- Garden
- Terrace
- Library
- Television in common areas
Languages Spoken
- English
In the room
Home comforts
- Air conditioning
- Ceiling fan
- Iron/ironing board
Freshen up
- Shower only
- Free toiletries
- Hair dryer
Be entertained
- Flat-screen TV
Stay connected
- Free WiFi
- Phone
Food and drink
- Microwave
More
- Daily housekeeping
- Access via exterior corridors
Small print
Also known as
- Castaways Resort Rainforest
- Castaways Rainforest Mission Beach
- Castaways Resort Spa Rainforest
- Castaways & Rainforest Mission
- Castaways Resort & Spa Rainforest Hotel
- Castaways Resort & Spa Rainforest Mission Beach
- Castaways Resort & Spa Rainforest Hotel Mission Beach
Optional extras
Credit card charges are subject to an extra charge of 2 percent
Early check-in can be arranged for an extra charge (subject to availability, amount varies)
Late check-out can be arranged for an extra charge (subject to availability, amount varies)
Cribs/Infant beds are available for AUD 15.00 per night
Policies
Noise-free guestrooms cannot be guaranteed.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks and gloves, will be available to guests.
Social distancing measures are in place; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.
FAQs
- This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer and social distancing measures are in place. Please note that this information has been provided by our partners.
- Yes, there's free self parking. Parking spots may be limited.
- Yes, there's an outdoor pool.
- Sorry, pets aren't allowed, but service animals are welcome.
- You can check in from 2 PM - 7 PM. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
- Yes. Nearby restaurants include The Garage Bar (5-min walk), Pepper Vine (5-min walk), and Shanti Cafe (5-min walk).
- Castaways Resort & Spa Rainforest has an outdoor pool and a garden.
7,8.Good.40 verified Hotels.com guest reviews
- 10,0.Exceptional
Very clean everything was better than expected. Staff were very friendly
Midge, 2 night romance trip, Feb 15, 2020
Verified Wotif guest review
- 10,0.Exceptional
Great spot!
Heath, 1 night business trip, Feb 12, 2020
Verified Hotels.com guest review
- 8,0.Very good
Close to beach and shops/restaurants/bars. Good parking allocation
2 night romance trip, Jan 24, 2020
Verified Wotif guest review
- 8,0.Very good
Pool at the Rainforest Rooms was not overly inviting & requires some new furniture. Very poor in comparison to the main resort. Great location within walking distance to all the restaurants, cafes & bars. Can recommend the roast veg salad with basil pesto @ the pub. Absolutely delicious 😋
Chonnie, 1 night trip, Nov 20, 2019
Verified Expedia guest review
- 8,0.Very good
The main property is stunning with a perfect location on the beach however the rooms out of the resort and shabby and in need of uodating. Check in lady was absolutely lovely.
1 night romance trip, Nov 14, 2019
Verified Expedia guest review
- 8,0.Very good
The rainforest rooms were previously known as Mackay's and are about 50 metres from the main resort. Good atmosphere, great staff, friendly vibe. The main and best reason for us staying in the Rainforest rooms is the price compared to the main resort, as all amenities of both properties are available to guests - best of both worlds!
Viv, 3 night family trip, Oct 7, 2019
Verified Wotif guest review
- 4,0.Fair
Have stayed at Castaways a few times on business over the years, and mostly found it to be pretty good. Somehow this time, we were in an old 1950's style motel next door - badly in need of renovations, and cockroaches everywhere at night. Two things that were good - the double bed, and the young girl who served us breakfast each morning who was excellent, and would be welcomed at any 5 star restaurant - don't know her name, but I did give her a wrap to the receptionist.
4 night romance trip, Aug 25, 2019
Verified Wotif guest review
- 10,0.Exceptional
The cleaning in the bathroom wasn't up to standards of a hotel room. It was a untidy... Everything was all good...
Dazza, 1 night trip with friends, Aug 2, 2019
Verified Expedia guest review
- 8,0.Very good
Lovely room over in rainforest section over the road. Clean, tidy, modern.lovely rainforest out our door. Only thing is ceiling in bathroom needs repair
1 night romance trip, Jul 31, 2019
Verified Lastminute guest review
- 8,0.Very good
Great location, neat and tidy room. Happy with everything overall.
1 night family trip, Jul 26, 2019
Verified Wotif guest review