Hotel & Solebad Arca offers a fantastic location, putting you just steps from Zermatt-Matterhorn Ski Paradise. Guests can go for a morning swim in the indoor pool, then visit the spa to be pampered with deep-tissue massages or aromatherapy. A bar/lounge and a steam room are offered, and in-room conveniences include refrigerators and microwaves. The helpful staff and breakfast get good marks from fellow travelers.
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is 11:30 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions
Special check-in instructions
The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
No onsite parking
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast each morning 7 AM–11 AM
Bar/lounge
Traveling with children
Children stay free (see details)
Babysitting (surcharge)
What to do
Ski passes
Hiking/biking trails nearby
Skiing nearby
Snowshoeing nearby
Services
Front desk (limited hours)
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Multilingual staff
Bicycle rentals
Pool loungers
Ski storage
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Television in common areas
An indoor pool
Full-service spa
Steam room
Accessibility
Elevator
Handrails in stairways
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
Flat-screen television
Cable TV channels
Home comfort
Heating (climate-controlled)
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board (on request)
Sleep well
Hypo-allergenic bedding
Soundproofed rooms
Free crib/infant bed
Bed sheets provided
What to enjoy
Balcony or patio
Freshen up
Private bathroom
Bathtub or shower
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi
Food and drink
Refrigerator
Microwave
Kitchen
Stovetop
Cookware, dishes, and utensils
More
Daily housekeeping
In-room safe
Special features
Spa
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
Children & extra beds
Babysitting is available for an extra charge
Policies
This property accepts credit cards. Cash is not accepted.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel & Solebad Arca Hotel
Hotel & Solebad Arca Zermatt
Hotel & Solebad Arca Hotel Zermatt
Frequently asked questions
Does Hotel & Solebad Arca offer free cancellation for a full refund?
Yes, Hotel & Solebad Arca does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hotel & Solebad Arca?
Yes, there's an indoor pool.
Are pets allowed at Hotel & Solebad Arca?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Hotel & Solebad Arca?
Sorry, there's no onsite parking at Hotel & Solebad Arca.
What are the check-in and check-out times at Hotel & Solebad Arca?
Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Check-out time is 11:30 AM. Contactless check-in and check-out are available.
What is there to do at Hotel & Solebad Arca and nearby?
During the winter, enjoy nearby recreation like snowshoeing and skiing, and return when the snow melts for hiking. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hotel & Solebad Arca also has a steam room and spa services, as well as a picnic area and a garden.
Does Hotel & Solebad Arca have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchen is available in every room, and also includes an espresso maker, a coffee maker, and cookware.
Does Hotel & Solebad Arca have any outdoor private spaces?
Yes, every room features a balcony or patio.
What's the area around Hotel & Solebad Arca like?
Hotel & Solebad Arca is a short 3-minute walk from Zermatt (QZB-Zermatt Train Station) and 7 minutes' walk from Zermatt–Sunnegga Funicular.
Hotel & Solebad Arca Reviews
Reviews
9,6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6/10
Cleanliness
9,6/10
Staff & service
9,6/10
Amenities
9,4/10
Property conditions & facilities
9,6/10
Eco-friendliness
Reviews
8/10 Very good
25 September 2024
View of Matterhorn
The hotel was in a perfect location for train station, town, restaurants and transportation to the Gornergrat railway. The view of the Matterhorn was amazing from balcony. The people at the desk were friendly and the breakfast was very good. We do wish we would have brought swimsuits with us as they had a great heated pool.
Donna
Donna, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
14 September 2024
Great location and facilities
Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Suzanne
Suzanne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
23 August 2024
Relaxing stay
We stay here for 6 nights. We loved it! The room was spacious and clean. It had a kitchenette and a small dining table for us to cook and eat. The pool and sauna were amazing. It was nice to relax in the pool after a long day of walking and hiking. We would stay here again.
Mayong
Mayong, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
20 August 2024
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Joel
Joel, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
08 August 2024
Thank you
Constantin
Constantin, 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Apoorva
Apoorva, 2-night trip
Verified Expedia guest review
10/10 Exceptional
28 July 2024
Very close to the Zermatt train station. Friendly staff. Convenient checkin and checkout times. Nice breakfast! Washer/dryer in basement but only 1 unit each. Would be nice to have more than one.
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
13 July 2024
Nice stay! Most beautiful area in Switzerland! Hotel was clean, good breakfast, convenient to train. Loved the balcony.
Kathy
Kathy, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
28 June 2024
We loved everything about this gem. It was a very nice surprise to find a mint condition and good size salt water pool, spa and sauna. The property is very clean, good breakfast, and all the staff was very helpful, especially with the recent flood and damages that cut off all access to Zermatt. We will stay there again if we return to the area.
Winnie W.
Winnie W., 4-night romance trip
Verified Expedia guest review
10/10 Exceptional
25 June 2024
A convenient walk from the train station, plus close to everything. Staff friendly and helpful. Good breakfast. Would stay again
Sri Saravani
Sri Saravani, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
21 June 2024
Room was of a good size! Nice balcony. Having a refrigerator and microwave were a nice touch. Staff was friendly. Easy walk to and from the station. Breakfast was great! Overall, a wonderful stay and highly recommended!
Shauna
Shauna, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 May 2024
Sueng il
Sueng il, 2-night trip
Verified Hotels.com guest review
8/10 Very good
21 May 2024
Beautiful hotel, great location to shops and restaurants.
Suharno
Suharno, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 March 2024
Adam
Adam, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
28 February 2024
We had a terrible travel problem which caused us to be two days late. The property worked with us to resell the room for one night and stays an extra night on the other end.
Caroline
Caroline, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 February 2024
Exceeded my expectations in many aspects. Location is very convenient: 3 minutes walk from the train station and there is a Denner grocery right in front of the hotel. Breakfast selection and qualify are very good. Full spa: what a great way to relax in the massage pool after a whole day of skiing. Bed and shower are nice. In room mini kitchen and refrig is another plus. I would definitely come back and have already recommended the hotel to multiple friends planning to visit Zermatt.
Chunli
Chunli, 5-night trip with friends
Verified Expedia guest review
10/10 Exceptional
07 February 2024
The rooms were large like suites, ours even had two bathrooms. The best part was the underground pool and sauna facilities, including jets and bubbles and an underwater lounge chair for multiple people. Good location in town, breakfast was good but could have used a little variety on some days.
Stefan
Stefan, 5-night romance trip
Verified Expedia guest review
10/10 Exceptional
30 January 2024
My wife and I stayed in Arca Hotel for 8 nights in January. The hotel is very clean, quiet and conveniently located; 5 min walk from the train station and ski lift. The grocery store is just two minutes walk away.
The service is outstanding, very attentive to detail and helpful. They upgraded our room to a suite with a kitchen and a balcony with the view of the Matterhorn.
The only thing we didn’t use was the swimming pool. They keep it very warm at 34C, which is too hot for us.
The breakfast buffet is simply amazing. You can have more than ten different cheeses each time. It’s a real Swiss cheese extravaganza!
We hope to be back soon!
Dariusz
Dariusz, 7-night romance trip
Verified Expedia guest review
10/10 Exceptional
27 January 2024
Relaxing and luxurious stay in Zermatt
The Staff was Friendly and helpful. Breakfast was delicious with lots of options. We had a wonderful stay.
Beau
Beau, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
16 January 2024
Ana Sofia
Ana Sofia, 4-night trip
Verified Expedia guest review
10/10 Exceptional
23 December 2023
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
MA. MARNA
MA. MARNA, 2-night trip
Verified Expedia guest review
10/10 Exceptional
22 December 2023
Perfect location
Well located just on the edge of the village centre. Staff were friendly and helpful.
It was great to have a small kitchen area in the room with a fridge.
The hotel was very clean and well maintained,
Verified traveller
3-night family trip
Verified Hotels.com guest review
10/10 Exceptional
30 September 2023
Good location, walkable distance, nice and clean in the room