Does Crystal Hotel Asmara offer free cancellation for a full refund?

Yes, Crystal Hotel Asmara does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is parking offered on site at Crystal Hotel Asmara?

Yes, there's free self parking.

Is airport shuttle service offered by Crystal Hotel Asmara?

Yes, an airport shuttle is available. The charge is USD 50 per vehicle one-way.

What are the check-in and check-out times at Crystal Hotel Asmara?

Check-in start time: 1:00 PM; Check-in end time: anytime. Check-out time is 10:30 AM.

Are there restaurants at or near Crystal Hotel Asmara?

Yes, there's an onsite restaurant.

What's the area around Crystal Hotel Asmara like?

Crystal Hotel Asmara is a short 13-minute walk from Bowling Alley and 16 minutes' walk from Central Market.

Crystal Hotel Asmara, Asmara: Hotel Reviews, Rooms & Prices

8/10 Very good

Oct 9, 2025

Friendly, helpful and knowledgeable staff. Very clean. Excellent location and beautiful plants. The electricity is a bit unpredictable and wi-fi a struggle.

Jutta, 5-night trip

10/10 Exceptional

Jun 1, 2025

The Crystal Hotel offers a convenient location, and the staff are notably friendly, contributing to a positive experience overall.

freweini, 2-night trip

10/10 Exceptional

Jan 9, 2023

Good choice in Asmara

Nice room Good location Friendly staff Best restaurant

Yu ping pinky, 3-night trip

10/10 Exceptional

Oct 29, 2023

The property staff and space was excellent. Helpful staff and very clean. It was so safe and many places to see by foot! Beautiful city and we were right at the core.

Martha, 10-night trip

10/10 Exceptional

Apr 29, 2024

Good

Shiferaw, 10-night trip

8/10 Very good

Jun 10, 2023

Great location in the heart of Asmara, walkingdistanceto almosteverythingtou want to see in the city. Definitely try to get a room with a front balcony overlooking the Customs Building across the street and the Embassy of Türkiye to the right (I had room 201). Wi-Fi is available (but expect a very slow connection). Included breakfast is good, made to order omelet with strong coffee and fresh juice. Hot water in the shower and bathroom, small mini-fridge, comfortable bed, very friendly English-speaking reception, make for a good mid-range budget option. I booked and prepaid on Expedia, making it hassle free once in Asmara, and saving my cash for the restaurants and bars in Asmara. Reception can change USD at the normal government rate 15 nakfa to 1 USD. I actually walked to and from the airport, and it takes about one hour. Don't miss Ghibabo Restaurant nearby for 15 nakfa Asmara beer and traditional food like kitfo (tasty pizzas, too). Recommended hotel!

David, 2-night trip

6/10 Good

Sep 12, 2025

Patricia, 4-night trip

10/10 Exceptional

May 26, 2025

freweini, 2-night trip

10/10 Exceptional

Mar 18, 2025

S, 7-night trip

8/10 Very good

Dec 20, 2024

Yodit, 8-night trip

10/10 Exceptional

Dec 7, 2024

Saba, 3-night trip

8/10 Very good

Oct 14, 2024

Cindy, 2-night trip

2/10 Poor

Oct 11, 2024

Too expensive for what it is. Rude and unhelpful staff. They treated me like they were doing me a favor. The wifi is non existent. Location is great. The rooms DO NOT HAVE A/C or a fan. During the day the room is ridiculously hot.

Liliana, 3-night trip

6/10 Good

Oct 5, 2024

John, 2-night trip

8/10 Very good

Oct 5, 2024

Stephen, 2-night trip

8/10 Very good

Jun 20, 2024

Fnan, 11-night trip

4/10 Fair

Apr 21, 2024

Touriste attrapée au restaurant

Emmanuel, 2-night trip

8/10 Very good

Jul 25, 2023

Guglielmo, 1-night trip

6/10 Good

Jun 12, 2023

Ciro, 5-night trip

4/10 Fair

Dec 15, 2022

L'hotel è vicinissimo al centro. La stanza è semplice, ma necessiterebbe di molta manutenzione. Non c'è acqua, occorre telefonare ogni volta in reception, per far pompare l'acqua, diversamente non è disponibile. Le ragazze in recpetion, salvo la signora che parla italiano, non sono cosi cortesi. Il wifi non funziona. Noi eravamo al 3' piano. Se volete fare una chiamata dall'hotel fate attenzione che è un furto..

10/10 Exceptional

Mar 15, 2020

Great location! Great service! Convenient to all sites.

kwendeche, 4-night trip

4/10 Fair

Jan 20, 2020

Ich kann die teilweise sehr guten Bewertungen nicht nachvollziehen. Die Lage des Hotels ist gut, alle Sehenswürdigkeiten sind fußläufig zu erreichen. Den zunächst gebuchten Standard-Room habe ich schnell wieder verlassen. Ich bin dann in einen Superior-Room umgezogen, $ 35,00 Aufpreis/ Nacht. Außer einer nichtschäumenden Seife werden keine Pflegeprodukte bereitgestellt. Aus der Dusche kam nachmittags nur kaltes tröpfelndes Wasser, morgens war es etwas besser. Das Bad ist vergammelt. Am zweiten Tag gab es keine Zimmerreinigung. Die angegebene Klimaanlage und den Deckenventilator gab es nicht. Gleiches gilt für den Zimmersafe. Vom Hotel sind kaum Informationen auf etwaige Fragen bezüglich Asmara und Ausflüge zu erwarten. Das Hotel stellt eigenes UV- und Ozonbehandeltes Trinkwasser her, mir hat es nicht geschmeckt. Eine Verdunkelung des Zimmers ist mangels Vorhänge nicht möglich. WLAN ist faktisch nicht vorhanden. Das TV ist sehr ungünstig an der Wand angebracht, vom Bett aus ist es schwierig. In jeder Nacht bellende Hunde. Der Garten ist der Raucherbereich, neben dem Restaurant. Die Dachterrasse war verschlossen. Das Frühstück ist kaum genießbar. Personal und Getränkepreise sind gut. Der Flughafentransfer kostet keine $ 50,00, sonder etwa $ 28,00. Ein ansonsten so schlechtes Preis-/ Leistungsverhältnis hatte ich noch nicht.

Eventuell früher mal ein Deckenventilator

Michael, 3-night trip

10/10 Exceptional

Jan 14, 2020

シャワーのお湯は熱いが、水圧はとても弱い

non, 1-night trip

10/10 Exceptional

Jan 3, 2020

Staff were really helpful and the hotel's in a great location. Only downside is that the room isn't well soundproofed, so noise from the corridor could be loud.

3-night trip

8/10 Very good

Nov 21, 2019

The best choice in Asmara. Great location in the center of town. Very good, friendly and attentive service. Very clean room and hence a very good stay. Given the financial and investment situation in Eritrea, it is unsurprising that the rooms are a little spartan but that is no criticism of the hotel. I would definitely return to the Crystal.

SteveB, 2-night trip

Crystal Hotel Asmara

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