On the 6th Feb, 2019 while I was out touring the city, a thief broke into my room (#9 on the 3rd floor) and ransacked all my luggage. They took my laptop, my iphone, ipod, half my clothes (smaller items) and about $300 cash. The hotel manager said it was "the man next door," but you will have a hard time convincing me it was not an inside job. When I asked to phone the police, I was told "We could, but it wouldn't do any good," so I went to the police station and filed my own report for my records. Beware of this hostal. Do not leave ANYTHING of value in the room (in spite of the false sense of safety given by the locked gate) and do NOT leave your key in the key box behind the front desk when you go out, visible for all to see!