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All properties in Kochi, Kerala, India
1 room, 2 adults

Grand Hyatt Kochi Bolgatty

5-star5 stars
Great for families

Good to know

  • Free cribs/infant beds
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Children's pool
Bolgatty Island, Kochi, Kerala, 682504, India

Luxury hotel with full-service spa, connected to the convention center, near Bolgatty Palace
  • Free WiFi and free parking
  • Collect nightsYou can collect Hotels.com™ Rewards nights here
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  • Absolutely amazing stay.. Great property with phenomenal views.. the stay is super…Feb 26, 2020
  • Great service Jan 13, 2020

Grand Hyatt Kochi Bolgatty

from ZAR 2,083
  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Room, 1 King Bed (Backwater View)
  • Room, 2 Twin Beds (Backwater View)
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Club Room, 2 Twin Beds, Terrace
  • Grand, Suite, 1 King Bed
  • Suite, Terrace
  • Grand, Executive Suite
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Suite (Zamorin Suite)

What’s around Grand Hyatt Kochi Bolgatty

Landmarks

  • On the waterfront
  • Bolgatty Palace - 5 min walk
  • Chinese Fishing Nets - 3.3 mi / 5.4 km
  • Fort Kochi Beach - 4 mi / 6.5 km
  • Lulu Mall - 5.1 mi / 8.2 km
  • Amrita Hospital - 8.8 mi / 14.2 km
  • Mattancherry Palace - 8.8 mi / 14.2 km
  • Vembanad Lake - 10.2 mi / 16.3 km

Getting around

  • Cochin (COK-Cochin Intl.) - 47 min drive
  • Cochin Ernakulam North Station - 12 min drive
  • Ernakulam Junction Station - 17 min drive
  • Cochin Marshling Yard Station - 18 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Key facts

Hotel size

  • This hotel has 264 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out
For more details, please contact the property using the information on the booking confirmation.
24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; guests who are foreign nationals must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

  • Children's club *

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transport

Transfers

  • Airport shuttle (available 24 hours) *

  • Train station shuttle *

Parking

  • Free valet parking

  • Extended parking

Offsite

  • Beach shuttle *

  • Shopping center shuttle *

Payment types at the property

* See small print for additional details or extra charges

In the hotel

Taking the kids?
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • Bar/lounge
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby
Working away
  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 100000
  • Conference space size (meters) - 9290
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
Languages Spoken
  • Arabic
  • English
  • Hindi

In the room

Home comforts
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
Freshen up
  • Private bathroom
  • Designer toiletries
  • Hair dryer
Be entertained
  • 49-inch LED TV
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Santata has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Colony Clubhouse & Grill - Overlooking the ocean, this restaurant specializes in Modern European cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required.

Thai Soul - This poolside restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.

Malabar Cafe - This poolside restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Reservations are required. Open daily.

Grand Lounge - This poolside café serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.

Pool Bar - This poolside restaurant serves light fare only. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Grand Hyatt Kochi Bolgatty’s small print

Also known as

  • Grand Hyatt Kochi Bolgatty Hotel
  • Kochi Grand Hyatt Kochi Bolgatty Hotel
  • Hotel Grand Hyatt Kochi Bolgatty
  • Hyatt Kochi Bolgatty Kochi
  • Grand Hyatt Kochi Bolgatty Hotel
  • Grand Hyatt Kochi Bolgatty Kochi
  • Grand Hyatt Kochi Bolgatty Hotel Kochi
  • Grand Hyatt Bolgatty Hotel
  • Grand Hyatt Bolgatty
  • Grand Hyatt Bolgatty
  • Grand Hyatt Kochi Bolgatty Kochi
  • Grand Hyatt Kochi Bolgatty Hotel
  • Grand Hyatt Bolgatty Hotel
  • Hotel Grand Hyatt Kochi Bolgatty Kochi

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

  • Pool access available from 7:00 AM to 10:00 PM.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

    For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

    Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

    Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

    Optional extras

    Early check-in can be arranged for an extra charge (subject to availability, amount varies)

    Rollaway beds are available for INR 1000.0 per day

    Buffet breakfast is offered for an extra charge of INR 850 for adults and INR 425 for children (approximately)

    Children's club access is available for an extra charge

    Babysitting/childcare is available for an extra charge

    Airport shuttle service is offered for an extra charge of INR 2500 per person (one way)

    Train station pick-up and train station drop-off service is offered for an extra charge

    Beach shuttle and shopping center shuttle service is offered for an extra charge

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Exceptional 9,4 From 64 reviews

    Fair 4,0
    Varun at the front desk was simply awesome! He checked us in, gave us information about services, walked us to the room, and told us about what we could do at the hotel and around the area. After that it was downhill. Service at the restaurants was below average. The servers did not ask if we needed help, we were not seated but made to wait, we were not given our ordered drinks before our meal. The drinks came at the end of the meal. This seems to be a consistent problem with service. The drinks seem to take forever. Stay need to be trained better to service the clients and make them feel at home. On exiting the hotel there was a restaurant charge on my bill that was from another room. I was not impressed with the Hyatt Bolgatty at $300 a night.
    Nigel, us1 night family trip
    Fair 4,0
    Lack Customer Service for a 5 Star Hotel
    Stay was good except when I forgot my phone charger in the room and sent emails to retrieve it, there was no response. I sent three successive emails but still did not receive any response. It is real disappointing that a class hotel like Hyatt just ignores it’s customer complaints. I have serious concerns about their management directives. Will not stay in this place next time
    Ven, us3 night family trip
    Exceptional 10,0
    First room that we got checked in to was full of cigarette stench. But on pointing it out we were given another room immediately and staff were apologetic. Surprising that those who prepared the room did not notice the stench or did they think we would not notice the strong stench? Maybe something that can be improved upon.
    Bibin, au1 night family trip
    Exceptional 10,0
    Outstanding, world-class, exceptional service
    Grand Hyatt Kochi Bolgatty is simply outstanding. We have stayed in excellent 5* hotels all across the world and this is comparable. The whole place is immaculate, the pools are beautifully designed and very child friendly. The indoor pool is an amazing retreat when the sun gets too hot. The food is of the highest quality, all made on site (including the crafted European pastries) and there is a huge selection. We stayed in a Club Room and the extra is completely worth it for access to the Grand Lounge. Perhaps beyond all of these physical entities, the human touch is the most wonderful. Nothing is too much trouble, everyone is a great communicator, people have a sense of humour, take a personal interest and they were so caring with our children. We felt so welcomed and looked after. We wouldn’t stay anywhere else in Kochi next time. Great work, keep it up.
    Ryan, gb2 night family trip
    Exceptional 10,0
    it was amezying
    Anusha, ie2 night family trip

    Grand Hyatt Kochi Bolgatty

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