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All properties in Ernakulam, Kerala, India

Grand Hyatt Kochi Bolgatty

Luxury hotel with full-service spa, connected to the convention center, near Bolgatty Palace

  • Free WiFi and free parking
From
ZAR 1,840

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  • Pool
  • Pool
  • Indoor Pool
  • Pool
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9,4.Exceptional.
  • Incredible facilities and rooms. Food was great. Rooms adequate for the Grand Hyatt…

    Apr 2, 2021

  • Absolutely amazing stay.. Great property with phenomenal views.. the stay is super…

    Feb 21, 2020

See all 69 reviews

Official standards

This property advises that it adheres to GBAC STAR (Hyatt) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • 24 hours Gap period enforced between guest stays -
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Individually-wrapped food options are available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Air Conditioning

Property highlights

Main amenities

  • 264 guestrooms
  • Daily housekeeping
  • Near the beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • Indoor pool and outdoor pool

For families

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Babysitting or childcare (surcharge)
  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

What’s around

  • On the waterfront
  • Bolgatty Palace - 9 min walk
  • Chinese Fishing Nets - 3.4 mi / 5.5 km
  • Fort Kochi Beach - 3.9 mi / 6.3 km
  • Mattancherry Palace - 4.9 mi / 7.8 km
  • Lulu Mall - 5.1 mi / 8.3 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • Room, 1 King Bed
  • Room, 2 Twin Beds
  • Room, 1 King Bed (Backwater View)
  • Room, 2 Twin Beds (Backwater View)
  • Club Room, 1 King Bed
  • Club Room, 2 Twin Beds
  • Club Room, 2 Twin Beds, Terrace
  • Grand, Suite, 1 King Bed
  • Grand Suite, Terrace
  • Grand, Executive Suite
  • Villa, 2 Bedrooms
  • Villa, 3 Bedrooms
  • Presidential Suite

Location

  • On the waterfront
  • Bolgatty Palace - 9 min walk
  • Chinese Fishing Nets - 3.4 mi / 5.5 km

What’s around

Landmarks

  • On the waterfront
  • Bolgatty Palace - 9 min walk
  • Chinese Fishing Nets - 3.4 mi / 5.5 km
  • Fort Kochi Beach - 3.9 mi / 6.3 km
  • Mattancherry Palace - 4.9 mi / 7.8 km
  • Lulu Mall - 5.1 mi / 8.3 km
  • Amrita Hospital - 9.3 mi / 14.9 km
  • Vembanad Lake - 9.7 mi / 15.7 km
  • Wonderla - 11.3 mi / 18.1 km

Getting around

  • Cochin International Airport (COK) - 62 min drive
  • Cochin Ernakulam North Station - 14 min drive
  • Cochin Edappally Station - 15 min drive
  • Kalamasseri Station - 17 min drive
  • Airport shuttle (surcharge)
  • Train station drop-off (surcharge)
  • Train station pick-up (surcharge)
  • Shopping center shuttle (surcharge)
  • Beach shuttle (surcharge)

At a glance

Hotel size

  • This hotel has 264 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 3 PM-noon
  • Check-out time is noon
  • Express check-in/out

Restrictions related to your trip

  • COVID-19 alert: Travel requirements are changing rapidly, including need for pre-travel COVID-19 testing and quarantine on arrival.

Special check-in instructions

Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation. To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Babysitting/childcare*
  • Children's club*

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Transfers

  • Airport shuttle (available 24 hours)*
  • Train station shuttle*

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Onsite extended parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • No alcohol allowed onsite
*See small print for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (surcharge)
  • Supervised childcare/activities (surcharge)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area
  • Barbecue grills

Things to do

  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Working away

  • 24-hour business center
  • Number of meeting rooms - 5
  • Conference space
  • Conference space size (feet) - 100000
  • Conference space size (meters) - 9290
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Year Built - 2018
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Rooftop terrace
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Languages Spoken

  • Arabic
  • English
  • Hindi

In the room

Home comforts

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding

Freshen up

  • Designer toiletries
  • Hair dryer

Be entertained

  • 49-inch LED TV
  • Premium TV channels

Stay connected

  • Desk
  • Free newspaper
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Santata has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily.

Dining

Malabar Cafe - Overlooking the ocean and pool, this restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open 24 hours. Reservations are required.

Thai Soul - This poolside restaurant specializes in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.

Colony Clubhouse & Grill - Overlooking the ocean, this restaurant specializes in Modern European cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.

Grand Lounge - This poolside café serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open 24 hours. Open daily.

Pool Bar - This poolside bar serves light fare only. Open daily.

Recreation

On Site

  • Outdoor tennis court
  • Sauna
  • Steam room
  • Tennis on site
  • Fitness classes on site
  • Free bicycles on site
  • Fishing on site
  • Miniature golf on site
  • Helicopter/airplane tours on site
  • Kayaking on site
  • Playground on site
  • Yoga classes/instruction on site

Nearby

  • Ecotours nearby
  • Hiking/biking trails nearby
  • Scooter/moped rentals nearby

Small print

Also known as

  • Grand Hyatt Kochi Bolgatty Hotel
  • Kochi Grand Hyatt Kochi Bolgatty Hotel
  • Hotel Grand Hyatt Kochi Bolgatty
  • Hyatt Kochi Bolgatty Ernakulam
  • Grand Hyatt Bolgatty Hotel
  • Grand Hyatt Kochi Bolgatty Hotel
  • Grand Hyatt Kochi Bolgatty Ernakulam
  • Grand Hyatt Kochi Bolgatty Hotel Ernakulam
  • Grand Hyatt Bolgatty
  • Grand Hyatt Bolgatty
  • Grand Hyatt Kochi Bolgatty Kochi
  • Grand Hyatt Kochi Bolgatty Hotel
  • Grand Hyatt Bolgatty Hotel
  • Hotel Grand Hyatt Kochi Bolgatty Kochi

Optional extras

Early check-in can be arranged for an extra charge (subject to availability, amount varies)

Rollaway beds are available for INR 1000.0 per day

Buffet breakfast is offered for an extra charge of INR 850 for adults and INR 425 for children (approximately)

Children's club access is available for an extra charge

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of INR 2500 per person (one way)

Train station pick-up and train station drop-off service is offered for an extra charge

Beach shuttle and shopping center shuttle service is offered for an extra charge

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Pool access available from 7:00 AM to 10:00 PM.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

For transfers, guests must contact the property 24 hours prior to arrival at the number on the booking confirmation.

Reservations are required for golf tee times, massage services, and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates).

This property accepts credit cards. Cash is not accepted.

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Grand Hyatt Kochi Bolgatty does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there's an indoor pool, an outdoor pool, and a children's pool. Guests have pool access from 7:00 AM to 10:00 PM.
  • Sorry, pets aren't allowed, but service animals are welcome.
  • You can check in from 3 PM - noon. There's a charge for early check-in (amount may vary, subject to availability). Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring alfresco dining, local cuisine, and garden views. Nearby restaurants include Coffee Cube (2.2 mi), Barbeque Nation (2.2 mi), and Bubble Cafe (2.2 mi).
  • Yes, an airport shuttle is available. The charge is INR 2500 per person one way.
  • Have fun with onsite activities like kayaking, archery, and fishing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics , helicopter/airplane tours, and yoga. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Grand Hyatt Kochi Bolgatty also has 2 bars, a waterslide, and a 24-hour fitness center, as well as a sauna, an arcade, and a picnic area.
9,4.Exceptional.
  • 10,0.Exceptional

    The staff here is genuinely friendly and invested in making your stay absolutely amazing, not just pleasant. Each of the restaurants is terrific, and offers a different experience, from local cuisine, to Thai, to Western fare. I also enjoyed a spa treatment, which was fabulous, and the facility was sparkling clean.

    1 night trip, Feb 3, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Excellent Hotel with caring staff. Had an enjoyable time

    Jean, 4 night trip, Jan 21, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    The facilities and staff are great,as is the food. The location is peaceful with beautiful backwater views. iIts only downside being that Forte Kochi is a taxi and ferry trip away (about 30 minutes) and there is nothing around the hotel. We stayed at the end of our trip, having travelled for two weeks around Kerala starting in Forte Kochi. We thoroughly enjoyed our stay and thought it was one of the best hotels we stayed in

    2 night family trip, Jan 11, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Everything about the property was great! Only thing my wife thought weren't soft enough.

    HT, 4 night family trip, Jan 6, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Stayed with family of 5 with a big suite and an adjoining room. Beyond 5 star! Service is great from check-in to check out. Restaurants are very good with fast service. All staff made us feel at home and loved our kids. We compare every hotel we stay in to this one and nothing comes close. Pool area is great and kids enjoyed. Unique local dance every night from local dancers which we enjoyed after a boat ride around the waters and amazing sunset. Highly recommend this property.

    Avtar, 3 night family trip, Jan 4, 2020

    Verified Expedia guest review

  • 10,0.Exceptional

    Great service

    Venu, 8 night family trip, Jan 2, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Varun at the front desk was simply awesome! He checked us in, gave us information about services, walked us to the room, and told us about what we could do at the hotel and around the area. After that it was downhill. Service at the restaurants was below average. The servers did not ask if we needed help, we were not seated but made to wait, we were not given our ordered drinks before our meal. The drinks came at the end of the meal. This seems to be a consistent problem with service. The drinks seem to take forever. Stay need to be trained better to service the clients and make them feel at home. On exiting the hotel there was a restaurant charge on my bill that was from another room. I was not impressed with the Hyatt Bolgatty at $300 a night.

    Nigel, 1 night family trip, Dec 31, 2019

    Verified Hotels.com guest review

  • 10,0.Exceptional

    Staff was extremely courteous and allowed us to check in extremely early. Hotel is extremely nice and room is perfect.

    jasonmac, 1 night family trip, Dec 31, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    This hotel was the best hotel my family has ever stayed in. This was by far better than the Trump towers in Chicago. The staff was very professional and kind and willing to help in anyway possible. The food is amazing! The best Indian food in Kerala. Also a great Thai restaurant. I loved my time there. I will come back to stay at the Grand Hyatt Kochi Bolgotty.

    Mat, 1 night family trip, Dec 28, 2019

    Verified Expedia guest review

  • 4,0.Fair

    Lack Customer Service for a 5 Star Hotel

    Stay was good except when I forgot my phone charger in the room and sent emails to retrieve it, there was no response. I sent three successive emails but still did not receive any response. It is real disappointing that a class hotel like Hyatt just ignores it’s customer complaints. I have serious concerns about their management directives. Will not stay in this place next time

    Ven, 3 night family trip, Dec 25, 2019

    Verified Hotels.com guest review

See all 69 reviews