The wooden floors in the kitchen were badly splintered because of water damage. I asked for some hotel slippers (we don't like to wear outdoor shoes inside) and the administrators said no. They refused to communicate. We were very careful and avoided the splinters, and our kids are a little older too so we managed. There is no shower mat and the bath is quite slippery. I suggested a 3 Euro shower mat, but they said they didn't want to supply one. So we ended up having baths instead of showers. There isn't enough hot water for a family of four to have baths. The area is great - lots of restaurants, and shops, so lively (up to 4am) and the windows have no noise insulation. We were exhausted after four nights. The front door internal bolt is badly fitted and so it is sometimes virtually impossible to open. There was poor communication with the administrators of the property. They were very polite, but if there was a problem, they were happier not to respond than try and resolve the issue. Shame. It could've been great.