4/10 Fair
17 August 2024
Acceptable room, terrible check-in
The location is convenient for the train station, and the price is good, but you already knew that. We stayed one night. Check-in was initially difficult. The process involves remote opening of door and gate via an intercom. It didn't work. We needed to call the phone number provided. Once we gained access to the room, we quickly noticed that it was filthy. The bin was full. It hadn't been cleaned. The person on the end of the phone said there was a problem with the cleaning company. I twice asked how long it would take and received no answer. The cleaner arrived 2 hours later. We sat in the (uncomfortably hot) communal kitchen area. The room itself is OK, though in need of refurbishment. The cleaner did a good job. The AC is not very effective, so it was too hot in the night. This review gained a star because we were allowed to check out a little late.
CHRISTOPHER
CHRISTOPHER, 1-night trip
Verified Hotels.com guest review