Step into the upscale world of Krystal Grand Suites Insurgentes, near Manacar Tower. Unwind with a drink at the bar, get moving in the 24-hour gym, or take in the views from your room with free WiFi.
VIP Access
Reviews
9.29.2 out of 10
Wonderful
Popular amenities
Airport transfer
Pet friendly
Parking available
Free WiFi
Connecting rooms available
Main amenities (12)
Daily housekeeping
Restaurant and bar/lounge
Breakfast available
24-hour fitness center
Valet parking
24-hour room service
Business center
3 meeting rooms
Airport shuttle
Terrace
24-hour front desk
Coffee/tea in a common area
Feel at home (6)
Kitchenette
Connecting/adjoining rooms available
Private bathroom
Television
Terrace
Daily housekeeping
The current price is R3 375
R3 375
R4 033 total
includes taxes & fees
26 Jun - 27 Jun
Why we love this property
Culinary charm
This hotel creates flavour adventures with a restaurant, bar, and cooked-to-order breakfast. Morning meals kickstart each day with fresh, personalised options.
Down comforter comfort
Rich down comforters adorn every room in this hotel, complemented by heated bathroom floors. Rainfall showers await after enjoying 24-hour room service.
Insurgentes Sur #1991, Col Guadalupe Inn Del Alvaro Obregon, Mexico City, CDMX, 1020
What's nearby
Avenida Insurgentes - 1 min walk - 0.0 km
Centro Comercial Plaza Inn - 1 min walk - 0.1 km
Pabellon Altavista - 5 min walk - 0.5 km
San Jacinto Plaza - 15 min walk - 1.3 km
Diego Rivera and Frida Kahlo House Studio Museum - 19 min walk - 1.6 km
Getting around
Benito Juarez International Airport (MEX) - 28 min drive
Toluca, Estado de Mexico (TLC-Toluca Intl.) - 66 min drive
Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 75 min drive
Mexico City Buenavista Station - 15 min drive
Mexico City Fortuna Station - 18 min drive
San Rafael Station - 24 min drive
Miguel Angel de Quevedo Station - 14 min walk
Viveros Station - 16 min walk
Barranca del Muerto Station - 18 min walk
Airport shuttle (surcharge)
Restaurants
Chili's Grill & Bar - 1 min walk
Starbucks - 2 min walk
Guadiana 19 - 1 min walk
Green Grass - 2 min walk
Hooters - 2 min walk
About this property
Krystal Grand Suites Insurgentes
At Krystal Grand Suites Insurgentes, you'll be just a 5-minute drive from Frida Kahlo Museum and Manacar Tower. After getting a workout at the 24-hour fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. Other highlights include a snack bar/deli and a terrace. Fellow travelers say great things about the helpful staff and location. Public transportation is close by: Miguel Angel de Quevedo Station is just 14 minutes by foot.
At a glance
DONE
Hotel size
150 rooms
Arranged over 14 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets allowed (dogs and cats only, 2 total, up to 15 kg per pet)*
Service animals welcome
Restrictions apply*
Pets must be supervised
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Covered on-site valet parking (MXN 185 per night)
Covered on-site extended parking (MXN 185 per night)
Wheelchair-accessible parking and van parking on site
On-site carport
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7 AM–noon
Cooked-to-order breakfast is offered for an extra charge of approximately MXN 299 per person
Airport shuttle service is offered for an extra charge of MXN 350 per vehicle (one-way)
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of MXN 600 per pet, per day
Parking
Covered valet parking costs MXN 185 per night
Covered extended parking costs MXN 185 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Also known as
Krystal Grand Insurgentes Sur Hotel Mexico City
Krystal Grand Insurgentes Sur Hotel
Krystal Grand Insurgentes Sur Mexico City
Krystal Insurgentes Sur Hotel
Krystal Suites Insurgentes
Krystal Grand Insurgentes Sur
Krystal Grand Suites Insurgentes Hotel
Krystal Grand Suites Insurgentes Mexico City
Krystal Grand Suites Insurgentes Hotel Mexico City
Frequently asked questions
Does Krystal Grand Suites Insurgentes offer free cancellation for a full refund?
Yes, Krystal Grand Suites Insurgentes does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Krystal Grand Suites Insurgentes?
Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 33 lbs per pet. There's a charge of MXN 600 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.
Is parking offered on site at Krystal Grand Suites Insurgentes?
Yes. Valet parking costs MXN 185 per night. Extended parking costs MXN 185 per night.
Is airport shuttle service offered by Krystal Grand Suites Insurgentes?
Yes, an airport shuttle is available. The charge is MXN 350 per vehicle one-way.
What are the check-in and check-out times at Krystal Grand Suites Insurgentes?
Check-in start time: 3:00 PM; Check-in end time: 12:30 AM. Check-out time is noon.
What is there to do at Krystal Grand Suites Insurgentes and nearby?
Maintain your daily exercise routine at the 24-hour gym.
Are there restaurants at or near Krystal Grand Suites Insurgentes?
Yes, there's an onsite restaurant.
Does Krystal Grand Suites Insurgentes have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a microwave, cookware, and a coffee maker.
What's the area around Krystal Grand Suites Insurgentes like?
Krystal Grand Suites Insurgentes is in Alvaro Obregon, a short 19-minute walk from Diego Rivera and Frida Kahlo House Studio Museum and 14 minutes' walk from San Jacinto Plaza. Travelers say that the hotel is in a great location.
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Reviews
Krystal Grand Suites Insurgentes Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,4
Cleanliness
8,8
Amenities
9,0
Staff & service
9,0
Property conditions & facilities
Guest review summary
What guests liked
Public transportation was very close to the hotel, making it easily accessible. (3 reviews)
From real guest reviews summarized by AI.
Popular mentions
Room
Service staff
Location
Restaurant
Bed
Cities
Room service
Trip
Food
Shower
Reviews
Verified
10/10 Exceptional
23 April 2026
Great hotel in an excellent location
Patricia
Patricia, 2-night trip
Verified
10/10 Exceptional
26 May 2026
The customer service was excellent, and the communication was always clear and attentive. We were also very satisfied with the transportation service to and from the airport, as it was very punctual and convenient. We will definitely use this hotel and its services again in the future.
Armando
Armando, 1-night trip
Verified
10/10 Exceptional
09 March 2026
Super clean, awesome location and superb staff.
Marilyna
Marilyna, 4-night trip
Verified
10/10 Exceptional
28 February 2026
clean room great staff
very good breakfast
Everardo Adolfo
Everardo Adolfo, 1-night trip
Verified
10/10 Exceptional
26 February 2026
Staff was very friendly
Peter
Peter, 3-night trip
Verified
10/10 Exceptional
13 April 2026
Awesome room, great view, great service. Walking distance to nice places. Quiet, Hot water, super clean, kitchen+fridge, Courtesy bottled drinking water in the room, fancy cucumber water at the lobby. I loved it.
Mauro
Mauro, 2-night trip
Verified
10/10 Exceptional
16 January 2026
Staff is amazing and location is great
Patricia
Patricia, 4-night trip
Verified
8/10 Very good
13 February 2026
The room was clean and staff was polite
Dilka
Dilka, 4-night trip
Verified
10/10 Exceptional
07 January 2026
Comfortable room, friendly staff, excellent Starbucks coffee in lobby!
Dmitry
Dmitry, 1-night trip
Verified
10/10 Exceptional
28 February 2026
Very practical with clean, large rooms with plenty of room to work and a full kitchenette for longer stays. Restaurant in house with 24/7service. Good location around pharmacies and cinvenience stores. All you need for a short or long stay.
Isabel
Isabel, 3-night trip
Verified
10/10 Exceptional
31 December 2025
Great customer service, excellent location
Patricia
Patricia, 1-night trip
Verified
10/10 Exceptional
14 January 2026
The staff was great. Very accommodating to what we need. They also speak English which is nice when you get lost in translation.
John
John, 14-night trip
Verified
10/10 Exceptional
07 November 2025
Excellent location
Jorge
Jorge, 1-night trip
Verified
10/10 Exceptional
23 December 2025
Staff was great
Enedina
Enedina, 5-night trip
Verified
8/10 Very good
06 February 2026
I really like the room and the service. Pictures were exactly the same as ur site, staff helpful and friendly. Room and gym clean. Area safe
Nadiah
Nadiah, 5-night trip
Verified
6/10 Good
15 January 2026
The rooms are fine, not the best TV setup but that is due to the layouts of the rooms.
The hotel food options are limited, not great.
Internet is terrible so for business this is a struggle
The staff is friendly and the place is very clean
Location is goo
Arno
Arno, 7-night trip
Verified
10/10 Exceptional
10 November 2025
Very good service
Jose
Jose, 3-night trip
Verified
10/10 Exceptional
20 October 2025
The facilities were adecuate.
Miguel A
Miguel A, 2-night trip
Verified
10/10 Exceptional
23 October 2025
Clean room. Staff friendly. Safe place and around of the property. Many options for foods around of the hotel.
NAUFA
NAUFA, 6-night trip
Verified
10/10 Exceptional
16 October 2025
Friendly and helpful
Raquel
Raquel, 5-night trip
Verified
10/10 Exceptional
17 November 2025
Rooms are great and the staff very friendly. The gym is dirty and the equipment pretty bad. Also the carpets in the hallways need to cleaned or changed.
Alan
Alan, 4-night trip
Verified
8/10 Very good
05 November 2025
The hotel and room were clean and comfortable. The staff, pleasant. I appreciate that only guests can get up in the elevator to the rooms. My key card had a few hiccups and the tv had some connection issues at times. I would still stay here again, maybe in Puerto Vallarta
Tvv tv tv had a issues with connection at times.
Alesia
Alesia, 4-night trip
Verified
6/10 Good
20 January 2026
The property is well located and safe. The are a lot of walkable options. The room upgrade was the same room, but it allowed us to be on 14th floor which was nice because the advertising as soundproof rooms is incorrect. You can hear everything from traffic to people slamming their doors in the hall to voices in the next room. The kitchenette was a nice feature and why we chose this hotel, aside from the soundproof rooms advertisement, but they do not supply dish soap, sponge, and kitchen towel. They give you 2 complimentary pods for coffee, but then you have to buy more. Because you can't wash your own dishes, you are limited to actually using the kitchen. There is only one frying pan as well.
The in room service was expensive - we arrived late and thought we could take advantage of the VIP 20% discount. They didn't include the discount. We had ordered two plates of churros that tasted like chicken wings. They said they would credit us, but instead of giving us a full credit for a breakfast we ordered, they only discounted us 35%. I had asked the front desk about it and the 20% discount before ordering breakfast otherwise they would not refund the money. It was credit only. It was pretty disappointing and poor business practice.
The staff is really nice and professional overall. The rooms are clean and comfortable. If you want to stay here, just know that it's pretty loud and don't order room service. We won't be staying here again after this experience, to be honest.
Leslie
Leslie, 4-night trip
Verified
10/10 Exceptional
15 May 2026
Excellent place, awesome sunlight, good experience. The room service is excellent. Don't forget to order a portion of bacon in every meal.