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W Suzhou

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Suzhou's vibrant energy is palpable at W Suzhou. Unwind with a hot stone massage or body scrub at AWAY SPA, indulge in international cuisine at one of the three on-site restaurants, and stay connected with in-room WiFi. Previous guests rave about their experience.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • 7 meeting rooms
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is R2 278
R2 656 total
includes taxes & fees
17 May - 18 May

Why we love this property

Work meets play
Located in a business and shopping district, this hotel offers seven meeting rooms and spa services. After work, enjoy massages and the steam room.
Diverse dining options
Mediterranean cuisine meets international fare at three restaurants and a cafe. Dine al fresco or visit the bar. Buffet includes vegetarian and vegan choices.
Spa sensations
Luxurious spa services offer aromatherapy, body scrubs, and hot stone massages. A serene rooftop garden complements the rejuvenating steam room experience.

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Wonderful King Room, 1 King Bed, City View

Premium bedding, down duvets, minibar, in-room safe

Wonderful King Room, 1 King Bed, City View

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3

View all photos for Wonderful Queen Room, 2 Double Beds, City View

Premium bedding, down duvets, minibar, in-room safe

Wonderful Queen Room, 2 Double Beds, City View

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

Premium bedding, down duvets, minibar, in-room safe

Spectacular King Room, 1 King Bed, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

City view

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3

View all photos for Fabulous King Room, 1 King Bed, Lake View

Premium bedding, down duvets, minibar, in-room safe

Fabulous King Room, 1 King Bed, Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Cool Corner Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4

View all photos for Studio Suite, 1 Bedroom, Lake View

Premium bedding, down duvets, minibar, in-room safe

Studio Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

Premium bedding, down duvets, minibar, in-room safe

Mega King Room, 1 King Bed, High Floor Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3

View all photos for Marvelous Suite, 1 Bedroom, High Floor Lake View

Premium bedding, down duvets, minibar, in-room safe

Marvelous Suite, 1 Bedroom, High Floor Lake View

  • Lake view
  • 113 sq m
  • Sleeps 4

View all photos for Fantastic Suite, 1 Bedroom, Lake View

49-inch LED TV with cable channels, TV, pay films

Fantastic Suite, 1 Bedroom, Lake View

  • Lake view
  • 113 sq m
  • Sleeps 4

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, minibar, in-room safe

Room, 2 Double Beds

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Room, 1 King Bed

Premium bedding, down duvets, minibar, in-room safe

Room, 1 King Bed

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3

Similar properties

Exterior
Pan Pacific Suzhou
Suzhou Old Town
  • Pool
  • Spa
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 521 reviews
The price is R1 040
R1 213 total
includes taxes & fees
24 May - 25 May
Pan Pacific Suzhou
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About the area

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 4 min walk - 0.4 km
  • Suzhou Center Mall - 8 min walk - 0.7 km
  • Jinji Lake - 18 min walk - 1.6 km
  • In City Shopping Mall - 2 min drive - 2.2 km
  • Humble Administrator's Garden - 6 min drive - 6.0 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Hongqiao International Airport (SHA) - 80 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Railway Station - 26 min drive
  • Dongfangzhimen Station - 6 min walk
  • Ligongdi West Station - 9 min walk
  • Xinghai Square Station - 14 min walk

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪牛New - ‬5 min walk
  • ‪Woobar - ‬3 min walk
  • ‪悦食东方 - ‬4 min walk
  • ‪牛小新 - ‬5 min walk

About this property

W Suzhou

W Suzhou offers a great location, putting you within a 15-minute walk of Suzhou Center Mall and Jinji Lake. You can indulge in hot stone massages, body wraps, or aromatherapy, and SOL37, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour health club. The property is just a short walk to public transportation: Dongfangzhimen Station is 6 minutes and Ligongdi West Station is 9 minutes.

At a glance

DONE

Hotel size

    • 379 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • 7 meeting rooms
  • Conference center (8751 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Spa services
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

SOL37 - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Woobar - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Children & extra beds

  • Rollaway beds are available for CNY 350 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a fire extinguisher on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel W Suzhou

W Suzhou Hotel

W Suzhou Suzhou

W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou offer free cancellation for a full refund?

Yes, W Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Suzhou?

Yes, there's an indoor pool.

Are pets allowed at W Suzhou?

Sorry, pets aren't allowed.

What are the check-in and check-out times at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at W Suzhou and nearby?

Onsite recreation at W Suzhou includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. W Suzhou also has a garden.

Are there restaurants at or near W Suzhou?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

Does W Suzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around W Suzhou like?

W Suzhou is a short 6-minute walk from Dongfangzhimen Station and 4 minutes' walk from Gate to the East.

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Reviews

W Suzhou Reviews

9,2

Wonderful

9,4

Cleanliness

9,0

Location

9,0

Staff & service

9,2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Shu, 1-night trip
Verified

10/10 Exceptional

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
2-night trip
Verified

10/10 Exceptional

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Sophia, 8-night trip
Verified

8/10 Very good

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Ran, 1-night trip
Verified

10/10 Exceptional

Excellent
Tao, 2-night trip
Verified

8/10 Very good

Conveyance of the location
Pansy, 1-night trip
Verified

10/10 Exceptional

The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Hei Man, 2-night trip
Verified

10/10 Exceptional

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Bernie, 2-night trip
Verified

8/10 Very good

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Verified

6/10 Good

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Mark, 1-night trip
Verified

10/10 Exceptional

设计感强/細緻位好
Yu Wai, 1-night trip
Verified

10/10 Exceptional

飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
YuAn, 4-night trip
Verified

10/10 Exceptional

很好
PYOUNG DAE, 2-night trip
Verified

10/10 Exceptional

호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
HYOTAK, 11-night trip
Verified

10/10 Exceptional

很好，服务很周到
peng, 1-night trip
Verified

10/10 Exceptional

还不错
yu, 2-night trip
Verified

10/10 Exceptional

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Chloe, 2-night trip
Verified

10/10 Exceptional

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Janet, 1-night trip
Verified

10/10 Exceptional

In room coffee (French press) is a mess and below expectations for such upscale hotel room
2-night trip
Verified

8/10 Very good

早餐丰盛，但其他都没什么特别
kinaster, 1-night trip
Verified

10/10 Exceptional

CP值很高

Very good location and very nice service
Andy, 1-night trip
Verified

10/10 Exceptional

设计感的酒店！

位置优越，充满设计感的酒店！
I-TSANG, 1-night trip
Verified

10/10 Exceptional

전반적으로 만족스러웠던 W SUZHOU

직원들 너무 친절하고, 위치도 만족스럽습니다. 다른 부분들도 대부분 훌륭하다고 생각합니다. 다만 조식 레스토랑 식사가 약간 짜게 느껴졌습니다.
Sumin, 1-night trip
Verified

10/10 Exceptional

모든 면에서 만족스러운 컨디션. 피트니스와 수영장,조식,식당,룸 컨디션,어매니티 모두 만족스러웠음
YEOHOON, 1-night trip
Verified

10/10 Exceptional

Good stay

As usual very good
sabrina, 1-night trip