W Suzhou

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W Suzhou offers a great location, putting you within a 15-minute walk of Suzhou Center Mall and Jinji Lake. You can indulge in hot stone massages, body wraps or aromatherapy, and SOL37, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. The property is only a short walk to public transportation: Dongfangzhimen Station is 6 minutes and Ligongdi West Station is 9 minutes.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free WiFi
  • Restaurant
  • Connecting rooms available
  • Air conditioning

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Indoor pool
  • Breakfast available
  • 24-hour health club
  • Steam room
  • Room service
  • Coffee shop/cafe
  • Spa services
  • Conference center
  • 7 meeting rooms
  • Terrace

Feel at home (6)

  • Rollaway/extra beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
  • Garden
The current price is R2 200
R2 565 total
includes taxes & fees
27 Sept - 28 Sept

Why we love this property

Work meets play
Located in a business and shopping district, this hotel offers seven meeting rooms and spa services. After work, enjoy massages and the steam room.
Diverse dining options
Mediterranean cuisine meets international fare at three restaurants and a cafe. Dine al fresco or visit the bar. Buffet includes vegetarian and vegan choices.
Spa sensations
Luxurious spa services offer aromatherapy, body scrubs, and hot stone massages. A serene rooftop garden complements the rejuvenating steam room experience.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Wonderful King Room, 1 King Bed, City View

A modern hotel room with a large bed, a TV mounted on a wall, a seating area with a view of the city, and a large window.

Wonderful King Room, 1 King Bed, City View

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Wonderful Queen Room, 2 Double Beds, City View

A hotel room with two beds, a desk, and a chair.

Wonderful Queen Room, 2 Double Beds, City View

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 47 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Spectacular King Room, 1 King Bed, High Floor City View

A modern hotel room with a large bed, a sofa, a round mirror, and a city view.

Spectacular King Room, 1 King Bed, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Spectacular Queen Room, 2 Double Beds, High Floor City View

A hotel room with two beds, a desk, and a chair.

Spectacular Queen Room, 2 Double Beds, High Floor City View

  • City view
  • 47 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Fabulous King Room, 1 King Bed, Lake View

A modern hotel room with a large bed, a TV, a sofa, and a view of the city.

Fabulous King Room, 1 King Bed, Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Cool Corner Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape and water.

Cool Corner Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • Free wired internet

View all photos for Studio Suite, 1 Bedroom, Lake View

A modern hotel room with a large bed, a sofa, a small table, and a view of a cityscape through large windows.

Studio Suite, 1 Bedroom, Lake View

  • Lake view
  • 96 sq m
  • Sleeps 4
  • Free wired internet

View all photos for Mega King Room, 1 King Bed, High Floor Lake View

A modern hotel room with a large bed, a TV mounted on a green wall, a dining area with a view of the city, and a balcony with a cityscape view.

Mega King Room, 1 King Bed, High Floor Lake View

  • Lake view
  • 52 sq m
  • Sleeps 3
  • Free wired internet

View all photos for Fantastic Suite, 1 Bedroom, Lake View

A modern hotel room with a large window offering a city view, a curved sofa, a round coffee table, and red ottomans.

Fantastic Suite, 1 Bedroom, Lake View

  • Lake view
  • 113 sq m
  • Sleeps 4
  • Free wired internet

View all photos for Room, 2 Double Beds

A modern hotel room with two beds, a large window with a city view, a round mirror, and a green decorative item on the wall.

Room, 2 Double Beds

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a sofa, and a view of the cityscape.

Room, 1 King Bed

  • City view
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • Free wired internet

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The price is R962
R1 121 total
includes taxes & fees
27 Sept - 28 Sept
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About the area

Map
Building 7 Suzhou Center, corner of Xinggang Avenue and Suhui Road, Suzhou, Jiangsu, 215021

What's nearby

  • Gate to the East - 4 min walk - 0.4 km
  • Suzhou Center Mall - 9 min walk - 0.8 km
  • Jinji Lake - 2 min drive - 2.1 km
  • In City Shopping Mall - 2 min drive - 2.2 km
  • Humble Administrator's Garden - 7 min drive - 6.9 km

Getting around

  • Wuxi (WUX-Shuofang) - 46 min drive
  • Hongqiao International Airport (SHA) - 80 min drive
  • Suzhou Railway Station - 18 min drive
  • Yixing High-Speed Railway Station - 26 min drive
  • Suzhou North Railway Station - 26 min drive
  • Dongfangzhimen Station - 6 min walk
  • Ligongdi West Station - 9 min walk
  • Xinghai Square Station - 14 min walk

Restaurants

  • ‪The Kitchen Table - ‬2 min walk
  • ‪牛New - ‬5 min walk
  • ‪悦食东方 - ‬4 min walk
  • ‪Woobar - ‬3 min walk
  • ‪鳥王烧鳥·炭火串烧居酒屋(苏州中心店) - ‬4 min walk

About this property

W Suzhou

  • W Suzhou offers a great location, putting you within a 15-minute walk of Suzhou Center Mall and Jinji Lake. You can indulge in hot stone massages, body wraps or aromatherapy, and SOL37, one of 3 restaurants, serves Mediterranean cuisine and is open for dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge and a 24-hour health club. The property is only a short walk to public transportation: Dongfangzhimen Station is 6 minutes and Ligongdi West Station is 9 minutes.

At a glance

Hotel size

    • 379 rooms
    • Arranged over 38 floors

Arriving/Leaving

    • Check-in start time: 3:00 PM; check-in end time: noon
    • Express check-out available
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is noon

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • Pets not allowed

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • Room service (limited hours)

What to do

  • Fitness classes
  • Yoga classes
  • Shopping

Working away

  • 7 meeting rooms
  • Conference center (8751 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • 1 building/tower
  • ATM/banking
  • Rooftop garden
  • Garden
  • Terrace
  • 24-hour health club
  • An indoor pool
  • Designer stores on site
  • Shopping mall on site
  • Spa services
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Grab bar in bathtub
  • Transfer shower
  • Lever door handles

Room amenities

Be entertained

  • 49-inch LED TV
  • Premium cable channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Espresso maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Down comforter
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Rollaway/extra bed (surcharge)

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Deep soaking bathtub
  • Separate bathtub and shower
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Uses some LED lighting
  • Recycling
  • Water-efficient showers only
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

Dining

SOL37 - This restaurant specializes in Mediterranean cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
The Kitchen Table - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Su Yan - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Woobar - This bar serves light fare only. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CNY 198 per person

Renovations and closures

The following facilities or services will be unavailable from September 7 2026 to September 17 2026 (dates subject to change):
  • One of the swimming pools

Children & extra beds

  • Rollaway beds are available for CNY 350 per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay

Property class

Property class, provided by our rating system, is based on property type, amenities, and services.

Also known as

Hotel W Suzhou
W Suzhou Hotel
W Suzhou Suzhou
W Suzhou Hotel Suzhou

Frequently asked questions

Does W Suzhou offer free cancellation for a full refund?

Yes, W Suzhou does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at W Suzhou?

Yes, there's an indoor pool. One of the pools will be unavailable from September 7 2026 to September 17 2026 (dates subject to change).

Are pets allowed at W Suzhou?

Sorry, pets aren't allowed.

What are the check-in and check-out times at W Suzhou?

Check-in start time: 3:00 PM; Check-in end time: noon. Check-out time is noon. Express check-out is available.

What is there to do at W Suzhou and nearby?

Onsite recreation at W Suzhou includes fitness classes and yoga. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a 24-hour health club and spa services. W Suzhou also has a garden.

Are there restaurants at or near W Suzhou?

Yes, there are 3 onsite restaurants, featuring alfresco dining and Mediterranean cuisine.

Does W Suzhou have rooms with private hot tubs?

Yes, each room has a deep soaking bathtub.

What's the area around W Suzhou like?

W Suzhou is a short 6-minute walk from Dongfangzhimen Station and 4 minutes' walk from Gate to the East.

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Reviews

W Suzhou Reviews

9,2

Wonderful

9,4

Cleanliness

9,0

Location

9,0

Staff & service

9,4

Property conditions & facilities

Reviews

Verified review

10/10 Exceptional

Very nice hotel! Clean. Food at all day dining and Chinese restaurant is fantastic.
Verified review

10/10 Exceptional

Excellent room and service. The location is very convenient, direct walking to Suzhou center.
Verified review

10/10 Exceptional

It was Amazing. Excellent service, friendly staffs. I am highly recommend for this W Hotel in Suzhou.
Verified review

10/10 Exceptional

It was so nice and service was amazing. Only complaint was that the room lighting was very dim. Hard to get good lighting in front of the mirrors and sometimes hard to see when I needed to do work
Verified review

10/10 Exceptional

The staff are very nice and willing to help, and Kimi had provided very clear instructions by email before arriving that help us very much since this is our very first visit Su Chou.
Verified review

10/10 Exceptional

Always best hotel.. good location
Verified review

8/10 Very good

Nice hotel. Unique designed lobby and lounge. Spacious rooms. The staff require a bit more training on check in and out,
Verified review

10/10 Exceptional

Excellent
Verified review

8/10 Very good

Conveyance of the location
Verified review

10/10 Exceptional

An extraordinary stay. Suzhou is amazing and we picked a great place to enjoy it during Dragon Boat holidays. The recently opened dining experience on 37 floor was incredible. View of Suzhou lakes amazing as was the food and cocktails. So fresh and yummy. Staff service so good at all times. Perfection. Loved it.
Verified review

8/10 Very good

Unbeatable location right next to the Oriental Gate and connected, walkable access to shopping malls and the lakeside. Hotel lobby is grand and fun. Staffs are helpful, friendly, and caring. Rooms are definitely hi-tech and hip - the giant moon-shaped accent light sets the tone. Scene-setting lights and full automated toilet. Bathtub is huge and bath salt is provided. Great vibe for a night out! However not so much if you had to work - the desk area wasn't well lit, and the chair was definitely not comfortable for work. This might be a me problem tho - not a hotel for work anyways! Also worth highlighting that each room comes with a proper HEPA air purifier, great for those who are COVID-concerned. Unfortunately the room for my first night stay had some plumbing issues (smelled bad), and some lighting/frosted glass didn't work properly. The staff were extremely caring and moved me to a different room for the rest of the stay. Really appreciated their help.
Verified review

6/10 Good

Person who checked us in was a disaster while I tried to check myself in as well as two other colleagues. The other two parties ended up in the wrong rooms and had to change. I had explained this to him clearly but he was going way too fast and not listening. Further, no cream in the container in the bathroom (a pain to call for more). Also, I expected more from the breakfast buffet in terms of fresh pastries. I had a day old croissant, which I did not expect from the W brand. I also felt the staff was not that attentive in this restaurant. The staff at the Chinese food restaurant on an upper floor the night before had been great.
Verified review

10/10 Exceptional

非常好，員工有禮，有效率，非常整潔，早餐選擇多，地點安靜，房間寬敞。
Verified review

10/10 Exceptional

设计感强/細緻位好
Verified review

10/10 Exceptional

飯店位置很好，客房可俯瞰金雞湖。健身房乾淨、餐點好吃！
Verified review

10/10 Exceptional

很好
Verified review

10/10 Exceptional

호숫가에 위치해서 운동하기도 좋고 교통도 편해서 너무 좋았습니다. 특히 소주중심이라는 소주에서 가장 큰 쇼핑몰과 직접 연결되어있어 쇼핑하기에도 너무 좋습니다. 36층에 있는 수영장은 진지후라는 호수뷰로 수영하며 휴식하기엔 너무 좋은 환경이었습니다.
Verified review

10/10 Exceptional

很好，服务很周到
Verified review

10/10 Exceptional

还不错
Verified review

10/10 Exceptional

Best breakfast

Feels like family when arriving here. The service is fantastic, location is perfect, views are to die for and the breakfast and brunch are delicious!
Verified review

10/10 Exceptional

Perfect

Love my stay. It was perfect. Super comfortable and clean.
Verified review

10/10 Exceptional

In room coffee (French press) is a mess and below expectations for such upscale hotel room
Verified review

8/10 Very good

早餐丰盛，但其他都没什么特别
Verified review

10/10 Exceptional

CP值很高

Very good location and very nice service
Verified review

10/10 Exceptional

设计感的酒店！

位置优越，充满设计感的酒店！