Holiday Inn & Suites Dubai Festival City by IHG

Property class: 4
Central hotel with full-service spa, connected to a shopping centre, near Dubai Festival City Mall

Choose dates to view prices

When you stay at Holiday Inn & Suites Dubai Festival City by IHG, you'll be a short five-minute drive from Dubai Creek and Dubai Festival City Mall. Guests can indulge in massages at the spa, and international cuisine is served at Sirocco, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other features. The helpful staff and nearby shopping get great marks from fellow travellers.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Free parking
  • Free WiFi
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • Restaurant and pool bar
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Children's pool
  • 24-hour room service
  • Coffee shop/cafe
  • 24-hour business center

For families (6)

  • Free cribs/infant beds
  • Children's pool
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bathtub and shower
  • Premium TV channels
The current price is R1 053
R1 356 total
includes taxes & fees
29 Sept - 30 Sept

Why we love this property

Work and play central
This hotel sits in the city centre with a 24-hour business centre and meeting rooms. After work, guests can enjoy spa services, happy hour, and poolside bar.
Culinary adventures
The hotel's restaurant serves international and American cuisine with outdoor seating. Their cafe features vegetarian, vegan options, and a buffet breakfast.
Spa serenity
A full-service spa with couples treatment rooms and massages offers blissful relaxation. A sauna, steam room, and garden create a holistic wellness experience.

Room options

Available filters for rooms
Showing 17 of 17 rooms

View all photos for Standard Room (Waterfront View)

A hotel room with a large bed, a desk, a chair, a small table, and a window with a city view.

Standard Room (Waterfront View)

8,0 out of 10
Very good
(2 reviews)
  • Water view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room

A hotel room with a bed, a desk, a chair, a TV, a window with a city view, and a phone on the nightstand.

Standard Room

9,4 out of 10
Exceptional
(33 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 1 King Bed, Terrace

A hotel room with a bed, a desk, a chair, a small table, and a sofa. There is a window with curtains, a wall-mounted TV, and artwork on the wall.

Standard Room, 1 King Bed, Terrace

  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 2 Single Beds (Waterfront View)

A hotel room with a bed, a desk, a chair, a TV, a window with a city view, and a phone on the nightstand.

Standard Room, 2 Single Beds (Waterfront View)

  • Water view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 2 Single Beds

A hotel room with a bed, a desk, a chair, a TV, a window with a city view, and a phone on the nightstand.

Standard Room, 2 Single Beds

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Junior Suite, 1 King Bed

A modern hotel room with a bed, desk, chair, and a large window offering a city view.

Junior Suite, 1 King Bed

10,0 out of 10
Exceptional
(1 review)
  • City view
  • 59 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 2 Single Beds, Terrace

A hotel room with a bed, a desk, a chair, a TV, a window with a city view, and a phone on the nightstand.

Standard Room, 2 Single Beds, Terrace

  • City view
  • 1 bedroom
  • Sleeps 3

View all photos for Family Room, 2 Single Beds

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Family Room, 2 Single Beds

  • City view
  • 1 bedroom
  • Sleeps 5

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a desk, a chair, a small table, and a window with a city view.

Premium Room, 1 King Bed

9,4 out of 10
Exceptional
(3 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3

View all photos for Standard Room, 1 King Bed (Waterfront View)

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed (Waterfront View)

9,4 out of 10
Exceptional
(3 reviews)
  • Water view
  • 1 bedroom
  • Sleeps 3

View all photos for Premium Room, 1 King Bed

A hotel room with a large bed, a sofa, a dining table, and a view of a cityscape.

Premium Room, 1 King Bed

  • City view
  • 1 bedroom
  • Sleeps 3

View all photos for Apartment, 1 Bedroom (Creek View)

A modern living room with a red sofa, a small round table, and a kitchen area with white cabinets and a black microwave.

Apartment, 1 Bedroom (Creek View)

  • Water view
  • 1 bedroom
  • Sleeps 5

View all photos for Premium Apartment, 1 Bedroom, Balcony

A hotel room with a large bed, a desk, a chair, a sofa, a TV, and a view of the cityscape.

Premium Apartment, 1 Bedroom, Balcony

  • City view
  • 1 bedroom
  • Sleeps 5

View all photos for Premium Room, 1 King Bed, Kitchen, City View

A modern kitchen with a built-in oven, a sink, a kettle, and a toaster.

Premium Room, 1 King Bed, Kitchen, City View

8,0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3

View all photos for Apartment, 1 Bedroom

A modern living room with a large window, a flat-screen TV, a sofa, a coffee table, and a dining area.

Apartment, 1 Bedroom

  • City view
  • 1 bedroom
  • Sleeps 5

View all photos for Standard Room, 1 King Bed, Accessible

A hotel room with a large bed, a desk, a chair, a television, and a window with curtains.

Standard Room, 1 King Bed, Accessible

10,0 out of 10
Exceptional
(3 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3

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8.4 out of 10, Very good, 1 127 reviews
The price is R642
R831 total
includes taxes & fees
20 Sept - 21 Sept
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About the area

Map
Gateway Avenue, Festival City, Dubai

What's nearby

  • Festival Center - 1 min walk - 0.1 km
  • Dubai Festival City Mall - 9 min walk - 0.8 km
  • Dubai Creek - 15 min walk - 1.3 km
  • Festival Arena - 2 min drive - 1.7 km
  • beach near Marsa Al Khor - 2 min drive - 2.1 km

Getting around

  • Dubai Intl. Airport (DXB) - 10 min drive
  • Sharjah (SHJ-Sharjah Intl.) - 32 min drive
  • Al Maktoum Intl. Airport (DWC) - 48 min drive

Restaurants

  • ‪Tortilla - ‬11 min walk
  • ‪Burger King - ‬7 min walk
  • ‪Caffè Nero - ‬18 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪The Cheesecake Factory - ‬12 min walk

About this property

Holiday Inn & Suites Dubai Festival City by IHG

  • When you stay at Holiday Inn & Suites Dubai Festival City by IHG, you'll be a short five-minute drive from Dubai Creek and Dubai Festival City Mall. Guests can indulge in massages at the spa, and international cuisine is served at Sirocco, which is open for breakfast, lunch and dinner. An outdoor pool, a poolside bar and a 24-hour fitness centre are other features. The helpful staff and nearby shopping get great marks from fellow travellers.

At a glance

Hotel size

    • 496 rooms

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Minimum check-in age – 18
    • Check-out time is noon
    • Contactless check-out

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
    • Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
    • Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (12 years old and younger) stay free when occupying the parent or guardian's room using existing bedding

Pets

    • Pets not allowed
    • Service animals welcome

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Free on-site valet parking
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
    • On-site garage

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–11 AM
  • Restaurant
  • Poolside bar
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli
  • Water dispenser

Traveling with children

  • Children stay free (see details)
  • Children's pool
  • Children's menu

What to do

  • Shopping

Working away

  • 24-hour business center
  • 6 meeting rooms
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff

Facilities

  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Television in common areas
  • 24-hour fitness center
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • Double-glazed windows
  • Uses some LED lighting
  • Water dispenser
  • Lockers available
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 100
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces

Room amenities

Be entertained

  • 47-inch Smart TV
  • Premium satellite channels
  • Pay movies

Home comfort

  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Blackout drapes/curtains
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • Uses some LED lighting
  • Water-efficient showers only
  • Water-efficient toilets only
  • Guidebooks/recommendations

Special features

Spa

The onsite spa has couples treatment room(s). Services include massages.

Dining

Sirocco - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
Joe's Backyard Grill - This bistro specializes in American cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Zeste Cafe - This café specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Happy hour is offered. Open daily.
Z Garden - This café specializes in international cuisine and serves light fare only. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city: AED 15.00 per accommodation, per night
  • A tourism fee is imposed by the city and collected at the property. The fee is AED 15.00 for the first bedroom per night, and increases by AED 15.00 per night for each additional bedroom.

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately AED 75 per person

Children & extra beds

  • Rollaway beds are available for AED 184.0 per night

Pets

  • Service animals exempt from fees

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM

Policies

Extra-person charges may apply and vary depending on property policy.

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche

This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Property Registration Number 796700

Also known as

Holiday Inn Dubai Festival City Hotel

Holiday Inn Festival City Hotel

Holiday Inn Festival City

Frequently asked questions

Does Holiday Inn & Suites Dubai Festival City by IHG offer free cancellation for a full refund?

Yes, Holiday Inn & Suites Dubai Festival City by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, there's an outdoor pool and a children's pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Holiday Inn & Suites Dubai Festival City by IHG?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Holiday Inn & Suites Dubai Festival City by IHG?

Yes, there's free self and valet parking. Electric vehicle charging is available.

What are the check-in and check-out times at Holiday Inn & Suites Dubai Festival City by IHG?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon. Contactless check-out is available.

What is there to do at Holiday Inn & Suites Dubai Festival City by IHG and nearby?

Holiday Inn & Suites Dubai Festival City by IHG has a spa and an outdoor pool, as well as a 24-hour fitness center and a garden.

Are there restaurants at or near Holiday Inn & Suites Dubai Festival City by IHG?

Yes, Sirocco offers alfresco dining and international cuisine.

What's the area around Holiday Inn & Suites Dubai Festival City by IHG like?

Holiday Inn & Suites Dubai Festival City by IHG is in Dubai Festival City, a short 16-minute walk from Dubai Creek and 13 minutes' walk from Dubai Festival City Mall.

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Reviews

Holiday Inn & Suites Dubai Festival City by IHG Reviews

9,2

Wonderful

9,4

Cleanliness

8,8

Location

9,4

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently described as excellent, delicious, and varied with many guests praising the made-to-order options. (13 reviews)
  • The hotel's proximity to the airport and convenient access to the airport via a short taxi ride or direct connection to the mall was greatly appreciated. (9 reviews)
  • The restaurant offered a delicious and fresh food spread with a variety of options and excellent service. (9 reviews)
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Popular mentions

Room
Service staff
Location
Shopping malls
Breakfast
Airport
Restaurant
Food
Cleanliness
Bed

Reviews

Verified review

10/10 Exceptional

Great hotel and friendly staff
Verified review

10/10 Exceptional

Wonderful staff and clean spacious room with a good gym
Verified review

10/10 Exceptional

Great location. Room was clean
Verified review

8/10 Very good

nice hotel with great bar on top floor... rooms are good, staff excellent.
Verified review

10/10 Exceptional

Good location,easy access to everywhere,friendly staff and clean rooms!
Verified review

10/10 Exceptional

The room was very clean. Staff was excellent!
Verified review

10/10 Exceptional

Excellent location and amenities
Verified review

10/10 Exceptional

Exceptional service, clean rooms
Verified review

10/10 Exceptional

The rooms and facilities are good
Verified review

10/10 Exceptional

Very friendly staff.
Verified review

10/10 Exceptional

Great hotel

Great stay. Breakfast excellent. Access to Mall fantastic.
Verified review

10/10 Exceptional

The room was amazing and I been upgraded to a suite
Verified review

10/10 Exceptional

Our stay with Holiday Inn Festival City was amazing! Very friendly staff and lovely food!
Verified review

10/10 Exceptional

Great place for family or business stay.

The most amazing service, very clean, the staff is very helpfull, I recommend this hotel, I can give 10 stars.
Verified review

10/10 Exceptional

Great location and service
Verified review

10/10 Exceptional

The amenities are convenient.
Verified review

10/10 Exceptional

Great hotel for a stop over, close to the airport and linked to the Festival City Mall. The staff were all lovely.
Verified review

10/10 Exceptional

Amazing hotel

One of the best hotels I’ve ever stayed at! Five star luxury, amazing customer service, the most extensive breakfast buffet I’ve ever seen, and super comfortable rooms. 10/10 would recommend and will stay here again!
Verified review

10/10 Exceptional

Very clean hotel, great customer service especially the one at the front desk ( Erika) and the one in the dining Mary , food is great ambiance is excellent, location is very close to everything- shopping, mall and easy access to commuters 👍👍👍
Verified review

10/10 Exceptional

Friendly staff makes all the difference

Friendly staff in every step of the way, even after we had checked out.
Verified review

10/10 Exceptional

Great hotel!

All the staff from reception to room service were fantastic . Room was clean and worth the money for a nice clean relaxing stay with nice pillows! I only wish they had a few channels in english with movies
Verified review

10/10 Exceptional

"Perfect Location and Exceptional Service in Dubai

I had a fantastic stay at this hotel in Dubai! Its location near the mall and airport is incredibly convenient. The rooms are spacious and well-appointed, and the staff is friendly and helpful. The rooftop pool offers stunning skyline views, and the dining options are excellent. Highly recommend this hotel for anyone visiting Dubai!
Verified review

10/10 Exceptional

Welcoming Top Hotel

I can only give this hotel good recension,fantastic welcome professional and welcoming hospitality Great staff all over the hotel , good food and very good suites, Well done all Thanks Peter Ward
Verified review

10/10 Exceptional

The workers was so nice and polite
Verified review

8/10 Very good

Enjoyed our time. The proximity to the mall and waterfront was excellent. The breakfast is good but can be improved.