Staff were warm, helpful, friendly and courteous. The view of the lake, snow capped mountains and nearby old church was exactly what I desired and very breathtaking. Transportation was accessible to other areas as the bus stops were close by. We were also very happy to be surprised by the hotel with area bus passes to the surrounding areas, this made getting around a whole lot easier and we are very grateful for that. After visiting Interlaken and Grindelwald, which were very congested with other tourists, we were certainly extremely happy with our decision to stay at Bellevue Au Lac. We had a most pleasant stay, Hotel Bellevue Au Lac would definitely be our first choice if we decide to return to the area.