Palacina The Residence & The Suites

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In Kilimani, Palacina The Residence & The Suites offers a tranquil retreat with a free daily manager's reception and serene gardens. Unwind in the steam room or indulge in rejuvenating spa treatments like body wraps and Swedish massages, then enjoy international cuisine at Palacina Bistro.
VIP Access

Reviews

9.4 out of 10, Loved by guests
Top-rated by travellers

Popular amenities

  • Spa
  • Airport transfer
  • Free parking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and bar/lounge
  • Indoor pool and outdoor pool
  • 24-hour fitness center
  • Steam room
  • Room service
  • Spa services
  • Massage/treatment rooms
  • Babysitting
  • 24-hour business center
  • 3 meeting rooms
  • Airport shuttle

For families (6)

  • Babysitting (surcharge)
  • Kitchenette
  • Private bathroom
  • Separate bathtub and shower
  • Living room
  • Premium TV channels
The current price is R3 709
R4 376 total
includes taxes & fees
11 Jun - 12 Jun

Why we love this property

Work meets wellness
Positioned in the business district, this hotel offers a 24-hour business centre and meeting rooms. After work, indulge in massages and spa treatments.
Serene spa getaway
The hotel offers spa treatments from facials to Swedish massages in private rooms. A steam room, 24-hour gym, and peaceful garden complete this wellness haven.
Luxury sleep sanctuary
Wrap up in sumptuous dressing gowns after warming by the in-room fireplace. Each guestroom boasts premium bedding, a wet bar, and curated decor.

Room options

Available filters for rooms
Showing 8 of 8 rooms

Palacina Suite

10,0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 3
  • Free WiFi

Penthouse Suite

  • 150 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

Palacina 01 Bedroom Residence

10,0 out of 10
Exceptional
(1 review)
  • 70 sq m
  • Sleeps 2
  • Free WiFi

Executive 01 Bedroom Residence

  • 60 sq m
  • Sleeps 3
  • Free WiFi

Executive 02 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • Free WiFi

Executive 03 Bedroom Residence

  • 60 sq m
  • 1 bedroom
  • Sleeps 6
  • Free WiFi

Penthouse 02 Bedroom Residence

  • 145 sq m
  • 1 bedroom
  • Sleeps 4
  • Free WiFi

Business Studio, 1 Bedroom, Non Smoking

8,8 out of 10
Excellent
(3 reviews)
  • 75 sq m
  • Sleeps 2
  • Free WiFi

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About the area

Map
Palacina Court, Kitale Lane, Off Dennis Pritt Road, Nairobi, 00100

What's nearby

  • Yaya Centre - 16 min walk - 1.4 km
  • Lucky 8 Casino - 18 min walk - 1.6 km
  • Arboretum - 18 min walk - 1.6 km
  • Prestige Plaza - 3 min drive - 2.2 km
  • Royal Nairobi Golf Club - 4 min drive - 2.3 km

Getting around

  • Nairobi (WIL-Wilson) - 14 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 33 min drive
  • Syokimau Station - 31 min drive
  • Nairobi Station - 31 min drive
  • Syokimau SGR Railway Station - 32 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)

Restaurants

  • ‪Connect Coffee - ‬11 min walk
  • ‪Pete's Coffee (Café) - ‬8 min walk
  • ‪Alfajiri - ‬5 min walk
  • ‪La Jardin - ‬16 min walk
  • ‪Roadhouse Grill - ‬5 min walk

About this property

Palacina The Residence & The Suites

Located just 3.8 mi (6.2 km) from the airport, Palacina The Residence & The Suites offers a shuttle (available 24 hours). You can indulge in deep-tissue massages, body wraps, or mani/pedis, and grab a bite to eat at Palacina Bistro, which serves international cuisine and is open for breakfast, lunch, and dinner. There's an indoor pool and an outdoor pool, and in-room conveniences at this luxurious hotel include refrigerators and microwaves. Fellow travelers love the helpful staff.

At a glance

DONE

Hotel size

    • 28 rooms
DONE

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 11:00 PM
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Babysitting*
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours a day)*
DONE

Off-site

    • Area shuttle*
DONE

Other information

    • Designated smoking area (fines apply)

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area
  • Free daily reception
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Babysitting (surcharge)
  • Children's menu

What to do

  • Wildlife drive nearby

Working away

  • 24-hour business center
  • 3 meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Pool loungers
  • Pool umbrellas

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Mosquito nets
  • 24-hour fitness center
  • An outdoor pool
  • An indoor pool
  • Spa services
  • Massage/treatment rooms
  • Steam room
  • Locally sourced food is prioritized
  • At least 80% organic food
  • Locally-owned & organized tours & activities
  • Uses some LED lighting
  • Waste recycling policy
  • No plastic soda bottles
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall
  • Outdoor furniture

Accessibility

  • Accessible bathtub
  • Visual fire alarm
  • Doorbell and phone notification
  • Phone accessibility kit
  • Tile flooring in room

Room amenities

Be entertained

  • 43-inch flat-screen TV
  • Premium satellite channels

Home comfort

  • Portable fan
  • Minibar
  • Wet bar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes
  • Iron/ironing board

Sleep well

  • Soundproofed rooms
  • Premium bedding

What to enjoy

  • Fireplace
  • Individually furnished and decorated
  • Separate living room

Freshen up

  • Private bathroom
  • Separate bathtub and shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet

Food and drink

  • Refrigerator
  • Freezer
  • Microwave
  • Kitchenette
  • Stovetop
  • Toaster oven
  • Free bottled water
  • Cookware, dishes, and utensils
  • Coffee grinder
  • Ice maker

More

  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Uses some LED lighting
  • Water-efficient toilets only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, Swedish massages, facials, and body wraps.

Dining

Palacina Bistro - This bistro specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 50.00 per vehicle (one-way)
  • Area shuttle service is offered for an extra charge

Children & extra beds

  • Babysitting is available for an extra charge

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
This property does not have elevators.
This property uses some solar and geothermal energy. Some water is reused through a grey water recycling system.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, JCB International

Also known as

Palacina Residence Hotel Nairobi
Palacina Residence Hotel
Palacina Residence Nairobi
Palacina Residence
Palacina Residence And Suites
Palacina The Residence The Suites
Palacina The & The Suites
Palacina The Residence & The Suites Hotel
Palacina The Residence & The Suites Nairobi
Palacina The Residence & The Suites Hotel Nairobi

Frequently asked questions

Does Palacina The Residence & The Suites offer free cancellation for a full refund?

Yes, Palacina The Residence & The Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Palacina The Residence & The Suites?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Palacina The Residence & The Suites?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Palacina The Residence & The Suites?

Yes, there's free self parking.

Is airport shuttle service offered by Palacina The Residence & The Suites?

Yes, an airport shuttle is available. The charge is USD 50.00 per vehicle one-way.

What are the check-in and check-out times at Palacina The Residence & The Suites?

Check-in start time: noon; Check-in end time: 11:00 PM. Check-out time is 10:00 AM.

Is there an onsite casino at Palacina The Residence & The Suites?

No, this hotel doesn't have a casino, but Lucky 8 Casino (3-min drive) is nearby.

What is there to do at Palacina The Residence & The Suites and nearby?

Palacina The Residence & The Suites has an outdoor pool and a 24-hour fitness center, as well as spa services and a garden.

Are there restaurants at or near Palacina The Residence & The Suites?

Yes, Palacina Bistro offers international cuisine.

Does Palacina The Residence & The Suites have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchenette is available in every room, and also includes a stovetop, a refrigerator, and a microwave.

What's the area around Palacina The Residence & The Suites like?

Palacina The Residence & The Suites is in Kilimani, a short 20-minute walk from Yaya Centre.

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Reviews

Palacina The Residence & The Suites Reviews

9,4

Exceptional

9,6

Cleanliness

8,8

Location

9,8

Staff & service

9,4

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was a highlight with many guests praising the variety of fresh fruits and made-to-order omelets. (8 reviews)
  • The property features a beautiful and warm indoor lap pool and a lovely garden pool. (6 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Food
Gardens
Location
Quiet - room
Indoor pools
Breakfast
Restaurant
Balcony

Reviews

Verified

10/10 Exceptional

This was perhaps one of the best places I have ever been to in Africa. Thoughtful staff and a wonderful property. Truly top-notch!
Hubert, 7-night trip
Verified

10/10 Exceptional

Beautiful room, very friendly staff, quiet area. I would highly recommend this hotel
Joseph, 1-night trip
Verified

10/10 Exceptional

Room was very clean, with adequate amenities and tastefully furnished
Mary, 1-night trip
Verified

10/10 Exceptional

Love this hotel, was last there in 2020. Food great, staff top class, best place to stay.
Ann, 3-night trip
Verified

10/10 Exceptional

Lovely Palacine. Great staff, beautiful rooms, yummy breakfast. Great location . Thank you
Denise, 4-night trip
Verified

10/10 Exceptional

Beautiful hotel, impeccably helpful and polite staff
katherine, 2-night trip
Verified

10/10 Exceptional

This is an excellent hotel in a safe area of Nairobi It is tastefully decorated with large well decorated rooms. The staff was proper I will stay there again
Rohit, 2-night trip
Verified

10/10 Exceptional

Relax into Nairobi at Paladins

Fantastic property and attentive staff. Enjoyed the breakfast each day and lunch/dinner options were excellent.
David, 2-night trip
Verified

10/10 Exceptional

Amazing staff and amazing service.
Yem, 9-night trip
Verified

10/10 Exceptional

Peaceful, convenient modern suites

Fantastically comfortable beds, excellent staff and a lovely suite. Very peaceful location with 2 pools but only 15 mins from Wilson airport and striking distance of Blixen Museum, Carnivore and the Giraffe Sanctuary.
1-night trip
Verified

10/10 Exceptional

Pool aesthetics were beautiful, clean, towels available, as well as a phone. Gym was well equipped with a variety of options. Top notch!
Carlton, 2-night trip
Verified

10/10 Exceptional

Our stay could not have been better! Beautifully decorated and spacious room, quiet and comfortable. EVERY staff member was warm and welcoming. Would love to stay here again!
Geoffrey, 2-night trip
Verified

10/10 Exceptional

This place is amazing. The service top notch, the friendly employees, the cleanliness, the amenities, everything! Also The food is probably at the top of what I’ve experienced in East Africa.
Brenda, 3-night trip
Verified

10/10 Exceptional

Great facility with excellent service

We totally enjoyed our stay at Palacina. We got a great room. The lap pool was fantastic. We would like to commend Andrea and her team for excellent service. You made our stay wonderful.
Kay, 8-night trip
Verified

10/10 Exceptional

This hotel was very cozy and comfortable. The staff were friendly and helpful. The property was beautiful and there were nice places to read, work or socialize. I loved the lap pool as well. I will definitely stay here when I return to Nairobi.
Rebecka, 8-night trip
Verified

10/10 Exceptional

Beautiful, tranquil place, spacious rooms, wonderful staff and service. I have many choices but this is my regular place in Nairobi. Only wish they had a wider range of vegetarian options in the menu.
Rakesh, 1-night trip
Verified

10/10 Exceptional

Staff was kind and helpful at all times. Check in and check out was easy, and a quick walk to Mama Oliech. Would definitely return!
Verified

10/10 Exceptional

LOVED everything about this place! Here in Nairobi for my sons wedding and they took such good care of us!
Karen, 4-night trip
Verified

10/10 Exceptional

Excellent stay

Very comfortable room, cleanlinees standards were commendable. The service personnel were helpful and friendly. The check in and check out processes were pretty straight forward and smooth. The food was excellent for the breakfast every morning. The location of the hotel / suites is also really nice and quiet.
Mary, 5-night trip
Verified

10/10 Exceptional

Beautiful place to stay.

Beautiful place to stay in Nairobi. We only had one night here but we wished it was much longer. Great facilities. Lovely team. Beautiful room. Recommended.
Joanna, 1-night trip
Verified

10/10 Exceptional

This is a glorious place to stay when in Nairobi. It’s just a tranquil oasis with incredibly friendly staff, amazing food (we’re vegetarians), and astonishingly spacious comfortable rooms. We had a huge balcony which overlooked beautiful trees and were woken up by bird song every morning. The facilities are great - swimming pool, health club, etc. But it is the staff that make us feel so welcome and at home… Samson at reception was especially thoughtful and engaging and I had great conversations with driver David.
David, 2-night trip
Verified

10/10 Exceptional

Outstanding Guest services from EVERYONE. The entire staff was polite, attentive, helpful, beautiful smiles. They provided information as needed, directions, suggestions and anything else We needed. They accommodations were wonderful, access to food, transportation was only a few steps away. I felt relaxed and very happy & safe.
Deborah Yarbrough, 1-night trip
Verified

10/10 Exceptional

Beautiful place. Great rooms. Nice gardens. Wonderful staff and service. The WiFi however was choppy and frequently went out, totally unacceptable for 2023. And the restaurant menu needs more vegan and vegetarians options.
Rakesh, 1-night trip
Verified

10/10 Exceptional

Drivers were amazing, will take you wherever you want. Special thanks to Felix for taking good care of me while shopping. The indoor pool is beautiful and warm. Best of all is the resident tortoise. She was entertaining. Thanks for a great stay.
Karen, 3-night trip
Verified

10/10 Exceptional

Beautiful tranquil hotel with a lovely garden and wonderful service. The staff are exceptional. And my upgraded room was spacious, super comfortable and clean — loved it. For long stays the menu can get limited, would encourage them to add more vegetarian/vegan items. And the WiFi while fast was spotty — often cutting out.
Rakesh, 2-night trip