Experience the vibrant spirit of Veracruz at Ruiz Milán Hotel, where an indoor pool and sun loungers await. Discover a playground for kids and an arcade/game room for adults, while staying connected with in-room WiFi. The helpful staff has left a lasting impression on previous guests.
Paseo del Malecón esq. Gómez Farias, Veracruz, VER, 91700
What's nearby
Veracruz Harbour - 2 min walk - 0.2 km
Zócalo - 2 min walk - 0.2 km
Malecón de Veracruz - 2 min walk - 0.2 km
Naval Historical Museum - 3 min walk - 0.3 km
Veracruz Cathedral - 3 min walk - 0.3 km
Getting around
General Heriberto Jara Intl. Airport (VER) - 29 min drive
Veracruz Central Station - 9 min walk
Airport drop-off service
Restaurants
Gran Café de la Parroquia - 1 min walk
Restaurant "El condimento" del Hotel Emporio - 3 min walk
Bar Titos - 3 min walk
Don Juan II - 3 min walk
Plaza gastronómica el refugios del pescador - 2 min walk
About this property
Ruiz Milán Hotel
You'll be in a fantastic location at Ruiz Milán Hotel, only a five-minute walk from Veracruz Harbour and Malecón de Veracruz. Also, Zócalo and Veracruz Cathedral are within a short 10-minute walk.
At a glance
DONE
Hotel size
98 rooms
Arranged over 6 floors
DONE
Arriving/Leaving
Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age – 18
Check-out time is noon
Late check-out subject to availability
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
On-site parking is limited
Off-site parking within 656 ft (MXN 100 per night)
DONE
Transfers
Airport drop-off on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
What to do
Table tennis
Services
24-hour front desk
Tour/ticket assistance
Dry cleaning/laundry services
Wedding services
Porter/bellhop
Pool loungers
Facilities
Safe-deposit box at front desk
An indoor pool
Banquet hall
Accessibility
Elevator
Elevator door width (inches): 20
Wheelchair-accessible path to elevator
Front entrance ramp
Well-lit path to entrance
2 stairs to reach property
Room amenities
Home comfort
Air conditioning
Iron/ironing board (on request)
Sleep well
Alarm clock
Freshen up
Shower only
Hair dryer (on request)
Towels
Stay connected
Free WiFi
Phone
Food and drink
Free bottled water
More
Daily housekeeping
Fees & policies
Optional extras
Airport shuttle service is offered for an extra charge of MXN 300 per vehicle. Maximum occupancy 4
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Renovations and closures
The following facilities or services will be unavailable from October 25 2021 to March 6 2024 (dates subject to change):
Dining venue(s)
Children & extra beds
Airport shuttle service for children up to age 11 costs MXN 300
Parking
Parking is available nearby and costs MXN 100 per night (656 ft away)
Policies
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Hotel Ruiz
Hotel Ruiz Milan
Ruiz Milan
Ruiz Milan Hotel
Ruiz Milan Hotel Veracruz
Ruiz Milan Veracruz
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel
Ruiz Milán Veracruz
Ruiz Milán
Ruiz Milán Hotel Hotel
Ruiz Milán Hotel Veracruz
Ruiz Milán Hotel Hotel Veracruz
Frequently asked questions
Does Ruiz Milán Hotel offer free cancellation for a full refund?
Yes, Ruiz Milán Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Ruiz Milán Hotel?
Yes, there's an indoor pool.
Are pets allowed at Ruiz Milán Hotel?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Ruiz Milán Hotel?
Yes. Parking spots may be limited.
Is airport shuttle service offered by Ruiz Milán Hotel?
Yes, a shuttle from the hotel to the airport is available. The charge is MXN 300 per vehicle.
What are the check-in and check-out times at Ruiz Milán Hotel?
You can check in starting at 3:00 PM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).
Is there an onsite casino at Ruiz Milán Hotel?
No, this hotel doesn't have a casino, but Casino Codere Boca del Río (9-min drive) and Big Bola Casino (10-min drive) are both nearby.
What is there to do at Ruiz Milán Hotel and nearby?
Ruiz Milán Hotel has an indoor pool.
What's the area around Ruiz Milán Hotel like?
Ruiz Milán Hotel is located on the waterfront in Malecon, a short 9-minute walk from Veracruz Central Station and 2 minutes' walk from Veracruz Harbour.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Ruiz Milán Hotel Reviews
7,0
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
7,2
Cleanliness
8,4
Location
7,6
Staff & service
6,6
Property conditions & facilities
Reviews
Verified
8/10 Very good
06 January 2026
The staff was nice; the rooms were clean. The hotel is located right in front of the Malecon of Veracruz, with a very nice view. Restaurants and everything else are close to it.
Genaro
Genaro, 14-night trip
Verified
10/10 Exceptional
16 August 2025
Excelente hotel
Jaime
Jaime, 4-night trip
Verified
2/10 Poor
19 December 2025
Very disappointed, lack of amenities, mold and terrible bed.
Gabriel
Gabriel, 4-night trip
Verified
8/10 Very good
07 March 2023
Cheap and close to zocalo, restaurants, bars, tours, coffee shops (everything)
Staff very friendly and helpful
Definitely will recommend to friends
Ciro
Ciro, 3-night trip
Verified
8/10 Very good
11 August 2022
The Port
Old Hotel, nice location close to everything
Marcelo
Marcelo, 1-night trip
Verified
2/10 Poor
14 July 2025
No
christian jordan
christian jordan, 1-night trip
Verified
4/10 Fair
16 January 2023
It is in a great location, two blocks from the zocalo, right in front of the malecon and point of interest, and 30 mins from airport. Unfortunately, the room don’t look clean, very uncomfortable pillows, linen look dirty, and the front desk is not welcoming.
Maria
Verified
2/10 Poor
23 January 2023
Great location! This hotel is located right in front of the Malecon, a couple blocks from the Zocalo. unfortunately, the rooms conditions are old and dirty looking (there is mold in the bathrooms). The pillows are in really bad condition. Also, be careful with the shower, the hot water is boiling!
Maria
Maria, 1-night trip
Verified
4/10 Fair
02 January 2025
Wonderful staff and fantastic location but this is a 2-star hotel. You get what you pay for. You may get mould on walls, only half the light fixtures working and a cockroach on your bed as we did. And we supposedly got a renovated room.
So if you’re looking for practical this is your place but not ideal for else.
Also when you’re next to the main plaza you also get all the public activity inside your room!
Ana Francisca
Ana Francisca, 4-night trip
Verified
10/10 Exceptional
11 August 2024
N/A
Lourdes Araceli
Lourdes Araceli, 3-night trip
Verified
2/10 Poor
30 May 2023
There was a terrible days in this hotel, we needed to look for another hotel because in this place we didn’t find the Service that they were offering online.
The actitude of the girls that were in recepción were rude and they show us a very bar disposition to solve the problems we face there.
Elizabeth
Elizabeth, 6-night trip
Verified
10/10 Exceptional
19 December 2023
The facilities need updating. We had great customer service, staff are all very helpful. They turned a bad trip into a good one. They accept payments with expedia which was nice because my card was not present due to extenuating circumstances. We were left with minimal cash, no id, and the reservation we made at a different "fancier" location wouldnt help at all. The other place denied any work arounds which was awful coming from out of the country and basically at a loss with not much to work with.
Celedonio
Celedonio, 1-night trip
Verified
2/10 Poor
31 December 2023
DO NOT stay in this hotel. This place is very DIRTY so much even words like …undermine how badly I get like I was getting a new disease each night I took a shower and slept in this swamp. Very low standard. Towels are very old - came in grey color with a lot of spots, patches!!, and fringes. Bathrooms and toilets are filthy - when taking a shower, water leaked out making floor wet. Sewage smell is almost always in the bathrooms. Only one bar of soap, one small shampoo envelope, and one water bottle were given to a room with 4 customers. No floor mats/no hand towels were provided. Some bath towels provided were like those ones would use to clean floor at home - not to touch our bodies. Pillows and even mattresses smelled. This hotel gives me bad impression of the City of Veracruz - how below standard ones may live in this city since this hotel located in the prime area is very sub-standard with a high price we paid. We wanted to move but did not want to lose our money so we took a deep breath and stayed.... Cleaning was not properly done - some tissue papers still left in the bathroom after daily cleaning. Front desk people were so so - were minimally helpful during some shifts and were really ignorant during some. DO NOT stay in this hotel.
Vatcharapan
Vatcharapan, 4-night trip
Verified
4/10 Fair
20 April 2026
Habitaciónes muy viejas, colchones viejos, baño sucio, la regadera no funcionaba bien.
CESAR
CESAR, 1-night trip
Verified
10/10 Exceptional
10 April 2026
Muy bien el clima
Juan Manuel
Juan Manuel, 1-night trip
Verified
8/10 Very good
06 April 2026
Si ambos
Placido
Placido, 3-night trip
Verified
6/10 Good
17 March 2026
Habitación aparentemente limpia, pero al mover las cortinas, muchísimo polvo. En el sanitario salió una pequeña cucaracha. El aire acondicionado no se puede regular, sólo es un contacto de encendido y apagado. Las toallas algo desgastadas, incluso rotitas. Las camas excelentes, pero las almohadas un poco duras. El personal muy atento y eficiente. El estacionamiento del hotel es pequeño, nos tocó en uno privado, donde el hotel tiene convenio y nos cobraron 85 pesos la estancia.
Esther
Esther, 1-night trip
Verified
6/10 Good
15 February 2026
Room for the price is ok.
Staff is nice.
Hotel near to turísticos attractions.
VICTOR M
VICTOR M, 2-night trip
Verified
8/10 Very good
11 January 2026
Excelente lugar cómodo y tranquilo
Juan
Juan, 1-night trip
Verified
4/10 Fair
06 January 2026
El baño de la habitación 314 tuvo fuga de agua en el lavabo, haciéndose un charco en el piso, ante mi insistencia nos cambiaron de habitación a la 418, la cual también tuvo fuga de agua en el lavabo haciéndose charco en el piso, sin teléfono de servicio, sin servicio de internet y sin agua caliente; nuevamente, ante mi insistencia porque ya no me quisieron cambiar de habitación argumentando lleno total, sólo cambiaron el codo del lavabo al día siguiente, acertadamente el Sr. José Luis (quien fue el único que prestó un servicio excelente) reseteó el rúter del internet, como solución al problema del agua me dijeron en la recepción que dejara la llave abierta durante media hora ¡Imagínense el desperdicio de agua! nos bañamos con agua fría. Aseguro que jamás volveré a ese hotel
MA CARMEN
MA CARMEN, 4-night trip
Verified
4/10 Fair
06 January 2026
Tardaron mucho en darnos las habitaciones que reservamos con un mes de anticipación
Maria Lizeth
Maria Lizeth, 1-night trip
Verified
6/10 Good
04 January 2026
El internet lento o incluso nulo
El baño no tiene buen desagüe
Se llena todo de agua al bañarse
Francis
Francis, 3-night trip
Verified
4/10 Fair
30 December 2025
la habitacion sabanas muy grises,baño con fuga de agua y baño percudido instalaciones en genetal descuidadas albercabpor consiguiente
Victor
Victor, 2-night trip
Verified
4/10 Fair
28 December 2025
La habitación no se siente limpia las almohadas están súper sucias el aire acondicionado es de un interruptor para prender y apagar no se puede regular y hace muchísimo ruido no se puede dormir con eso prendido
Daniel
Daniel, 1-night trip
Verified
2/10 Poor
26 December 2025
Horrible.. el hotel viejo, despintado, la regadera se tiraba por todos lados y se inunda el cuarto, de las llaves del lavabo una no cerraba, el elevador sientes que te va a atorar en el, no hacen la limpieza como deberían.. si tienen la oportunidad de hospedarse aquí, desaprovechenla! Al lado hay un hotel mas bonito... mejor en ese