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All properties in Jerusalem, Israel

Jerusalem Castle Hotel

City-center hotel within walking distance of Jerusalem Great Synagogue

  • Free WiFi in lobby

Restrictions related to your trip

This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Image gallery

  • Superior Room, Balcony - Guest Room
  • Superior Room, Balcony - Guest Room
  • Superior Room, Balcony - Balcony
  • Balcony
  • Superior Room, Balcony - Guest Room
Superior Room, Balcony - Guest Room. Image 1 of 46.
1 / 46Superior Room, Balcony - Guest Room
7,8.Good.
  • did clean room and there were probs with theft at this hotel

    Jan 31, 2020

  • I fotgot a mobile charger translate , I hope recover,my friend will go tomorrow.

    Jan 28, 2020

See all 103 reviews

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Contactless check-in is available
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Walkable
Convenient
  • Parking available
  • Pool
  • Free WiFi
  • Air Conditioning

Property highlights

Main amenities

  • 25 guestrooms
  • Daily housekeeping
  • Breakfast available
  • Room service
  • Self parking
  • Spa services

For families

  • Free cribs/infant beds
  • Refrigerator
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Television

What’s around

  • In Jerusalem City Centre
  • Israel Museum - 19 min walk
  • Western Wall - 29 min walk
  • Al-Aqsa Mosque - 31 min walk
  • Jerusalem Great Synagogue - 8 min walk
  • Ben Yehuda Street - 10 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

  • City Double Room, City View
  • Superior Room, Balcony
  • Superior Room, Patio
  • City Triple Room, City View

Location

  • In Jerusalem City Centre
  • Israel Museum - 19 min walk
  • Western Wall - 29 min walk

What’s around

Landmarks

  • In Jerusalem City Centre
  • Israel Museum - 19 min walk
  • Western Wall - 29 min walk
  • Al-Aqsa Mosque - 31 min walk
  • Jerusalem Great Synagogue - 8 min walk
  • Ben Yehuda Street - 10 min walk
  • Machane Yehuda Market - 16 min walk
  • Mamilla Mall - 16 min walk
  • Jaffa Gate - 21 min walk
  • Damascus Gate - 25 min walk
  • Church of the Holy Sepulchre - 26 min walk

Getting around

  • Ben Gurion Airport (TLV) - 42 min drive
  • Jerusalem Malha Station - 6 min drive
  • Jerusalem Biblical Zoo Station - 7 min drive
  • Jerusalem (JRS-Malha Railway Station) - 15 min drive

At a glance

Hotel size

  • This hotel has 25 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3:00 PM-midnight
  • Check-out time is 11:00 AM
  • Express check-in/out

Restrictions related to your trip

  • This destination may have COVID-19 travel restrictions in place, including specific restrictions for lodging. Check any national, local and health advisories for this destination before you book.

Special check-in instructions

If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas

Parking

  • Onsite self parking (USD 20 per day)
  • Wheelchair-accessible parking on site
  • Onsite parking limited

Other information

  • No alcohol served onsite
*See small print for additional details or extra charges

In the hotel

Food and drink

  • Buffet breakfast daily (surcharge)
  • Room service (during limited hours)

Things to do

  • Pool sun loungers
  • Pool umbrellas
  • Spa services on site

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Facilities

  • Number of buildings/towers - 1
  • Year Built - 2010
  • Elevator
  • Safe-deposit box at front desk
  • Designated smoking areas (fines apply)
  • Garden
  • Picnic area
  • Terrace
  • Fireplace in lobby
  • Television in common areas

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Raised toilet seat
  • Low-height counters/sink
  • Grab bar - near toilet

Languages Spoken

  • Arabic
  • English
  • French
  • Hebrew
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding
  • Memory foam mattress

Things to enjoy

  • Individually decorated
  • Individually furnished

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • 32-inch flat-screen TV
  • Premium TV channels

Stay connected

  • Desk

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services.

Small print

Also known as

  • Jerusalem Castle Hotel
  • Jerusalem Castle
  • Jerusalem Castle Hotel Hotel
  • Jerusalem Castle Hotel Jerusalem
  • Jerusalem Castle Hotel Hotel Jerusalem

Optional extras

Self parking costs USD 20 per day

Rollaway beds are available for USD 25.0 per night

Buffet breakfast is offered for an extra charge of USD 14 for adults and USD 14 for children (approximately)

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests must contact this property in advance to reserve cribs/infant beds.

Onsite parties or group events are strictly prohibited.

Long-term renters welcome.

Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

This property accepts credit cards, debit cards, and cash.

Mandatory fees

You’ll be asked to pay the following charges at check-in or check-out:
  • All citizens of Israel may be charged the national value-added tax

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

FAQs

  • Yes, Jerusalem Castle Hotel does have fully refundable rooms available to book on our site, which can be cancelled up to a few days before check-in. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and gives staff personal protective equipment. Please note that this information has been provided by our partners.
  • Yes. Self parking costs USD 20 per day. Parking spots may be limited.
  • Sorry, pets and service animals aren't allowed.
  • You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM. Express check-in and check-out and contactless check-in and check-out are available.
  • Yes. Nearby restaurants include Al Dente (8-min walk), Chakra (9-min walk), and Mona (10-min walk).
  • Jerusalem Castle Hotel has spa services and a picnic area, as well as a garden.
7,8.Good.
  • 6,0.Good

    Good location. Clean, basic. We needed a room for a few hours on our last night before getting to the airport early AM. Unfortunately we were given a room on the ground floor right next to the reception - lots of noise, phone ringing all night, loud customers etc. We barely slept and kept waking up every hour. Maybe this was the last room they had but still, it was anything but restful. We contacted the hotel after through the Expedia messaging system with no reply. If you decide to stay, make sure it is a room in the upper floors.

    A&L, 1 night romance trip, Jan 2, 2020

    Verified Expedia guest review

  • 6,0.Good

    Standards have slipped from previous experience

    Had to wait till 3 p.m. for a 2 p.m. check in. Safe in room did not function and staff were unable to correct this. Heating barely worked. Tap in bathroom was leaking badly. Towels were rather worn and need replacing . The special Sabbath lift was non functioning. Disappointed that security taken on credit card at check in will not be cancelled for a month.

    2 night trip with friends, Jan 2, 2020

    Verified Hotels.com guest review

  • 4,0.Fair

    Don't leave your luggage with them for storage, they'll just leave it in unattended in the lobby. Otherwise, an ok hotel at a good location.

    1 night business trip, Dec 14, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Good stay in Jerusalem

    The hotel is really nice and comfortable, really modern and quite close from the Center, but in a nicer area. The only bad thing is that the receptionists were not that helpful for anything

    Alexa, 3 night trip, Nov 24, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    Firstly we got a very bad room (although we paid for superiour garden room). But the manager (Kristina) took an effort and gave us the second day a better room. I appriciate this.

    4 night family trip, Nov 22, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    Jerusalem Castle Hotel excellent

    Cozy and well kept hotel. Staff were nice and helpful. I like the fact that they offered airport shuttle service that helped save a lot of money compared to ordering a taxi.

    Ramon, 1 night trip, Nov 16, 2019

    Verified Hotels.com guest review

  • 6,0.Good

    No cup or glass in the room, no drinking water, no tissues, messages left at the desk not delivered

    2 night family trip, Oct 31, 2019

    Verified Expedia guest review

  • 10,0.Exceptional

    The hotel is in a nice area 20 mins walk from new and old city. The staff were very helpful especially Marcus who drew maps for us on our first few days to help us find our way around.

    7 night romance trip, Oct 30, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Staff is helpful. The optional breakfast is overpriced.

    3 night family trip, Oct 21, 2019

    Verified Expedia guest review

  • 8,0.Very good

    Easy walk into town, but price was not worth the accommodation. No breakfast included and limited seating area in reception and no dining room

    4 night family trip, Sep 27, 2019

    Verified Ebookers guest review

See all 103 reviews