Cloud Hotel & Suites

Property class: 4
Nairobi hotel with outdoor pool, connected to a shopping centre

Choose dates to view prices

At Cloud Hotel & Suites, you'll be within a 15-minute drive of Thika Road Mall and Nairobi National Park. Guests can indulge in deep-tissue massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool and a poolside bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Airport transfer
  • Free parking
  • Free WiFi
  • Air conditioning
The current price is R968
R1 142 total
includes taxes & fees
25 Oct - 26 Oct

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Executive Room

A hotel room with a large bed, a desk, two chairs, a mirror, and a television.

Executive Room

8,0 out of 10
Very good
(1 review)
  • City view
  • 28 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Standard Double or Twin Room

A hotel room with two beds, each with red and white bedding, a bedside table with a phone, and a wall-mounted light fixture.

Standard Double or Twin Room

9,4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sleeps 2
  • Free wired internet

View all photos for Suite

A hotel room with a bed, a desk, a chair, and a television.

Suite

10,0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • Free wired internet

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The price is R974
R1 149 total
includes taxes & fees
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About the area

Map
Corner of 4th Parklands and Masari Road, Nairobi, 00100

What's nearby

  • Diamond Plaza II - 1 min walk - 0.1 km
  • Aga Khan University Hospital, Nairobi - 10 min walk - 0.9 km
  • Aga Khan University Nairobi - 15 min walk - 1.3 km
  • Westgate Shopping Mall - 3 min drive - 1.9 km
  • Sarit Centre - 4 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 22 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 35 min drive
  • Syokimau Station - 33 min drive
  • Nairobi Station - 35 min drive
  • Syokimau SGR Railway Station - 36 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Java House - Aga Khan University Hospital - ‬11 min walk
  • ‪Red Ginger - ‬7 min walk
  • ‪Parklands 2nd Avenue - ‬8 min walk
  • ‪Spice Roots - ‬11 min walk
  • ‪Mugg & Bean - ‬15 min walk

About this property

Cloud Hotel & Suites

  • At Cloud Hotel & Suites, you'll be within a 15-minute drive of Thika Road Mall and Nairobi National Park. Guests can indulge in deep-tissue massages or aromatherapy, then grab a bite to eat at the coffee shop/cafe. Other highlights include an indoor pool, an outdoor pool and a poolside bar.

At a glance

Hotel size

    • 39 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: midnight
    • Contactless check-in and check-out are available
    • Minimum check-in age – 18
    • Check-out time is 11:30 AM

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Babysitting*

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms

Parking

    • Free on-site self-parking

Transfers

    • Airport shuttle on request (available 24 hours a day)*

Other information

    • Designated smoking areas

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Reviews

Cloud Hotel & Suites Reviews

7,4

Good

7,6

Cleanliness

8,0

Location

7,6

Staff & service

7,0

Property conditions & facilities

Popular mentions

Room
Shopping malls
Location
Breakfast
View
Restaurant

Reviews

Verified review

10/10 Exceptional

Friendly staff and excellent
Verified review

10/10 Exceptional

Quiet rooms, perfect shower water temperature, very clean, friendly staff, restaurant food and breakfast buffet are very delicious, very comfortable and clean beds, and cold A/C. 🌟🌟🌟🌟🌟
Verified review

10/10 Exceptional

Very nice views from the roof top restaurant and bar and I thought it was a good value .
Verified review

8/10 Very good

Staff did seem very self courteous and the breakfast was ridiculously priced.
Verified review

10/10 Exceptional

I've lodged at Cloud on multiple occasions, each time my expectations were met. Clean rooms, comfortable beds, a nice and delicious breakfast buffet, and a restaurant that serves excellent room service.
Verified review

10/10 Exceptional

Friendly staff
Verified review

10/10 Exceptional

I had a nice time and the staff were friendly.
Verified review

10/10 Exceptional

Very nice location, in the middle of everything, supermarket and restaurants are walking distance,. the staff at the hotel was so friendly and polite. For sure will be back to the same hotel but bigger room.
Verified review

10/10 Exceptional

Very convenient location
Verified review

8/10 Very good

Staff very professional and kind.
Verified review

8/10 Very good

Clean room
Verified review

8/10 Very good

The facility is good. The staffs are very nice
Verified review

10/10 Exceptional

Nice room in a great location

I recommend this hotel as great value for money, with a nice restaurant, situated above a shopping center which makes everything so easy. The rooms are simple, comfortable, and clean. Staff is friendly and responsive. The only drawback is the noise from adjacent function hall that happens a couple of nights a week.
Verified review

8/10 Very good

The staff were polite and courteous. Any issues were handled very promptly. The breakfast buffet was delicious. The two i ordered food from the restaurant it was absolutely delicious. I would definitely recommend Cloud Hotel & Suites
Verified review

10/10 Exceptional

Service personnel were political and welcoming
Verified review

6/10 Good

Personally, the place was bit hard to be found. The room is very old and need some updates. Staff were very good and professional.
Verified review

8/10 Very good

Great Value for Money, but can be Noisy

The hotel is great value for money in Nairobi. Hotels.com gets the best prices. The hotel sits within the Diamond Plaza Mall, so amazing access to restaurants, coffee, amenities, etc. The staff is responsive; the food is good. However, both the hotel and the mall are old and worn. The pool doesn't look clean and the sauna looks decripit. (I didn't use it). Plus there are often weddings which blare music way into the wee hours of the morning.
Verified review

10/10 Exceptional

Good hotel
Verified review

8/10 Very good

Room was spotless Staff V courteous Bed was comfortable Water was lovely & hot
Verified review

10/10 Exceptional

Loved staying here , everything is within reach , the views from the restaurant is also amazing
Verified review

8/10 Very good

I enjoyed my stay, Customer service is excellent
Verified review

10/10 Exceptional

Good place
Verified review

2/10 Poor

It was really dirty
Verified review

8/10 Very good

Liked location, price and facilities. Did not like too many stairs and steep ramp going to the dinning area
Verified review

10/10 Exceptional

🌟🌟🌟🌟🌟