Best Western Nairobi Upper Hill

Property class: 3.5
Nairobi Colonial hotel with 4 restaurants

Choose dates to view prices

Best Western Nairobi Upper Hill is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants
  • Breakfast available
  • Fitness center
  • Room service
  • 3 meeting rooms
  • Meeting rooms
  • Airport shuttle
  • Terrace
  • 24-hour front desk
  • Garden
  • Front-desk safe

Feel at home (6)

  • Free cribs/infant beds
  • Private bathroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
The current price is R1 064
R1 362 total
includes taxes & fees
02 Oct - 03 Oct

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a wooden door, and a wall-mounted fan.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2

View all photos for Family Room, Multiple Beds, Connecting Rooms

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Family Room, Multiple Beds, Connecting Rooms

8,0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4

View all photos for Standard Room, 1 Single Bed (Cozy Room)

A hotel room with a bed, desk, chair, TV, and ceiling fan.

Standard Room, 1 Single Bed (Cozy Room)

8,0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a ceiling fan.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2

View all photos for Premium Terrace & Garden View Suite

A brick building with a covered patio area, outdoor seating, and a small garden.

Premium Terrace & Garden View Suite

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Garden View Suite

A neatly made bed with white linens in a room with wooden flooring, a framed picture on the wall, and a window with curtains.

One Bedroom Garden View Suite

  • 1 bedroom
  • Sleeps 2

View all photos for Family Garden View Suite

A hotel room with a wooden floor, a desk with a chair, a bed with white linens, a window with curtains, and a wall-mounted light fixture.

Family Garden View Suite

  • 1 bedroom
  • Sleeps 2

View all photos for Cozy Room

A hotel room with a bed, a desk with a chair, a TV mounted above the desk, and a window with curtains.

Cozy Room

  • Sleeps 1

View all photos for Standard King Room

A bedroom with a bed, a desk, a chair, a wooden door, and a wall-mounted fan.

Standard King Room

  • Sleeps 2

View all photos for Superior Twin Room

A hotel room with two beds, a desk, a wardrobe, and a mirror.

Superior Twin Room

  • Sleeps 2

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Front of property
Best Western Plus Meridian Hotel
Nairobi Central
  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1 003 reviews
The price is R960
R1 133 total
includes taxes & fees
22 Sept - 23 Sept
Best Western Plus Meridian Hotel
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About the area

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Uhuru Park - 12 min walk - 1.0 km
  • Kenya Railway Golf Club - 15 min walk - 1.3 km
  • Central Park - 16 min walk - 1.4 km
  • Kenyatta International Convention Centre - 2 min drive - 1.9 km
  • University of Nairobi - 2 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 26 min drive
  • Syokimau Station - 24 min drive
  • Nairobi Station - 24 min drive
  • Syokimau SGR Railway Station - 25 min drive
  • Airport pick-up service

Restaurants

  • ‪Bricklayers Arms - ‬18 min walk
  • ‪The Serena Nairobi Hotel - ‬19 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Burrito Bar - ‬10 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk

About this property

Best Western Nairobi Upper Hill

  • Best Western Nairobi Upper Hill is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • 4 restaurants
  • Room service
  • Snack bar/deli

What to do

  • Golfing nearby

Working away

  • 3 meeting rooms
  • Conference space (624 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Fitness center
  • Banquet hall
  • Colonial architecture

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch TV
  • Premium satellite channels

Home comfort

  • Ceiling fan
  • Coffee/tea maker

Sleep well

  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Awards and affiliations

Sustainability Certifications
This property is certified by this third-party sustainability certification scheme: Green Tourism Program. For more information on what this certification requires and verifies, please visit their website.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 8 to 12 for children
  • Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Policies

Extra-person charges may apply and vary depending on property policy.
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard

Also known as

Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi

Frequently asked questions

Are pets allowed at Best Western Nairobi Upper Hill?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Best Western Nairobi Upper Hill?

Yes, there's free self parking.

Is airport shuttle service offered by Best Western Nairobi Upper Hill?

Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.

What are the check-in and check-out times at Best Western Nairobi Upper Hill?

Check-in start time: noon; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

Is there an onsite casino at Best Western Nairobi Upper Hill?

No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.

What is there to do at Best Western Nairobi Upper Hill and nearby?

Best Western Nairobi Upper Hill has a fitness center and a garden.

Are there restaurants at or near Best Western Nairobi Upper Hill?

Yes, there are 4 onsite restaurants.

What's the area around Best Western Nairobi Upper Hill like?

Best Western Nairobi Upper Hill is a short 11-minute walk from Uhuru Park and 11 minutes' walk from Nairobi Hospital.

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Reviews

Best Western Nairobi Upper Hill Reviews

9,2

Wonderful

9,6

Cleanliness

8,4

Location

9,6

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a variety of options, including freshly cooked meals and a barista. (16 reviews)
  • The pool area provided a peaceful and relaxing atmosphere. (7 reviews)
  • The restaurant offered excellent food, beautiful presentation, and outstanding service with friendly and welcoming staff. (9 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Restaurant
Location

Reviews

Verified review

10/10 Exceptional

It is a very cozy hotel with friendly and helpful staff. The swimming pool area is beautiful and well maintained. I like that is not a huge hotel so the service seems very personal.
Verified review

10/10 Exceptional

Upgraded room offered additional space for unwell guest. Wonderful staff trying to make everything perfect. Great job. Beautiful gardens. A lovely, heavenly respite in busy Nairobi.
Verified review

10/10 Exceptional

Outstanding great service
Verified review

10/10 Exceptional

Google Hotel with clean room and nice restaurant
Verified review

10/10 Exceptional

Nice place to stay and wonderful kind people's.
Verified review

8/10 Very good

Kind staff, clean room, nice swimming pool. Good place to chill out.
Verified review

10/10 Exceptional

Great hotel and staff
Verified review

10/10 Exceptional

Room was very clean and the staff very nice
Verified review

10/10 Exceptional

Clean rooms, staff very helpful
Verified review

10/10 Exceptional

Excellent price point option for stays in Nairobi. The staff are very friendly and always willing to assist. The rooms and showers are spacious. Rooms have a work space and guests can use other spaces throughout the property to work as well.
Verified review

10/10 Exceptional

Staff members gave us VIP treatment very helpful loved the experience
Verified review

10/10 Exceptional

Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Verified review

10/10 Exceptional

Great staff and connection to the Fairview Hotel
Verified review

10/10 Exceptional

great hospitality. friendly staff.
Verified review

10/10 Exceptional

Clean rooms, wonderful staff
Verified review

10/10 Exceptional

Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Verified review

8/10 Very good

Clean room and good staff
Verified review

10/10 Exceptional

Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Verified review

8/10 Very good

Excellent breakfast. Friendly and accommodating staff.
Verified review

10/10 Exceptional

Staff is fantastic. Nice, quiet neighborhood. Clean and bright rooms.
Verified review

10/10 Exceptional

The staff was helpful. Security was good. Nice clean place.
Verified review

10/10 Exceptional

Great staff. Very clean and cozy.
Verified review

10/10 Exceptional

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Verified review

10/10 Exceptional

Very helpful and friendly staff, clean, close to everything.
Verified review

10/10 Exceptional

It is a beautiful property with amazingly helpful staff!