Best Western Nairobi Upper Hill, nestled in the heart of Nairobi Upper Hill, offers a tranquil retreat with a garden and four on-site restaurants. Enjoy convenient amenities like free self parking and WiFi while you stay active at the gym or explore nearby attractions.
Kenyatta International Convention Centre - 2 min drive - 1.9 km
City Market - 2 min drive - 1.9 km
Getting around
Nairobi (WIL-Wilson) - 11 min drive
Jomo Kenyatta Intl. Airport (NBO) - 26 min drive
Syokimau Station - 24 min drive
Nairobi Station - 24 min drive
Syokimau SGR Railway Station - 25 min drive
Airport pick-up service
Restaurants
Bricklayers Arms - 18 min walk
Alan Bobbes Bistro - 1 min walk
Java Upper Hill - 10 min walk
Java KMA - 11 min walk
Newlife Vegetarian Dishes - 7 min walk
About this property
Best Western Nairobi Upper Hill
Best Western Nairobi Upper Hill is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.
At a glance
DONE
Hotel size
84 rooms
DONE
Arriving/Leaving
Check-in start time: noon; check-in end time: 6:00 PM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 10 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Pets
No pets or service animals allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking on site
DONE
Transfers
Airport pickup on request (available 24 hours a day)*
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Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:30 AM
4 restaurants
Room service
Snack bar/deli
What to do
Golfing nearby
Working away
3 meeting rooms
Conference space (624 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Facilities
Safe-deposit box at front desk
Garden
Terrace
Fitness center
Banquet hall
Colonial architecture
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible public washroom
Well-lit path to entrance
Stair-free path to entrance
Room amenities
Be entertained
55-inch TV
Premium satellite channels
Home comfort
Ceiling fan
Coffee/tea maker
Sleep well
Free crib/infant bed
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer (on request)
Towels
Toilet paper
Stay connected
Desk
Free WiFi
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately USD 10 to 15 for adults, and USD 8 to 12 for children
Airport shuttle service is offered for an extra charge of USD 25 per vehicle. Maximum occupancy 3
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Policies
Guests can rest easy knowing there's a fire extinguisher and a smoke detector on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard
Also known as
Country Lodge Nairobi
Country Nairobi
Town Lodge Upper Hill Nairobi Hotel
Town Lodge Upper Hill Hotel
Town Lodge Upper Hill Nairobi
Town Lodge Upper Hill
Country Hotel Nairobi
Frequently asked questions
Are pets allowed at Best Western Nairobi Upper Hill?
Sorry, pets and service animals aren't allowed.
Is parking offered on site at Best Western Nairobi Upper Hill?
Yes, there's free self parking.
Is airport shuttle service offered by Best Western Nairobi Upper Hill?
Yes, a shuttle from the airport to the hotel is available. The charge is USD 25 per vehicle.
What are the check-in and check-out times at Best Western Nairobi Upper Hill?
Check-in start time: noon; Check-in end time: 6:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 10 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.
Is there an onsite casino at Best Western Nairobi Upper Hill?
No, this hotel doesn't have a casino, but Lucky 8 Casino (5-min drive) is nearby.
What is there to do at Best Western Nairobi Upper Hill and nearby?
Best Western Nairobi Upper Hill has a fitness center and a garden.
Are there restaurants at or near Best Western Nairobi Upper Hill?
Yes, there are 4 onsite restaurants.
What's the area around Best Western Nairobi Upper Hill like?
Best Western Nairobi Upper Hill is a short 11-minute walk from Uhuru Park and 11 minutes' walk from Nairobi Hospital.
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Reviews
Best Western Nairobi Upper Hill Reviews
9,2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9,6
Cleanliness
8,4
Location
9,6
Staff & service
9,2
Property conditions & facilities
Guest review summary
What guests liked
Breakfast was consistently excellent with a wide variety of options including freshly cooked meals and a barista coffee station. (9 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Food
Room
Restaurant
Location
Reviews
Verified
10/10 Exceptional
25 February 2026
Nice place to stay and wonderful kind people's.
Andri
Andri, 1-night trip
Verified
8/10 Very good
04 April 2026
Kind staff, clean room, nice swimming pool.
Good place to chill out.
TAESANG
TAESANG, 1-night trip
Verified
10/10 Exceptional
14 January 2026
Great hotel and staff
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
08 February 2026
Room was very clean and the staff very nice
Kevin
Kevin, 1-night trip
Verified
10/10 Exceptional
17 January 2026
Clean rooms, staff very helpful
Cherylee
Cherylee, 1-night trip
Verified
10/10 Exceptional
30 January 2026
Great staff and connection to the Fairview Hotel
Dean
Dean, 1-night trip
Verified
10/10 Exceptional
11 January 2026
Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Timothy Kisakye
Timothy Kisakye, 1-night trip
Verified
10/10 Exceptional
10 January 2026
great hospitality. friendly staff.
Calvin
Calvin, 4-night trip
Verified
10/10 Exceptional
13 January 2026
Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Dativa
Dativa, 8-night trip
Verified
8/10 Very good
25 December 2025
Clean room and good staff
Ruchith
Ruchith, 3-night trip
Verified
10/10 Exceptional
08 October 2025
Clean rooms, wonderful staff
Moses
Moses, 1-night trip
Verified
10/10 Exceptional
29 January 2026
The staff was helpful. Security was good. Nice clean place.
Dorothy
Dorothy, 3-night trip
Verified
8/10 Very good
13 November 2025
Excellent breakfast. Friendly and accommodating staff.
Binalakshmi
Binalakshmi, 7-night trip
Verified
10/10 Exceptional
15 December 2025
Great staff. Very clean and cozy.
AMISA
AMISA, 1-night trip
Verified
10/10 Exceptional
30 August 2025
Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Wienczyslawa
Wienczyslawa, 4-night trip
Verified
10/10 Exceptional
04 June 2025
Very helpful and friendly staff, clean, close to everything.
Gerbern
Gerbern, 12-night trip
Verified
10/10 Exceptional
29 June 2024
very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Kenneth
Kenneth, 6-night trip
Verified
10/10 Exceptional
25 July 2024
It is a beautiful property with amazingly helpful staff!
Jan
Jan, 4-night trip
Verified
10/10 Exceptional
09 February 2025
Very good stay
Friendly staff
Jan
Jan, 7-night trip
Verified
8/10 Very good
11 February 2024
Proper and safe hotel with friendly staff.
Johannes Hartmut
Johannes Hartmut, 2-night trip
Verified
8/10 Very good
15 January 2024
Nice area and close to town and there are a number of good restaurants in the area.
Dut
Dut, 1-night trip
Verified
8/10 Very good
04 June 2025
Very good safety. Staffs were very friendly and helpful. Very good breakfast service
Epiphane
Epiphane, 3-night trip
Verified
8/10 Very good
27 May 2024
Beautiful Hotel and great service
Good location ,Nice roms and amazing front office and restaurant personell !totally recomended 👍👍👍
Harry
Harry, 3-night trip
Verified
10/10 Exceptional
29 April 2025
Great stay.
Great stay. Super helpful staff. Repaired our team's rooms with fresh fruit to welcome them after long flights from the US. Will definitely return.
John
John, 9-night trip
Verified
10/10 Exceptional
19 May 2025
staff was wonderful . breakfast excellent ! lots of choices . and nice pool