Best Western Nairobi Upper Hill

Property class: 3.5
Nairobi Colonial hotel with 4 restaurants

Choose dates to view prices

Best Western Nairobi Upper Hill is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free parking
  • Free WiFi
  • Gym
  • Laundry facilities
The current price is R1 080
R1 382 total
includes taxes & fees
06 Nov - 07 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a wooden door, and a wall-mounted fan.

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2

View all photos for Family Room, Multiple Beds, Connecting Rooms

A hotel room with a bed, desk, chair, TV, and a window with curtains.

Family Room, Multiple Beds, Connecting Rooms

8,0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4

View all photos for Standard Room, 1 Single Bed (Cozy Room)

A hotel room with a bed, desk, chair, TV, and ceiling fan.

Standard Room, 1 Single Bed (Cozy Room)

8,0 out of 10
Very good
(3 reviews)
  • 1 bedroom
  • Sleeps 1

View all photos for Superior Room, 1 King Bed

A hotel room with a bed, a desk, a chair, a TV, and a ceiling fan.

Superior Room, 1 King Bed

  • 1 bedroom
  • Sleeps 2

View all photos for Superior Twin Room

A hotel room with two beds, a desk with a chair, a TV mounted on the wall, and a ceiling fan.

Superior Twin Room

  • 1 bedroom
  • Sleeps 2

View all photos for Premium Terrace & Garden View Suite

A brick building with a covered patio area, outdoor seating, and a small garden.

Premium Terrace & Garden View Suite

  • 1 bedroom
  • Sleeps 2

View all photos for One Bedroom Garden View Suite

A neatly made bed with white linens in a room with wooden flooring, a framed picture on the wall, and a window with curtains.

One Bedroom Garden View Suite

  • 1 bedroom
  • Sleeps 2

View all photos for Family Garden View Suite

A hotel room with a wooden floor, a desk with a chair, a bed with white linens, a window with curtains, and a wall-mounted light fixture.

Family Garden View Suite

  • 1 bedroom
  • Sleeps 2

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A modern hotel with a prominent entrance, a security checkpoint, and a well-maintained garden area.
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  • Pool
  • Spa
  • Airport transfer
  • Free parking
8.8 out of 10, Excellent, 1 003 reviews
The price is R974
R1 149 total
includes taxes & fees
06 Nov - 07 Nov
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About the area

Map
2nd Ngong Avenue, Nairobi

What's nearby

  • Uhuru Park - 12 min walk - 1.0 km
  • Central Park - 16 min walk - 1.4 km
  • Kenyatta International Convention Centre - 2 min drive - 1.9 km
  • City Square - 2 min drive - 1.9 km
  • University of Nairobi - 2 min drive - 2.2 km

Getting around

  • Nairobi (WIL-Wilson) - 11 min drive
  • Jomo Kenyatta Intl. Airport (NBO) - 26 min drive
  • Syokimau Station - 24 min drive
  • Nairobi Station - 24 min drive
  • Syokimau SGR Railway Station - 25 min drive
  • Airport pick-up service

Restaurants

  • ‪The Serena Nairobi Hotel - ‬19 min walk
  • ‪Bricklayers Arms - ‬18 min walk
  • ‪Java Upper Hill - ‬10 min walk
  • ‪Burrito Bar - ‬10 min walk
  • ‪Alan Bobbes Bistro - ‬1 min walk

About this property

Best Western Nairobi Upper Hill

  • Best Western Nairobi Upper Hill is just 3.3 mi (5.3 km) from the airport and offers a shuttle (available 24 hours). Guests can grab a bite to eat at one of the 4 restaurants and visit the fitness centre for a workout. Other highlights at this Colonial hotel include a snack bar/deli, a terrace and a garden.

At a glance

Hotel size

    • 84 rooms

Arriving/Leaving

    • Check-in start time: noon; check-in end time: 6:00 PM
    • Contactless check-in and check-out are available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Minimum check-in age – 18
    • Check-out time is 10 AM
    • Contactless check-out
    • Late check-out subject to availability

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Pets

    • No pets or service animals allowed

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms

Parking

    • Free on-site self-parking
    • Wheelchair-accessible parking on site

Transfers

    • Airport pickup on request (available 24 hours a day)*

Other information

    • Smoke-free property

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Reviews

Best Western Nairobi Upper Hill Reviews

9,2

Wonderful

9,6

Cleanliness

8,4

Location

9,6

Staff & service

9,2

Property conditions & facilities

Guest review summary

What guests liked

  • Breakfast was consistently excellent with a variety of options, including freshly cooked meals and a barista. (16 reviews)
  • The restaurant offered excellent food, beautiful presentation, and outstanding service with friendly and welcoming staff. (10 reviews)
  • The pool area provided a peaceful and relaxing atmosphere. (7 reviews)
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From real guest reviews summarized by AI.
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Popular mentions

Service staff
Food
Room
Restaurant
Location

Reviews

Verified review

10/10 Exceptional

It is a very cozy hotel with friendly and helpful staff. The swimming pool area is beautiful and well maintained. I like that is not a huge hotel so the service seems very personal.
Verified review

10/10 Exceptional

Very nice hotel on a fairly quiet and secured street in the government district. Employees were all helpful and friendly. Workspace area was large for all my gear.
Verified review

10/10 Exceptional

Upgraded room offered additional space for unwell guest. Wonderful staff trying to make everything perfect. Great job. Beautiful gardens. A lovely, heavenly respite in busy Nairobi.
Verified review

10/10 Exceptional

Google Hotel with clean room and nice restaurant
Verified review

10/10 Exceptional

Outstanding great service
Verified review

10/10 Exceptional

Easy Easy. Staff was super friendly and helpful. Beautiful garden to enjoy dinner at.
Verified review

10/10 Exceptional

Nice place to stay and wonderful kind people's.
Verified review

10/10 Exceptional

Great hotel and staff
Verified review

8/10 Very good

Kind staff, clean room, nice swimming pool. Good place to chill out.
Verified review

10/10 Exceptional

Room was very clean and the staff very nice
Verified review

10/10 Exceptional

Clean rooms, staff very helpful
Verified review

10/10 Exceptional

Staff members gave us VIP treatment very helpful loved the experience
Verified review

10/10 Exceptional

Excellent price point option for stays in Nairobi. The staff are very friendly and always willing to assist. The rooms and showers are spacious. Rooms have a work space and guests can use other spaces throughout the property to work as well.
Verified review

10/10 Exceptional

Variety of foods served on breakfast and the stuff at the reception were very friendly and actually allow me to check out with added time I was so pleased by that.
Verified review

10/10 Exceptional

Great staff and connection to the Fairview Hotel
Verified review

10/10 Exceptional

great hospitality. friendly staff.
Verified review

10/10 Exceptional

Clean rooms, wonderful staff
Verified review

10/10 Exceptional

Staff there are so welcoming and kind! Very accommodating, always helpful. Great area, quiet, good places to work. Would stay again!
Verified review

8/10 Very good

Clean room and good staff
Verified review

10/10 Exceptional

Not a very big hotel with a beautiful swimming pool, restaurant, breakfast and even more wonderful staff.
Verified review

8/10 Very good

Excellent breakfast. Friendly and accommodating staff.
Verified review

10/10 Exceptional

Staff is fantastic. Nice, quiet neighborhood. Clean and bright rooms.
Verified review

10/10 Exceptional

very helpful and friendly staff, great breakfast, quit, clean rooms, great value for money
Verified review

10/10 Exceptional

Great staff. Very clean and cozy.
Verified review

10/10 Exceptional

The staff was helpful. Security was good. Nice clean place.