Nestled near the ancient Roman Forum, Hotel Ciao invites you to experience its warm hospitality. Connect with free in-room WiFi and enjoy helpful multilingual staff, tour assistance, luggage storage and concierge services that make your stay a breeze.
Basilica di Santa Maria Maggiore - 8 min walk - 0.7 km
Piazza della Repubblica - 10 min walk - 0.9 km
Via Nazionale - 10 min walk - 0.9 km
Getting around
Ciampino Airport (CIA) - 34 min drive
Fiumicino - Leonardo da Vinci Intl. Airport (FCO) - 44 min drive
Rome (IRT-Tiburtina Rail Station) - 4 min drive
Rome Termini Station - 7 min walk
Rome (XRJ-Termini Rail Station) - 7 min walk
Termini Tram Stop - 6 min walk
Laziali Station - 8 min walk
Farini Tram Stop - 9 min walk
Restaurants
VyTA Boulangerie - 2 min walk
Roadhouse Restaurant Roma Termini - 2 min walk
Five Guys - 4 min walk
Mancini La Porchetta di Ariccia - 3 min walk
Juice Bar - 2 min walk
About this property
Hotel Ciao
Hotel Ciao offers a great location, putting you within a 15-minute walk of Via Nazionale and Basilica di Santa Maria Maggiore. Also, Roman Forum and Colosseum are just a 5-minute drive away. Public transportation is just a short walk: Termini Tram Stop is 6 minutes and Laziali Station is 8 minutes.
At a glance
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Hotel size
15 rooms
Arranged over 3 floors
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Arriving/Leaving
Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Minimum check-in age – 18
Check-out time is 10:00 AM
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Special check-in instructions
The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
Children (2 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
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Pets
Pets allowed (dogs and cats only, 1 total)*
Service animals welcome
Specific rooms only*
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
No on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Room service
Traveling with children
Children stay free (see details)
Services
Front desk (limited hours)
Concierge services
Tour/ticket assistance
Luggage storage
Multilingual staff
Facilities
Safe-deposit box at front desk
Accessibility
Elevator
Elevator door width (inches): 23
Well-lit path to entrance
13 stairs to reach property
Tile flooring in public areas
Room amenities
Be entertained
Television
Satellite TV channels
Home comfort
Air conditioning and heating
Sleep well
Down comforter
Bed sheets provided
Freshen up
Soap and shampoo
Hair dryer
Toilet paper
Stay connected
Desk
Free WiFi
Desk chair
Food and drink
Mini-fridge
More
Daily housekeeping
In-room safe
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.
Children & extra beds
All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 15 per pet, per day
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard
Cashless transactions are available.
Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
National rating
This property has received its official star rating from the local rating authority.
Also known as
Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome
Frequently asked questions
Are pets allowed at Hotel Ciao?
Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 15 per pet, per day. Service animals are exempt from fees.
Is parking offered on site at Hotel Ciao?
Sorry, there's no onsite parking at Hotel Ciao.
What are the check-in and check-out times at Hotel Ciao?
Check-in start time: 2:00 PM; Check-in end time: 9:00 PM. Check-out time is 10:00 AM.
What's the area around Hotel Ciao like?
Hotel Ciao is in Rome City Centre, a short 6-minute walk from Termini Tram Stop and 12 minutes' walk from Via Nazionale.
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Reviews
Hotel Ciao Reviews
8,4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8,8
Cleanliness
7,6
Location
8,8
Staff & service
8,0
Property conditions & facilities
Popular mentions
Location
Train station
Service staff
Reviews
Verified
10/10 Exceptional
09 January 2026
Room was great and the staff was very welcoming and friendly. Wish I could have stayed more than one night!
Anthony
Anthony, 1-night trip
Verified
10/10 Exceptional
20 June 2025
Great location and friendly staff
Billy
Billy, 2-night trip
Verified
10/10 Exceptional
24 September 2025
Hotel near main station, great for buses and metro. Staff very friendly and helpful, would stay here again.
Ian
Ian, 2-night trip
Verified
8/10 Very good
21 September 2025
close to train station.places to eat nearby.
stephen
stephen, 1-night trip
Verified
10/10 Exceptional
30 June 2025
Very friendly staff and great location
Fantastic service, friendly staff
Aurélien
Aurélien, 3-night trip
Verified
10/10 Exceptional
17 November 2025
Clean room beds made everyday nice bonus.
Easy and convenient to attractions and shopping. Great experience. Staff was wonderful.
Pauline
Pauline, 2-night trip
Verified
10/10 Exceptional
01 August 2025
Hotel Ciao was a great stay. Staff were friendly and super helpful. The location is secure and convenient. Would stay there again and recommend!
McKenna
McKenna, 2-night trip
Verified
10/10 Exceptional
22 October 2025
Plenty of dining and shopping options. Termini train station across the street. Hotel staff members Ruby and Trojan were excellent in providing information as well as vouchers for croissants and coffee in nearby breakfast venues. Would definitely stay there again.
Gerald
Gerald, 3-night trip
Verified
10/10 Exceptional
15 June 2025
Great location, right next to the main train station, lots of food options and supermarket. Staff were really friendly and helpful.
Katey
Katey, 3-night trip
Verified
10/10 Exceptional
25 October 2025
The hotel staff were very friendly! I had lots of questions--they helped me with each one!
Marilyn
Marilyn, 2-night trip
Verified
10/10 Exceptional
13 November 2025
The staff is so friendly and amazing. The room was always clean. We really loved the coffee/hot chocolate machine in the office.
Tiffany
Tiffany, 8-night trip
Verified
8/10 Very good
29 October 2023
Great staff…
clean rooms and great location….
Mark
Mark, 1-night trip
Verified
10/10 Exceptional
03 September 2025
very nice Stuff, good room
Ramona
Ramona, 2-night trip
Verified
10/10 Exceptional
05 June 2024
Great staff, very helpful. Enjoyed our stay.
Stephen
Stephen, 2-night trip
Verified
10/10 Exceptional
15 June 2025
It was a very great stay! The lady at the front desk was very welcoming, friendly and helpful. This hotel was in a good area, I was a bit nervous about staying near the train station, but we didn’t have any issues, even when walking at night. We were able to walk to all the big sights in one day and there were plenty of great restaurants in the area. Would definitely stay again!
olivia
olivia, 2-night trip
Verified
10/10 Exceptional
17 September 2025
Quiet air conditioning. Close to good grocery store. Close to main train station and subway. Very froendly
Stephen
Stephen, 9-night trip
Verified
10/10 Exceptional
07 September 2025
Best stay at Hotel Ciao
This hotel is in a great location to explore Rome. Surrounded by great little bars & restaurants & termini is straight across the road. The room was lovely, comfortable bed & en suite, what more could you ask for. So peaceful during the night as well. The host & hostess were amazing & so helpful, couldnt do enough for you & a mine of Information! Wouldnt hesitate to recommend this little spot.
Laura
Laura, 3-night trip
Verified
10/10 Exceptional
02 July 2025
Comfortable and quiet.
Julius
Julius, 2-night trip
Verified
8/10 Very good
15 October 2025
Excellent customer service: Trojan provided friendly and knowledgeable customer service.
ALFONSO
ALFONSO, 3-night trip
Verified
10/10 Exceptional
04 September 2024
Stayed 3 nights and the staffs were friendly, spacious room and very clean. Very convenient to Roma Termini station for bus, metro and train transportation. I would stay again at this place.
Maria Josefina
Maria Josefina, 3-night trip
Verified
10/10 Exceptional
01 July 2025
Comfortable and clean
Tiffeny
Tiffeny, 1-night trip
Verified
10/10 Exceptional
11 September 2024
Good services, close to transportation
gdo
gdo, 2-night trip
Verified
6/10 Good
19 September 2025
Near main train station
As a Singaporean, first time to check in to this type of hotel. Anyway the room is clean and good enough for rest and sleep.
Hotel is very near to the main train station and subways, so I think this is the main reason to book this hotel.
And the whole area has plenty of this type of hotel - very plain with no other amenities or luxury.
Ngok Kong
Ngok Kong, 3-night trip
Verified
10/10 Exceptional
22 October 2024
The personnel was friendly and helpful. The room was clean and comfortable. Good location.